We are repeat customers. The food was excellent!! The service was phenomenal!! It doesn’t get much better the Rick Erwin’s !!
Rick erwins west end has always been my #1 go to steak restaurant but i am saddened to say i was disappointed for first time ever. I am a baby boomer and regular to restaurants in west end where i live.if I am your demographic then why change your playlist bring back Ella and E tta and Frank,why have your waitstaff suddenly got 20 yrs younger and not as seasoned.for the mark up on wine i expect and used to get better.Sorry but,husk,halls may have moved above you.
This is a very well regarded restaurant in Greenville and I took my wife there for the first time during a recent weekend getaway. I liked the ambiance and my server was very attentive and knowledgable and made good suggestions on wine and dinner options. Unfortuneatly, the food just didn't live up to the billing. My French Onion soup was closer to cold than hot and the whipped potatoes and vegetables that accompanied my surf and turf dinner were also lukewarm. Nothing on the plate was ready to serve temperature-wise except the crab cake, which I have to say was excellent. Maybe they were just having an off night. Valet parking is very easy, right in front of the restaurant. I would likely give them another try, just maybe not on a busy weekend night.
While not cheap by any means, the food was absolutely delicious and the service was amazing. The steak, salads, and sides were delicious. The staff even split the steak for us and put on two separate plates, which made it much easier to eat.
I reserved my table under "date night", the staff assumed it was a birthday celebration. This was a slight misunderstanding that in no way affected our date night but rather just something to pass along.
Had a wonderful time celebrating the birthday of a great friend. Our Waiter was superb!!! After leaving l felt like the tip I left didn't show how much I appreciated his service....he deserved more!!! Hopefully I will be back again soon!
Great atmosphere, great food, great service, hands down good place but be prepared to drop some money. Pricey does not even begin to explain it.
Me and my wife had an outstanding time at the restaurant. The mood and vibe inside was nice, and the food was perfect.
Overall this a fantastic place to dine. Great service, amazing food, extensive wine offerings... this is not our first visit and certainly won't be our last.
We went to Rick Erwins for our third sons 21st Birthday. It was amazing as always everything from the Bread to the Starters and the Entrees where fantastic and the service was outstanding as always. Keep doing what you Rick Erwin's we have never been disappointed after eating at your restaurant.
We arrived early for our reservation and were seated immediately. Our waiter, Johnny, took excellent care of us, making sure we taken care of without being intrusive. The food was outstanding and we felt we got a great value. We will definitely dine there again and would strongly recommend the restaurant.
Everything was phenomenal! This was our first visit to the West End Grille and we will be back!
Took my lady for her birthday. Put reservation through online requesting window seating, also mentioned the occasion. When we arrived we were taken to a nice quiet table for two by the windows facing Main St, they left a staff signed birthday card on the table for her, and delivered a beautiful stacked choc layer cake for dessert. Outstanding execution on their part! It’s refreshing to enjoy a perfect dinner and the venue actually listens and over delivers. Our waiter Ty is second to none - knows his stuff and made us feel right at home. Couldn’t recommend Rick Erwin’s more - fabulous place!!
Awesome food. Awesome sever!!!!
We went for Valentine's dinner on the Saturday after Valentine's. We arrived just before our reservation and they seated us within a few minutes of arriving. The server was attentive, but not intrusive. From the bread and salad to our entrees and dessert, everything we ordered was truly delectable. We ordered the petit filet, the four cheese macaroni, and the crab cakes, which come with rice and vegetables. It was very well prepared and the portions were generous.
The ambiance of the restaurant was just what I prefer. The tables were not on top of each other, which meant you had the opportunity to have a quiet conversation without the hustle and bustle of other diners and servers.
Overall, I thoroughly enjoyed our dinner from start to finish. I would have no hesitation in recommending it if you are looking for a nice dinner out. It is expensive, but you get what you pay for. While we won't be a regular patron, it will be my go-to restaurant for special occasions.
Ultimate dining experience. Exceptional service and delicious food
Waitstaff was friendly and knowledgeable. Food was prepared in a timely manner and accurate. (i.e. filet was proper temperature.) The atmosphere was calm quiet, and dark. Perfect for intimate conversation. Highly recommend the lobster Mac and cheese.
