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The Walnut Room - Chicago, Chicago, IL

The Walnut Room - Chicago

4.6
4.6
5162 Reviews
$31 to $50
American
For Large Parties 21 or more, please contact us at www.macyswalnutroom.com

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street, the Walnut Room was the first restaurant ever opened in a department store. Conveniently located in the heart of the Chicago theater district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.
Enjoy our Famous Mrs. Herring's Chicken Pot Pie and other well known favorites on the menu.





Make a reservation

2 people

10:30 PM


Booked 350 times today
Experiences are available.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Phone number
    (312) 781-3139
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Roberto Gonzalez
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
  • Neighborhood
    Downtown / Loop
  • Cross street
    Randolph
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Breakfast Buffet

    Dec 2, 2023 only
    Breakfast Buffet is $29.95 for Adults and $19.95 for Children under 12 (under 2 eat for free). Includes N/A Beverages. See our buffet menu on www.macyswalnutroom.com
  • Breakfast Buffet

    Dec 9, 2023 only
    Breakfast Buffet is $29.95 for Adults and $19.95 for Children under 12 (under 2 eat for free). Includes N/A Beverages. See our buffet menu on www.macyswalnutroom.com
  • Breakfast Buffet

    Dec 16, 2023 only
    Breakfast Buffet is $29.95 for Adults and $19.95 for Children under 12 (under 2 eat for free). Includes N/A Beverages. See our buffet menu on www.macyswalnutroom.com

What 5,162 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Chicago / Illinois

    Most Booked

  • Chicago

    Most Booked

5,162 Reviews
  1. xmas

    Chicago

    12 reviews

    4.0

    12 reviews

    Dined 1 day ago

    overall4food4service5ambience4
    The servers should be commended - very courteous and working nonstop for a packed restaurant.

    Is this helpful?

  2. MirandaC

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food2service5ambience5
    Great experience to see the holiday tree. Food is okay, nothing you’re gonna want to come back and get because it was so good but let’s be honest, this time of year we’re all going for the decor. Staff is amazing and makes the night fun with special surprises and touches. It’s a must do at least once!

    Is this helpful?

  3. PhyllisM

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food3service5ambience5
    LOVE The Walnut Room, been there twice so far this year!

    Is this helpful?

  4. OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food3service5ambience4
    The Christmas tree is great, food was average. My salad was warm so my guess is that my plate was sitting under warmers for my wife’s plate to come out for too long.

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  5. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Very attentive staff, reception and waiters, Fast service and check out. Foot good and reasonably priced for special treat. Nice atmosphere. Highly recommend.

    Is this helpful?

  6. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service4ambience5
    Amazing experience for our first time! Looking forward to next year!

    Is this helpful?

  7. MaureenC

    Naples

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Was excellent as always⭐️Been dining here last 60 years with my family, tradition at 🎅🏼 Christmas

    Is this helpful?

  8. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    This was our first time at The Walnut Room and everything was spectacular, especially our waitress who was above and beyond. :) Thank you!

    Is this helpful?

  9. OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food3service5ambience5
    Reservation was early at 1:00. They were out of coke. How could they be out of Coke that early? There were two other things that I can't remember that they were out of also. I ordered the burger and it was quite dry. I do not eat my burgers well done and I was told that that's how they cook it. I believe they said medium. Well done.

    Is this helpful?

  10. PaulH

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    overall4food4service5ambience4
    Lunch was nice but we were seated so far from the Christmas tree. This was a surprise for my daughter who has down syndrome.

    Is this helpful?

  11. GeriW

    Chicago

    5 reviews

    3.0

    5 reviews

    Dined 2 days ago

    overall3food2service2ambience3
    Good holiday diversion BUT food selection limited and subpar. Food was over cooked and lukewarm. Way too pricey for what you got.

    Is this helpful?

  12. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service4ambience5
    Beautifully decorated and the food was tasty and a good value. A lovely Chicago Christmas tradition!

    Is this helpful?

  13. OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Our experience at the Walnut Room was excellent and perfect. Would like to back to the “Christmas Tree” But over all we all loved the experience.

    Is this helpful?

  14. DianaG

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Room was beautiful. Food was amazing. Servers and staff were very friendly and helpful.

    Is this helpful?

