Prime Steakhouse Niagara Falls

Sort by

Filters

1. JJ

   JennylynJ

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food5service1ambience5

   food and view are fantastic just our server very rude no great to us at all dont see here smile at us its my daugther birthday doesnt get any offer from where just dissaappoint for being judge by the server she was serving other table the wide smile ang laugh she have to us she never do that. I can sense the discrimation and hate where asian people and we feel we are not welcome at all!

   Report
2. OT

   OpenTable Diner

   New York Area

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   overall2food1service3ambience3

   I believe the food was overpriced; and also, the staff should.be aware of what the hotel offera, specially when its located inside the hotel; My GF asked a question, and the waitress told my GF to go downstairs and asked...no red sauce for Calamari??

   Report
3. DH

   DanielH

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We went for our honeymoon/anniversary dinner. It was so perfect. We had such a lovely meal, drinks were delicious. Service was beyond amazing. We loved every moment of our evening.

   Report
4. DM

   DanM

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Food was fantastic and our server Caree knew the menu and was very helpful.

   Report
5. ML

   MattL

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   great view of the falls. food was top notch as was the service

   Report
6. L

   Linville

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service2ambience3

   This was my second time eating at prime. I must say compared to my first visit this one was a little disappointing. The table and cutlery were not as clean as they should have been and the service was also lacking a little. The steaks and sides were very good and everyone at my table enjoyed the food. However, some of the items did come out lukewarm, or in the case of my béarnaise sauce… cold. We were a table of 5 so the issues could have resulted from timing in the kitchen. I would still recommend this restaurant to anyone looking for a great steak as my first experience was amazing. Unfortunately this visit made me realize that it can be hit or miss.

   Report
7. W

   Waska1992

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Excellent food and service Excellent view of the falls

   Report
8. EO

   ErinO

   Toronto

   17 reviews

   3.0

   17 reviews

   Dined 5 days ago

   overall3food2service5ambience5

   Highly overrated. For the money spent I expected something beyond what the keg would ever offer and to be honest, it would have been better to go there. Steak was not cooked the way we requested and app wasn’t warm at all.

   Report
9. JC

   JohnC

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food4service1ambience1

   Disappointed 5 star price with 3 star service. Dirty bread plates, apparently didn't need them as we got no bread but it was nice to have two bread plates and butter knives just sitting on the table. Very loud extremely obnoxious group sitting near us. Would have been nice to be offered to move seats but instead the server just said sorry about the noise at the end when we were paying. Overall won't be back

   Report
10. TT

    TizianaT

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Fantastic experience. Thanks to Patrick for his service.

    Report
11. NM

    NeryM

    Fort Lauderdale

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Nice views and the food delicious good service, no complaints

    Report
12. JL

    JamesL

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Kim was a wonderful waitress!! Great food and views!

    Report
13. AF

    AshleyF

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience4

    Beautiful view, the food was amazing, our server was perfect. What a great experience. The only thing that wasn’t great was the air conditioner wasn’t working so we were a little warm, but the manager apologized, gave us some ice wine and 25% off of our bill for the trouble which was very nice.

    Report
14. CB

    CarolaB

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Our dinner was amazing and we had a great time. Will be back

    Report
15. JB

    JamiaB

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5

    The service was great! The food was fantastic! The views were AMAZING!!!

    Report
16. DW

    DianaW

    Tampa

    9 reviews

    4.0

    9 reviews

    Dined on June 23, 2022

    overall4food3service5ambience5

    The service and atmosphere are great. The perfect place to celebrate a special occasion. Unfortunately, my food experience was not as great. My sirloin was tasty, but difficult to cut, even with a serrated steak knife. At these prices, I would have expected the meat to be much more tender. Also, the sides are ridiculously large, and being a solo diner, I left most of the fries and Brussels sprouts. They were tasty, but I wasted $30 on food I could not eat. Also, the side sauce was extra and not that great. My bill came to a whopping $185 for one person, as the Canadian taxes are exorbitant. I tipped well, however, as none of this is the fault of the excellent staff. I did expect better in terms of food.

    Report
17. K

    Kris

    1 review

    3.0

    1 review

    Dined on June 22, 2022

    overall3food2service3ambience3

    Service was ok. Steak was over cooked, and they gave us warm diet Coke with no ice. Ceaser salad, sides, and lobster were good.

    Report
18. IC

    IvanC

    Chicago

    1 review

    5.0

    1 review

    Dined on June 22, 2022

    overall5food5service5ambience5

    Fantastic food and wonderful view of all three falls.

    Report
19. JW

    JamesW

    Toronto

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food4service5ambience3

    The food is very good. The service is outstanding. Some tables ( those not at a window) had a limited view of the Falls

    Report
20. SN

    ShawnN

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food5service5ambience5

    Excellent service after a longer than needed wait time and food was cooked to exact specifications. Overall pricing was a little steep for the meal provided considering all sides were extra even being an upscale restaurant. My wife and I were celebrating a intimate 25th anniversary and the seating/view was superb but we were seated closely to a loud group who were distracting. Disappointingly nothing offered for anniversary though that's being a bit greedy on my part.

    Report
21. JC

    JaimeC

    Toronto

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Hands down best meal I’ve EVER had! And Rena was a fantastic server! Would recommend to anyone visiting the area!

