How is Crossroads American Kitchen and Bar restaurant rated?

Name: Crossroads American Kitchen and Bar
Address: 1535 Broadway, New York, NY, United States, 10036
Telephone: (212) 704-8900
Price range: $30 and under
Rating: 4

Crossroads American Kitchen and Bar

4.0

513 Reviews

$30 and under

American

Top Tags:

Located in the heart of Time Square Crossroads An American Kitchen & Bar is always bustling from breakfast to late night. Our Chef's embrace their craft with unique, sensible and approachable modern american classics. The best seasonal ingredients are sourced from local purveyors to celebrate the bounty of New York and North East. Breakfast features a flowing breakfast buffet with live action stations. Lunch features a unique burger bar and in and out sandwich selections. Dinner is more grill focus with great steaks, seafood and modern classics. Whether dining alone or with a group there a great options for a memorable dining experience.

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Additional information

Dining style
Casual Dining
Cuisines
American
Hours of operation
Lunch: Daily: 11:30am -4:30pm; Dinner: Daily: 4:30pm - 10:00pm; Breakfast: Monday - Friday: 6:00am - 11:30am, Saturday - Sunday: 6:00am - 12:00pm
Phone number
(212) 704-8900
Website
http://www.crossroadsamericankitchen.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Casual Dress
Executive chef
Rienhold Heller
Private party facilities
Large semi private groups are welcome.
Private party contact
Special Events Office : (212) 704-8890

Location
1535 Broadway, New York, NY 10036
Neighborhood
Hell's Kitchen
Cross street
45th Street and Broadway
Parking details
Parking on a first come first serve basis.
Public transit
N,R to 49th Street, 1,2,3,9 to Times Square and A,C,E to 42nd Street. Buses: M7, M42, M10
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Breakfast Buffet$36.00
omelets cooked to order, breakfast meats, breads, fresh fruits, yogurts, smoked salmon, cold cuts, cured meats, waffles, french toast, gluten-free options available
Healthy Start Cold Buffet$24.00
fresh fruit, oatmeal, cereals, granola, cheese, breakfast breads, muffins, pastries
Kids Buffet$18.00
complete breakfast buffet offerings

Modern Classics

Broken Yolk Sandwich$19.50
two fried eggs, cheddar cheese, thick-cut bacon, tomato, sour dough
Gluten Free Pancakes$19.00
four pancakes, mixed berries or fresh-sliced bananas, maple syrup
Buttermilk Pancakes$19.00
four pancakes, mixed berries or fresh-sliced bananas, maple syrup
Brioche French Toast$19.00
whipped butter, caramelized bananas, toasted walnuts, maple syrup
Crunchy French Toast$19.00
corn flakes crusted, strawberries, bananas, light syrup
Belgian Waffle$19.00
whipped butter, maple syrup, mixed berries
Country Fare$24.00
two eggs any style, pancakes, bacon, ham, sausage or canadian bacon, toast

3-Egg Omelet

Classic Ham And Aged Cheddar$22.00
hash browns, toast
Egg White$22.00
spinach, tomato, goat cheese, hash browns, toast
Egg Beater$22.00
tomato, shallots, spinach, crimini mushroom, asparagus, kale
Spinach Omelet$24.00
peppers, onions, avocado, jack cheese, corn bean salsa

Classic Breakfast

All American$29.50
two eggs any style, hash browns, bacon, sausage or canadian bacon, toast; includes juice, coffee or tea
Good Start$18.00
oatmeal, cold cereal or housemade granola, fresh berries or bananas, skim milk, toast, bagel or muffin; includes juice, coffee or tea
Smoked Salmon$20.00
bagel, cream cheese, capers, red onion, tomato, lettuce, lemon
Yogurt and Housemade Granola Parfait$14.00
yogurt, housemade granola, honey and fresh berries
Eggs Benedict$23.00
two poached eggs, canadian bacon, english muffin, hollandaise sauce, hash browns
Farmers Fast Fare Scramble$22.00
three eggs, ham, potato, jack cheese, toast

