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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

3.9
3.9
4546 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! If you are a Chef's Tale member celebrating a birthday, please remember that you MUST print your birthday certificate prior to celebrating at Benihana. Enjoy a crafted meal from one of our chefs or sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant was designed to mimic the azekura-style, reminiscent of a Japanese country storehouse. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

All reservations must be confirmed by the day of your reservation. Please reply to the reminder text or call the restaurant to confirm at 909-483-0937

Arigato! We'll see you soon!

Make a reservation

2 people

7:00 PM


Booked 115 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Phone number

    (909) 483-0937

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Ontario

  • Cross street

    Between Haven and Milliken

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 4,546 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4.3Food
  • 3.8Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Inland Empire

    Most Booked

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Filters

  1. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Thanksgiving Dinner with Family
  2. SS

    SSarGor

    Yosemite

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service4ambience3
    Afraid of reviews re wait time. We were first customers to arrive at noon one there but still took 15 -20mins to get seated. After that all went well though. Server was very pleasant and prompt. Entertained with the cooking,been awhile since we've been. The drinks, Meat and seafood was great. The interior needs upgrading though.
  3. CB

    CharityB

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food4service4ambience4
    Pretty good....... ... ....................... .....
  4. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food2service1ambience1
    I awaiting for 4 hours before being served actual food. Waitress and waiter were slow to take orders and to refill. By the time we were being served there wasn’t any tea left. Horrible experience will not return.
  5. LC

    LuisC

    Los Angeles

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service4ambience3
    We Had the seafood diablo, it was great as usually. It has scallops, shrimp ,calamiri, it is delicious if you like spice
  6. TA

    TammyA

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    It can be very busy but worth it if you have the time. If you are a complainer about wait times then do everyone a favor and go someone else. If your chill and go with the flow it is a fun time.
  7. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service1ambience1
    It took ONE HOUR from reservation time until chef started cooking. Server was unbothered. Manager was unbothered. If you wanna sit and wait more than one hour while none of the staff bother, then come here. Never coming back to this place.
  8. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    Wonderful service, amazing food
  9. NB

    NB92

    Los Angeles

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food1service5ambience4
    Brand new chef it seem to be. Can tell he was very inexperienced. During entry show dropped spatula that almost hit my mother (landed on plate) steak not seasoned, rice and shrimp extremely salty. Over bad chef experience for my son’s birthday
  10. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    vip
    5.0

    4 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    My birthday everything was wonderful
  11. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service4ambience5
    The food was delicious, but the wait to get the food with a reservation was over an hour before the chef even started.
  12. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on November 18, 2022

    overall5food4service5ambience4
    Very good customer service, however sucks to see the prices go up. Slight change on how the food was cooked. Seafood was topped with regular butter versus the garlic butter which has always been standard. Not sure why that changed. Asked for the garlic butter which was added on a few items, and he was more than happy to add it to the items of choice. Never had to ask before, so that is what was different then the usual, slight star rating change was due to that. Customer service was great. We started with a server, she went on lunch and someone else covered for her. The person who covered her didn’t return after our drink order and another young lady came through, who I guess took over for them both. if it wasn’t for her being fantastic, I would not have realized all the changes that took place. Very strange how that happened to say the least. Anyhow, I’ll update my review with names. They (the chef and the hostess) deserve some recognition!
  13. GG

    GregG

    Orange County

    1 review

    3.0

    1 review

    Dined on November 17, 2022

    overall3food3service3ambience4
    When you make a reservation, Benihana’s asks you to wait until you get a text. Why make a reservation when you have to wait. When you make a reservation your table should be ready based in the availability of the reservation system. Benihana’s need to be more proactive with their horrible reservation procedures.
  14. FR

    FRANCISCOL

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on November 16, 2022

    overall4food5service5ambience5
    Our Chef Trevor was excellent, he is so nice and a great cook. Only complain I have is reservations were at 2 PM however We did not get a chef till almost an hour after
  15. o

    orlandoc

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on November 15, 2022

    overall5food5service3ambience5
    Everything was good except that our reservation was at 515pm and we didn’t get seated until 6pm.
  16. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5
    Food was great.
  17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    overall3food5service4ambience4
    Food and servers were good but we had to wait about 40 minutes to just get seated at our table even with a reservation.
  18. OT

    OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food2service2ambience1
    Being that this location is under new management, Staff is overwhelmed and overworked. Did not do the entertainment during cooking, the employees look miserable and they are forced to overbook. Bathrooms were dirty and food was not good. It was 200$ for a family of 4 (2 were kid meals and no alcohol was purchased.) Less food for increased prices. Will not be going back.
  19. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on November 13, 2022

    overall3food3service2ambience3
    We arrived almost an hour early and were dismissively told we’ll text you when we are ready for you. We waited for the reservation time to arrive and double checked and were told we have a 15 minute grace period so you should be seated by then. 20 minutes after the reservation we were escorted to our table. There was a note that there was a gluten intolerant person in the party. The waitress seemed very off put when the breaded onion soup was returned and very slow with miso soup but also water. The chef was accommodating and personable. The bathrooms were not tended to regularly. The rainbow roll was tasty and the food was acceptable just nothing to rave about.
  20. R

    Rusty

    1 review

    3.0

    1 review

    Dined on November 12, 2022

    overall3food3service3ambience3
    Place seemed over-booked and understaffed for a Saturday
  21. CB

    CarolB

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food4service2ambience2
    We had a reservation and still ended up waiting a very long time to be seated and then served. Our chef Liz was attentive, friendly, and aware of the lack of cleanliness to the flat top and dishes. She was also attentive to any allergy issues we had. The food was good. The server was not so attentive to our needs and I think the payment process should be a little more private. We had family from out of town to celebrate a graduation and it was their first experience at a Benihana. We all left not wanting to return to that location. Overall it was a poor experience which made for a very long day.
  22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food4service1ambience1
    Reservation for 5 pm. Sat at 5:40. Chef arrived at 7pm. 3 small kids and out of town relative. Not good!
  23. H

    Heeeeeb

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience4
    Food was great . And our cook Benny did a amazing job keeping our table satisfied. Very friendly person
  24. FR

    FRANCISCOL

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on November 10, 2022

    overall4food5service5ambience4
    Good was cooked to perfection. Our chef was a real nice young man.
  25. MF

    MyriamF

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined on November 9, 2022

    overall3food3service3ambience3
    I don't think the chefs have changed, yesterday, for example, they didn't put the eggs in the fried rice, my squid wasn't well cooked
  26. CK

    CandiceK

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 9, 2022

    overall3food2service3ambience4
    They quantity of serving was a lot less then all my previous lunches. The cook was not as cheerful serving the food.
  27. EM

    EricaM

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 9, 2022

    overall3food2service3ambience1
    We were the last couple to be seated. Our server was nice but you could tell the chef was rushing through things to make sure he was done in time to leave. Meat was cooked first, so it was cold by the time our rice was done. We came for our 20th anniversary, very disappointed in the entire visit.
  28. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 9, 2022

    overall1food1service2ambience3
    I have been a fan of Benihana’s a long time, however this time the food was terrible. The cook did not clean the grill enough causing the shrimp to be blackened shrimp. The chicken was over cooked and super dry. The soda was flat. If the cost of our bill with 18% tip added, I would have expected good food. Not sure I will return as it was a disappointment on my daughters 18th birthday
  29. CD

    ClaudeD

    1 review

    3.0

    1 review

    Dined on November 7, 2022

    overall3food4service3ambience3
    I had better tepan, food was good, but Service was too long and average
  30. P

    Pampam

    1 review

    1.0

    1 review

    Dined on November 7, 2022

    overall1food1service1ambience1
    Plan to wait a very long time even with a reservation and 4 hours if you don't. Can you say Overbooked? The chefs looked so exhausted, their performance was super hurried and no one was watching them anyway (cell phones are more interesting). The noise level was so high I could not hear the person next to me. The filet mignon was less than an inch thick, the gristly tuna was so low quality the chef could barely slice it. The whole experience was awful from start to finish. More like a City Wok buffet than tappan-yaki. And Uber Eats gets top priority. Bad birthday choice and I won't be back, ever!
  31. A

