How is Black Rock Kitchen restaurant rated?

Name: Black Rock Kitchen
Address: 2605 Kaanapali Parkway, Lahaina, HI, United States, 96761
Telephone: (808) 921-4600
Price range: $31 to $50
Rating: 3.8

Black Rock Kitchen

3.8

157 Reviews

$31 to $50

Steak

Top Tags:

Discover a selection of fresh fish, grilled steaks, creative appetizers and delectable desserts nightly at Black Rock Kitchen. Enjoy a culinary journey amidst gentle evening breezes with outdoor terrace seating or flexible indoor seating, accompanied by a breathtaking view of Pu'u Keka'a (Black Rock)in the distance.

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Additional information

Dining style
Casual Dining
Cuisines
Steak, Seafood, Tapas / Small Plates
Hours of operation
Dinner: Daily 5:30pm-9:00pm
Phone number
(808) 921-4600
Website
http://www.sheraton-maui.com/dining/blackrock/
Payment options
AMEX, Discover, MasterCard, Visa
Dress code
Casual Dress

Location
2605 Kaanapali Parkway, Lahaina, HI 96761
Neighborhood
Kaanapali
Cross street
Honoapiilani Highway
Parking details
Self-Park (with validation): $1 with 3hr limit and posted rates after 3 hours; Valet (with validation): $5 flat rate
Additional
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Patio/Outdoor Dining, Wine

