This was my 2nd time at this place, but my first for dinner and food. I selected it mainly because of the location, as my group was seeing a show near by. I made reservations well in advance on Opentable. I arrived 30 minutes before my reservation, and told the host I was there, but the rest of my party was not, and I had no expectation of being seated until my reservation time. I was told that an occupied table was reserved for my group, but that it would be ready soon.... When it was the time I made reservations for they had just cleaned off the table. I made reservations for 8 and the table only seated 6. At this time my whole party was there. A few ppl had to stand around until they moved us to a banquet room. At this time an alarm went off repeatedly over the loud speakers. The host that sat us said she would figure out what was going on and never returned. This went on for several minutes before it stopped. Our server did ok, but frequently forgot to bring drinks when we asked (she would return with 2 ppls beers but not everyone that wanted one). Over all the food was good and portion sizes were ok. THe place was really busy and they got in over their heads I think. Honestly the level of disorganization was not worth a return.
They were out of pizza ingredients but didn't let us know until our food was served. If you like bahn mi, do NOT order the bahn mi sandwich; it was just chicken with sweet thai chili sauce. The manger did comp our pizzas and the sandwich which was greatly appreciated, but the time between ordering, asking about the incorrect food items, speaking with the manger and finally getting our check was about 3x longer than it should've been. We will not be going back.
We had a reservation & arrived early but were told they didn’t have a table to seat us at for an hour! They did offer us s spot at the bar which we took then saw at least 3 other tables open within 15 mins! The bar staff was mediocre. The saving grace was that the food was good!
We loved the atmosphere and the food! Staff was friendly too.
Located in the Double tree hotel, Rival House surprised me as not being a typical hotel bar. Great happy hour and straight forward menu. Nice staff and healthy amount of people in the place. They have board games and a bar that overlooks the street. Good drink list. Food came quick, was flavorful, simple pub style eats, and price was fair. I live a few blocks away and will add this to our usual repeat spots to hit.
Didn’t even care that we had a reservation. So when I tried to tell them they acted like they could give a s%#$, So the special requests that I had made with my reservation went unnoticed or cared about!! Food was ok for the specialty’s they advertised I’ve had a better Artisen style frozen pizza. It was so loud I couldn’t even have a conversation or anything with my wife. Plus it took 35 min in between cocktails to a server.. I was not impressed, I’ll probably never go back..
Cozy spot for groups with a wide selection of food items. They also have activities and games to play while you wait for your food.
Great service and amazing food and love the beer ball
It was really really cold inside the restaurant - except for in the restrooms. We ate with our coats on. I know it was cold outside, but that temperature was unacceptable.
We had a reservation for a party of 10 on a Sat night, celebrating my husband's birthday. The restaurant was not full, many open tables and yet they were not ready for us. We had to wait for a hostess and then they were scrambling to put our table together. Our server was a bit strange and although she tried to hustle, she seemed overwhelmed that evening. She kept making excuses for everything which is very unprofessional. Our salads sat in the window for 15 minutes until I asked her to bring them- and then another staff helped her out. I had dined here one other time and thought the food was great and wanted to bring our friends here. For the most part we enjoyed the food but our server was a bit of a disaster. I was embarrassed and disappointed.
This restaurant was awful!! It took 15 minutes before the waitress came to greet us and take our drink order. It was another 15 minutes before our drinks arrived. The restaurant was only 1/3 full.
Half our party either did not receive the food that they ordered, or what did come had to be returned because it was so badly burned. They should have been embarrassed to but it down on the table. A rating on this place was a 3.7...no way! We will never go back again. If you want to enjoy your evening, choose someplace else.
Staff went above and beyond to make our adoption finalization day special for our family of 6! Balloons, special cookie dessert, friendly and accommodating. They even found a phone charger for us to use. Our 4 kids have already asked when we can go back!
Service was very slow and disorganized. Food was pretty good.
The pizzas are creative and delicious!