The Food was great
The Ambiente is to dark could not read the menu without a flashlight my room for improvement
Overall I like it will come back for sure:-)
Great service and delicious food - the grouper is fantastic! We will be back!
There is no possible way of not breaking at least $50 unless you are smart about your money or you are able to get a free dessert or something like so
Food was outstanding and the service was attentive. Enjoyed seeing the kids on prom night.
The place, food, service was very good. Price resenabole & having valley parking is an advantage will be back
Amazing food and amazing service. Wonderful ambiance.
Excellent meal, great wine selection attentive service. It was quiet so we were able to have a good dinner conversation. The Caesar salad was very good, the bone in filet, rare with blackened seasoning was one of the top steaks I have had in a long time. I enjoyed the exposed brick and cozy character of the dining space.
My girlfriends and I went to the restaurant to celebrate a birthday for one of them. Our meal was delicious and our waiter very nice and friendly. Unfortunately, he recommended a bottle of wine which we were looking forward to trying. When he came to the table with the wine, he said he was sorry but they were out of the one he recommended. Instead he brought a substitute which was $14 more than the one we ordered, and asked if we wanted to have it instead. It was a little awkward to say no, so we agreed to have it. It really wasn't the extra money, but it felt a little off. I felt he could have at least offered it at a reduced price or brought my girlfriend a little dessert at the end of the meal to make up for the situation.
Excellent service and food as we have come to expect from the Rick Erwin group. Elegant but not stuffy environmemt
Service was good but not outstanding. Food was excellent, as usual. Bar service was very good and the wait for the food was just right. Rick Erwin "know how to do it"
Have been back each time I have been in the Greenville area. I enjoy the food and atmosphere.
Awesome service. Celebrated my wife's birthday with friends. Our favorite place in Greenville. Always great food, service and drinks.
Always enjoy eating at Rick Erwin's! Excellent food and service.
Awesome as Always!
Consistently excellent food, atmosphere and service. We have never been disappointed here - it’s our “go-to” for a night out with friends.
Love their filet and bone in ribeye. Great family style sides
Great food: Tuna, Oysters and Crab soup were very nice....there´s an excellent list of wines and for sure a candid service.
My experience started with John, the gentleman who confirmed my reservation. He made some great suggestions for a starter and to have them ready when my party arrived. Wonderful idea! We had 2 seafood towers and the fried green tomatoes.
The food, of course, was delicious. What made this experience stand out for me was the service. Everyone was just really kind, patient, and made my French guests feel comfortable. We weren't rushed. The food came in a timely manner, and we had a lovely dinner.
We are repeat customers. The food was excellent!! The service was phenomenal!! It doesn’t get much better the Rick Erwin’s !!
Rick erwins west end has always been my #1 go to steak restaurant but i am saddened to say i was disappointed for first time ever. I am a baby boomer and regular to restaurants in west end where i live.if I am your demographic then why change your playlist bring back Ella and E tta and Frank,why have your waitstaff suddenly got 20 yrs younger and not as seasoned.for the mark up on wine i expect and used to get better.Sorry but,husk,halls may have moved above you.
This is a very well regarded restaurant in Greenville and I took my wife there for the first time during a recent weekend getaway. I liked the ambiance and my server was very attentive and knowledgable and made good suggestions on wine and dinner options. Unfortuneatly, the food just didn't live up to the billing. My French Onion soup was closer to cold than hot and the whipped potatoes and vegetables that accompanied my surf and turf dinner were also lukewarm. Nothing on the plate was ready to serve temperature-wise except the crab cake, which I have to say was excellent. Maybe they were just having an off night. Valet parking is very easy, right in front of the restaurant. I would likely give them another try, just maybe not on a busy weekend night.
While not cheap by any means, the food was absolutely delicious and the service was amazing. The steak, salads, and sides were delicious. The staff even split the steak for us and put on two separate plates, which made it much easier to eat.
I reserved my table under "date night", the staff assumed it was a birthday celebration. This was a slight misunderstanding that in no way affected our date night but rather just something to pass along.
Had a wonderful time celebrating the birthday of a great friend. Our Waiter was superb!!! After leaving l felt like the tip I left didn't show how much I appreciated his service....he deserved more!!! Hopefully I will be back again soon!
Great atmosphere, great food, great service, hands down good place but be prepared to drop some money. Pricey does not even begin to explain it.
Me and my wife had an outstanding time at the restaurant. The mood and vibe inside was nice, and the food was perfect.
Overall this a fantastic place to dine. Great service, amazing food, extensive wine offerings... this is not our first visit and certainly won't be our last.
We went to Rick Erwins for our third sons 21st Birthday. It was amazing as always everything from the Bread to the Starters and the Entrees where fantastic and the service was outstanding as always. Keep doing what you Rick Erwin's we have never been disappointed after eating at your restaurant.
We arrived early for our reservation and were seated immediately. Our waiter, Johnny, took excellent care of us, making sure we taken care of without being intrusive. The food was outstanding and we felt we got a great value. We will definitely dine there again and would strongly recommend the restaurant.
Everything was phenomenal! This was our first visit to the West End Grille and we will be back!
Took my lady for her birthday. Put reservation through online requesting window seating, also mentioned the occasion. When we arrived we were taken to a nice quiet table for two by the windows facing Main St, they left a staff signed birthday card on the table for her, and delivered a beautiful stacked choc layer cake for dessert. Outstanding execution on their part! It’s refreshing to enjoy a perfect dinner and the venue actually listens and over delivers. Our waiter Ty is second to none - knows his stuff and made us feel right at home. Couldn’t recommend Rick Erwin’s more - fabulous place!!
Awesome food. Awesome sever!!!!
We went for Valentine's dinner on the Saturday after Valentine's. We arrived just before our reservation and they seated us within a few minutes of arriving. The server was attentive, but not intrusive. From the bread and salad to our entrees and dessert, everything we ordered was truly delectable. We ordered the petit filet, the four cheese macaroni, and the crab cakes, which come with rice and vegetables. It was very well prepared and the portions were generous.
The ambiance of the restaurant was just what I prefer. The tables were not on top of each other, which meant you had the opportunity to have a quiet conversation without the hustle and bustle of other diners and servers.
Overall, I thoroughly enjoyed our dinner from start to finish. I would have no hesitation in recommending it if you are looking for a nice dinner out. It is expensive, but you get what you pay for. While we won't be a regular patron, it will be my go-to restaurant for special occasions.
Ultimate dining experience. Exceptional service and delicious food
Waitstaff was friendly and knowledgeable. Food was prepared in a timely manner and accurate. (i.e. filet was proper temperature.) The atmosphere was calm quiet, and dark. Perfect for intimate conversation. Highly recommend the lobster Mac and cheese.
Wonderful as usual, never disappoints!
This is our absolute favorite restaurant in Greenville and we decided to celebrate Valentine’s Day there this year.
Initially, we felt rushed with our starter arriving before we were finished with our drink and then the wine arrived immediately after.
I stopped our waitress and asked her to slow things down and she did. When my entree arrived, seared tuna, it was blue and cold. I did not complain about it but I was only able to eat a small amount. My husband’s Sea Bass was excellent and dessert was wonderful.
My wife and I had a great Valentine's Day dinner. The food and service was excellent.
Amazing! The food was incredible and at the end of the date Rick Erwin himself came to make sure everything was great! Even got free dessert because the food came out a little late but not too bad! The service made up for it and I didn’t even notice until he told us and offered the dessert.
First date location for my fiance' and myself. We go to Rick Erwin's every Valentines Day. Always a great evening.