Everything was delicious from the oysters on the half shell to our entrees. Would definitely recommend for a special occasion or date
The service was great,the food was great, we had a good time.
So this was a belated valentine's diner. We were seated quickly and service was amazing. The food was good but extremely pricey for what you got. I found a hair on my plate and they took my plate away not once but twice. The first was to "replate" my food. The second time was to bring a whole new plate of food. Even though the service was great it was slow. We watched several customers around us come in after us eat a three course meal with drinks and leave before we were finished with our meal. We were seated around 6pm and left well after 9pm. The ambitious was pleasant enough to stay comfortable but it was still a rather long dining experience. I can say I've been there but I'd choose the West End Grill over Nantucket any day.
Party of 4 had a wonderful dinner prior to going to a show at the peace center. Our server was attentive and anticipated our needs. The food was delicious as always. Will definitely go back without hesitation.
Great food and great service consistently. Stags was our server and did an awesome job.
We are fans of Rick Erwin's restaurants. Nantucket is a specialty theme of seafood. Our server Sarah was amazing and enjoyable to talk with. We ate our meal in the bar area and enjoyed the ambiance. Our food was just okay. Birthday man's steak was dry. My scallop plate was not warm when served. We didn't complain, as we enjoyed ourselves anyway.
We made reservations and ended up waiting over 30 minutes for our table and had to remind the hostess we were waiting. The server was excellent but it’s hard to get over the rude hostess when it’s your first impression of the restaurant.
Great service ...thank you Jason ...food very good, a little expensive ...but for a special occasion well worth it.
We chose Nantucket as the birthday dining locale for my father's 63rd & mother in laws 70th birthday. Although that was noted in the reservation, our server appeared to have no prior knowledge, a detail that several other high end Greenville restaurants do not overlook. That aside, the food was good, however, is usually outstanding. It was apparent that our entrees sat under the heat lamps for a long time as the crab cakes were dried out & the plates were scolding hot. Our party ordered the surf n turf (excellent), the scallops (good), two specials of crab cake, scallops, & lobster tail (good) & the fried shrimp meal (very good).
Our service, on this occasion, was fair at best. It is usually much, much better. Our server, Slade, did not even initially visit our table to take the drink order for more than 15 minutes then returned 10 minutes later without drinks to inform us that the bottle of wine we ordered was no longer available. We ordered a substitute. When that bottle was brought to the table, he served the taster to the wrong person (not a big deal). The salads & soups were served promptly however there was a very, very long time between service of salad & entrees with no check backs, explanation, or even drink refills. The salad soup dishes were not cleared & the drinks were not refilled until I asked for our server. It almost seemed as the water servers & helping staff were new. I witnessed our server specifically direct them, play by play, what to do at each table. I do believe that our food was prepared well but simply sat under the lamps entirely too long which dried out the scallops & crab cakes. Our server did not offer a birthday dessert to my father or MIL. We don't mind paying for dessert however an acknowledgement would have been nice. Finally, when he brought our check to the table, he gave the carry out container to the wrong person (only 1 person had food to go). Overall, our service was disappointing on this occassion.
La comida tenía un sazon excelente. Las porciones fueron vastas y el servicio fue bueno.
We were at Nantucket for Valentines night. Usually the food and service is top notch. However things are evidently changing. First our martini's were much smaller than in the past, we also ordered ours extra chilled and ours were slightly chilled. We ordered surf and turf ( their specialty ) and the meal was cold especially the mashed potatoes. Waitress was not very engaging. Overall not a great experience especially with so many great places to choose from downtown. It will be awhile before we return.
This was our second time eating at Rick Erwin’s Seafood. The first visit was wonderful- service just right and food perfect. Not sure I can say the same this time.
We made a reservation for Valentine’s Day and I think that may have been the problem.
Again our meal was wonderful. We started with she-crap soup and the lump crab meat appetizer. Our main courses were the lobster tail and grouper. All perfect.
The issues this time was the wait staff. We waited a long time for our drinks and had to ask if they forgot them. My husband wanted to substitute one vegetable for another with his entree and she had to go and ask the kitchen if it was possible. When you are paying 34$ for an entree switching from Brussels spouts to snap peas and carrots should be done automatically. We asked for the dessert listed on the special and again she has to go and ask.
Simple changes shouldn’t be an issue in this level of restaurant.
Don’t get me wrong- We will certainly go back - Just on normal evening.
Always fabulous to eat at our favorite restaurant. And the valet parking is a very big plus.
The food was great. We really enjoyed the atmosphere and the ambiance. We definitely plan on going back real soon!
Excellent, as always. Special mention of Stephen, who makes us feel welcome and Jason, our waiter, who knocked him out to please us. Both deserve an "attaboy".