Rico's American Grill - Pointe Hilton Squaw Peak

4.2
53 reviews
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$30 and under
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American
Serving breakfast, lunch and dinner, Rico’s American Grill boasts expansive indoor and outdoor seating and a menu that celebrates fresh, locally-sourced regional cuisine. Located on the corner of 16th and Morten, the restaurant proudly serves resort guests and locals.


Daily Happy Hour Specials includes a wide selection of wine, spirits and custom cocktails.


Back by popular demand, Rico's Red Zone menu featuring fan favorites and served Thursday, Sunday and Monday during professional football games. Wear your favorite jersey and cheer on your favorite team in the comfortable bar or in Rico's Backyard.


Dining Style
Casual Dining
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Cuisines
American, Southwest
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Hours of operation
Breakfast: Daily: 7:00am - 11:00am
Lunch: Daily: 11:00am - 5:00pm
Dinner: Daily: 5:00pm - 10:00pm
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Phone number
(602) 997-5850
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Ryan Staroszik
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Neighborhood
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Cross street
Northern
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Public transit
Public bus stop at corner of 16th Street & Morten Ave.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine
What 53 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
3.9
food
4.5
service
3.9
ambience
3.9
value
Noise · Moderate
60% of people would recommend it to a friend
5
4
3
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1
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I
Phoenix
16 reviews
Dined on November 21, 2018
Overall 5food 4service 5ambience 4

Ok food. Had to order more sauce for pasta, very dry and meatless. Barkeep, Kim was awesome and served my table exceptionally well. Great drinks!

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Las Vegas
10 reviews
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

Great dirty martini & wonderful salmon. Cooked absolutely perfect. Not dry at all & I ate every single bite. My hubby had their old fashioned drink which he said was great. He ordered the New York strip & he also devoured it. We had been traveling all day so we were extra hungry but no regrets on eating here.

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Phoenix
2 reviews
Dined on October 3, 2018
Overall 3food 1service 5ambience 4

Food was over priced for quality.

When paying with your credit card they add a20% charge workout telling you and is not displayed on your check. When called they inform you then that is just incase you want to tip on your card. It insures the amount plus a20%to will go through.

We got the bolganese pasta and it tasted like someone used pedigree dog food for the meat. Well the taste was similar to the smell you get for canned dog food. Was hard to eat.

We tipped with cash and if I had known there was a additional charge to cover tip, I wouldn't have left a cash tip. I would have just used my card. Hopefully when they do night end balance the correct amount will charge to my card.

Was OK but not on my list for a second go round.

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KG
1 review
Dined on July 15, 2018
Overall 5food 5service 5ambience 5

Friendly staff. Extra amazing bartenders. Delicious food at great prices.

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FR
Phoenix
20 reviews
Dined on June 14, 2018
Overall 3food 3service 5ambience 3

This restaurant was much more fun and lively in its heyday...the Pointe Hilton needs to infuse some better neighborhood pizzazz. Very, very, very odd that the kitchen serves shrimp cocktail as room service item from this same kitchen/restaurant, but will not serve it to guests sitting in chairs?? As noted, very, very, very odd. Food was OK, even good. Service very good. Just a "dead" place without much going on. Too bad, it is smack in the heart of a lot of bedrooms and has a load of businesses nearby. One would think it would be a hangout after work.

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JB
Las Vegas
1 review
Dined on May 20, 2018
Overall 4food 4service 4ambience 4

The restaurant had a good variety on the menu and the food was very good. We were pleasantly surprised. We had 4 kids with our group and all had good options and enjoyed the food.

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OT
Phoenix
8 reviews
Dined on May 6, 2018
Overall 4food 3service 5ambience 4

A nice little restaurant with a very pleasant ambiance and nice staff.

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San Francisco
4 reviews
Dined on April 12, 2018
Overall 2food 1service 4ambience 3

Food was stone cold and hugely over priced. I had taco’s and the ‘soft’ shell’s had been left so long they became hard.
The air conditioning was cranked up too high too.

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W
Fargo
7 reviews
Dined on March 23, 2018
Overall 2food 2service 2ambience 3

We arrived at 6:30 pm... the place was dead quiet! It actually took a couple minutes for anyone to notice we were there!
The waitress was rather rude, and was less than helpful. She seemed to be rushing us through everything. Annoying!

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T
Minneapolis
19 reviews
Dined on March 16, 2018
Overall 4food 3service 4ambience 4

Late supper sandwiches were very good. We had a grilled turkey on Cibatta Roll and a Turkey club sandwich. The sweet potatoes fries were severely undercooked and when returned were remade and quickly corrected to satisfaction. I would say prices were slightly higher than we are used to paying.

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DP
Indiana
25 reviews
Dined on March 13, 2018
Overall 4food 4service 5ambience 4

It was fine. Breakfast buffet was a reasonable value and our server was excellent. Would be great if someone had the responsibility of keeping items stocked. Juice was empty. Then syrup was empty. And then other things. Just annoying when there wasn't a large crowd.

