Great food, amazing cocktails, great bartenders. Service for actual dining left something to be desired. Server was quite rude.
We went to Roost during restaurant week in Greenville. We have enjoyed great meals there before, but actually chose Roost this time as they had lots of seating times available. What a fabulous choice it was! We shared starters of portobello bushrooms-heavenly! and a crispy porkbelly I could have made a main course of for taste and perfection! We also shared main dishes of sea scallops on risotto-perfectly cooked and yummy, and fried chicken and dumplings- the twist on dumplings made on site had a great gnochi-texture and a smooth cream sauce that was refreshing. I would put Roost at the top of your list of restaurant-week choices this year. Chef Daniel has done some very creative and tasty magic with Uber fresh and organic ingredients. Don’t miss this gem!
When we arrived, we were offered to sit OUTSIDE on the patio (enclosed with plastic & overhead heaters on a “below freezing”day) or to sit at a high top table in the bar. When we inquired about sitting in the dining room, we were told all the tables were booked with reservations. (We had also made a reservation)! We were seated in the bar. The bartender was our server. He was swamped with drink orders, making it difficult to attend to the tables in the bar (although he did the best he could). The table was not set up for dining … we had to ask for salt/pepper, sugar, butter. When the heat wasn’t blowing, it was cold & drafty as the door leading to the patio was propped open. A man, whom we assumed to be the manager, came around to see if everything was good. We were able to express our concerns to him. He was very apologetic, but made excuses of being short-staffed. Based on their lunch crowd thru the week, they apparently hadn’t properly staffed for this particular day (Sunday Brunch). Overall, this was not a good Brunch experience.
Food was decent, server was slow. I had made the reservation and the restaurant knew the size of our party, but had one server to a big room or large parties.
I also specifically asked prior to ordering anything, if we could all have separate checks. The server failed to separate the bill and took a while to fix his error.
Was not told about New year's Eve specials. Waiter had too many tables. Meatloaf was over cooked.
Sunday brunch for 8. We enjoyed all the selections. Both sweet and savory & breakfast and lunch choices.
Great job accommodating our group of 12 for a late lunch.
I was the only vegetarian in the group and found a few good options.
The food was served cold but the waitress had no problem warming up my plate.
It was good overall. Server was great. Manager and other staff made a huge deal about our reservation for 11. Acted as if they were booked solid. Got there and there were literally 5 tables in entire restaurant.
We spent last Christmas at Roost and It was one of the best experiences we’ve had dining out. This year we had high expectations based on our previous experience. The server was horrible. Never refilled drinks, offered us anything other than water, and walked away after dropping off coffee without asking if we wanted cream or sugar. He also did not clear the plates from our table. His reasoning for not filling our water glasses, “the water pitcher is empty”. I’m
Sure the experience would have been better if we had a different server. The selection of food was also better last year. We will go back next year for Christmas and hopefully have a better experience!!
The food was just okay, nothing to write home about, or rush back to order from the normal menu. The turkey was the best, and the Christmas selection was nice. If there was a desire to return, it would have been ruined by the server. There were obvious differences in her treatment of customers. We also observed the manager only visiting certain tables, even repouring their water glasses. Although our glasses were in need, we didn’t get a refill until it was time to pay! I visited several restaurants on my trip, all of wish I hope to return, this one is not on the list! Southern Culture Kitchen & Smoke on the Water are close by, both had great food and great service!