Benihana - Coral Springs, FL

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1. SC

   SharonC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Went late afternoon, so it wasn't busy and loud. Food was good and staff was great. Would be nice if there were more vegetarian options, other than just the tofu steak.

   Report
2. F

   Frank

   Exclusive

   133 reviews

   vip
   4.0

   133 reviews

   Dined 3 days ago

   overall4food4service5ambience4

   We hadn’t dined here in a while and are glad we came back. The food is always good but this time we had absolutely perfect service which is something we had not experienced here previously. Also our chef, while not the best showman working at Benihana, is an excellent and very responsive cook. We’ll be coming back.

   Report
3. OT

   OpenTable Diner

   Las Vegas

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food2service2ambience1

   Overall experience was not good and not worth the money. We won’t be back.

   Report
4. MW

   MazieW

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Our server Anthony made sure we were taking care of and the cook followed our needs because I have a seafood allergy.

   Report
5. KT

   KaylaT

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   The atmosphere is nice and the food was good, I think I'll be getting the teriyaki chicken every time I go in the future.

   Report
6. LP

   LeilaP

   Key West

   11 reviews

   3.0

   11 reviews

   Dined 7 days ago

   overall3food3service3ambience3

   We were seated for over 45 minutes before the chef came to the table. The veggies were cooked after we were done with the main entree. Not organized with the food. The appetizer came out after the entree. I think it is a training issue. Food was okay - the shrimp were undercooked. Overall was not a great experience, but everything is really loosing its shine and that includes the service, skill level of the chef and the overall cleanliness of the restaurant. I have been coming for years to all the Benihanas in South Florida. This one is poorly managed.

   Report
7. MZ

   MichaelZ

   Fort Lauderdale

   3 reviews

   vip
   2.0

   3 reviews

   Dined on June 26, 2022

   overall2food2service1ambience2

   Not the same. Definitely need to step up their service. It will be awhile before I go back if at all. I used to be a frequent flyer there. Took 20 mins after I ordered my drink to receive. I asked for a cold mug for my beer took another 10 mins. Server was dismissive. Never gave refills of water. Salad for my son came with no dressing. Never had a chance to see the server to notify him. Soup was cold and half full. Chef was lazy didn’t make mushrooms not enough rice overall not the same quality as a few years ago or other sites.

   Report
8. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on June 25, 2022

   overall1food4service4ambience1

   We were celebrating a wedding anniversary and would have preferred a private table. The option wasn’t available so we ordered the food to go. Worst anniversary dinner in 30+ years.

   Report
9. KB

   KimB

   1 review

   5.0

   1 review

   Dined on June 22, 2022

   overall5food5service5ambience5

   Had a great time. Took my daughter for her 9th birthday. She loved it. Food was great. This was our first visit and definitely not our last. Wanted to give our chef a great review too he was funny and entertaining.

   Benihana - Coral Springs, FLResponded todayDear KimB Thank you for celebrating your special occasion with the Benihana team!

   Report
10. GB

    GregoryB

    Miami

    11 reviews

    vip
    5.0

    11 reviews

    Dined on June 20, 2022

    overall5food4service4ambience4

    Great experience, my family loved it and we will definitely be back!

    Benihana - Coral Springs, FLResponded 5 days agoDear GregoryB Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
11. PA

    PATRICIA

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Who was great the chef did an excellent job very entertaining the food was great the waiter was very polite and nice

    Benihana - Coral Springs, FLResponded 5 days agoDear PATRICIA Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
12. OT

    OpenTable Diner

    Fort Lauderdale

    3 reviews

    3.0

    3 reviews

    Dined on June 20, 2022

    overall3food4service1ambience2

    The service at all levels needs significant improvement.

    Benihana - Coral Springs, FLResponded 5 days agoDear Guest Your feedback is appreciated. We will be sure to share your review with the team.