What 157 people are saying

Overall ratings and reviews

3.8

3.8 based on all time ratings

3.9Food
3.8Service
4Ambience
3.5Value

Noise • Quiet

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VA
VAHoo
Denver
43 reviews
1.0
43 reviews
Dined on January 13, 2018
overall1food2service1ambience2
Despite arriving early, the brain dead hostess dumped us in the bar to listen to bad karaoke and forgot about us. 40 minutes later and 3 inquiries, we were seated. The meal was sub-par in all respects. The wine list is pathetic and it isn't a steak house, there is one on the menu. Avoid this place like the plague.
LF
LaFoodie
Los Angeles
61 reviews
vip
5.0
61 reviews
Dined on January 1, 2018
overall5food5service5ambience5
We were very pleasantly surprised with this hotel restaurant. Fabulous ambiance with ocean and black rock view, live atmosphere music from nearby bar, great service and fabulous food. The place was not crowded (maybe due to a luau nearby) and we had a lovely table outside and felt completely relaxed and satisfied. Loved the caesar with grilled shrimp and quinoa, grilled salmon and even kids' mac-and-cheese (plenty of room for kids to play nearby if they can't sit still). All desserts were delicious too. Island dining at its best, highly recommended, can't wait to be back!
WH
WHC7
Chicago
6 reviews
2.0
6 reviews
Dined on December 29, 2017
overall2food2service2ambience1
The restaurant was practically empty because they had a luau going on at the resort. Having said that, we were put on the patio and had a view of 5 tray stands full of dirty dishes. Instead of taking the dirty dishes to the kitchen they piled them right in front of us. Our waitress seemed flustered. The food was okay. Nothing memorable.
OT
OpenTable Diner
Denver
1 review
5.0
1 review
Dined on December 24, 2017
overall5food4service5ambience4
When I made the reservation, I thought this was the Black Rock Steakhouse. Apparently it has been repurposed into the Black Rock Kitchen. Food and Service was great, just less steak choices than we expected. Great view of sunset and easy parking.
W
Winedaddysr
San Francisco
60 reviews
vip
5.0
60 reviews
Dined on November 30, 2017
overall5food5service5ambience5
Enjoyed the beautiful ambiance of Christmas lights on their palm trees while dining on the patio. Excellent service and food. The boullibase was full of sweet shellfish. Fairly priced wine list.
OT
OpenTable Diner
Seattle
8 reviews
vip
5.0
8 reviews
Dined on November 21, 2017
overall5food5service5ambience5
So classy, beautiful tropical ambiance with open environment but it is a little pricey. Most items were not under $35
JP
JandP
Hawaii
2 reviews
5.0
2 reviews
Dined on October 25, 2017
overall5food5service4ambience4
The food was excellent and the setting was wonderful even with the rain. It is a little hard to find in the Sheraton hotel but worth the maze at first. They also have a lounge bar next door where you can either start your meal off with a cocktail(s) or end the night there with an after dinner drink(s).
L
Linda1
Vancouver
1 review
5.0
1 review
Dined on October 24, 2017
overall5food5service5ambience5
The Staff were excellent and went beyond our expectations.
OT
OpenTable Diner
San Francisco
1 review
5.0
1 review
Dined on October 22, 2017
overall5food5service5ambience5
We met there with our daughter and her husband of one day for a small, quiet dinner before leaving for the mainland the next day. Really, really nice evening!
OT
OpenTable Diner
Kansas City
6 reviews
5.0
6 reviews
Dined on October 13, 2017
overall5food5service5ambience5
They gave us the best table in the house for our anniversary. Everything was excellent!
B
Bubb
Los Angeles
34 reviews
4.0
34 reviews
Dined on October 6, 2017
overall4food5service4ambience2
Food was delicious; everyone tasted each other's entrees and desserts!
NL
NotLikeItUsedToBe
Portland
30 reviews
vip
5.0
30 reviews
Dined on October 1, 2017
overall5food5service4ambience5
Fun to dine outside, under tiki torches, and eat amazing food.
LE
LynnE
Seattle
31 reviews
4.0
31 reviews
Dined on September 30, 2017
overall4food4service4ambience4
The dining room has nice greaen garden view. The Lanai is very pleasant seating area. The food is very fresh and prepared nicely. The service was excellent. It was a bit noisy when they had the cliff diving ceremony as the music was on in the dining room and you could also hear the information about the cliff dive. Also I felt the chairs on the lanai could benefit from being covered with cushions.
HS
HollySteve
Tulsa
2 reviews
4.0
2 reviews
Dined on September 17, 2017
overall4food5service5ambience4
The food was absolutely delicious. Antonio was a very good waiter and we thought highly of him. The outdoor seating area was appreciated and very good ambiance. The downside was the decor, furniture and overall ambiance style seemed a bit outdated and not up to par. I'm glad we sat outside. Would have been very sad to have sat inside due to looks. We almost left, but got great seating outside, then thought the food was so good we're glad we stayed.
NG
NickG
New England
14 reviews
vip
3.0
14 reviews
Dined on August 15, 2017
overall3food2service2ambience2
Restaurant just off resort pool and I believe same space for breakfast, lunch, dinner. Food pricey for quality. Pay for parking to eat at this Sheraton hotel. Nothing special. Hotel staff didn't seem to enjoy their work.
OT
OpenTable Diner
Hawaii
1 review
3.0
1 review
Dined on August 13, 2017
overall3food5service1ambience4
Amazing food, terrible service. The hostess and server did not read my reservation notes either. Our waiter would disappear for long periods of time. He was not helpful, not interactive, basically left us alone the majority of the meal. Had to ask for bread, more water, refills etc. Had to ask for dessert even though I had written it was a birthday. Had to ask for a high chair even though I had written in advance. Lots of restaurants comp birthday desserts or do a candle- something..... I recommend for the food and atmosphere. Staff are pretty bad here. We never saw a manager the whole night.
AC
7yrAnniversaryChicago
Chicago
2 reviews
4.0
2 reviews
Dined on August 13, 2017
overall4food4service5ambience4
We enjoyed our 6 year anniversary dinner at Black Rock. Had the surf and turf; it was delicious. Desserts were amazing and service was top notch. We would definitely return for a nice dinner if in Maui again.
OT
OpenTable Diner
Western NC
1 review
5.0
1 review
Dined on August 6, 2017
overall5food5service5ambience5
My husband and I ate dinner there while we were on our honeymoon. Everything was fantastic.
