Ron of Japan Steakhouse - Northbrook

Ron of Japan Steakhouse - Northbrook reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jaime VIP

   Chicago6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time! Gerald was a great chef!!!
   

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2. M

   Margaret VIP

   Chicago17 reviews

   4.0

   Dined on May 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 1

   The restaurant needs to be cleaned up! Nothings changed in 20 some years that we’ve been coming. Needs to redo bathroom and all the landscaping looks yucky. The food is still good, but atmosphere needs help
   

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3. J

   Jeneffer VIP

   Chicago122 reviews

   4.0

   Dined on May 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   We have been coming here for over 30 years. Love the food! Almost every chef has been great. Most servers are good but today’s was the worst in 30 years. Not sure if we can call her a server when she showed up for our order and just never came back. We needed plates, utensils, more drinks but nowhere to be found. I went to go to bar to get more drinks and the chef stopped me and got someone else to get the drinks. Who ever that server was today needs to go.
   

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4. C

   Carol

   Chicago1 review

   2.0

   Dined on May 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The management was not very good. The waitress wore ear phones while serving all night. Had to tell her at least 3 times for water and no initiation on more drinks. Overall performance cooking food was ok , I’ve seen better performances at other hibachi restaurants. My steak was not medium rare at all and never brought out our rice till we asked for it. I owned a restaurant myself for over 40 years so I know quality service and food.My experience at the downtown Ron of Japan was superb with Sam managing it.
   

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5. A

   Allison VIP

   Chicago81 reviews

   5.0

   Dined on May 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was Lupe. The best of any of the chefs there. The waitress was efficient and facilitated everything perfectly. Then last but not least, the food was delicious and more than you can eat. Perfect for leftovers!
   

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6. R

   Robert

   Dallas1 review

   5.0

   Dined on May 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time at Ron of Japan and the service was outstanding. Our server was very kind and attentive to us all night. Me & my wife will definitely be back
   

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7. R

   Robert VIP

   Chicago196 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ron of Japan offers a delightful experience for the whole family. We were seated with two other very friendly couples at our table and were served by an excellent chef and service staff. The menu is big and it's rather a challenge to sort out the options, but all were good. The chef put on quite a show preparing and cooking the various parts of the meal, with different choices for the various folks, but all were well done and appetizing.
   

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8. J

   Jill VIP

   Chicago3 reviews

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   terrible....chef did not start cooking until 80 minutes after we sat down. vegetables saturated in oil
   

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9. M

   Mohammad

   Chicago1 review

   1.0

   Dined on April 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Absolutely the worst dining experience I’ve ever had. First they don’t tell you that you’ll be seated with other random people. I was expecting a steakhouse with my own table but it ended up being hibachi style seating with high schoolers. We should’ve left when we realized this was the case, but we decided to give it a chance to see if the food would make up for that. It didn’t, the food was horrible and super overpriced. I paid 200 dollars for 2 little pieces of shrimp and 2 little steaks and 2 beverages. I love my food to be seasoned but the food was so salty that’s all you could taste. We asked for the steak to be cooked medium rare and we got a rubbery well done. I never write reviews and always try to give places the benefit of the doubt but this place is falsely advertising the experience you’ll receive and they’re scamming people out of their hard earned money and I hope anyone that reads this doesn’t end up going and getting robbed like we did.
   

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10. J

    John

    Chicago4 reviews

    1.0

    Dined on April 7, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    I do not recommend. Our cook was depressing. He admitted being called in at the last minute on an off day and did not want to be there. He announced this at the start of the meal and killed the atmosphere for my 13 y/o's birthday. I spoke with a manager, and they could not replace the cook. So for the next 90 minutes, the cook stared off into space while making our meal, which cost $250 w/o tip for 5 of us. If it were just my wife and me, we would have left, but this was planned months ago for my 13 y/o, and we were stuck. The staff there is unhappy and honestly depressing. This is not a place to celebrate. I'm sure this review will prompt management to yell at the staff to be happier...
    

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