Great service, tasty drinks and exceptional food. We will return for sure.
Very disappointed. We ordered water and soda to start looking over the menu. The waitress came back to take our dinner order. She could not recommend anything. And I was sitting by the window almost like I wasn't there. I wanted to order a drink, but she left before I was finished giving my order. She didn't return for 45 minutes. The kitchen brought out our appetizers and salad. All my meal was over cooked to the point it was inedible. My friend ordered a steak well - no pink - and she couldn't even cut it with a steak knife it was so hard! No gluten-free menu so I got a salad and the shrimp and chicken were so over cooked I couldn't chew it. I was given the same amount of dressing as my friend who got a side salad. It was dry. Horrible. She came back to ask about the meal and when I went to order a drink and say something about the food, she walked away. Terrible service. Then the people in my party ordered desert. I did as well. She never brought my desert. It was another 45 minutes before we saw her again. I never got my desert, so she took their desert cost off the bill. She didn't take anything off my bill. A very bad dining experience and it was very expensive. We used to come here twice a month. Now it is down to once a year. I won't be back. I get a better salad and gluten-free food at Arooga's Bar and Grill. This was terrible. Three hours to eat dinner, really?
Not bad for the area. The balsamic salad dressing vas too vinegary. The crab imperial needed more flavor. We were initially seated near a very loud party when there was room elsewhere.
My wine glass was spotty. The greens in my salad were wilted. The crabcake was wonderful. It seemed like the salad was prepared the day before and placed in the refrigerator overnight. It was not very appetizing.
This is a place where I can meet my family half way between Central PA and Maryland. It's very comfortable and perfect for conversation.
Rock Bass Grill is always an excellent choice for dining of any sort for all occasions.
SPECIAL THANK YOU TO EXECUTIVE CHEF ANDREW DEZ WHO PERSONALLY CALLED TO APOLOGIZE FOR THE MISCOMMUNICATION ON NEW YEAR'S EVE. WE APPRECIATED THE CALL AND HAVE ACCEPTED HIS INVITATION TO RETURN. KUDOS FOR CUSTOMER APPRECIATION!
I had a difficult time rating our dining experience because the problem came after our meal was finished. We've been going to the Rock Bass Grill on New Year's Eve for the past seven years; not only for the food, but also to watch the fireworks display at midnight. Some years they provided hats, noise makers, etc. for their patrons and always champagne to ring in the new year. When I made the reservations, I commented that we wanted a booth at the window to watch the fireworks at midnight. After the meal, we could tell that the waitress was trying to rush us out and I told her we were going to stay for the midnight celebration. At that point, she politely informed us that she was supposed to leave 11:30 and there would be no celebration or champagne this year. Needless to say, we were very disappointed and I wish someone would have notified me of it when I made the reservation and commented we were staying for the fireworks -- we would have made other plans. We will not be back on New Years Eve again.
Great place to celebrate or just enjoy a nice dinner!
Was my first time for dinner and it was a nice experience in most all areas. A couple of minor things I wasn’t pleased with, but our server Scott was outstanding!! Really made the problems go away with his great service.
So the good...
-Was able to get table and sit at bar for a few moments waiting for others to arrive
-Food was good and the fresh seafood selection is very good
The bad, no so bad...
-A few hosts/hostesses seemed bothered at our arrival (one of them was outstanding, but everyone else’s demeanor around the host counter seemed very down and non-engaging for such a nice restaurant). That gets a person that hasn’t been at the restaurant previously a little concerned.
-I went to sit at the bar and the service was horrible. I sat there and watched two bartenders look at me multiple times while doing their “small work” that could’ve been done anytime. I actually thought maybe they were busboys until one asked me after 10 mins “can I get you something”. Totally not warm. As a person with an ethnic background (who tips VERY well), this was quite disheartening. Connected, honestly don’t know but hard not to feel that way as everyone else was doted over.
-Food wise: ordered mahi Mahi blackened when it Came to the table, it was slightly over cooked. But not terrible. Taste was good.
1. Do a little service training for host crew and bartenders. Perhaps a little diversity training would help.
2. A better “vegetable” selection on the side order list. My friends and I all had comments about how there were no vegetables to select from on the sides menu. To be a restaurant high on seafood, need for veggie selections.
Very nice restaurant and a very good place to find seafood in the Harrisburg area. For the price it was ok. overall, I enjoyed my time there and if he is still there, request Scott as your server.
Always a great choice! You don't need reservations but I highly recommend if you don't want to wait or be disappointed.