Industriel - Permanently Closed

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1. K

   Karenv

   New York Area

   50 reviews

   vip
   4.0

   50 reviews

   Dined on June 27, 2020

   overall4food4service4ambience3

   Great find - delicious food and fun setting. Super friendly service.

   Report
2. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on June 27, 2020

   overall5food5service5ambience5

   Awesome service, great quality food.

   Report
3. CH

   CHKnauf

   Los Angeles

   4 reviews

   vip
   5.0

   4 reviews

   Dined on June 18, 2020

   overall5food5service5ambience5

   Terrific food and service; highly recommend! Loved the gnocchi, shrimp, heck we loved everything! But especially the whipped coffee...yum!

   Report
4. DB

   DB2468

   Los Angeles

   9 reviews

   4.0

   9 reviews

   Dined on June 17, 2020

   overall4food3service5ambience5

   Went and sat in a restaurant. Was kinda surreal but the restaurant is very nice. I had the burger and croquettes, which were ok. I’d recommend it but I’d try something else next time. Also didn’t have dinner or brunch there. Feel like those menus are stronger.

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5. NN

   NathalieN

   Orange County

   10 reviews

   vip
   5.0

   10 reviews

   Dined on March 9, 2020

   overall5food5service5ambience5

   Been here many times and it never disappoints! We had potatoes, croquettes, and shrimp.

   Industriel - Permanently ClosedResponded on March 19, 2020It was a pleasure having you Nathalie ! Thank you for your review ! We look forward to hosting you again !

   Report
6. SM

   SantaMonicaFoodie

   Los Angeles

   64 reviews

   2.0

   64 reviews

   Dined on February 23, 2020

   overall2food1service2ambience4

   I really wanted to like Industriel. I ordered “the Perfect Cocktail”, which was delicious, but why did the salad come before it? My husband and I split the Fall Harvest salad, which was also delicious. I had hardly started my half when the waiter came to assure us that our main courses would be coming up quickly. I said we’re not really in such a rush. Then the mains came. My Moroccan Chicken had something that felt and tasted like a raw potato. I asked what was in it, and the waiter said those were heirloom potatoes. They were all raw or nearly so. He assured me he’d tell the chef, and disappeared. Then we decided we had time for dessert. We waited and waited, and then were told that they were heating it up. We finally asked to skip dessert and asked for the check. The dessert came shortly thereafter, and it was cold. Chocolate tart with pear and spiced caramel. Spiced meaning chile, not cinnamon. It was hot hot hot. Then we asked again, twice, for our check, and ended up walking up to the cash register to pay. Wow, what a disappointment!

   Industriel - Permanently ClosedResponded on February 26, 2020Hi SantaMonicaFoodie, we are sorry for the experience you and your husband had. The staff usually works as a team but occasionally we do make errors. We apologize for making you wait and not getting the potatoes and the dessert right. Lunch and Dinner times are busy. Perhaps you would like to come in around 6 pm? We assure you you will have a much better experience. Hoping you consider it !

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7. JC

   JerryC

   1 review

   5.0

   1 review

   Dined on February 17, 2020

   overall5food5service5ambience5

   The food is delicious, the service is excellent. The drinks were yummy.

   Industriel - Permanently ClosedResponded on February 22, 2020It was a pleasure having you JerryC ! Thank you for your review ! We look forward to hosting you again !

   Report
8. WD

   WellDonePrimeRib

   1 review

   2.0

   1 review

   Dined on February 16, 2020

   overall2food1service2ambience3

   Slow service for a slow night, the prime rib came out well-done.. when I asked for it to be cooked rare, as a prime rib typically is prepared, they informed me they could not cook it below medium. While highly skeptical of this assertion, I agreed to a medium as I did not want to become a problem customer. Needless to say, the medium was grey and tough. I will not be going back for this over-priced and over-cooked abomination

   Industriel - Permanently ClosedResponded on February 29, 2020Hello WellDonePrimeRib, we apologize for the inconvenience in ordering the food. We usually do not cook it below medium. We appreciate you leaving a review and letting us know, we will discuss this with our staff and work towards bettering ourselves. We are sorry you did not like the prime rib. Hope you have a great day.