  15. Peckman

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    overall5food4service5ambience5
    Renewed a long time tradition. Short ribs, great, pot pie not so much; no chicken...Tree was great, enjoyed the visit. Get to lunch early, by 12:30 it was a madhouse.

    Is this helpful?

  16. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    A long standing family tradition is to eat in the Walnut Room around the Great tree. The food was excellent and the menu continues to include the classic favorites from Marshall Fields. Our service was fantastic and the waitress went above and beyond to make our experience memorable.

    Is this helpful?

  17. MichaelS

    Chicago

    68 reviews

    vip
    5.0

    68 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    The room was beautiful, especially the pink candy-themed holiday tree. Our waiter was friendly and did a great job serving us. The food was delicious, especially the Frango mint pie! Wonderful afternoon!!

    Is this helpful?

  18. NICK

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    overall5food4service5ambience5
    We had an amazing holiday experience at the walnut room! The service and the food were top notch! We loved our server Jessica who made our evening fun and relaxing! Thank you again!

    Is this helpful?

  19. theresec

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    The food and cocktails were fantastic! The decorations were great! But Our server Lori was the highlight of our evening. Such a personable and fun woman! Have a great time every year.

    Is this helpful?

  20. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food1service3ambience5
    Our family wanted to Re-establish a tradition for our Children since my aunts would take my sister, cousins and I yearly when we were young and now we’re debating changing the location. The Servers were Great. However, the food was below standard. The peas in the pot pie (Famous Dish) were frozen and still crunchy. Have you ever had a frozen green pea burst in your mouth? It was TRAUMATIZING!!! My aunt ordered a Cesar salad with salmon, the salmon was D R Y! The turkey breast was also D R Y. Our dining experience was no so good

    Is this helpful?

  21. MrandMrsFitFoodE

    Chicago

    33 reviews

    vip
    5.0

    33 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    The food and ambiance were excellent! We go to the Walnut Room every year and this year didn’t disappoint.

    Is this helpful?

  22. MaritreseC

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food4service5ambience5
    A family tradition! The reservation made it so much easier

    Is this helpful?

  23. ChristineM

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Wonderful experience that is a true holiday tradition.

    Is this helpful?

  24. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    An experience of a lifetime for the kids! Great food, amazing atmosphere, gorgeous Christmas decor, and fantastic service!! Don't change a thing, we love our tradition of coming here!! The staff are amazing, attentive, friendly, and super quick service which we appreciated!!!

    Is this helpful?

  25. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    We have coming to the Walnut Room since 2013 bringing our first Bug (grandchild) to eat a wonderful Holiday meal along with a visit to Santaland to see Santa of course, we now have 4 Bugs our meal was outstanding and the tree was beautiful! If your undecided what to get I would recommend the braised short rib, salmon, and of course the famous pot pie.

    Is this helpful?

  26. LK8930

    Milwaukee

    23 reviews

    5.0

    23 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    The Walnut Room never disappoints! Service and food quality were exceptional.

    Is this helpful?

  27. JamieS

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined 3 days ago

    overall2food3service3ambience2
    They advertise about sitting under the tree - but we were told it would be 1 hour to 1 1/2 hour wait past our reservation time for a table. We were seated in the farthermost corner overlooking to top of a building (think HVAC units). This was also near the bathrooms and kitchen. We were seated next to a table (chairs from each table touched one another) and could hear their conversation about gore poorly their service was that day. I’ve been going to the Walnut Room to eat under the Great Tree for over 40 years and this was a disappointing experience. This was a very expensive meal - for “okay” food with no ambience for the holidays.

    Is this helpful?

  28. OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    overall3food4service5ambience2
    Macy's leaves a lot to desire. 1. Filthy bathrooms. 2. dirt everywhere 3. unhelpful staff when we could even find anyone. 4. poor advertising with worthless coupons that couldn't be used on anything we purchased. 5. Noise level needs to be worked on--there are ways to muffle. 6. our server was fantastic, but he person directing reservations was not. 7. if you don't have enough staff CLOSE. 8. watched housekeeper make 2 phone calls in the restroom then leave without any cleaning. 9. each time we have come, things were more disorganized than the time before.

    Is this helpful?