Wonderful as usual, never disappoints!
This is our absolute favorite restaurant in Greenville and we decided to celebrate Valentine’s Day there this year.
Initially, we felt rushed with our starter arriving before we were finished with our drink and then the wine arrived immediately after.
I stopped our waitress and asked her to slow things down and she did. When my entree arrived, seared tuna, it was blue and cold. I did not complain about it but I was only able to eat a small amount. My husband’s Sea Bass was excellent and dessert was wonderful.
My wife and I had a great Valentine's Day dinner. The food and service was excellent.
Amazing! The food was incredible and at the end of the date Rick Erwin himself came to make sure everything was great! Even got free dessert because the food came out a little late but not too bad! The service made up for it and I didn’t even notice until he told us and offered the dessert.
First date location for my fiance' and myself. We go to Rick Erwin's every Valentines Day. Always a great evening.
Our Greenville favorite. Consistent great food, ambiance and service. Sized down offerings are appreciated. Valet parking also a plus.
Our server, Jess was terrific and we will request her in the future.
Both of our steaks came out cold and undercooked. No one from management came by the apologize or even ask about our food. Didn’t seem they cared very much.
Too much money to spend and no one cares. Probably won’t be back.
Always a great meal as well as ambiance!
We went for Valentine’s dinner and it was fantastic!!
We had a group of 12 - 6 couples. Our service and food were fantastic.
Excellent meal and service. Desserts were not good ( fresh) but the restaurant took care of this
We were celebrating our 30th Wedding Anniversary. Jess, our server, and the team that helped her were great! Everyone who greeted us told us "Happy Anniversary!" It was a very nice evening at my favorite place. Thank you for the champagne and cookie!
Excellent meal; facilitated dinner in time for the show at the Peace Center; thank you.
It took 45 minutes to an hour to get out food. The server sad the manager would stop by but he wouldn’t come to the table. She charged us for water that she never brought to the table. I was very disappointed in the service considering the amount of money we spent.
We visited Rick Erwin's West End Grill for dinner before a play at The Peace Center. My girlfriend and I both ordered the 3 for $45 meal. My seafood bisque soup was great. The best I have ever eaten. My salmon was excellent and her steak was perfectly cooked. We both were pleased with our choices. Our server, Chelsea, was beyond excellent. So attentive and accommodating. We actually did not have time to finish desserts so she held it until we could return after the play. We sat in the bar and had our desserts and a few drinks. Even in the bar area she would check on us . Actually had a chance to meet and speak with Mr. Erwin. He was gracious and wanted us to know how much he appreciated us being there.
We are never disappointed when we decide to dine here. Reservations are easy to make even though it seemed like it wasn't necessary. We were seated immediately at the very same table we celebrated our wedding anniversary a few years earlier. The atmosphere in this place is very soothing and reserve. Our chef and waitresses were very friendly and made it a effortless evening for my wife and I. I reference this establishment every time I want to celebrate any significant events or just a special night out with the misses. My kids love this place as well, plenty of options for those picky eaters. I will continue to use Rick Erwin's as my go to restaurant for all my special occasions.
Overall the experience was great!!! The food was delicious and the service was good. The only concern was the length of time it took to get food to the table f on the time we ordered. We had tickets to show at 8:00 and was running out door to make it to Peace Center with 8 minutes to spare. Our reservation was 5:30. The waitress tried hard to expedite things but dessert took forever to be delivered to the table which caused the panic. Hope next visit will be different.
Elegant and friendly service in a step-up grill with prices to match. Very much enjoyed our meal and service on a visit to Greenville's West End.
Went with a group of friends prior to an event up the street. Best Filet I have ever had! The cheesy mashed potatoes were also on point! The restaurant is pricey for just a regular night out, but well worth the price for a special event!
Food and servcie were excellent. Menu a little pricey, but well worth the cost.
Great experience at Ricks. Great food and the service was top notch. Highly recommend Rick Erwin’s
Great food, excellent service, nice atmosphere/setting, definitely recommend.
David our waiter was great