    Report
13. OT

    OpenTable Diner

    Fort Lauderdale

    2 reviews

    3.0

    2 reviews

    Dined on June 20, 2022

    overall3food3service3ambience3

    El chef hizo un buen trabajo y diría q fue lo que salvó la noche , pero creo q el problema esta mas en la administración del lugar , no me gustó el tiempo de espera aun con una reservación y que en una mesa tan pequeña quieran poner 8 o 9 personas 🤷🏽‍♀️ pienso que el precio de la comida permite q en esa mesa coman mas cómodos 6 personas 😏tienen un código de vestir y cuando llegas NO TIENE SENTIDO , SE VENDEN DIFERENTE A LA REALIDAD QUE ENCUENTRAS… pareces cenando en Macdonald cómodamente en chanclas y shorts, me hubieran evitado la molestia de hacer cambiar a mi hijo su Jean roto 😂😂🤣🤣🤣 la verdad estuvo bien la cena pero esperaba algo mejor , no creo q vuelva muy pronto la verdad . De 5 le doy un 2.5 .

    Benihana - Coral Springs, FLResponded 5 days agoDear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
14. OT

    OpenTable Diner

    New York Area

    10 reviews

    5.0

    10 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    We had an amazing time

    Benihana - Coral Springs, FLResponded 5 days agoDear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
15. C

    Corey

    San Diego

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food2service2ambience2

    Long wait, even WITH a reservation. Up-charge for everything that used to be included. Food was mediocre.

    Benihana - Coral Springs, FLResponded 5 days agoDear Corey We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
16. p

    paulc

    West Palm Beach

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Anthony and Chan were great! It was my second time in three weeks and I was satisfied and impressed. The food is not inexpensive, but with the quality, quantity, and presentation, it’s a great deal!

    Benihana - Coral Springs, FLResponded 5 days agoDear paulc Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
17. LC

    LyssetteC

    Fort Lauderdale

    7 reviews

    5.0

    7 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Saturday June 18, we had a party of 7 and were lucky to have Marco/Tequilo as our Chef, he was engaging and skilled, he kept us entertained and fed and did both smoothly. My daughter, son and I go to Benihana often but it was the first time for the other 4 guest and they loved it thanks to Marco. We love Benihana and suggest you ask for him, we had a large Birthday party but he handled it with easy and kept the two kids we had in the group in stitches.

    Benihana - Coral Springs, FLResponded todayDear LyssetteC Thank you for allowing us to be a part of the special occasion!

    Report
18. SR

    ScoutsRUs

    Fort Lauderdale

    5 reviews

    4.0

    5 reviews

    Dined on June 18, 2022

    overall4food4service4ambience3

    Came to celebrate ours son’s graduation. The food was delicious, service was great and our chef was friendly and funny. My only issue is the restaurant is due for a renovation. The ceiling was sweating, therefore dripping water droplets on our clothes. The ventilation could use improvement and so could the entire restaurant interior. Not sure how long this location has been around but you can tell it needs a redo. Overall, I gave it four stars because the food is good and the atmosphere is fun.

    Benihana - Coral Springs, FLResponded 5 days agoDear ScoutsRUs Thank you for celebrating your special occasion with the Benihana team!

    Report
19. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on June 17, 2022

    overall2food2service2ambience2

    I am down in FL visiting and I have never tried Benihana before, I was not fond of there portions/food/service. We had to switch to multiple cooking tables and waiting longer than usual for our chef to come over. We were told their was issues with the chefs and there was a delay. Yes our reservation was for 10PM but that does not excuse the service provided. My friend ordered steak and shrimp and the shrimp was under cooked and placed on her plate. The chef then hurried and left. The sushi shrimp tempura/California roll was too fishy and did not taste fresh. My overall experience was 2 stars out of 5.

    Benihana - Coral Springs, FLResponded 6 days agoDear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
20. OT

    OpenTable Diner

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Gabriel and Sam were awesome. We had first time guest in our party and they loved the experience.

    Benihana - Coral Springs, FLResponded 5 days agoDear Guest We appreciate you dining with Benihana, thank you for the kind words!

