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Benihana - Chicago, IL, Chicago, IL

Benihana - Chicago, IL

3.5
3.5
1831 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. The new 8,814 square-foot restaurant is located at 875 North Michigan Avenue, inside the John Hancock Center. Guests looking for the iconic Benihana dining experience can be seated at one of 22 teppanyaki tables. The restaurant also features a sushi bar, cocktail lounge and outdoor patio where guests can enjoy fresh sushi options or vibrant cocktails while enjoying the lively atmosphere of the Magnificent Mile.

Make a reservation

2 people

9:30 PM


Booked 52 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Steakhouse, Seafood

  • Hours of operation

    Fri, Sat 3:00 pm–11:00 pm Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm

  • Phone number

    (312) 780-3110

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    All orders include ready-to-serve packaging, utensils, plates, and napkins. Catering orders require a 24 hr notice. All items are packaged to serve 6 - 8 people. To place an order online visit: https://order.benihana.com/ For parties of 10+ people please call the restaurant directly.

  • Private party facilities

    Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package. We will also happily customize any event package to meet your individual needs. To make a reservation for larger groups, a private event or a catering event, please fill out our Group Dining Inquiry form: https://www.benihana.com/locations/chicago-il-ch/group-dining-inquiry/

  • Neighborhood

    Downtown / Loop

  • Cross street

    John Hancock Center

  • Parking details

    Street Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Wine

Popular dishes

What 1,831 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 4Food
  • 3.3Service
  • 3.5Ambience
  • 3.3Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service4ambience4
    it was a very wonderful first time experience and our chef Erick for the night was very talkative and made everyone laugh definitely enjoyed my night.
  2. RN

    eaRN

    Chicago

    9 reviews

    3.0

    9 reviews

    Dined 3 days ago

    overall3food4service3ambience2
    It was very warm in the restaurant. With all the cooking, they should’ve lowered the temp in the restaurant. Service was slow. Difficult to find the server and each thing brought from the kitchen was delayed. So much so, the couple we shared the table with left before the ice cream could come out. We didn’t get refills on our water and again, it was warm in there. The food was good and the chef was nice. For how much we paid, over $400, we expected better service.
  3. OT

    OpenTable Diner

    Chicago

    8 reviews

    vip
    3.0

    8 reviews

    Dined 3 days ago

    overall3food5service4ambience4
    The food is so good. But we were given a check with $40 in extras that we hadn’t ordered. That hasn’t happened to me in a while. It is and was super ugly because the server - perhaps innocently - was quick to move past the itemized bill so that we just paid. And there was a lot of huffing and puffing when I asked to see the actual bill. And if course there was a lot mire huffing and puffing when I asked about the extra entree and the extra appetizer… While these things can be mistakes - it reeked of a planned job. So the food is delicious but review your bill carefully.
  4. OT

    OpenTable Diner

    Atlanta

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service4ambience4
    Ardis was an excellent chef and our waiter was on point as well! Good experience
  5. OT

    OpenTable Diner

    Phoenix

    1 review

    vip
    1.0

    1 review

    Dined 4 days ago

    overall1food5service1ambience3
    Sadly, it took 3 hours from start to finish, it was very hot, and we were hunting people down just to get water. Very understaffed.
  6. JK

    JimK

    Chicago

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service5ambience4
    Great food and environment. Very warm inside given all the open grills.
  7. OT

    OpenTable Diner

    Dubai

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service1ambience1
    BAD EXPERIENCE, I really regret going there!! I went to celebrate my wife's birthday. It took them 45 minutes to come and ask for our order After 50 minutes they got us a glass of water We complete 1 hour sitting there with no food not even the appetiser.
  8. DH

    DeborahH

    Chicago

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service4ambience4
    The Hibachi Chicken was excellent. I really loved the Yum Yum sauce. The Chef was very entertaining and skillful. I purchased Hibachi Chicken to go as well as my meal while I was there. I did not know you had to order rice as well. There was no rice with the take home meal.
  9. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 27, 2022

    overall5food5service5ambience5
    Our server was Jasmine and she was top notched!!!
  10. N

    Naat

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 26, 2022

    overall5food5service5ambience5
    Our sever was King. He was sweet and very attentive. And his strawberry lemonade was bomb! Our cook was Armando. He was very funny. It was a great experience. This was our first time at this location. We really enjoyed ourselves. The manager, I didn't get his name, was attentive as well. All we're friendly.
  11. DE

