Chez Colette - Sofitel Philadelphia

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1. OT

   OpenTable Diner

   New York Area

   2 reviews

   4.0

   2 reviews

   Dined on March 18, 2023

   overall4food3service5ambience5

   Korine was exceptional. Hostess and all servers were incredibly nice. General Manager was a bit too over bearing, she kept on hovering over employees. The staff is amazing no need to micro manage them. Other than that scones could be bigger, tiny pieces for such a huge plate. Or change the tower size for single serve afternoon tea. 70$ for 1 person afternoon tea; be prepared to be hungry when done. This is probably the smallest portion afternoon tea I have ever experienced.

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2. K

   Katie

   Philadelphia

   12 reviews

   5.0

   12 reviews

   Dined on March 5, 2023

   overall5food5service5ambience5

   Great service Great food! Love seeing Miguel! Great friendly service every time!

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3. A

   Ana20

   Philadelphia

   10 reviews

   vip
   1.0

   10 reviews

   Dined on February 24, 2023

   overall1food1service4ambience1

   They better close down

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4. SN

   SandyN

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on February 4, 2023

   overall5food5service5ambience5

   Caught up with a friend over Afternoon tea-- which was wonderful. The food was delicious and Miguel was attentive and informative. I happened to find a travelzoo voucher which provided a nice discount and included a glass of champagne! Will do this again even without a coupon. Enjoyable afternoon.

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5. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on December 27, 2022

   overall5food5service5ambience5

   We dined here for a family reunion breakfast. Everything was delightful. Highly recommend

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6. JA

   JAD3306

   Philadelphia

   31 reviews

   5.0

   31 reviews

   Dined on December 16, 2022

   overall5food5service5ambience5

   What a wonderful venue for a lovely afternoon tea. This was the perfect kick off to the Christmas season. We met for tea at two on a rainy cold Philadelphia day. We were warmed not only by the tea and our lovely waitress, Brooke, but also the delicious sandwiches scones and desserts. Looking forward to doing this again, in the future

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7. MB

   MargaretB

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on December 9, 2022

   overall5food5service5ambience4

   It was a wonderful experience. The staff was awesome.

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8. SM

   SusanM

   Philadelphia

   16 reviews

   5.0

   16 reviews

   Dined on December 9, 2022

   overall5food5service5ambience5

   Lovely elegant service and fresh made treats on the 3 tier tray. Excellent location. We all had a wonderful time.

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 24, 2022

   overall5food5service5ambience5

   Thanksgiving buffet

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10. BT

    BarbaraT

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    Our experience was great! Super service and wonderful food!

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11. KT

    KarenT

    1 review

    1.0

    1 review

    Dined on October 22, 2022

    overall1food1service4ambience3

    Upon walking into the dining area for tea, we were instructed that seating was in a certain area; then seated at a table with the tea box already set up with a dirty tea cup. The scones were cold and the portions very small. A waiter named Timothy was very kind and attentive. Not worth the value.

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12. t

    theatreeater

    Philadelphia

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    Attended their ‘High Tea’ event. Service was exceptional and whole experiencing including food and tea offerings were outstanding!

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13. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5

    Came here for an engagement brunch and was blown away at every turn. Staff was excellent, food was delicious, and we had a wonderful time!

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14. GF

    GeraldineF

    1 review

    3.0

    1 review

    Dined on October 14, 2022

    overall3food3service4ambience3

    The smallest tea sandwiches I have ever seen! $52 was way too high for this tea.

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15. OT

    OpenTable Diner

    Philadelphia

    11 reviews

    4.0

    11 reviews

    Dined on October 8, 2022

    overall4food4service5ambience5

    The server was very professional and friendly. He knew all about his tea collections and food. The high tea overall was pretty good. The food quality would be a 4 out of 5. I wouldn’t mind returning but would definitely want to try elsewhere, especially after my friends all said other places were better.

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16. n

    none

    Philadelphia

    41 reviews

    vip
    5.0

    41 reviews

    Dined on August 28, 2022

    overall5food4service5ambience5

    Our server was wonderful; very accommodating. I wanted the yogurt parfait which was not on the menu but I saw it online. The server told me, no problem and I got it. My friends ordered omelets and made some changes with sides. The server (male) certainly made the experience that much more enjoyable.

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17. j

    johnnyb59

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5

    Great breakfast buffet, everyone was so pleasant and accommodating! Definitely a great spot.

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18. GI

    GITPhilly

    Philadelphia

    9 reviews

    vip
    2.0

    9 reviews

    Dined on May 8, 2022

    overall2food2service2ambience4

    Very disappointed. Chose Chez Collette for Mother’s Day breakfast and the restaurant was only offering their buffet which was not good. The servers were also overwhelmed and fighting with each other. I don’t blame them as much as I would whoever was staffing or allowing large parties to make reservations when the restaurant was incapable of offering good service.

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19. SC

    SinuonC

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Our server was very professional and sweet. She made the experience special for us. We will definitely be back!

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20. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great food and service. Very quiet. Loved it.

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21. JP

    JanetP

    Naples

    5 reviews

    5.0

    5 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    Wonderful breakfast buffet on a Saturday morning. Great stop when you stay at the hotel before you head-out on the Philly adventures. Food was fresh with a wide variety of excellent choices. We'll be back.