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LG
Montana
2 reviews
Dined on February 2, 2018
Overall 2food 3service 1ambience 3

We had both dinner and breakfast at Rico’s. Food was average and service was well below average. Took more than 20 minutes just to get glasses of water after asking multiple times.

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KD
Phoenix
5 reviews
Dined on September 9, 2017
Overall 3food 2service 5ambience 4

Our server Dave was really great! He was very funny and professional. We really enjoyed our experience with Dave.

The food was more on the ok side. The artichoke and spinach dip was very bland as was the breading on the calamari.

The Ruben was toasted perfectly, the burger was cooked to perfection, and the kids enjoyed their food as well.

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L
Phoenix
24 reviews
Dined on August 13, 2017
Overall 5food 5service 3ambience 5

The food was amazing. Definitely great for not only staying at the resort but also for a nice place to stop in and dine. The service is ok kind of slow and not real personable servers.

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AW
Phoenix
9 reviews
Dined on July 17, 2017
Overall 3food 3service 5ambience 3

Hands down the server my group of 6 has was awesome. Even though we had reservations we had to wait for 10 minutes for our table. We ordered right away and apps came out pretty quickly. Spinach artichoke dip was amazing and how the prepare the pits to go with made the dish. Calamari was average. The food over all was average for the price of the dishes which is where the 3 star review comes in.

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Atlantic City
1 review
Dined on April 21, 2017
Overall 3food 3service 4ambience 4

The potatoes with the spareribs were horrible they tasted like cleaning solution!! My daughter ordered the scallops and left hungry, such a small portion of food. They should really serve bread with the meal at this price level!!

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RI
Phoenix
1 review
Dined on April 8, 2017
Overall 5food 5service 5ambience 4

Amazing food and the staff/service were the best. Could not have been happier with our meal. We live 40 miles say and will be coming back again!

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BL
San Diego
15 reviews
Dined on March 28, 2017
Overall 1food 2service 1ambience 3

We've eaten here before and had good experiences, but this time there was extremely long wait for food; two orders were "forgotten to be put in" and brought to the table after everyone else was done eating. Desserts took so long that our 5 year old fell asleep waiting. Hoping this was just a really "off " night for the restaurant.

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Phoenix
3 reviews
Dined on March 2, 2017
Overall 1food 1service 1ambience 1

Never greeted. Say for 15 minutes, left and the host didn't stop us. Only saying have a good night.

Will never return.

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OT
Phoenix
1 review
Dined on February 24, 2017
Overall 4food 5service 5ambience 5

Food was very good but honestly, a bit pricey. Very limited selection. Ambiance was nice.

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Phoenix
1 review
Dined on February 14, 2017
Overall 2food 2service 2ambience 3

Not very busy and took forever to get our food. The steak was tough.

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Phoenix
5 reviews
Dined on November 13, 2016
Overall 1food 1service 2ambience 2

The short ribs were disgusting. The meat was extremely tough (had a hard time cutting through it with a knife). The sauce was even worse. Ordered a salad to go instead.

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Philadelphia
10 reviews
Dined on October 20, 2016
Overall 2food 2service 3ambience 2

I have several things to comment on regarding our visit:
#1 - they claim to be a farm-to-Table and locally sourced restaurant... Nothing we were served seemed fresh or was listed as local on the menu and nowhere do they publish what local farms they use.

#2 - they have a very nice seasonal Fall themed menu posted on Open Table. The menu looked good which is why we chose to go here. When we got there, we were surprised to find out that menu isn't actually what they're serving. The menu online had Fall foods like Sweet Potato Pumpkin Soup and a Prosciutto Arugula flatbread listed... instead, we were given a menu that had things like Gazpacho and Fish Tacos on it... It's the end of October so why if they're so seasonal are they serving summer food?

#3 the food was not good. The salmon was overlooked, the asparagus that came with it was so thick it had zero flavor and the mashed potatoes had so much butter in them that they had a pool of butter surrounding them on my plate. The mushroom flatbread that we ordered was fine. Nothing to rave about but certainly should have been better considering usually ingredients are top quality at a farm-to-table restaurant.

The resort here is great but this restaurant (which was our only option on property for dinner) was NOT. I don't recommend this place. It's not seasonal, fresh, local or delicious. We should have just eaten at the sports bar across the street.

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J
Denver
24 reviews
Dined on October 19, 2016
Overall 3food 3service 2ambience 3

Not as good of an experience as I expected. Food was marginal and service was "it may take a while"...it wasn't even busy

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Phoenix
125 reviews
Dined on October 12, 2016
Overall 1food 1service 1ambience 1

We come every Wednesday evening for burgers and usually one other day each week and we leave in the area. It is always great! This night they were off. The hostess kept apologizing for their lack of service, etc. Thanks.

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Minneapolis
2 reviews
Dined on September 23, 2016
Overall 4food 4service 4ambience 4

good food, good service. the food arrived in a timely manner and the wait staff was very good. the food was tasty and cooked to the right temp for the steak i ordered.