  29. OpenTable Diner

    Milwaukee

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food3service2ambience2
    The walnut room did not live up to the hype. It was very loud. The food was mediocre. We never were offered refills on our drinks. The Christmas tree, the highlight I was looking forward to, looked like a pastel nightmare. It was so crammed with stuff that it wasn't pretty. The colors are awful, not Christmas at all. The fairies were very nice.

    Is this helpful?

  30. christineL

    Chicago

    12 reviews

    vip
    4.0

    12 reviews

    Dined 3 days ago

    overall4food2service5ambience5
    We had a nice time and service was excellent! But the food was very average. The Salmon was overcooked. The Chicken salad flavor fell flat. But the Vegetable soup was homemade and delicious! It was fun to see the tree for the holiday and get a Princess wish. Great for atmosphere but food is lacking.

    Is this helpful?

  31. MaryA

    Chicago

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service2ambience5
    Food and ambience were excellent. Service was fair. Food was served promptly. Drinks were delayed. Could not get waiter’s attention when we needed to ask for something. Loved the Christmas tree and being able to have a table nearby.

    Is this helpful?

  32. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    My daughter loved it. My parents were able to come with as well. Continuing the family tradition of Christmas at the walnut room. 3 generations under the tree for lunch today 💕

    Is this helpful?

  33. SaraS

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined 3 days ago

    overall3food2service5ambience4
    Overall a nice experience. I do not recommend going if you have food allergies. The server was kind enough to show us a handy little cheat sheet, but my son was unable to have any kids meal. We came prepared, but it would have been nice if he could have something.

    Is this helpful?

  34. JulieG

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined 3 days ago

    overall1food1service2ambience2
    The salmon Caesar salad was Spoiled and sent it back. Hamburger was average. The bill came and they still charged for the salad. I told the server the salad wasn’t taken off and he presented a bill for 60.00 I said don’t I have a credit for the 88.00 bill and a new one to sign for this bill. He said no I had already closed out that bill So basically I paid 88.00 dollars. Will never go back. I remember when it was exciting to go The Walnut Room. No longer

    Is this helpful?

  35. KellyR

    Chicago

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food4service3ambience5
    Tool a long time for them to take our order. Food came fast . Didn't get drinks till end of meal.

    Is this helpful?

  36. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Absolutely loved our lunch - delicious food, incredible service (shout out to Ja Vonte) and the candy themed Christmas tree was just beautiful! Such a fun, festive time!!!! Highly recommend!

    Is this helpful?

  37. DemR

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food4service4ambience5
    Server was very nice and helpful. we were seated in the furthest backseat of the restaurant while there were tons of others open. I’m sure there’s a reason for this that I may not be aware of, but didn’t make sense to us and took away a bit of the Christmas ambience as we were nowhere near the tree and barely able to see it with open tables much closer.

    Is this helpful?

  38. annm

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    overall1food1service2ambience5
    The food was terrible. It was all served cold. The turkey was dry and hard, microwaved too long. We asked for well done hamburger and the outside was chard, but red inside. The hostess was greet, but the wait staff was not so much.

    Is this helpful?

  39. ChristieB

    Chicago

    22 reviews

    5.0

    22 reviews

    Dined 4 days ago

    overall5food4service4ambience5
    Our food was all very good. I had been reading mixed reviews but our party of 10 all enjoyed their meals. It would be nice if the menu had more option. The drinks were all great. We had two littles with us so the cookie and souvenir mug were very nice touches. The service was very slow. Not our waiter but the bar and kitchen. Although they were busy and we didn’t feel rushed so that was great. Will absolutely keep coming back for wonderful Christmas memories

    Is this helpful?

  40. Kelly

    Chicago

    12 reviews

    4.0

    12 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    The Walnut Room at Christmas is a cherished tradition. I feel they are struggling with having enough help like most restaurants, but they did a great job with the kick off to the holiday season.

    Is this helpful?

FAQs

The Walnut Room - Chicago offers takeout which you can order by calling the restaurant at (312) 781-3139.

The Walnut Room - Chicago is rated 4.6 stars by 5162 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:30 PM


Booked 350 times today
Experiences are available.

Order delivery or takeout

Google Map for The Walnut Room - Chicago

111 North State Street, Chicago, IL 60602

Additional information

  • Cross street
    Randolph
  • Neighborhood
    Downtown / Loop
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Roberto Gonzalez
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (312) 781-3139
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
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