Service was horrible but the food was amazing!
Had a great night! Lively atmosphere. Happy hour selection is better than most restaurants, bars downtown. Friendly attentive wait staff.
Server made an ordering mistake which she acknowledged, corrected, apologized for and comped the meal. The issue was professionally handled. I highly recommend this excellent restaurant
Weren't given the table we booked - Got high top instead of regular seating.
Sat right at the door and had a cold draft blowing in.
The Server was stretched thin. Peak lunch hour and only one server for about 25-30 people.
Food was ok. Blackened chicken burger was a bit dry and the bun was tiny.
Always loved the food and flavorful taste at Rouge however tonight we had the bang bang curry and I noticed they didn't trim the ends of the snow peas to remove the thin string. I can never understand why restaurants don't remove that, ruin the experience of a perfectly good dish...
I was very disappointed my first time in Vancouver and first time at the Resturant. I planned a birthday dinner for my friend. My waitress was very condisending and rude I feel like all she wanted to do was sell us fish bowls.
There was a moment when she asked if we were ready to order we said we were and when it took more than 5mins for the celebrant to start her order the waitress cut her off to say do you want me to come back are you really ready?
It was extremely hard to get our waitress attention because she seemed to be engrossed in converstaions with co workers.
Her recommendation for drinks were poor we asked for a sweet cocktail she gave me and my friend vodka and spirit reallllllllllllllllly
Lastly to top it off when we had to remind her it’s a birthday dinner please bring a dessert
She slammed the plate on the table and ask whose the birthday girl leaving no time to sing wasn’t even nice about it
So yer our experience was very poor I’m looking at the receipt for her name but I can point her out
The environment was comfortable and we were able to carry on a conversation. The service was incredible. We ordered burgers and the fish and yam fries. The burger and bacon were over cooked. The fish was good and the yam fries excellent. The peanut butter chocolate desset received mixed reviews. We will definitely go back.
The beef dip was amazing! I usually order the straight up burger but this has taken over. Thanks for another booking, Rogue!
Great service and great food. I drink a lot of water and usually have to ask the server to refill my glass at most places. Here they just gave us our own little water carafe, and then came by and refilled often enough that I didn't even end up pouring my own water.
Also, the food was amazing - again. I had the lobster mac and cheese which is a must have and favourite of mine. Then a budda bowl was ordered which looked healthy and delicious, and a quinoa salad for my other friend. He asked for goat cheese on the side and they gave him quite a bit (which I may have helped with at the end of the meal...). All in all another stellar experience.
Food is great and the service is prompt and friendly.
I thought that your food items were extremely mediocre and expensive for the price.
The Caesar salad was mediocre to the point of being boring. I had the Brussel sprouts and they were mostly leaves and large peppers.
The Rogue has ambiance, selection and great food while maintaining a casual, approachable style with a Pacific North West vibe. We go to the Rogue semi-regularly with the Lobster Mac & Cheese and the Poke Bowl becoming favorites. For our last visit we tried the trio of dips for the first time. The bread with the dipping trio has a garlic finish and the sun dried tomato was smooth and lightly spicing without being overly oily. Great combination.
Our party of 6 had great meals, the $10 eggs benny special included greens with a vinaigrette dressing, and herbed potatoes. The complimentary smoothie shooters and warm sugared mini donuts were a pleasant surprise.
Service is consistently good but some servers don't know the menu. The noise is always a little high at suppertime to have a proper conversation/business meal. I would come back with my finacee but your wheelchair access is terrible!
Dinner before our Show, Good Food, Good Service.
Very Busy, Reservations recommended
I've been here before and enjoyed the experience. Went on a Friday night it was incredibly noisy. Very dark inside. Tables were mashed too close together and food and service were just ok. Found the prices quite high for the portion size and what it was. Very disappointing drink specials. Expensive, small, no beer list, no blended drinks available.
Good service, friendly attentive server. Quiet, but still good ambience. Good selection of lunch dishes.
Absolutely love this place! Anytime I come to the city I want to sit down to a Rogue burger! Love atmosphere and the staff, drinks, and food are on point! Thank you for an outstanding dining experience!!
Awesome - our server, Jake - was fantastic 👍🏻
We booked online; no issues, very convenient. Wait Staff are excellent. Roomy tables, very comfortable with everyone in our group having enough elbow room.
Hummus and veggies were excellent. Three of us dined; all thumbs up.
Unfortunately, we had horrendous service while there celebrating a friends 40th birthday. Our server did not come to our table unless I called her over. Drinks were painfully slow, and after being at the table for an hour, we still were waiting to order a second drink. I called her over to order appies and after talking over empty plates for 45 minutes, I had to call her over again for more drinks and to ask if we could now order dinner. It was frustrating. Although the restaurant wasn't overly busy, she seemed to be struggling to keep up and only once someone in our group asked for a manager did things improve. Our friend spoke to a manager and expressed how poor our service had been in the past 1.5 hours and asked the manager to give our server some support and help her out. Our service was then drastically improved but we had also already ordered by this point. We made it clear we were celebrating a birthday and with all our waiting on drinks and food, we all know a "free" drink or comping some appies or something! help to smooth things over, but nothing was given or offered. We enjoyed our night, the ambiance is lovely but doubt we will be back.