    Report
21. JJ

    JohnJohn

    Miami

    4 reviews

    5.0

    4 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    Going at the start of dinner service is definitely the route to go when visiting here! This place still needs major upgrades with ventilation, but overall, a much better visit this go round!

    Benihana - Coral Springs, FLResponded 7 days agoDear JohnJohn We are happy to hear that you enjoyed the dining experience!

    Report
22. a

    aaron

    Miami

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5

    quick and friendly service. food tasted great. met expectations

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear aaron Thank you for your feedback! Come back soon!

    Report
23. OT

    OpenTable Diner

    Cancun

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food5service2ambience4

    The waiter was to slow He drop the drinks twice over two different people.

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
24. MW

    MazieW

    Fort Lauderdale

    2 reviews

    4.0

    2 reviews

    Dined on June 12, 2022

    overall4food4service5ambience4

    It was my birthday and had a great time. Also host and cook was great. Thanks for the awesome service.

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear MazieW Thank you for allowing us to be a part of the special occasion!

    Report
25. AW

    AndrewW

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    From the time we arrived to the time dinner was over we had a great time. Service was excellent, the cook was fantastic. We will definitely come back soon

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear AndrewW Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
26. LS

    LeedaS

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food2service1ambience2

    Nobody should have to wait two hours for their meal, especially if you had made a reservation. Two hours from the time we were seated. Horrible service and management was extremely rude about the obvious delay.

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear LeedaS Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
27. ME

    MELB

    Atlanta

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food4service1ambience2

    Sat at the table for over 1 hour and the table next to us came and sat down for 15 mins and got their chef before us. Called the manager and they told us it was because we had 2 other parties that sat down at our table late. If that was the case then why would you have host sit someone down 15 mins then another one 30 mins after we originally sat down? Then they said it was because we had someone with seafood allergy so they had to be careful with handling the food. They blamed the chef and said he was moving slow. When the chef came out, he said he was not the blame. They had him cook for 2 other tables before us. The manager was not sincere at ALL. 7:15 reservations and we left at almost 11pm

    Benihana - Coral Springs, FLResponded on June 15, 2022Dear MELB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
28. AB

    AmyB

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    Our Chef Marcos "Tequila" was beyond enjoyable. He brought a fun spirit and banter to the table. Our waiter, Erik was very attentive and made sure our drinks were refilled promptly and cared for our every want. Well done, gentlemen!

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear AmyB Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
29. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    3.0

    1 review

    Dined on June 5, 2022

    overall3food3service1ambience3

    The sever did not place my order right then the food proportion was small compared to everyone else at the table I payed over 40 for one plate and still got less 3 colossal shrimp a small filet mignon n a small chicken breast

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
30. TC

    TaraC

    Miami

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Celebrating my son graduation. Great time!! Sever Emily and chef Kai.

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear TaraC Thank you for celebrating your special occasion with the Benihana team!

    Report
31. OT

    OpenTable Diner

    Miami

    4 reviews

    4.0

    4 reviews

    Dined on June 4, 2022

    overall4food5service4ambience3

    The chef was good and he seasoned the food very well.

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear Guest Thank you for leaving us positive feedback, come back soon!

    Report
32. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5

    Bday for my son

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
33. PA

    PATRICIAG

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food2service1ambience2

    The Chef Carlo had an attitude the server Kevin lack attentiveness There was a family there celebrating the graduation of the youngest daughter they have a cake the kids only like egg fried rice Kevin put in chicken fried rice I wanted 2 fried rice with shrimp and chicken and my companion wanted 2 fried rice with chicken The chef question the reason why I wanted shrimp in the fried rice because your meal comes with shrimp I said because I’m paying for it Kevin the server took my birthday certificate with no problem but never asked us if we wanted dessert or even saying happy birthday very very disappointing

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear PATRICIAG On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
34. OT

    OpenTable Diner

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on June 1, 2022

    overall5food5service5ambience4

    We were there for my brother’s 65th birthday. Experience was great! Carlos and Gabriel, chef and server, we’re friendly and attentive. Food was delicious and beautifully prepared. A fun evening.

