Didn't have my reservation. Service was pushy, like they wanted us in and out fast. Food was just ok, nothing special.
Rock Lobster did not honor the reservation. Even though they had record of it, they told us that there was no room at their Teppanyaki table for our party of 4. They claimed that there is an exception to Open Table reservations when it comes to Teppanyaki. We looked again and found no such exception on the Open Table site.
This has been our local sushi place for years. Great good and fabulous service.
Had a great evening with friends. Enjoyed the excellent sushi rolls.
Sushi was expensive and not very good.
Really pretty place. The food was just okay. We ordered as soon as we sat down and it took a half hour for them to bring edamame to the table. I'll spare you the details of the rest of the ordering process. And believe me, it was a process!
Rock Lobster was fine but DO NOT USE OPEN TABLE TO BOOK, the fault lies with them. We made the reservation for Valentine’s Day due to having gone for the teppanyaki experience for a birthday. Little did we know that Open Table only books for a dining room table and not the Teppanyaki. So disappointing. If I wanted just an Asian food option I would have gone to P.F. Chang’s because that is what we got thanks to Open Table.
Enjoyed the poppin', soft shell crab, surf n turf. Everything tastes fresh. Best in the area overall that we've found so far
Tony was excellent! The entire staff was phenomenal! The food is par the course. Wonderful night out. Will be back!
Even though she didn't see our reservation, they had a table available. We were in and out in 40 minutes and the food was fantastic. Can't wait to go back!
It was our first time at rock lobster. The service was very poor and late. I had a reservation but went there half hour early and decided to sit on the patio and get some sushi. From 6:30 to 7:10 is when couple of sushi’s came. I asked for a manager , when the manager came I complained about the service and told him we had a reservation. He proceeded by saying I have only been waiting 20 minutes and that I am lying and do not a reservation. At that time I got mad and said to him. Are you F calling me a list? He told us to leave his restaurant. I have never in my life was ever kicked out of a restaurant. You need to train your employees to better serve and not judge people.
Great food and service. Opentable reservation did not seem to go through the night we went as they did not show it nor asked about our reservation. Thankfully they had a table open.
Very good food! Great service and I really love the Ambiance. I would absolutely recommend this place and can't wait to go back!
Not happy. This is not the amount or taste of food we are used to getting at a teppan restaurant. First the kids in the other group got all the food. They were 7&10 how much food do you think they will eat. Oh they left most of their food on their plate. In the pic I had eaten some of the rice but the plate was exactly what the chef had put on it. I do not think this plate was worth 26$ at all. The bill for four of us was 171.00. I would not go back or recommend the grill. I might try off the menu. We were so excited to go. What a disappointment. This is the chicken and shrimp combo.
Had a reservation at 7:15pm. They were so busy on Monday, there were a line waiting out the door. No one came to greet any of the guests for over 10 minutes.
Once we sat down the waiter came to us and said they are really behind on sushi. It will be at least 45 minutes wait for food.
That was way longer than we wanted so we left. Should've told everyone while waiting in line
Didnt get to try their food.
If you go, make sure to make reservations
First of all food was great. The scallops were the bombdigity. We sat at the tap pan table our chef was interactive and funny we really enjoyed him. Table service was a little slow at first, but it was a busy Saturday night. Sushi was good. I will go back.
Water tasted like a sewer. Long Island iced tea was made very poorly. Sushi was good desert was good.
Restaurant was cold. Sat at Teppanyaki table and ordered Filet Mignon but was served steak instead. Chef disagreed and I wasn't going to argue with him in front of other parties but I watched him while he was cooking and observed the protein served to everyone. It was clear which were filet and which were steak. Food was cold. Overall a very poor experience. Price was not worth the service or the value of the meal. Sat at bar while waiting for table and the food and service were excellent. Too bad we didn't stay at the bar.
I made reservations thru open table for teppan. When i got to the restaurant i was told that we can't make reservations thru open table we have to call the restaurant. No where on the website it said you have to call for teppan. So we were told they can get us a table in 30 mins. However, we waited for an hour an never got to eat at Rock Lobster. We went next door to The Living Room and they were great. Good food.
My only complaint was that we requested the tepenaki thru open table and when we arrived they said that they tried to call me as it was booked, but it never said that via open table. It took 10-15 minutes to come up with a solution, but you should avoid that issue in future.
Amazing as always! Love the service and the poppin roll is my favorite
Our go to for sushi, a little on the high side
I got a table for 4 on open table there's no option to regular table or teppanyaki. We want do the teppanyaki, the hosted it was nice and said that we should call for it but she would be happy to accommodate us to the next sitting that would be in 30 minutes.
The food it wasn't as good as I was expecting, I had the chicken/ steak combo... the chicken was undercook and the steak tasteless. We are i town for only few days, kind of disappointed.
Service was really slow! Took 10 minutes just to place drink order. However it appears they run short staffed. Food made up for the slow service though.
This was our first real sushi dinner. The waiter was helpful in aiding our selections. The food was really great! We loved it and will be back!
Middle of the week a little quiet in restaurant expecting a little more lively crowd.
The tappanyaki grill was way to hot. By the time the food hit the grill it was scorching and burnt the food. The eggs in the fried rice were over cooked. My chicken and shrimp were over cooked and dry. The plating was sloppy as the chef didn't even attempt to keep it in the plate,it was all over the table surface instead.
Maybe the sushi is better. If I go back,it will not be for tappanyaki that's for sure.
Great food, wonderful variety, great specials/happy hour. Service of waitress and cook was amazing.
The service was very poor. Very expensive for poor quality of food. Ordered a glass of wine for 10 dollars and got less then a 4 oz poor! Waitress was more concerned about male clients at the tappanyaki grill then a family who was celebrating a birthday. Then asked if we would like a birthday treat then charged us for it!!! Very bad experience will not be back and will not recommend to anyone!!
Rock Lobster great little place for Teppenyaki. Enjoy this place and often have Groupons so can eat at very reasonable price
Food was really good. Service was great.
Good sushi. Not perfect and not trying to be. Fantastic pricing and specials. I'll be back with coworkers!
Creative menu, great service affordable prices.
Fun was had by all at the tappanyaki table. Great entertainment, food and drinks!
A must experience, if you have never and fun, always, again.
It was a carbon copy of Benihanas. The real difference was the fried rice and overall atmosphere.the atmosphere at Benihanas was more relaxed and conducive to relaxation. The show was a carbon copy of Benihanas. Prices were about the same but quality was lower.
Great food and service and happy hour
the food is excellent. Very large selection in food, wine and drinks.Highly recommend.
Upbeat and eclectic
Always love going here.