This was my third visit to Rogue, mostly due to convenience. Although the locations are often handy every experience to date has resulted in very poor service, mediocre "bar" food and really crappy wine. In downtown Vancouver there are so many choices for quality meals, spend an extra 5 minutes when planning your next OpenTable booking and take a pass on Rogue. I suspect that tourists are keeping these folks afloat because they simple don't know that there's much better.
Always a nice time at rogue. Good service, fun and classy atmosphere. Great for just drinks if not hungry.
Dishes are accurately prepared, nice selection of local wines, trendy interior, reasonable variety of choices for vegetarians. Would love to go there again!
Had a great one at Rogue for a girls night dinner. The servers were friendly, the food delicious and the drinks great! Always consistently good here :)
Great place for regular business meetings. Close and central to the train station - I would go again.
This location is close to work. It's a bustling place being located within Waterfront station. Once inside noise level was fine. Tables and chars are a snug fit. Overall the food was good, ambience is much nicer compared to others within proximity, and service was good. We typically go here for business meals.
Great service, good food, convenient location right off waterfront skytrain. Don't get confused with the other Rogue location 1-2 blks away.
Was not happy to book a reservation for a patio seat, just to arrive and be told they do not accept reservations for the patio. Why is it even an option? :( Amazing happy hour though!
Please bring back bellini night! I always look forward every saturday night for this drink
Food was excellent, and well seasoned. Had the taco combo with seafood chowder and caesar salad. The caesar salad was delicious, and the croutons were sweet. Seafood chowder had a hefty portion of seafood and was very creamy.
However, service was a bit rushed and lacking. My reservation was for 4 people at 1:30, and upon arriving at 1:34pm, the hostess saw me and greeted two people and brought them to the seats first , but then never came back to the front. In fact, we waited an additional 10 minutes before a manager saw us, and brought us in. The manager while frazzled was quite gracious and her service was commendable given the situation.
I'm chalking it up to an off day for service as I have been to Rogue before and know that it's not usually like this.
Friendly and accomodating staff.
Only a couple of vegan options.
Enjoyed the red wine.
Noise level a bit too high for the purpose of our visit.
I would definitely go back for a drink.
Everything was great. Look forward to going again.
I requested a table by the window but I got no window and the table was by the wall. The restaurant was not cozy. The food was not good and my Mojito cocktail was not good at all. I had similar salad and cocktails at other restaurants and it was way better. The sun kept coming into our eyes so we had to ask waitress to put the curtains on. This restaurant just did not do it for me and I expected way more.
Stairway to washrooms VERY dark also the ladies washroom stall also VERY DARK!!
Needs more/better lighting. The person I was with has macular degeneration (eyes)and I had to help her down the stairs so she did not fall......... very bad for elderly and there were some in the restaurant at lunch when were were there.
This place is garbage. Every single time I come here I'm reminded of how terrible the service is. The location is great, which is the only thing that keeps me coming back as my North Van friends can just hop on the seabus and I live nearby.
The service is so alarmingly poor. Every single time I've been here I've waited for 30+ minutes for my bill, actively looking around for my server, only to find the server behind the bar either on their phone or chatting with other staff. The fact that Rogue created an app to help you pay via mobile is a joke. I was here earlier this week and my group had empty drinks for a solid 45 minutes, when we wanted refills, but no server to be found.
The service standards are the worst out of any corporate restaurant like this. Not only are the servers not attentive, they're clearly untrained (not their fault) and each time I've been here, they've been unable to answer basic questions about the menu.
The food is overpriced for the quality. A small salad with no protein is $16.99? You can't have Cactus Club pricing if your service resembles that of a hole in the wall Chinese restaurant in Richmond.
I worked in the hospitality industry for over a decade and usually keep to myself these kinds of reviews as I know they may have a huge impact on the business, but since this place is corporate, I felt the need to share my experience.
Been to Rogue Gastown several times. Always great...except this time, apparently the menu had changed (either 'yesterday' or 'two weeks ago' depending on who was telling the story) but we still had the 'old' menu. If a menu is being changed, the actual menu that one orders from should be change on the same day/date to avoid disappointment. Who knows what was on the 'new' menu that we did not have the opportunity to order? Unfortunately, it was our servers first day, so she was equally disadvantaged. We will return because the food is always well prepared & the atmosphere is always good, but they definitely could manage change much better.
Restaurant was great, food was ok. We had eaten before at Broadway location. Food had been much better. Husband ate a short rib sandwich. Fries were ice cold. We sent fries back to be replaced only by then it's and pieces at bottom of fryer. Bottom sandwich bun was soaked through and mushy. Probably stood too long waiting for my sandwich to follow.
Mine was good (beer can chicken), much better then expected. Would order it again.
We'll go back to the Broadway location for sure. Undecided about downtown location for now as there is a lot of competition out there is no real desire to go through that kind of food again.
We didn't get any service until 20 min after we were sat at our table. Then they get the order wrong and have to redo. The food was tasteless but they did take one entree off our bill. Overall very disappointing
Not the best server otherwise everything else was fine. Beer and food always tasty at Rogue.