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9. a

   aquatarkus

   Los Angeles

   14 reviews

   4.0

   14 reviews

   Dined on February 16, 2020

   overall4food4service5ambience5

   Our server, Leona, was very friendly and helpful. She made the evening so pleasant for us.

   Industriel - Permanently ClosedResponded on February 22, 2020It was a pleasure having you aquatarkus ! Thank you for your review ! WIll convey your regards to Leona ! We look forward to hosting you again !

   Report
10. OT

    OpenTable Diner

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on February 16, 2020

    overall4food3service4ambience4

    It was really fun, and tasty. I will say that the food was better in"taste" than it was in preparation. By that I mean, small things such as the shrimp dish we had tasted wonderful, but the shrimp was poorly shelled and so we both ended up with some shrimp shell in our mouths. I would go again, but expect a bit less.

    Industriel - Permanently ClosedResponded on February 22, 2020It was a pleasure having you! Thank you for your review ! Thank you for your notes on the shrimp shell, we will take a look at its presentation. We are always bettering ourselves and learning ! We look forward to hosting you again !

    Report
11. GM

    GMG2

    1 review

    2.0

    1 review

    Dined on February 16, 2020

    overall2food2service3ambience3

    On the plus side, the atmosphere of the restaurant was nice, and the waiter was helpful in answering our questions. I ordered the Industriel burger w/o a bun, which was good but expensive at $18, and my husband ordered the Taiwanese Short Rib which was mediocre in flavor and needed additional seasoning. What turned me off was that when we asked if we could replace the crostini with vegetables to go with the baked brie appetizer, as I need to eat gluten-free, the chef said it would be an additional $7 charge for them, on top of the $15 for the baked brie itself, so we declined to get the dish. Our impression of the restaurant was that the food was mediocre and overpriced, and we would not recommend eating there.

    Industriel - Permanently ClosedResponded on February 29, 2020Hello GMG2, we apologize for the inconvenience in ordering the vegetables. We are glad you liked the Burger. The Taiwanese Short Rib is an extremely popular dish. We understand that it will not be liked by everyone. We encourage you to get the NY Strip or Salmon they come with a gluten free option. Hope this helps. Thank you for your review. We appreciate your business. Have a lovely day

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12. N

    Nina

    1 review

    2.0

    1 review

    Dined on February 9, 2020

    overall2food3service1ambience1

    We had an 8 o'clock reservation and arrived about 8 minutes late. A waiter said the host would be with us shortly. When he got to the podium he ignored us we can had to wave him down and we were the only people in the waiting Room. I let him know we had a reservation for 8 o'clock and he said it would be about 15 minutes. I asked him to offer us an appetizer while we waited and he snorted at me and said no in very rude voice. He made no apologies or offered no accommodations for running late. Once we were seated, we had multiple people coming up to our table asking us if we were OK over and over again essentially interrupting us but never offering us a complimentary drink or an appetizer even though they seemed to know that they had been rude by the very fact that they kept asking if we were OK. The food was pretty good although was very rich. We had shrimp that were swimming in oil although was tasty oil and short rib that was more like a stew an incredibly rich. The Caesar salad dressing was on the mayonaisy side of thickness. Our actual waiter was very nice and did his best to smooth out the service. The atmosphere tried to be farmhouse industrial chic but didn't have enough warmth in it or industrial to achieve either. It felt like we were in a slightly unfinished factory setting. Over all it wasn't enjoyable enough to want to go back.

    Industriel - Permanently ClosedResponded on February 15, 2020Hi Nina, you waited 5 mins after arriving. The host prepared your table which took 2 mins. You misunderstood the host when he smiled and told you we do not bring food out while customers wait in the lounge as a policy. We keep checking on guests because we work as a team and want to make sure they are taken care of. Our shrimp and rib are very popular dishes. Our industrial décor & ambience are also well liked around LA. We understand we cannot cater to everyone’s tastes. Thank you for coming.