GH
GailH
Orange County
5 reviews
4.0
5 reviews
Dined on August 6, 2017
overall4food4service4ambience4
Good food, excellent server. A nice place to dine.
JM
JustMyPointOfView
Phoenix
118 reviews
vip
5.0
118 reviews
Dined on August 2, 2017
overall5food5service5ambience5
We love this restaurant. It is consistently good. Excellent service and an atmosphere of beauty and tropical paradise. We have had many meals over the decades and all are memorable.
R
Ruthie1964
Chicago
35 reviews
vip
5.0
35 reviews
Dined on July 26, 2017
overall5food5service5ambience3
Delicious food ! Drawback is sitting on the patio with constant traffic flow of people not very romantic
OT
OpenTable Diner
Hawaii
12 reviews
4.0
12 reviews
Dined on July 22, 2017
overall4food4service3ambience4
Bread too salty. Blue crab crusted fresh fish of the day, ono, was cooked perfectly.
OT
OpenTable Diner
Vancouver
34 reviews
vip
3.0
34 reviews
Dined on July 14, 2017
overall3food3service4ambience3
Food could be much better especially for the price. Poke was ok. Some of it was still frozen. Ambience was very quiet - needed some life. Service was great. Dont plan to be back.
OT
OpenTable Diner
Phoenix
1 review
5.0
1 review
Dined on July 10, 2017
overall5food5service5ambience4
Our experience was wonderful! The food was excellent and the service was superb.
MS
MeetaS
Seattle
4 reviews
3.0
4 reviews
Dined on June 25, 2017
overall3food3service3ambience3
Food options were limited and at best it was ok....Not worth the price.
OT
OpenTable Diner
Dallas
2 reviews
5.0
2 reviews
Dined on June 25, 2017
overall5food5service5ambience5
It was a lovely meal with a great variety of options. The food was tasty and well presented. It is nestled in the surroundings with the koi pond and lush grounds near by.
OT
OpenTable Diner
Palm Springs
4 reviews
vip
5.0
4 reviews
Dined on June 19, 2017
overall5food5service5ambience5
We have not eaten at this restaurant for 3 years, apparently have a new Chef. The food was outstanding! At at 6 different restaurants in Maui and this was top of the list.
OT
OpenTable Diner
Hawaii
8 reviews
5.0
8 reviews
Dined on June 8, 2017
overall5food5service5ambience5
We stayed at a nearby hotel and walked over. Very glad we did. The food fantastic. Outdoor setting was very nice. Highly recommend
DK
DanielK
Washington DC
5 reviews
4.0
5 reviews
Dined on May 31, 2017
overall4food4service4ambience4
Food was excellent. Service was very good. The Sheraton Black Rock is a beautiful site. We finished just in time to see the nightly cliff dive ceremony which is always neat.
C
Chasmo
San Diego
2 reviews
3.0
2 reviews
Dined on May 19, 2017
overall3food3service4ambience3
It was fine, but I was upset because the menu was different and the prices on the open table menu were off by 50%. What we thought would cost $42 actually cost $65. We had the surf and turf and the lobster tail was small and the steak was thin for the price.
OT
OpenTable Diner
Hawaii
2 reviews
5.0
2 reviews
Dined on April 21, 2017
overall5food5service5ambience5
Excellent service and food. Little pricey.
G
Grant
Toronto
12 reviews
5.0
12 reviews
Dined on March 22, 2017
overall5food5service5ambience5
We had a wonderful waitress who was helpful and gave lots of options for dining. Chose the fresh fish which was wonderful - hot and tasty! Service was terrific. Beautiful ambiance. Hope to return someday.
DD
DeeDeeN
Orange County
6 reviews
5.0
6 reviews
Dined on March 18, 2017
overall5food5service5ambience5
The service here was fanatic. We have a family of six and they catered to everyone's needs, including my teenage son who loved the bread! For a nice restaraunt it was a comfortable family atmosphere.
OT
OpenTable Diner
Hawaii
6 reviews
4.0
6 reviews
Dined on March 15, 2017
overall4food4service5ambience5
3/2017. Had the crab cakes for appetizer and they were prepared average. Good but not excellent. Then moved on to the surf and turf. Steak was cooked perfectly for a medium rare steak. Flavor was good but not great. I love steak and I am very picky when I rate steak because I have had some amazing steaks . I think the key to the flavor of steaks is how they have been aged to provide the best flavor. This steak was good but not great. The lobster had a good flavor too and was somewhat tender. If I come back I will probably try something new. The staff was amazing. They are very attentive and polite. They want to know more about you and want to make you dining experience a great one. I give the staff an A+.
GB
GregB
Vancouver
9 reviews
4.0
9 reviews
Dined on March 10, 2017
overall4food5service5ambience4
Very good service, waiter was very good, food service was very fast!
OT
OpenTable Diner
Seattle
2 reviews
2.0
2 reviews
Dined on February 20, 2017
overall2food2service4ambience5
Online menu was completely different then what was actual ... pork rib was dry
RA
RichardA
Sacramento
7 reviews
5.0
7 reviews
Dined on February 15, 2017
overall5food5service5ambience5
Excellent service. Quiet location. We had the fresh fish and the chicken , both were excellent. Went early before it was crowded.
OT
OpenTable Diner
Hawaii
1 review
2.0
1 review
Dined on February 11, 2017
overall2food2service3ambience2
I was at the restaurant the evening before. Me and some friends stopped in for drinks. The lounge area was full, so we sat in the dining area. They were closing in about 15 minutes, which was quite clear. We couldn't get anyone to wait on us. We asked numerous people and nobody was willing to assist, they kept telling us to go to someone else. It was quite rude. Had I known, this was the same place, I wouldn't have made reservations for dinner the next day. When we got there the hostess seemed frantic too. Very disorganized. Food was average and the prices were way too high for the quality of food. I will not go back the next time I visit, and I won't recommend to our friends who are visiting there next month.
OT
OpenTable Diner
Hawaii
1 review
5.0
1 review
Dined on February 7, 2017
overall5food5service5ambience5
Atmosphere was excellent (we sat outside), service was very fast and the waiter VERY attentive and friendly. Food was very good.
m
mactina
New York Area
28 reviews
vip
2.0
28 reviews
Dined on January 7, 2017
overall2food2service1ambience3
Ate here because it was convenient as we were staying at the resort and had had a busy day. Would not do so again. For what you spent on dinner here you could get an outstanding meal at another restaurant close by with much better service.

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Black Rock Kitchen is rated 3.8 stars by 157 OpenTable diners.