- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Took my son there for his 20th birthday. The waiter was very friendly and attentive. Food was amazing!
The Roost has historically been one of my go to places that provides delicious food and excellent service. This visit was NOT up to their usual standards. The hostess seemed clueless and never could correctly check us in so I kept getting text alerts during meal to report to her upon arrival even though we already had. The server was terrible - lackluster, no real personality and gave several incorrect statements about menu items when asked. She was not very attentive and failed to do a couple basic anticipatory things that would have made visit more pleasant and less annoying to have to keep asking for. First time I haven’t left the server my typical 30+% tip. Actually ended up speaking to the manager once I got home as I then received an email showing my reservation was cancelled, guessing due to hostess check-in errors. I do have to give props to the manager who was very receptive and interested in feedback so he could correct the issues for future - wish I’d taken the time to speak with him in person instead of leaving restaurant frustrated that my plus one drove almost two hours to meet me for such an average visit. Our food was delicious, just lacking all the great service that I’ve come to expect. Eating out may be to avoid meal prep for some people but for someone like me who can fix a great meal and knows about Importance of ambiance and accompanying service, I had a disappointing trip. Kudos again to manager who left me satisfied that it was a one off experience - I will be back!
Roost NEVER disappoints. We have been many times and have always had a fabulous meal. Mixed drinks are always perfect and craft beer selections are excellent. It's a lively crowd....not recommended if you want a quiet atmosphere.
Very good experience. Good steak and service!
The food was fabulous as always, but communication between waitstaff and kitchen had clearly broken down, and the order was never fully corrected. Will be confident of all being well by our next visit.
The service and food are always amazing! Favorite thing is their bottomless mimosa deal, perfect for any brunch!
Excellent service and food! Great Valentine's Brunch!
It took an hour to get our food, our server was great food quality very poor my side salad was just a huge pile of greens the burger had no flavor very bland. Would not go back.
Went with my daughters for dinner. Very nice experience in an unforced atmosphere. I imagine when to full capacity is very vibrant. Food was well made.
We were terrified because the only reservations we could get were outdoors on a 34 degree night. We thought the worst thing that could happen was we would drink a cocktail and take our food to go. Well, the outdoor area was heated by multiple heaters. It was actually warmer on the patio that inside the restaurant. The tables were more than 6 feet apart. We had excellent service, our food was great. We really didn't want to leave. We are so glad we risked it on the outdoor seating. Best date night we've had in a while.
We chose to celebrate my mom’ birthday at roost given her dietary constrictions. The food was amazing, but the service was even better!
Food was great and it was nice to hear live music!
Food and service was great. Will definitely be going back for bottomless mimosas!
The 3 for $30 was amazing!
Great menu, but poor execution. Service wasn’t great.
We visited for Restaurant week and it was great! Loved the menu options and the heated outdoor dining, such a pretty view.
We dined during restaurant week and choose from that menu. All good except the chicken piccata pasta. Very bland, not much picatta sauce or flavor.
Ordered the charcuterie plank which never came. Beet carpaccio needed acidity buy was good. Shrimp and grits, while tasty, was very much a one note dish. The ham in the grits was over cooked while the meager serving portion of shrimp was cooked perfectly. My wife’s duck breast was way over cooked, that poor duck died in vain. The sea salt caramel brownie was just okay but the ice cream served with it was delicious. Apparently Roost rolled out the duck for Restaurant Week. They should stick to doing food items the kitchen know how to prepare to put a best foot forward for the event.
Visited for Restaurant Week to give Roost another chance. Both the duck and steak were tough and unimpressive. The ambiance is nice and enjoyed the live music, but wouldn't return for the food.
The food was delicious and a nice size portion. They do a good job distancing the tables. Very pleased with the service as well. Would definitely recommend for a birthday or date night. Parking is easy also inside the deck at Hyatt Regency.
I’m sorry to say we felt under valued by our serve, the food wasn’t good, and the price was on the high side. I realize it is hard to find help on or around holidays. We were disappointed in our service.
This is one of my favorite restaurants in town. We went for the Christmas buffet, but found they were unable to put out the buffet due to COVID. No worries. They offered a wonderful menu that was just as well prepared and satisfying. The prime rib was exceptional.
Our waiter couldn’t have been better, and the service was exceptional.
Food was great, service was outstanding. Wish the menu had a few more choices.
Great. We love the ravioli.our server was fantastic!
Food was better than expected - outdoor dining with heaters was quite nice.
We had a very enjoyable dinner over looking main street on the patio which was enclosed with heaters. Enjoyed it so much will be back next week.
I was put in the far back by the hostess and waited approx. 20-25 minutes for service before I was served, although the restaurant wasn’t busy at all. While there being waitresses and waiters walking past me, I didn’t receive service until the manager talked to them about me. Due to the long wait, I was served a complimentary drink and salad. And the waiter was very nice to check on me.
Food was great and service was excellent. Roost had a very good cocktail and wine list and overall vibe of the place is laid back casual and southern charm. While they don’t cater exclusively to vegetarians and vegans, they do have some great options and are willing to work with you. One of our new go to spots.
Everything was great except for the temperature in the space kept fluctuating from hot to cold.
Average at best
Excellent food and terrific service. Social distancing was very good and the restaurant has large, high ceiling spaces with very good airflow so we felt very comfortable.
We had a wonderful plated Thanksgiving meal at Roost. The food was well prepared and plentiful. The service was great and it is a very spacious restaurant for social distancing. Great place to go over the holidays and view the decorated Christmas trees in the Hyatt lobby.
Great server - we were outside and they have heaters so the temps were....um varied... but fine. Hard to control in that environment.
Bruce - great service.- very good wine. Nice view out to decorated south main. 😊
I booked here for a safe outdoor option during COVID only to find out that they put up a tent over their outdoor seating and it can to be opened for proper ventilation. Not a good option during COVID and I wish this was communicated - booking an outdoor table is not really outdoors
Didn't realize this was a hotel restaurant. Exactly what i expect out of a hotel. Decent food. Overpriced. Server was great
The food continues to average at best
Our celebratory lunch prior to the Clemson graduation ceremony for my son could not have been nicer, and I thank Roost for the memorable experience that it was. Our table was ready and waiting, the server was top notch and friendly, the food was great. Couldn’t ask for more.
Roost is rated 4.3 stars by 1527 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.