Bakersfield - Charlotte

Reseñas de Bakersfield - Charlotte de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   JuaQuita

   Detroit1 reseña

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   The brisket queso was delicious and the shrimp tacos. The sauce was bland with little flavor. Along with the chicken tacos. The empanadas tasted like spinach artichoke dip in a pastry shell. The rice and bean were disgusting, they were not refried beans just cooked pinto beans that were watery. Definitely expected more flavor from a Mexican restaurant.
   

   Bakersfield - CharlotteRespuesta enviada hace 3 días

   Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the brisket queso and shrimp tacos! That said, we're sorry to hear that some of the other dishes didn’t meet your expectations. We truly value honest feedback like yours—it helps us improve. We hope you’ll consider giving us another try in the future.
   

   ¿Te fue útil?

2. T

   Tomaka

   Charlotte1 reseña

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   I made reservations at 445pm for Cinco de Mayo and once I arrived there were 3 tables in the booth area unoccupied. When the hostess sat me and my party down I asked could we sit until the both area. The white male at the hostess table who was greeting and setting up table quickly interrupted and said.. we are booked with reservations. I stated to him that I made reservations as well and this area doesn’t seem reserved for any parties. I felt as though the gentle didn’t want us to sit in that area at all. During my time there I noticed after 1/12 those tables were being filled in which I thought was very odd! Try to accommodate all your guests next time.
   

   Bakersfield - CharlotteRespuesta enviada hace 3 días

   Hi Tomaka! Thank you for taking the time to leave a review. I understand how it could be frustrating not to have the option to choose your seating. While we do our best to accommodate seating preferences on most days, May 5th is one of our busiest days of the year. To ensure smooth and timely service, we plan our table arrangements in advance, which unfortunately makes last-minute changes difficult. Please know that our goal is always to provide the best possible experience for our guests, and we truly appreciate your understanding.
   

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3. S

   Stephanie VIP

   Charlotte55 reseñas

   5.0

   Comieron en 8 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great service and great food! Margaritas were delicious as well as the taquitos and the tacos!
   

   Bakersfield - CharlotteSe respondió el 12 de abril de 2025

   Thank you so much, Stephanie! We hope you'll visit us soon for happy hour when the Taquitos are 1/2 off!
   

   ¿Te fue útil?

4. M

   Madeline

   Charlotte1 reseña

   5.0

   Comieron en 5 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Had a reservation for 8 got sat back in a nice little private corner near the window. The window was open so you could hear/see everything going on directly outside which wasn’t bad. The weather was nice so it felt like sitting outdoors without actually being outside. The service was good in the beginning, we had some trouble getting refills throughout the evening but otherwise they were very attentive. The food was excellent, there was a nice variety to choose from, but everyone at our table ended up getting the Meal for 2 and you got so much food with it! Overall great experience. Would love to come back!
   

   Bakersfield - CharlotteSe respondió el 8 de abril de 2025

   Thank you so much for the kind review, Madeline! We look forward to welcoming you back soon for future gatherings!
   

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5. S

   Samantha

   Charlotte2 reseñas

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing experience as always! Good food, good drinks, good service!
   

   Bakersfield - CharlotteSe respondió el 8 de abril de 2025

   Thank you so much for the 5 stars, Samantha! We appreciate the kind words and we can't wait to welcome you back!
   

   ¿Te fue útil?

6. E

   Erin VIP

   Gran Boston29 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Star did a great job waiting on our table of 4. Food is very consistent. Fun, lively atmosphere. A neighborhood go to.
   

   Bakersfield - CharlotteSe respondió el 31 de marzo de 2025

   Erin, Glad you all had a great visit. Thanks for giving Starr a shoutout. Come back and see us again soon!
   

   ¿Te fue útil?

7. M

   Maurice VIP

   Baltimore15 reseñas

   3.0

   Comieron en 2 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 5

   Service was awful, we almost left but the apps were so good we stayed.
   

   Bakersfield - CharlotteSe respondió el 4 de marzo de 2025

   Hello Maurice, Sorry you did not have a great experience at the restaurant. I'd love to hear more about it and invite you back in for a return dinner on me. Please reach out! Brian Riggenbach, Owner (704) 773-9308
   

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8. P

   Precious

   Charlotte1 reseña

   5.0

   Comieron en 14 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was great ! The food was favorable and came out quickly!
   

   Bakersfield - CharlotteSe respondió el 4 de marzo de 2025

   Thanks for the 5 Stars! Glad you enjoyed your visit to the restaurant.
   

   ¿Te fue útil?

9. C

   Cait VIP

   Richmond3 reseñas

   2.0

   Comieron en 14 de febrero de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   They had been short staffed and kept seating people so the servers couldn’t keep up.
   

   Bakersfield - CharlotteSe respondió el 18 de febrero de 2025

   Cait, Thanks for sharing your feedback. We'd like to make it up to you with a return visit on us. We missed the mark last Thursday. Please reach out to set up a return visit on us! Brian Riggenbach (704) 773-9308
   

   ¿Te fue útil?

10. P

    Phillis

    Charlotte39 reseñas

    5.0

    Comieron en 24 de enero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Loved the food super busy for restaurant week plant to revisit on a regular day
    

    Bakersfield - CharlotteSe respondió el 18 de febrero de 2025

    Thank you for the 5 Star review! Come back anytime!!
    

    ¿Te fue útil?