Beverages

Juice$6.00
orange, grapefruit, cranberry, apple, pineapple, tomato
Cappuccino, Café Latte or Espresso$6.00
Hot Beverages
coffee, decaf, tea, hot chocolate
- By the Pot$12.00
- Mug$6.00
Milk$6.00
skim, 2%, chocolate, soy, lactose-free, rice

Sides

Breakfast Meats$6.00
bacon, pork sausage or turkey sausage
Seasonal Fruit Plate$14.00
Sliced Whole Grapefruit$6.00
Oatmeal$12.00
brown sugar, raisins, milk
Toasted Bagel$6.00

What 513 people are saying

Overall ratings and reviews

4.0

4 based on all time ratings

4Food
3.9Service
3.7Ambience
3.6Value

Noise • Moderate

513 Reviews

LL
LoriL
New York Area
57 reviews
vip
4.0
57 reviews
Dined on March 11, 2020
overall4food4service5ambience4
Surprisingly good for a hotel restaurant. Recommend pre or post broadway show.
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j
jpjpr426
New York Area
15 reviews
4.0
15 reviews
Dined on March 8, 2020
overall4food4service4ambience4
Great Saturday night prime rib special Delicious iceberg wedge
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L
Love2dineout
Orlando
23 reviews
vip
5.0
23 reviews
Dined on March 6, 2020
overall5food5service5ambience5
Our Server was excellent
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o
oceanbreeze
New York Area
21 reviews
vip
4.0
21 reviews
Dined on February 29, 2020
overall4food4service4ambience4
I decided to go with the Matinee buffet that is only served on Saturday. There was a nice variety of food that included salads, soup, beef, chicken and salmon which was a little dry. The desserts were yummy and quite a variety. Overall the ambiance and service was very good.
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SR
ShariR
Denver
6 reviews
2.0
6 reviews
Dined on February 23, 2020
overall2food2service3ambience4
We went for a pre theater brunch. Food was mediocre at best. Nothing seemed hot or fresh. Even the made to order omelet was bland. Definitely not worth the $38 pp price.
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A
Alanchon
Mexico City
2 reviews
5.0
2 reviews
Dined on February 17, 2020
overall5food5service4ambience4
Todo excelente, la comida es deliciosa y el lugar es muy acogedor
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JC
JennyC
1 review
5.0
1 review
Dined on February 15, 2020
overall5food5service5ambience5
It was great as far as food but more than anything the excellent service that we received by our waiter Akthar K. He was very kind with us , he is the best I can say it . Thank you
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on February 8, 2020
overall5food5service5ambience5
Polite staff
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r
rb68
New York Area
3 reviews
3.0
3 reviews
Dined on January 18, 2020
overall3food5service3ambience4
food and waitress was good. BUT hostess was awful. she was rude. she took people out of line to seat them. and said well they have a reservation. guess what, i did too! this isn’t the first time i have had a similar experience with her. but because of the hotel resort fee, you are basically forced to dine there or lose $30 a night.
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S
Secondvisit
New York Area
119 reviews
vip
5.0
119 reviews
Dined on January 11, 2020
overall5food5service5ambience4
The food was delicious, the waitress was helpful and attentive, prices were very reasonable, tables were nicely spaced and it was easy to chat. There were three of us. We began with a shared wedge salad, which was served along with fresh rolls and butter. I ordered the roast chicken for my entree. It was a large portion, juicy and extremely well prepared. It was just like homemade, with nice fresh carrots and broccolini. Chimichurri sauce on the side was a nice touch. Leftovers went home with me. My companions had the prime rib special and a requested end cut was available. Unfortunately, we were too full for coffee and dessert. We’ll have to return another time.
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SC
SallyC
1 review
5.0
1 review
Dined on January 5, 2020
overall5food5service5ambience5
The service was excellent. We had to get to a show and our food was out quickly. I would recommend and come back again.
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OT
OpenTable Diner
New York Area
1 review
1.0
1 review
Dined on January 1, 2020
overall1food2service3ambience1
Dégueulasse cher publicité mensongère on te fait croire que tu auras une vue sur Times Square le 31 décembre avec une vue sur la boule sauf que ce jour là ils te parquent dans une salle il bouchent la vue ils te séparent en 2 parties et réservent le côté avec la vue pour une soirée privée.on ne nous avait pas dit tout ça lors de la réservation. Je ne recommande pas du tout C’est une arnaque
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ND
NicoleD
Los Angeles
9 reviews
vip
3.0
9 reviews
Dined on December 27, 2019
overall3food3service4ambience3
Buffet not good for the money. $37 pp. My husband and son both got the buffet. There were no pancakes. I had read earlier while researching that the buffet had pancakes. I asked the waiter. He said they were but, order separately.... If it was up to my husband and son they would've just assumed no pancakes and not asked even though they really wanted them. I think it's a bit deceiving for a $37 buffet to have no signage... Eggs were not great nor the waffles. On the other hand my daughter and I ordered off the menu avacado toast w eggs and I got the omelette. Both were excellent and a bit less pricey.
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HS