    DrEK

    Chicago

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5
    We go here frequently. It is consistent in quality and service
  12. B

    Bhill014

    1 review

    4.0

    1 review

    Dined on September 25, 2022

    overall4food5service2ambience5
    This was my boyfriend’s birthday dinner and his first time experiencing it. The food was amazing, the server was a little overly busy that he forgot to tell our cook that he was allergic to shrimp so our cook put shrimp on his plate lucky we told him in time and got the food switched out but other than the server being really busy and hardly came to the table it was a good night !
  13. O

    Os94

    London

    1 review

    2.0

    1 review

    Dined on September 24, 2022

    overall2food2service1ambience1
    Waited an hour after being seated for drinks to arrive, longer for food. We watched people who had been sat down for longer than us get up and leave because there was no service (our chef actually came before the people that had been waiting longer). The place was absolutely filthy, the cleaners were just wiping all the food on the floor, the table where you were eating and seats when cleaning everything. It was so loud our server had to come to each of us individually to talk us through the menu because of the extractor fans on the table and loudness of the restaurant. The salad was terrible, the soup was cold and we got shrimp tempura that was still refrigerator cold in the middle. I had to ask for my plate to be changed because it was filthy. I just want to say I have been to Benihana in London multiple times, the difference in quality is a 5 star restaurant to a Chuck E Cheese. Avoid it.
  14. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 24, 2022

    overall1food1service1ambience1
    Had 4:15 reservation. Didn’t get seated til almost 5. Got up and left without eating at 6. Barely got waters before we finally had enough and got up and left
  15. M

    Mouki6

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on September 24, 2022

    overall1food1service1ambience1
    Service was terrible. Chef did not even ask how we liked our steaks.
  16. SR

    ShifaliR

    Cincinnati

    1 review

    vip
    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Great time! Food was excellent and staff was amazing!
  17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 22, 2022

    overall3food5service3ambience3
    Birthday dinner
  18. L

    Lauren

    Chicago

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food5service5ambience5
    The chef Erick and Amy was amazing!!!!!!!!!!!!!!!
  19. JB

    JolantaB

    Chicago

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food5service5ambience5
    Great place with great food especially if you celebrate any occasion
  20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 21, 2022

    overall3food3service4ambience4
    I’m big on keeping appointments and schedules my reservation was at 6:15 I arrived at 6:10 and wasn’t seated until 6:45 they need to do better.
  21. AC

    AlamedaChris

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 21, 2022

    overall3food3service2ambience2
    We liked the food since it is a menu we are familiar with and the cook was competent. However, the customer service was very lacking. When we arrived after walking down steps from the street level, we noticed there were no elevators or escalators visible. We asked the hostess about accessibility and she gave a convoluted, five-minute quasi-explanation about why they didn't have accessibility for the disabled. The entire time she spoke in circles and never adequately answered the question. When my wife went to use the restroom, she discovered an interior escalator just outside the property. When she pointed that out to the hostess, there was no response at all, just a deer-in-the-headlights look. Listen up: ADA is the law of the land and employees, particularly the host/ess should be knowledgeable about how to access the restaurant. Aside from that, our server had a habit of disappearing for several minutes at a time to the point that on several occasions we had to seek out other employees to ask for help and/or inquire as to our server's whereabouts. When we asked about our salads, he gave us a story that they were out of lettuce even though we saw other tables being served salads. When we pointed that out, his response was "Oh, it must have just come in. Do you still want your salads?" Come on now. Really? What a fiasco. We won't be back and would never recommend this place to anyone. In a city known for great food, this experience was inexcusable.
  22. OT

    OpenTable Diner

    Miami

    3 reviews

    4.0

    3 reviews

    Dined on September 20, 2022

    overall4food5service3ambience4
    It was my wife birthday
  23. f

    foodie

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on September 20, 2022

    overall5food5service5ambience5
    Service was amazing from start to finish, Especially from our server AMY! She was fantastic, we really enjoyed the evening. Thanks Benihana Amazing customer service and especially thanks our server Amy, she made our night so special.
  24. BA

    BillyAloha

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    It was a great time, we had a wonderful graduation 👨🏾‍🎓 dinner
  25. n

    nicolec

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food3service1ambience1
    The service was horrible. We were sat at a dirty table. The server took 30 mins just give us water. The order was wrong and the cook had to cook 2 additional meals afterwards. It was a mess
  26. DT

