Hugo's Frog Bar & Chop House - Des Plaines
It was great experience. I had the halibut and my date had the pork chop, both were very good and done the way we wanted. The ambience was nice and the server was attentive but not overly.
I’d recommend this spot.
Love this place, stake was unbelievably awesome, Waygu Tomahawk cooked to perfection, you will love it too
The food was outstanding, as well as the service. Would recommend this spot for all occasions.
Overall, dining at Hugo’s was a good experience.
My sea bass was perfect as was the creamed spinach. My wife ordered whitefish, which came out completely burnt and dry. It was immediately replaced; however, it left me eating alone while she waited for the remake. The only other negative, although to be expected, was the noise level throughout the evening. Overall, Hugo’s was a good experience.
Mark our waiter truly went above and beyond. We went to celebrate my husband's birthday. Not only was he attentive to my husband but also made extra sure to tend to my allergy needs. It was by far the best experience Ive had in Chicago thus far and I have been here 40 years!
I highly reccomend the shrimp cocktail, frogs legs, salmon, and the creme brulee. All were AMAZING! AND the meaning of life cake was beyond my expectations for a bday treat! Be prepared that cake is HUGE
The food was delicious! The wait staff very attentive. The atmosphere was quiet, cozy, and polished.
Overall very good, great food and service, but pricey
As always the food and service was perfect. It is my favorite restaurant.
Food was exceptional and the waitstaff was very friendly and personable
This was my first visit to Hugo's and I booked the business dinner based on the restaurant ratings on line. I was a little concerned that it was in the casino but we walked in the front door and Hugo's was just to the right. The atmosphere was active and the service was excellent. Our group did not order appetizers but went straight to the main course, STEAKS!. They were fantastic! All of us had the bone in ribeye and they were hot and cooked perfectly. One of the best steaks I have had in a while. I would highly recommend this Hugo's location if you are in the Chicago O'Hare airport area.
We were there for our anniversary, which was acknowledged by everyone. (Including a complimentary crème brulee, which was yummy.
The breads were only so-so, which we did mention to Jason, the manager. My husband is a "breadaholic", so he definitely noticed that none of the selections was anything special.
We love Hugo's but this time my wife ordered the Whitefish and it was tasteless. The busser was clearing tables like the place was on fire and was very noisy and hit our chair nearly every time they went by. That said, all the other food was great. We did comment, though, that we would go downtown next time because the ambiance of the casino is depressing to us. It would be best if they had an outside entrance directly into the restaurant.
Ordered Chilean sea bass. It was about 2 inch long undercooked for $49. I sent it back and got the same oafish that I took apart back. I would not go back
this was my first time at Hugo's in Des Plaines and the food was nothing less than what I have come to expect from Hugo's...it is always good! Mark our waiter was always there when you might need someone but not too close. He gave us just the right amount of space. I'm looking forward to going back soon.
The worse steak of all time tough no taste cold service poor too much time for main dish to arrive too much noise cramped space
Impeccable service, as well as the food. OUTSTANDING!
Great restaurant. Great food. A little loud but you are in a casino.
Great food, Amazing place! Will definitely go back!
The food and service was wonderful. We decided to do something different than our normal Saturday evening dinner spot and it was well worth it.
Food was outstanding. Only complaint was that our server didn’t tell us any of the specials or options. We heard another server telling his table...
Simply the best. Whatever the special occasion we go here. Thank you Hugo’s for making these events special for us.
Amazing ambience. Really great food. But the service was awful!
Our server John wasn’t polite , doesn’t take care of us at all! Waiting 30 min to order .
The food at Hugo’s is truly outstanding. The steaks are great and cooked to perfection. The service is great and the atmosphere is cozy and inviting.
I would highly recommend dining at this establishment.
Outstanding food and service as always. I have been visiting this location for at least 5 years and haven't ever been disappointed. Noise level is a bit high as it is attached to the casino floor.
My steak was so so and way too loud!! But service was excellent!
I highly recommend Scott the waiter if you ever go to Hugos in Des Plaines.
Far too noisey!!! I was at a table for but could not hear conversation or be heard. Food was terrific.
We love this place. The food will never disappoint. Their steaks and seafood are to die for. We are never disappointed. The staff and service is Great.
As always Hugo’s Des Plaines simply never disappoints. From the cocktails, to the Caesar Salad to the fantastic lamb chops tot he ridiculous banana cake that was 11” tall and enough for 8 people, everything was perfect.
Great food and excellent service will be back again
Excellent. And you don’t have to drive downtown. You can not go wrong with this voice!
The quality of food is exceptional. I would love to recommend Hugo’s for Small group dinner because the food and drinks are outstanding. The only thing bad about Hugos is extremely hard to hear any conversations if you are with a large group of people. If you are going there with a small group 6 or smaller you will be fine.
Always fantastic food! Had the New England Clam Chowder for the first time and it is by far the Best New England Clam Chowder I have ever had. Portions are very generous and usually results in enjoying the meal again at home. We always save room for the deserts particularly the Turtle Pie - it is huge and easily shared by 4-8 people. Attentive and friendly service is a hallmark. The manager makes regular rounds to assure you are enjoying the experience and listening to your your comments. This is my Goto place for business and group lunches for the area.
Hugo's is owned by Gibson's chain; it has all the character, quality, and service of they are known for. Wait staff was awesome, steaks even better!
I was in town for a conference. I have dined here previously. Fantastic food, Excellent Service, Highly recommend this restaurant tucked inside the Casino.
The steak was delicious and tender. If you're looking for a good steak you should try.
Great simple lunch. Server directed us not to get a salad each as they are, correctly, huge. I would have liked it a little less cold in the restaurant though.
Very good food and excellent service. However, meals were pricey.
What’s the hurry. Rushed dining.