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13. AP

    AngelaP

    Chicago

    8 reviews

    2.0

    8 reviews

    Dined on February 9, 2020

    overall2food2service3ambience2

    Ok restaurant, average food. Drinks and seasonal vegetables were the highlight of the meal.

    Industriel - Permanently ClosedResponded on February 15, 2020Hi Angela, thank you for stopping by. We're sorry to hear your experience wasn't great, but glad to know you liked the drinks and seasonal veggies. We recommend the duck, people usually really like that.

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14. DB

    DrBCalifornia

    San Diego

    61 reviews

    vip
    5.0

    61 reviews

    Dined on January 29, 2020

    overall5food5service5ambience5

    Super cool place. One on one attention. Outstanding service. The lamb chops are divine. I’m a fry fanatic and the fries are awesome. My guests liked it as well. Recommend highly

    Industriel - Permanently ClosedResponded on February 9, 2020Thank you for stopping by with your guests DrBCalifornia ! Looking forward to have you visit us again ! Appreciate you leaving us such an awesome review !

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15. h

    holidaydoll

    Los Angeles

    80 reviews

    vip
    5.0

    80 reviews

    Dined on January 29, 2020

    overall5food4service5ambience4

    DineLA week. Good value tasty food,

    Industriel - Permanently ClosedResponded on February 1, 2020Thank you for stopping by holidaydoll looking forward to have you visit us again ! Appreciate you leaving us a review !

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16. OT

    OpenTable Diner

    Los Angeles

    23 reviews

    vip
    1.0

    23 reviews

    Dined on January 26, 2020

    overall1food2service1ambience2

    After we arrived on time for our 8pm reservation for DineLA, we were promptly seated and began the switching between two waiters each who thought they'd be our main POC for the night. They'd duplicate ask on drinks, menu selections, and if we wanted to have additional round of drinks. We received our app relatively quickly only for then to wait to receive our 3 entrees over an hour later. After asking *both* waiters where our food was and seeing all other tables served around us, they explained we were just next on the line before bringing us our food around 9:45pm. As we were still eating our entrees, they said that it was time for dessert and brought out the plates while my friend still had her entree plate. The servers then brought the check while we were still eating dessert and continued to check it while we were finishing it and our drinks. We finally paid and left at 10:30pm, only then realizing that they "closed" at 10pm - at least it helped explain why they push us out the door. Food was alright - the kale salad was slightly overdressed, entree of the ribs was more soupy than anything and the chocolate tart was fine. Altogether not a pleasing experience.

    Industriel - Permanently ClosedResponded on February 1, 2020Apologies for the experience & delay. We were busy as it was Dine LA week. Every table was full. In rush hour, our waiters assist & take care of each others’ tables so no one feels ignored. Hence there were two servers checking on you. Sorry for bringing out dessert earlier 😊.We weren’t rushing you, our servers were catching up making sure you were taken care of ! Please come back for our regular dinners since Dine LA week is over. We guarantee your experience will be different and better !

    Report
17. SW

    StevenW

    1 review

    5.0

    1 review

    Dined on January 25, 2020

    overall5food5service5ambience4

    excellent, friendly, innovative form of comfort food in a lovely setting

    Industriel - Permanently ClosedResponded on January 29, 2020Thank you for stopping by looking forward to have you visit us again Steven ! Appreciate you leaving us a review !

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18. OT

    OpenTable Diner

    San Francisco

    18 reviews

    2.0

    18 reviews

    Dined on January 24, 2020

    overall2food3service2ambience2

    Service was a bit rushed. Servers were nice though but it felt they trying to rush out customers.