    Benihana - Coral Springs, FLResponded on June 9, 2022Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
35. AF

    AgnesF

    Miami

    1 review

    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience5

    5 meal, share and buy addition fried rice. It’s great. The ocean drink is delicious.

    Benihana - Coral Springs, FLResponded 7 days agoDear AgnesF We are happy to hear that you enjoyed the dining experience!

    Report
36. IB

    IBunescu

    Fort Lauderdale

    1 review

    vip
    5.0

    1 review

    Dined on May 31, 2022

    overall5food5service5ambience4

    I love Benihana. 17 years relationship. Had changed a lot. Worst location as of now_Miramar_ …best location Coral Gables in Miami and the one in Coral Spring. Haven’t been on the original one on Key Biscayne lately so I can’t say on it. Coral spring servers an chefs are A+ when it comes to service, except the staff over the bar, no customer service at all on that one. Zero. The food it depends on the chef. It’s not a universal taste as it was before. But in those two locations the chefs are good so the food os good. In Coral Spring there’s a Brazilian chef that provides you with a top of the top service. A+ to him.

    Benihana - Coral Springs, FLResponded 7 days agoDear IBunescu Your feedback is appreciated. We will be sure to share your review with the team.

    Report
37. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 30, 2022

    overall1food2service2ambience1

    This place has certainly gone downhill! It’s so absolutely disappointing after spending $200 plus tip later for the experience we had last night. Are you specifically left in my notes that I was coming with my daughter and needed a high chair. No high chair in sight. The hostess didn’t even bother asking if we needed one! We had to get our own! Normally I wouldn’t care about that but because I left it in the notes and the hostess should’ve been knowledgeable enough to know to ask. (I’ve been in the industry for 10 years) Not only did we have to wait almost 30 minutes for simple sodas, (the restaurant was nearly empty). The grill was filthy!!!!!!! And when I say filthy, I’m talking about grizzle grease all around the corners of the table every single grill I looked at was completely disgusting! I have never seen a grill look like that at the Fort Lauderdale location.I absolutely wish I left. This is supposed to be an experience and I’ll be going to Fort Lauderdale from now on. I will not be bringing my money back here nor will I be dining here ever again.

    Benihana - Coral Springs, FLResponded on June 1, 2022Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 29, 2022

    overall3food5service1ambience5

    The hostess was on a call when we arrived at 4:40pm. She remained on the call despite there was a line of people growing waiting to be seated…we were seated at about 4:55pm. Once seated, the server took over 10 minutes to come to ur table and when he did show up, he didn’t seem like he wanted to be there. We placed our entire order. My drink (lemonade) came at 5:24pm. My husband frozen drink came at 5:35pm. The server told us, the bar was backed up with tickets…a few minutes after that the salad and appetizers came. Our Cheft came to the table 5:45… so one hour after arrival, we were just getting started with food… I advised the manager, she just apologized and did nothing to speed up the process, nor did she offer any discount for the terrible long wait time. I was really disappointed with the overall service. But was happy that the food tasted great…

    Benihana - Coral Springs, FLResponded on May 31, 2022Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
39. AA

    AndrewAC

    Fort Lauderdale

    4 reviews

    2.0

    4 reviews

    Dined on May 27, 2022

    overall2food2service1ambience3

    Too much butter. Chef who cooked our meal table side sloppily put food on my wife and my plate, Including the fried rice, veggies, and meats. A good 10-15% of the fried fell to the front side of my plate when being served. The server who brought over our drinks did not bring out our drinks together, also happened to drop a pineapple garnish for my drink on the floor. Server who brought out the soup also put his hands over the soup bowl in a claw like fashion to place the soup bowl on our plate. Was not a positive experience and we will not be coming back to this specific Benihana.

    Benihana - Coral Springs, FLResponded on May 31, 2022Dear AndrewAC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
40. RC

    RyanC

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on May 27, 2022

    overall4food4service4ambience4

    Abner the chef made the whole experience great for my family

    Benihana - Coral Springs, FLResponded on May 31, 2022Dear RyanC Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report