HanidaS
New York Area
4 reviews
5.0
4 reviews
Dined on December 25, 2019
overall5food2service5ambience5
The food was good but it was very cold it was buffet they could’ve kept the food warm
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W
Will
Houston
33 reviews
vip
3.0
33 reviews
Dined on December 25, 2019
overall3food3service3ambience4
The setting is nice, but there is nothing special about the food which is priced extremely high. Equal eating just outside the doors at more reasonable prices.
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OT
OpenTable Diner
Orlando
4 reviews
5.0
4 reviews
Dined on December 24, 2019
overall5food5service3ambience5
Really good experience
Is this helpful?
OT
OpenTable Diner
New York Area
2 reviews
5.0
2 reviews
Dined on December 17, 2019
overall5food4service4ambience3
Good. Had a broadway show to attend so they tried to get us our food quickly.
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BF
BeFabNowithLisa
New York Area
17 reviews
vip
4.0
17 reviews
Dined on December 17, 2019
overall4food4service2ambience3
We stayed at the Marriott Marquis and stopped in for lunch as it was convenient after just checking in. Salad and sandwiches were good. Only issue was with the service. Our server was nice but forgetful and didn't seem engaged. He didn't know about drinks being offered, forgot when we asked for water and just overall inattentive.
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D
Darbynme
Philadelphia
51 reviews
5.0
51 reviews
Dined on December 14, 2019
overall5food5service5ambience5
We reserved for 2 people but called the restaurant to add a 3rd person a couple of hours before our seating. We were courteously accommodated without issues, and we had a lovely evening together.
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m
mcb84
Washington DC
4 reviews
1.0
4 reviews
Dined on December 14, 2019
overall1food1service1ambience3
We had a reservation and there was a 40 minute wait to be seated even with reservations. Went into lounge instead. Lounge staff did not have enough help to manage the volume. Still waited a long time to be served. Food was cold and overpriced. We had 15 minutes to eat and pay the check before our matinee. We will not return.
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CF
CarolF
New York Area
7 reviews
4.0
7 reviews
Dined on December 14, 2019
overall4food4service4ambience4
Very enjoyable lunch - the service was great and the food was very good.
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CH
ChristineH
New York Area
1 review
5.0
1 review
Dined on December 9, 2019
overall5food5service5ambience4
Our waitress was very accommodating. We asked to have our table moved because we felt we were right where every one walked through and she quickly got a table cleared for us.
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JS
JoleneS
Baltimore
1 review
5.0
1 review
Dined on December 9, 2019
overall5food5service4ambience4
Excellent buffet for breakfast. Food was awesome!
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CB
CindyB
New York Area
24 reviews
vip
5.0
24 reviews
Dined on December 8, 2019
overall5food5service5ambience5
Food was great, large portions. Sever was very friendly.
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DM
DanceMom
New York Area
4 reviews
3.0
4 reviews
Dined on December 7, 2019
overall3food4service1ambience3
The food was delicious, as always. The restaurant was very crowded because of the holidays. However, the service was not good. I have dined at Crossroads many times, and always had excellent service. This time was different. We informed our server upon arrival that we had a Broadway show to attend afterwards. Another server brought our food. Our actual server rarely visited the table, never bringing refills. We were there to celebrate two birthdays, but because she never returned to the table to take our dessert order, we were unable to have dessert before we had to rush out to our show. After two requests, she did finally bring us a coffee and slice of cheesecake to go. When she brought the our check, it was the wrong one. She was nice, but did not provide service at all.
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OT
OpenTable Diner
New York Area
12 reviews
4.0
12 reviews
Dined on December 7, 2019
overall4food4service3ambience3
Group of 6 women ranging in age from 16-77. Originally seated at high table but requested regular seating & were immediately accommodated. Several of us had the Blue Plate Special - Prime Rib which was delicious and a great value. The rest had various steak dishes and were very happy too. Our waitress was a bit slow, took a long time to bring drinks and forgot the sodas. We wished she came by more often but it was a very busy Christmas season Saturday and she seemed to be working a very spread out area. When we ordered coffee & dessert, we asked for the check because we were going to a show. She brought check & coffee (no milk) and we had to ask for the desserts (which were on the bill) again. We were glad we had built extra time into our schefule because we barely got to the theater on time. They should have hired more waitstaff & more runners/busboys. Location couldn’t be better - middle of all the action but since it’s a hotel restaurant, the bathrooms are down the hall & are for ALL guests — hotel & restaurant. All in all we would recommend going there.
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M
Mrs254
Greater Boston
16 reviews
4.0
16 reviews
Dined on December 7, 2019
overall4food4service4ambience4