    Industriel - Permanently ClosedResponded on February 1, 2020Apologies for the experience. We were busy as it was Dine LA week. Every table was full. Usually in rush hour, our waiters assist & take care of each others’ tables so no one feels ignored. Hence there were two servers checking on you. Sorry for bringing out dessert earlier 😊.We weren’t rushing you, our servers were catching up making sure you were taken care of ! Please come back for our regular dinners since Dine LA week is over. We guarantee your experience will be different and better !

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19. D

    Dijou

    Los Angeles

    78 reviews

    vip
    5.0

    78 reviews

    Dined on January 19, 2020

    overall5food5service5ambience5

    We were there for DineLA dinner which was an exceptional value!!

    Industriel - Permanently ClosedResponded on January 21, 2020It was a pleasure serving you Dijou ! Looking forward to have you visit us again ! And anytime should you want to have a party or event, our 1st floor is just perfect ! Just let us know :)

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20. SM

    SantaMonicafoodie26

    Los Angeles

    47 reviews

    5.0

    47 reviews

    Dined on January 19, 2020

    overall5food5service5ambience3

    Dependable, reasonably priced restaurant with delicious food. Everything we ate was very good. Service was good; we needed to be out early to get to a concert and the servers were attentive and met our needs. We've been here a number of times before and will return again.

    Industriel - Permanently ClosedResponded on January 21, 2020Thank you for stopping by SantaMonicafoodie26 and being such a loyal patron ! Always a pleasure to serve you ! Looking forward to have you visit us again !

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21. CS

    CrisS

    Los Angeles

    87 reviews

    vip
    4.0

    87 reviews

    Dined on January 18, 2020

    overall4food4service5ambience4

    Our family of four had dinner at Industriel for the first night of Dine LA. Fine dining with good energy at a bargain ($29 covered a kale salad, leg of lamb with couscous and mashed sweet potato as my main dish, and a star fruit pane cotta for dessert). All good. Service was attentive and gracious. Overall, a great start to my family's Friday evening festivities.

    Industriel - Permanently ClosedResponded on January 18, 2020Thank you for your review CristetaS! Our staff will be thrilled to hear what you wrote ! Looking forward to having you again ! We also do events if you or your folks ever want to have a party at Industriel !

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22. OC

    OCdiners

    Raleigh

    20 reviews

    vip
    5.0

    20 reviews

    Dined on January 12, 2020

    overall5food5service5ambience5

    We love this place!

    Industriel - Permanently ClosedResponded on January 12, 2020Thank you OCdiners. Stop on by again we would love to see you !

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23. DS

    DonS

    Los Angeles

    11 reviews

    5.0

    11 reviews

    Dined on December 30, 2019

    overall5food5service5ambience5

    The potatoes were amazing!!!! Charred onions and in cream sauce. The gnocchi just melted in your mouth. The salmon was so good I ate the blackened skin. Delicious!! And the best bread pudding I ever had. I will be back again! The waiter was great too. I wish I could remember his name. There was a table of 4 young woman who were very very loud. My only complaint.

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much Don ! So glad you loved the food and desserts. Apologies for the table nearby, anytime you are disturbed, please let us know we will find another spot for you. We look forward to seeing you again soon !

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24. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 29, 2019

    overall5food5service5ambience5

    It was just a delight. The appetizer were so rich and flavorful.

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much ! We look forward to seeing you again soon !

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25. DP

    DavidP

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2019

    overall5food5service5ambience4

    Food was excellent. Service was great.

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much ! We look forward to seeing you again soon !

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26. OT

    OpenTable Diner

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on December 24, 2019

    overall5food5service5ambience5

    I got an Industriel Burger and Lemonade. Was more than pleased with the attentiveness of staff.

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much ! We look forward to seeing you again soon !

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27. PK

    PamK

    Los Angeles

    7 reviews

    vip
    4.0

    7 reviews

    Dined on December 22, 2019

    overall4food5service5ambience4

    Food was very good. Drinks delicious too. Brussel sprouts were amazing, as was the Morrocan Chicken and Harvest Salad. The restaurant was very cold when we first got there but the staff was kind enough to make it warmer. Nice urban environment and space. Would definitely recommend.