    Ashley

    1 review

    1.0

    1 review

    Dined on November 7, 2022

    overall1food4service1ambience1
    Wait time took to long. Bathrooms where dirty. Ladies at check in where unprofessional.
  32. SM

    SimonaM

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food5service5ambience5
    The food was great as well as the atmosphere but I have to give credit to the waitress so sweet and attentive, I made a sure to let her know
  33. F

    Fudgeythewhale

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food5service5ambience5
    We enjoyed our time at Benihanas. Service was fantastic. Thank you for always being our go to place.
  34. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on November 6, 2022

    overall2food3service1ambience2
    We booked reservations for my daughter’s 8th birthday at 7:15pm and were not seated until almost 8:40pm! We were a party of 5 with 3 children ages 6-10 years old; this was unacceptable and if had not been a special occasion, we would have taken our business elsewhere. They were short -staffed, and I’m sure this was a tough adjustment, however, I think more could have been done to serve customers. For example, email, text or phone messages could have have been made in advance to let customers know that they were running one to two hours behind. Instead, this news was delivered in person repeatedly to guests who had very limited options because of the late notice. Discounts on dinner should have been the minimum compensation for the delayed service, but this was not offered. Our server was attentive and our chef did a great job, the food was well prepared overall but the dining experience was overshadowed by the extensive wait and poor communication. This is not a location that I will be returning to anytime soon.
  35. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food1service1ambience1
    WORST BENIHANA EXPERIENCE IN MY LIFE. MY RESERVATION WAS AT 6:30PM DIDN’T GET SEATED UNTIL 7:15PM. WAITED UNTIL 8:30PM AND STILL NO CHEF SO MY GIRLFRIEND AND I DECIDED TO LEAVE. THEY WOULDNT GIVE US AN EXCUSE WHY OUR CHEF WAS TAKING SO LONG BUT JUST AN “YOUR CHEF WILL BE OUT IN A MOMENT”. RESTROOMS WERE FILTHY WITH NO TOILET PAPER OR PAPER TOWELS AND THE RESTROOM FLOOR WAS FLOODED WITH WATER.
  36. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 6, 2022

    overall3food3service5ambience3
    They were 50 min late for our reservation. The place was packed and they allowed people and children to block the front door. The fried rice is an extra $6 and it was not good. The only saving grace was our server who did an excellent job!
  37. W

    Worstever

    Palm Springs

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food2service1ambience2
    Absolutely the worst customer service ever, reservations made for 10 at 5:45, we hot there at 5:20, we were seated at 7:20, spoke to several staff and they all said the same response, we’re sorry, I will filing a claim at Benihana corporate, by far the worst Benihana’s ever, and it happened to me May of this year but my experience was a 3.5 hour delay😟
  38. OT

    OpenTable Diner

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on November 5, 2022

    overall1food1service1ambience1
    The worst experience ever at a Benihana's. Waited 1 hour past our reservation time to be seated and another 1 1/2 hours at the table because they were "short staffed of chiefs." They didn't warn people up front of the additional wait time. Once the cooking experience started, it was mediocre at best. The food did not live up to the Benihana standards. Complaining to the manager did absolutely no good as he didn't take responsibility for anything. This experience was unacceptable when paying over 120$ for 2 people. We will not be going to this Benihana's again.
  39. JG

    JoseG

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food4service1ambience1
    Horrible service and wait times. Had a 3:30 reservation and was seated at 4:15. The chef began cooking dinner around 6
  40. OT

    OpenTable Diner

    San Diego

    1 review

    3.0

    1 review

    Dined on November 5, 2022

    overall3food4service3ambience3
    I felt like they were understaffed with chefs, took a long time for the cook to get to our table and start making our food

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Ontario, CA using the Order Online button. Benihana - Ontario, CA also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 3.9 stars by 4546 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 115 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd, Ontario, CA 91764

Additional information

  • Cross street

    Between Haven and Milliken

  • Neighborhood

    Ontario

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

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