    DesireeT

    Chicago

    14 reviews

    vip
    1.0

    14 reviews

    Dined on September 18, 2022

    overall1food1service1ambience1
    Horrible and dirty extra long service wait .
  27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food4service4ambience4
    Los platos no estaban limpios
  28. d

    davidl

    Key West

    3 reviews

    4.0

    3 reviews

    Dined on September 17, 2022

    overall4food4service4ambience4
    didn’t start out good as they seated our party of 4 with a party of 6 (10 people for an 8 seat table). Took 45 minutes to get drinks and soup. Then it turned around with chef Armando taking over with his magic and cooking skills. Then we got top service from who we think was the top chef (cleaning plates, providing drinks, asking if we needed anything) they saved the night.
  29. JE

    JordanEatz

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on September 17, 2022

    overall4food3service3ambience4
    Good for friends and family get together, kid friendly. It was a good time.
  30. BM

    BarbaraM

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5
    My children enjoy spending their birthdays at Benihana! We’ve made it a family tradition! Our chef and waitress always make it fun and enjoyable experience for them!
  31. HD

    HappyDiner

    Chicago

    31 reviews

    vip
    2.0

    31 reviews

    Dined on September 15, 2022

    overall2food2service4ambience3
    Our chef was not fun or creative He cooked food without any show
  32. CM

    CM122322

    Chicago

    1 review

    1.0

    1 review

    Dined on September 14, 2022

    overall1food2service1ambience1
    Not enough butter, not enough soup, Fellow diners were too funny and cool, Too much beer, Dr Pepper was mid, Good magic trip (making one egg into four)
  33. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    3.0

    1 review

    Dined on September 12, 2022

    overall3food5service2ambience2
    Took forever to get our chef at the table and the wait staff was very slow getting refills of water and our orders in.
  34. BK

    BitaK

    1 review

    3.0

    1 review

    Dined on September 12, 2022

    overall3food4service2ambience3
    First time I was coming here and I was really excited but we waited at the table for one hour just to get any food at all and already had our order in took way to long
  35. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience2
    It was my sons 11th birthday. Although the restaurant was a little chilly. The service was great. And the food was as well.
  36. BF

    BarbaraF

    Chicago

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food4service1ambience1
    Very noisy. Waiter even forgot our dinner options included desert. Did get ice cream, but never got tea. Food was good, as were the drink.
  37. AM

    AniM

    Chicago

    8 reviews

    vip
    3.0

    8 reviews

    Dined on September 10, 2022

    overall3food5service1ambience4
    The food as usual is amazing but the service was bad, the waiter never came to ask if we wanted new drinks. At the end he had added items to the bill we had not ordered and the manager had to remove the items. Had done that to the other people in the same table
  38. AH

    AnnH

    Chicago

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food2service2ambience3
    Service was not too great. The tables was not clean. When they did come wipe the tables off the guy wiped it right onto the floor. It took forever for the food to come & when it did they forgot some of our food. The value for the food was responsible and the food was just ok.
  39. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Birthday dinner was great ! Guillermo was amazing shout out to him !!! Food 10/10 !
  40. OT

    OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on September 9, 2022

    overall4food4service1ambience4
    Lately the service has been getting worse and worse. Your hostess it’s never coming to your table checking on you or bringing you the items that you asked for in a timely fashion.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Chicago, IL using the Order Online button. Benihana - Chicago, IL also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Chicago, IL is rated 3.5 stars by 1831 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 PM


Booked 52 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Chicago, IL

875 N Michigan Ave, # GP03, Chicago, IL 60611

Additional information

  • Cross street

    John Hancock Center

  • Neighborhood

    Downtown / Loop

  • Hours of operation

    Fri, Sat 3:00 pm–11:00 pm Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Happy Hour Mon–Fri 3:00 pm–6:00 pm

  • Cuisines

    Japanese, Steakhouse, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Street Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Wine

  • Phone number

    (312) 780-3110

  • Catering

    All orders include ready-to-serve packaging, utensils, plates, and napkins. Catering orders require a 24 hr notice. All items are packaged to serve 6 - 8 people. To place an order online visit: https://order.benihana.com/ For parties of 10+ people please call the restaurant directly.

  • Private party facilities

    Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package. We will also happily customize any event package to meet your individual needs. To make a reservation for larger groups, a private event or a catering event, please fill out our Group Dining Inquiry form: https://www.benihana.com/locations/chicago-il-ch/group-dining-inquiry/

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