We had spent the afternoon in the city and got to our reservation and we were sat immediately. There was 4 in our party. The staff was great! The food was delicious! Would definitely go again!
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GC
GertrudeC
1 review
3.0
1 review
Dined on December 7, 2019
overall3food4service1ambience3
Finding the restaurant was a challenge since we expected a restaurant, not a courtyard. There were over 40 people in line and we were not sure what to do, having reservations. Was this the line for reservations or just regular customers? As we sat, the waiter poured us 2 orange juices, which neither of us would have ordered for $6 a glass!! We learned a lesson there - never assume anything is complementary. My friend ordered a turkey sandwich, but ended up with ham which she refused to wait another half hour to receive. Then it was another 20 minutes for the waiter to bring us the bill as people around us were eating, getting their bills and leaving. The food was good, but that's about all I can say. Honestly, the busiest weekend of the year and so many empty tables. What was the holdup?? Why was it so slow?
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A
Ann12
New York Area
3 reviews
5.0
3 reviews
Dined on November 30, 2019
overall5food5service5ambience5
Great food, excellent service and nice atmosphere. I only wish that it indicated that it was on the 8th floor of the Mariott Marquis and not a street-level establishment. We walked around for a while before we went inside the mariott
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L
Lortop
New York Area
5 reviews
5.0
5 reviews
Dined on November 27, 2019
overall5food5service5ambience4
We travelled to New York for thanksgiving. Our granddaughter has celiacs so we were very cautious when dining out. The chef came out personally and spoke to us about her needs. He cooked it especially for her taking all precautions. It was beyond what we expected and the food was delicious, I couldn’t believe she ate everything on her plate. Great place to dine
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L
Lauramc21
New York Area
57 reviews
vip
5.0
57 reviews
Dined on November 23, 2019
overall5food5service5ambience5
Came on Saturday night and had the prime rib special. Hands down the best prime rib I’ve ever had! This is the 2nd time I’ve ordered this dish and it’s perfect everytime. Food is delicious , service amazing .Even the jazz ensemble playing in the lounge was phenomenal! Love this restaurant!
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CS
CherylS
New York Area
3 reviews
4.0
3 reviews
Dined on November 23, 2019
overall4food4service4ambience4
We had enjoyable lunch BUT experience would have been so less stressful if Open Table would have informed us that restaurant was INSIDE Marriott hotel. We were looking for a street side restaurant and nearly missed our reservation time. In all the email communications from Open Table, daily from time of initial contact, this crucial bit of information was omitted.
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AL
ALSANDRA
Pittsburgh
294 reviews
vip
4.0
294 reviews
Dined on November 15, 2019
overall4food4service3ambience4
Very good pre theatre dinner!!!!!!
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BR
ebaBtnemeriteR
New York Area
1 review
5.0
1 review
Dined on November 13, 2019
overall5food5service5ambience5
I was dining alone and the hostess went the extra mile to find me a nice spot away from reception desk- My salad was delicious as were the served rolls. The waiter was pleasant.
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B
Broadwaylover
New York Area
18 reviews
vip
2.0
18 reviews
Dined on November 9, 2019
overall2food4service1ambience2
I don’t like to write bad reviews, but I’m hoping the management will listen to all of the negative reviews for this restaurant. Service was awful. Even staff who knew there was a problem never stepped in to monitor our needs. However, the food was very good. Hopefully the staff and management will take these concerns seriously and fix the issues with the extremely poor service. Located in the Marriott Marquis, we expect service to be flawless.
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GP
GemmaP
New York Area
6 reviews
3.0
6 reviews
Dined on November 6, 2019
overall3food3service2ambience2
The food was good, but the service was very slow. The receptionist was rude saying our reservation was for 5 pm, even though I had the printout showing 445 pm.
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LO
LeonaO
Philadelphia
5 reviews
4.0
5 reviews
Dined on November 6, 2019
overall4food4service4ambience3
We had the Buffet. The food was very good and the price was very reasonable
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T
Trini
Unspecified
1 review
3.0
1 review
Dined on November 2, 2019
overall3food4service2ambience4
Good food, convenient location, disinterested staff.
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MN
MicheleN
Baltimore
11 reviews
4.0
11 reviews
Dined on November 2, 2019
overall4food5service4ambience5
The food was outstanding, the hostess seemed a little confused and the service was very slow.
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d
diner
New York Area
22 reviews
vip
3.0
22 reviews
Dined on October 30, 2019
overall3food3service3ambience3
It would have been very helpful to point out that this restaurant is in the Marriott Marquis. We as New Yorkers knew to look inside. Anyone else would never know.
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FAQs