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P
Phoenix
2 reviews
Dined on July 15, 2016
Overall 4food 4service 5ambience 3

I guess the best part of the location were the employees. They were all great.

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Hawaii
5 reviews
Dined on June 6, 2016
Overall 1food 1service 2ambience 2

Food was mediocre. They were out of many items the waiter sold us on. Just not good.

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L
Phoenix
24 reviews
Dined on May 17, 2016
Overall 1food 1service 1ambience 1

The food is usually great here but this past experience was not inviting. Mainly due to the customer service. The service did not seem like they wanted to be there or enjoy their job.

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San Diego
4 reviews
Dined on April 8, 2016
Overall 3food 3service 3ambience 3

A good choice on the property for dinner. Our family had a good experience.

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Denver
88 reviews
Dined on March 10, 2016
Overall 1food 4service 1ambience 4

Although we mentioned that we were in a hurry...we had a little over an hour...the waitress did not inform us that the kitchen was backed up and rarely visited our table. Our food came within 15 minutes of when we needed to leave for the airport. The food was very good but, having to choke it down left us feeling like we were being taken advantage of. I would have gladly had the waitress be honest with us and point us to something that could be prepared quickly...I thought a burger would fit that requirement....such a upsetting experience. We have visited the Hilton at Squaw Peak many times over the years and now I remember why we don't eat at Rico's!

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M
New England
33 reviews
Dined on February 19, 2016
Overall 4food 4service 5ambience 4

Great modern menu in a very comfortable environment. Really enjoyed several breakfasts and dinners here. The team is so friendly and warm - amazing with our two young kids. Michael and Agate were 2 favorites but the entire team was awesome. Thank you for enhancing our stay in Phoenix. Nice to be able to find a great meal for a fair price on vacation! Many thanks!

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Phoenix
1 review
Dined on May 25, 2015
Overall 2food 4service 1ambience 2

The food was good even though we had to send back a salad with salmon cause the piece of salmon was so small and didn't taste very good. The service was poor at best. The waitress had no personality, barely spoke, and was very inattentive.

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Chicago
1 review
Dined on April 16, 2015
Overall 5food 5service 5ambience 5

A great birthday celebration. I took my husband to Rico's American Grill to celebrate his Birthday. Our food was great and our waiter was very attentive he made sure we were well taken care of.. My husband got a free birthday dessert so he ordered the outrageous banana split he and my nephew share and they thought it was the best dessert you could ever have. 👍 for great time, dinner & atmosphere and the prices were just right.. Thank you Rico's for making our dinning experience a AWESOME Outting..

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FD
Los Angeles
4 reviews
Dined on January 24, 2015
Overall 3food 3service 3ambience 3

Breakfast buffet was good, fruit was very fresh and pancakes/French toast were very good. The muffins and banana bread were very moist and tasty. Eggs were not great and omelette was undercooked and runny. All-in-all good breakfast buffet, not great.

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DH
Minneapolis
22 reviews
Dined on December 31, 2014
Overall 3food 3service 3ambience 3

The bar menu is good and I strongly recommend the tacos. Great prices at the happy hour. The salad would be good if it was not swimming in the salad dressing. You can get the restaurant menu in the bar which gives some nice options.
Service was very good.

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JP
Phoenix
40 reviews
Dined on August 3, 2014
Overall 4food 4service 4ambience 5

Good breakfast buffet. Very good service. Great atmosphere. Go there!
Only downside is their hours of operation which you might verify as they do not seem to follow the hours listed...

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BS
Phoenix
18 reviews
Dined on July 26, 2014
Overall 2food 2service 2ambience 2

The menu was very limited. Definitely not up to the atmosphere of the resort. I choose Rico's because we were staying at the Hilton Squaw Peak, having a summer getaway. The resort is upbeat and lively, while Rico's was just dead.

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d
Phoenix
2 reviews
Dined on May 10, 2014
Overall 5food 5service 5ambience 5

Considering this is attached to the Hilton I thought the prices were going to be outrageous. I was happy to see they were not and are your typical prices for eating out at a bar and grill. The sweet potato fries were delicious and so was my skirt steak. I loved the little dessert cups they offer so you can sample multiple items. Great staff! I would go back.

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J
Portland
46 reviews
Dined on March 22, 2014
Overall 2food 3service 2ambience 3

Took three people to open our wine. First, she had no idea how to use the waiter key. She plowed right through the wrap. Then tried to pull the cork through brut strength. Then called over server number two across the tables who couldn't do it either. She screwed the thing so far down the key couldn't have caught the side of the bottle ever. At some point we offers to help and showed them how to use the lever. To which one exclaimed "we are getting schooled tonight". But the cork was so beat up it broke in half. So they called a manager while telling us "we keep telling management we need wine training". Food is ok and some was really good. But it is hotel prices - be warned - for untrained servers.

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