Always great service, ambiance and food. Beautiful surroundings no rush to end meal.
Several of us had the chop salad - expected much better....
Understaffed. Food had no flavor or seasoning. Pricey southwest, texmex with no usual accompaniments (eg, salsa and chips). Waitress stressed and slow to come to table. Complimentary home-made rolls and butter were very bland. Better offered fare at traditional Mexican/Texmex restaurants for a small percentage of the tab total here
Service was slow. 25 minutes to get a beverage. Hostess was confused as to where to seat us We stood there while she had to get more chairs and silverware. Not sure why we bothered to make a reservation. Have been going to Camelback Inn since 1969.
Great Sunday Buffet. Enjoyed being outside minus the birds and flys. food selection
was great. Will return.
We have been to Rita's for Brunch many times...and it has been very good...that's why we do return...Yesterday was an exception. After being seated and some time passed, had to get up and ask a bus boy to please bring us water and find a waiter...He did. The waiter did have an accident on a nearby table which caused delay. We ordered and the food was delivered in due time, but the follow up was absent re: more coffee etc. Also, ordered bacon to go with my waffle and it was not served and was finished with my meal before any further contact with the waiter. We were with a very special friend who frequently treats us so of course was very disappointed. Int really seems like you were understaffed as being the main reason for inattentive and crisp service. Will we return? Yes, but hope you will take my comments seriously so that a reoccurrence will not happen.
OpenTable showed no tables available at 6:00 or 7:00 so I made reservations at 5:45. We arrived on time and a by 6:00 we were almost alone in the restaurant. Even by 7:00 there were only a few tables filled. Why were they not taking reservations at those times? Next time I’ll call the restaurant directly and not use opentable.
Beautiful building and great patio area! Loved watching the waitress making the guacamole right at the table!
Really not very impressive and very poor value. Much better to take your dollars elsewhere
I ate so much my stomach almost exploded!
Rita's Kitchen at the Camelback Inn is a mild resuscitation of the old Navajo Room. Some years ago, the Marriott Corporation decided to update the Camelback Inn and turn it into a JW Marriott property. Since then they've been through at least three fine-dining restaurants, but re-did the all-day restaurant only once creating Rita's Kitchen. While it kept a few of the Navajo Room design elements, Rita's is another cold hotel all-day restaurant. We came for dinner so it was getting dark out. The ambient lighting in the dining room is so low (and filtered through some strange orange-ish globes) that a flashlight is a necessity to see the menu or one's food. Food was OK -- a nice variety properly prepared, but nothing fancy. Service was OK, well-trained, by lackadaisical waiter. Price more than I would expect from a middle-of-the-class hotel restaurant. We'll likely not be back.
We used to love Rita’s Kitchen, but the last two times we have been there the service was deplorable. We waited two hours for our meal on February 21, because the server “forgot to hit the send button”. She rarely returned to our table to fill water or check on us, but taking two hours for dinner to arrive is inexcusable. We will not be returning, there are too many outstanding restaurants in the area.
Overall an outstanding experience. I bring my mother once a year during her winter get away from the Midwest. The prime rib wasn't as good as it generally is, but still all in all outstanding.
Off their game. Food served lukewarm, order mixed up. Found bone in tortilla soup, carne asada in tacos barely warm, forgot my wife's salad, etc. We had guests and are were very
disappointed overall. Not consistent with prior visits.
We were at a table removed from most of the other guests but the staff provided interfering noise. The set up staff for the next day managed to noisily stack the entire room of clean plates & proceeded to bang down coffee cups at all tables preparing for the next morning breakfast crowd. All of this took 20-30 min & had a definite negative impact on our after meal conversation
Everything very good except they don’t use
Copper Mugs for their Moscow Mule. Drink gets too watery and not good after a very short time.
It was raining that night so our plans for the beautiful outdoor experience were not available. Our server and the entire wait staff made our indoor dining experience just as lovely. Thank you.
Service didn't know the menu very well, but friendly. Food fair, not someplace I would immediately say, let's go back there I really liked it.
I have always enjoyed this restaurant and in particular, this property. The views are great and the service is good. I've never had a bad meal and would highly recommend the burger and the shrimp enchiladas. The Margaritas are fabulous!
Wait staff is friendly and efficient. Our heater ran out of fuel and someone was there promptly to replace it.
I love having lunch at Rita’s kitchen especially on the patio. The food is delicious and the chocolate cookies with ice cream are to die for.
service has declined over the past couple years, food has declined also
setting is wonderful, but getting to the point that it might not overcome the other shortcomings
The Sunday Brunch on the patio is a must. Great food, outstanding service and bottomless mimosas.
Musician guitarist/singer was way way too loud. Most of his songs were inappropriate for dinnertime finer dining. It was hard to talk or hear anyone’s conversation at our table and we sat far from him outside.
Sometimes he sounded like he was howling!
It ruined our meal! So disappointed.
Why not hire someone who has a soothing voice and can sing background ballads.
It was Sat bight 2/10/18. 6:15 to 8:30
very pleasant restaurant - good service and good food
Great ambiance and service. We loved the live music. Food was mediocre for such a beautiful, high end resort, and overly priced for what you got. We had to send back our first round of cocktails because they tasted horrible, and ended up ordering a bottle of rose to play it safe. We had higher expectations. Not sure if we'll go back
The lunch was horrid. Iceberg lettuce (???) and hardly any dressing. Chicken breast was overdone and difficult to cut and eat as it was SO dry! And the prices for an iceberg lettuce salad was outrageous!
Service was terrible too. Long wait for extra dressing and refills on water/tea.
It is a beautiful place with outstanding food. We loved sitting outside
As always, a fantastic meal!
rita.s kitchen never changes great outdoor dining festive happy and alway s apleasure tob ethere we go often an d itis first rate
We really enjoyed our food. The salmon was very very good.
Great food and service to say the least. Breakfast is to die for. Everything was perfect. We highly recommend hands down.
Not up to par. Tacos were so spicy you could not taste the food.
always consistent - great food, great service, love the ambiance, always a go-to place for us.
We went there and they had changed their hours and they would not seat us for another hour. We left
Service and food were excellent. A great outdoor venue
Service was horrible even on a slow night
Food was over priced
Staff was extremely nice and we were very well looked after.
This is always a special place, that is consistently great for a family outing
Very nice meal and wonderful service.
We loved everything we had at Rita’s and we had 5. The only reason we didn’t give a 5 for the value was because of the cost of the Christmas Brunch. We felt $89.00 was excessive for any brunch buffet. Overall I would highly recommend!