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22. OT

    OpenTable Diner

    Philadelphia

    8 reviews

    2.0

    8 reviews

    Dined on March 13, 2022

    overall2food3service5ambience2

    I searched here for brunch. Received confirmation & was excited to celebrate our engagement with close friends. My guests arrived before me & were told that it was the restaurants first day open and our reservation was canceled, they’d be happy to serve us tea not brunch. WHY WOULDNT SOMEONE CALL to inform us we did not have a reservation????? They sat my guests in the bar even though the restaurant was OPEN. When I asked to speak to the manager HE SAID IT was MY FAULT BECAUSE BRUNCH IS OVER AT 12 (not what the person that seated my guests said) and our reservation was for TEA. Excuse me, but where does it say “tea” ANYWHERE!? The fact that this “manager” told me it was my fault angers me and trust me I will NOT be back. No apology no “may I buy you a glass of wine? Etc” No SERVICE from this man. BUT I give credit where credit is deserved: Ed at the bar was AMAZING and he was so pleasant & kind to my guests that he is THE ONLY REASON WE STAYED. Ed should teach the “manager” how to treat guests

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23. EF

    EugeneF

    Atlantic City

    5 reviews

    4.0

    5 reviews

    Dined on March 13, 2022

    overall4food4service3ambience5

    Very nice breakfast buffet at reasonable pricing ! Only disappointment ran out of smoked salmon ! Disappointing

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24. K

    Katie

    Philadelphia

    13 reviews

    5.0

    13 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5

    It was My husband’s birthday. The server was fantastic! We had the Buffett and he was attentive and funny! My daughter was a fan of everything! We will be back!

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25. BK

    BarbaraK

    Philadelphia

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 27, 2022

    overall5food5service5ambience4

    Generous portions, tasty and well presented. Good selection. Service was prompt. Overall terrific breakfast

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26. WL

    WestLoopItalianTreasure

    Chicago

    46 reviews

    vip
    4.0

    46 reviews

    Dined on February 20, 2022

    overall4food4service5ambience3

    Food was fine. It is a hotel lobby restaurant basically. Not that special but very functional

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27. AQ

    AQ12

    Washington DC

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 19, 2022

    overall5food5service5ambience4

    Great weekend buffet!

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28. KE

    KimE

    Philadelphia

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5

    Sunday morning brunch was delicious!!! Our waiter Chris was wonderful. Party of 9 and everyone loved their meal!!

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29. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on December 29, 2021

    overall5food5service5ambience5

    I don’t have a lot to say, except that the experience was great

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30. LE

    LindsayE

    1 review

    5.0

    1 review

    Dined on November 28, 2021

    overall5food4service5ambience5

    We enjoyed brunch at Chez Colette before a show and it was a great experience! Service was fantastic. We had a corner booth, very comfortable and private.

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31. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 5, 2021

    overall5food5service5ambience5

    Great food, great service. Food and check took a little while to get to us but we were happy with the meeting.

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32. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on October 31, 2021

    overall5food5service5ambience5

    Delicious food. Excellent ambiance and service.

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33. AZ

    AnthonyZ

    Philadelphia

    6 reviews

    vip
    3.0

    6 reviews

    Dined on October 10, 2021

    overall3food3service3ambience4

    The service was sub par. I made a reservation for 3 for brunch. When we arrived the hostess told us to go to the second floor as brunch was being served there. When we got to the second floor we saw that the brunch that she was referring to was for a wedding party. We then had to walk back down to the restaurant and explain that we have reservations for the restaurant. We were then seated but no one came to attend to us. Finally, I had to call a member of the wait staff. The food was ok, we all had simple toasted ham and cheese sandwiches with French fries. The bill was $97. So if you want poor service and an extremely high price this is your place.

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34. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    2.0

    3 reviews

    Dined on September 23, 2021

    overall2food2service5ambience2

    It’s just a hotel restaurant.

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35. B

    Brunchlover

    Philadelphia

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 19, 2021

    overall5food5service5ambience5

    Great breakfast, amazing service!

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36. LG

    LG10

    New York Area

    13 reviews

    4.0

    13 reviews

    Dined on September 19, 2021

    overall4food4service5ambience5

    Great place for brunch. Very accommodating. I was disappointed that Eggs Benedict was not on the menu. The omelette were tasty and the potatoes were amazing. Would return.

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37. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on June 27, 2021

    overall4food5service4ambience3

    Limited breakfast menu. Mostly just a buffet

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38. L

    Lanl

    Philadelphia

    9 reviews

    vip
    3.0

    9 reviews

    Dined on March 7, 2020

    overall3food4service2ambience3

    Among all Rittenhouse afternoon tea places, this is the worst. We have been waited for over 40 mins for our appetizer to be serviced. Guests who came way after us has been serviced earlier.

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39. OT

    OpenTable Diner

    Philadelphia

    20 reviews

    3.0

    20 reviews

    Dined on March 2, 2020

    overall3food3service3ambience3

    First of all. It's held in the liberté lounge not Chez Collette. Service was good until more than 5 people showed up. Bar was hopping but tables not so much. Food was ok. Hit and miss.

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40. N

    Nancy

    Philadelphia

    10 reviews

    5.0

    10 reviews

    Dined on March 2, 2020

    overall5food4service5ambience5

    Afternoon tea - traditional tea and excellent service!

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