Crossroads American Kitchen and Bar is rated 4 stars by 513 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.

Is this your restaurant?

Claim this listing

Google Map for Crossroads American Kitchen and Bar

1535 Broadway, New York, NY 10036

Additional information

Cross street
45th Street and Broadway
Neighborhood
Hell's Kitchen
Hours of operation
Lunch: Daily: 11:30am -4:30pm; Dinner: Daily: 4:30pm - 10:00pm; Breakfast: Monday - Friday: 6:00am - 11:30am, Saturday - Sunday: 6:00am - 12:00pm
Cuisines
American
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Parking on a first come first serve basis.
Public transit
N,R to 49th Street, 1,2,3,9 to Times Square and A,C,E to 42nd Street. Buses: M7, M42, M10
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Executive chef
Rienhold Heller
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.crossroadsamericankitchen.com/
Phone number
(212) 704-8900
Private party facilities
Large semi private groups are welcome.
Private party contact
Special Events Office : (212) 704-8890

Crossroads American Kitchen and Bar

Not available on OpenTable

Additional information

Buffets

Breakfast Buffet$36.00

Healthy Start Cold Buffet$24.00

Kids Buffet$18.00

Modern Classics

Broken Yolk Sandwich$19.50

Gluten Free Pancakes$19.00

Buttermilk Pancakes$19.00

Brioche French Toast$19.00

Crunchy French Toast$19.00

Belgian Waffle$19.00

Country Fare$24.00

3-Egg Omelet

Classic Ham And Aged Cheddar$22.00

Egg White$22.00

Egg Beater$22.00

Spinach Omelet$24.00

Classic Breakfast

All American$29.50

Good Start$18.00

Smoked Salmon$20.00

Yogurt and Housemade Granola Parfait$14.00

Eggs Benedict$23.00

Farmers Fast Fare Scramble$22.00

Beverages

Juice$6.00

Cappuccino, Café Latte or Espresso$6.00

Hot Beverages

Milk$6.00

Sides

Breakfast Meats$6.00

Seasonal Fruit Plate$14.00

Sliced Whole Grapefruit$6.00

Oatmeal$12.00

Toasted Bagel$6.00

Overall ratings and reviews

FAQs

How is Crossroads American Kitchen and Bar restaurant rated?

Not available on OpenTable

Additional information