    Report
22. M

    Mzdee

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Great for a large group, service and food was good

    Report
23. OT

    OpenTable Diner

    Montreal

    4 reviews

    5.0

    4 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Was skeptical at going to a hotel restaurant, but what a surprise. This was the best meal in the last 3 years. Took calamari and scallop + mushroom ravioli as main, absolutely delicious.

    Report
24. S

    Skye

    Toronto

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service4ambience5

    I came here for my birthday dinner with my 2 friends. I got the Wagyu beef, and the fast-fried broccoli, while my other 2 friends got the bolognese and salmon. My 2 friends enjoyed their dishes and I believe they were fairly portioned for the price. Loved my Wagyu beef (and it might put me off for other steaks). I enjoyed the waiter we had (James I believe), he was very knowledgeable about the menu, gave great suggestions and answered all our questions, and was overall very friendly. Loved the free cheesecake that I got and much thanks that it was free. The service was a bit slow (but that is to be expected at dinner) but other than that, great restaurant, great food, and great waiters!!

    Report
25. RB

    RhondaB

    Yosemite

    6 reviews

    4.0

    6 reviews

    Dined on June 18, 2022

    overall4food5service4ambience4

    Enjoyed the view. Server, Barbara, was very good. Only negative was really just a tad slow on food, and a bad elevator

    Report
26. LW

    LisaW

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food3service2ambience5

    This was definitely a disappointment. We were there for our 28th anniversary. Service started out good but my wedge was served with a thick slice of bacon covered in congealed grease. The waiter’s response was “whoa, yeah I see that”. No offer to take it away. Downhill from there. Hubby’s steak was tough and flavorless. Broccoli was crunchy. My scallops were delicious even though some of them were obviously cut. Overall, I would say we’ve had better food and service at Outback and Longhorn for a third of the cost.

    Report
27. LR

    LeishaR

    Toronto

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service4ambience5

    Waiter was oddly combative about spirituality. But other than that our time was lovely, food was fantastic.

    Report
28. JS

    JanetS

    New York Area

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food1service5ambience5

    Staying at the Crown it was convenient having dinner the steakhouse. The view was spectacular the food was not. C elbrating our anniversary we were looking for a spectacular meal it did not happen. The cost was not an issue after 50 years of marriage we are not concerned with cost of a meal but we are concerned with a $4 00.00 bill for a lozy meal.

    Report
29. HY

    HaydenY

    Toronto

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food4service4ambience4

    Great food and great view of the Niagara Falls! Value for money was average..

    Report
30. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on June 17, 2022

    overall1food1service1ambience4

    The plan was to eat my food and enjoy the beautiful view. The total opposite happened. I waited for my food for a hour and a half. It was so bad I had to go find a waiter so I can pay for the only drink I had. As soon as I was about to leave the food came out. I had paid for hourly parking and I didn’t want to overlap my time. I told them I was not sitting and eating. Nor did I want the food. To say the least they comp the food and drink. Which wasn’t too tasty. It was cold. Will never come back. Would not recommend

    Report
31. OT

    OpenTable Diner

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on June 16, 2022

    overall4food3service4ambience4

    It was nice and the view of course was amazing. Very good appetizers but the steak was just so-so, which is disappointing for a steakhouse (especially at those prices). Good service and great cocktails.

    Report
32. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    Patrick was amazing and all the food was delicious. Beautiful views as well, we got to watch the fireworks!

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Dinner was wonderful. Our steaks were cooked perfectly. The wedge salad was one of the best. Patrick provided excellent service and was very personable. Highly recommended.

    Report
34. CA

    CharlesA

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food5service5ambience5

    Our server was James, and he was outstanding. He was professional, knowledgeable, and friendly. He even laughed at our corny jokes. We ordered the chef's special which was deliciously cooked to perfection. We were celebrating our 51st wedding anniversary, and James served us a wonderful Baked Alaska for desert. James even let me lick the plate before he removed it. All in all, it was marvelous experience.

    Report
35. EP

    EatPlayDrink

    1 review

    3.0

    1 review

    Dined on June 13, 2022

    overall3food2service4ambience4

    Unsure how they can claim themselves being No. 1 steakhouse in Niagara Falls. Been to so many different steakhouse in the area and I found even The Keg is better than here. I understand you are paying the premium for the view but at least serve something that are at least above standard, not a piece of meat that can't even be chewed. And the soups were probably one of the worst I have ever had, onion soup was too oily and lobster bisque was too salty. Then the the lettuce in wedge salad was bitter and not crisp at all. I had a Prime Striploin and it was cooked to perfection (I had my steak rare), but it was extremely hard to chew. Service was quite attentive and proactive but it wasn't enough to give me a position experience for this visit.

    Report
36. E

    Ellie

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on June 13, 2022

    overall5food4service4ambience5

    Requested a good table by window and we got it, the view was amazing. Steak was cooked to perfection. Rena our server was extremely good. Definitely go back.

    Report
37. S

    Sunshine

    London

    43 reviews

    vip
    4.0

    43 reviews

    Dined on June 13, 2022

    overall4food4service5ambience5

    A wonderful dining spot with view of Niagara Fall, and fire work after meal

    Report
38. RY

    RobertY

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great place. Food from start to finish was awesome. Will return again. Server was fantastic.

    Report
39. BP

    BeckyP

    Saskatoon

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    The restaurant, service ,location where all great. You can’t beat the view . I would definitely recommend this restaurant to anyone looking for a fine dining experience .

    Report
40. OT

    OpenTable Diner

    Sunshine Coast

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food4service5ambience3

    Waiter was excellent, steaks pretty good

    Report