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much Pam ! Glad you loved the food and drinks ! We look forward to seeing you again soon !

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28. JS

    JasonS

    Los Angeles

    3 reviews

    1.0

    3 reviews

    Dined on December 15, 2019

    overall1food1service1ambience1

    Unfortunately it must have been an off night because nothing really went right from the time we were seated. We’re not very picky and had to send three drinks back then cancel our food because of how long it was taking.

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29. SH

    SusanH

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 13, 2019

    overall5food5service5ambience4

    Always yummy, thoughtful food and friendly service

    Industriel - Permanently ClosedResponded on January 2, 2020Thank you so much Susan ! We look forward to seeing you again soon !

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30. OT

    OpenTable Diner

    Orange County

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 4, 2019

    overall5food5service5ambience5

    Great food

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31. S

    Steve

    Los Angeles

    257 reviews

    vip
    4.0

    257 reviews

    Dined on April 17, 2018

    overall4food5service4ambience4

    We had a great lunch, as usual, though service was a little slow, I guess because they were busy at lunch. Still loved the food though.

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32. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on April 11, 2018

    overall4food4service5ambience3

    Unique decor, but the chairs are not all that comfortable. I like the natural wood of the floor, walls and tables, but the red chairs are more like old "diner-style" chairs. Not all that roomy and the tables are crammed in. Food is delicious.

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33. OT

    OpenTable Diner

    Los Angeles

    20 reviews

    vip
    5.0

    20 reviews

    Dined on April 8, 2018

    overall5food5service5ambience5

    Amazing drinks and food!

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34. a

    alwaysgirlfriday

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 8, 2018

    overall5food5service5ambience5

    Excellent meal, wonderful service and ambiance! We will be back! Felt like we were being hosted by old friends and it was our first visit! Everything was perfect...it has been a long time since I felt so at home and welcome at a restaurant with a hip vibe! Not that we are not cool or whatever, but often when in a fashionable urban place, it is easy to feel you don't measure up. The staff made us feel special like regulars and the food could not have been better. A member of our party had special dietary needs and was accommodated with ease and with many options. Thank you so much for a terrific evening and look forward to visiting again!

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35. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on April 1, 2018

    overall5food4service5ambience4

    It was great, loved the service although I was expecting a little more on the food. The place was a little too loud for my tastes but there were some very loud people so I suppose that was my luck 🤷🏽‍♀️. Overall very nice, can not emphasize how much I loved the service, everyone was very nice!

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36. SN

    SkipN

    1 review

    5.0

    1 review

    Dined on April 1, 2018

    overall5food5service5ambience4

    Excellent food, well prepared and well served. Knowledgeable servers with useful suggestions. The rooms are comfortable, although not quiet. Considering the location, the prices are quite reasonable. Eager to go back for more.

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37. A

    Awesome

    San Diego

    31 reviews

    vip
    5.0

    31 reviews

    Dined on March 29, 2018

    overall5food5service5ambience5

    Industriel has fresh food put together in innovative and tasty ways with very helpful and friendly staff. I’d eat here every day.

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38. OC

    OCdiners

    Raleigh

    20 reviews

    vip
    5.0

    20 reviews

    Dined on March 25, 2018

    overall5food5service5ambience5

    Met a friend I hadn’t see. In 35 years. Wonderful experience

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39. m

    me2w

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on March 13, 2018

    overall5food5service5ambience5

    Industriel is my all time favorite restaurant. A trip to LA would not be complete without a delicious meal at this incredible farm to table eatery. The staff is awesome, feels like you are hanging out with good friends. The fact that it's the same staff each visit says a lot about Industriel as an employeer. Impressive all the way around.

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40. MM

    MaggieM

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined on March 11, 2018

    overall3food4service1ambience3

    Food was good but service was so slow and server who was new, was not at all familiar with the menu. He brought us the wrong meal, then we waited 25 minutes to get the correct order-an omelette and had only 10 minutes to eat it.

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