Roxy - Reno Eldorado Resort Casino

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1. K

   Knpg

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   One of the best meals I've had in such a long time. Everything was delicious and our servers were so polite. We started off at the bar before our dinner reservation and the live music at the bar was wonderful. The martinis we got at the bar were so good and we were excited to learn the martini happy hour continued inside the restaurant during most of our meal as well!

   Report
2. AE

   AnnaE

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   We had a great evening with our Friends, it was their 1st time there. We will be going again.

   Report
3. J

   Judy

   New Orleans

   5 reviews

   vip
   5.0

   5 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   First time at Roxy. Food delicious

   Report
4. WW

   WayneW

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Went for our 40th anniversary. Outstanding food and service.

   Report
5. T

   Timothy

   San Francisco

   28 reviews

   4.0

   28 reviews

   Dined on June 19, 2022

   overall4food5service5ambience3

   Very, very loud. The near-by band made it difficult if not almost impossible to hold a decent conversation. The idea of having a band that close to the steakhouse is idiotic. Food was great, best steak I have had in a long time. Service was great even though he had to keep repeating almost everything he said.

   Report
6. KD

   KarenD

   Las Vegas

   9 reviews

   vip
   5.0

   9 reviews

   Dined on June 17, 2022

   overall5food5service5ambience5

   Everything was great. The service and the food.

   Report
7. BH

   BrendaH

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   Love our waiter! CLARK we'll be back! I love ❤️ the ROXY!!

   Report
8. B

   Bert

   Tahoe

   2 reviews

   5.0

   2 reviews

   Dined on June 16, 2022

   overall5food5service5ambience5

   The service and food were amazing, as always. It was our anniversary and our server brought us a treat without us asking! We had a 2nd pot of coffee as well, and we were able to sit and enjoy the evening without feeling rushed at all.

   Report
9. OT

   OpenTable Diner

   Las Vegas

   22 reviews

   vip
   5.0

   22 reviews

   Dined on June 16, 2022

   overall5food5service5ambience5

   As usual, the customer service was outstanding and the meal absolutely wonderful. It is always a treat to have dinner here and I would recommend it as a ‘must do’ if you are at the El Dorado.

   Report
10. DS

    DonnaS

    Tahoe

    10 reviews

    5.0

    10 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5

    Roxy is the BEST— our favorite restaurant in Reno! We celebrated our long time friend’s birthday here last night, and everything was amazing! We enjoyed the Prime rib, filet, cedar plank salmon, roasted chicken, ceviche, shrimp, calamari, and chocolate soufflé, chai soufflé, apple tart, and birthday sundae. Delicious food and outstanding service as always. Thank you for a wonderful evening with friends!

    Report
11. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    4.0

    4 reviews

    Dined on June 15, 2022

    overall4food4service4ambience4

    Early bird special is a great value for fine dining. The 7 ounce filet came with mashed potatoes and asparagus French onion soup or choice of salads AND dessert as well for under 40 $

    Report
12. SM

    ScottM

    San Joaquin

    1 review

    4.0

    1 review

    Dined on June 13, 2022

    overall4food5service4ambience4

    Would of been nice to know about the early bird special. Only found out about it as we were leaving. What a shame.

    Report
13. MA

    MrAndrewGriggs

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food2service1ambience4

    The standards for food and service have gone down at this establishment. The last two outings here have been disappointing to say the least. There seemed to be a lack of training and accountability with the service staff, and most of our food was bland and under seasoned. The manager or sommelier was helpful. Our waitress explained she was new to fine dining and service was a struggle for her, but she was trying, it just seemed that she lacked support. The ambiance and live music attracted us to this restaurant, but the food and service will keep us away.

    Roxy - Reno Eldorado Resort CasinoResponded on June 13, 2022

    Thank you for taking the time to share your feedback. We're saddened to learn of your disappointment and hope to look forward to an opportunity to provide you with the extraordinary experience you so deserve.

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great food, great drinks, will definitely return.

    Report
15. ST

    SmileyT

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Service was great! Food was delicious and the martini menu is amazing!

    Report
16. JD

    JoeD

    Tahoe

    9 reviews

    5.0

    9 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great food and great service as always

    Report
17. DG

    DavidG

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    We always enjoy dinner at Roxy. Outstanding food and service. I would highly recommend it!

    Report
18. BE

    BEAinAZ

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    We celebrated our 58th wedding anniversary with a wonderful dining experience at Roxy's. This is the 3rd year we have done this and every time the food, service, and ambience has been superb.

    Report
19. KG

    KathleenG

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience4

    Food service price was excellent noise level was kinda loud due to the bar next door

    Report
20. G

    Ginny

    Central Coast

    20 reviews

    3.0

    20 reviews

    Dined on June 8, 2022

    overall3food4service1ambience5

    The service was not good. Ordered a Caesar salad never got it , the waiter brought our entrees before we got our salad and brought my wine at the end of my meal. He never checked on us just disappeared after he delivered our appetizer. Until he brought our entrees I left restaurant with my wine in hand being we were in a casino it didn’t matter if I was walking around with a glass of wine, but would have enjoyed it more with my meal.

    Roxy - Reno Eldorado Resort CasinoResponded on June 10, 2022

    Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the manager on duty for assistance while you were our guest. we will always make every effort to remedy any such issues to your utmost satisfaction. We hope you accept our apologies and look forward to an opportunity to better serve you in the near future.

    Report
21. H

    Heartlight

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 8, 2022

    overall5food5service5ambience5

    Had a wonderful dinner celebrating our anniversary. We were pleasantly surprised when the waiter brought us champagne!

    Report
22. BK

    BarbaraK

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5

    Best steak house in Reno, always on our list when we are there.

    Report
23. DB

    DeniseB

    Tahoe

    1 review

    1.0

    1 review

    Dined on June 5, 2022

    overall1food1service1ambience4

    On our reservations we mentioned that we were celebrating a birthday. No mention of that. Also our reservation was T 7pm and was seated 15 minutes later. Our wait person complained that they were tired over and over. The lamb ribs were not cooked all the way. And when we ordered coffee no spoons were given. This was our first time there and won’t be back

    Roxy - Reno Eldorado Resort CasinoResponded on June 13, 2022

    Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the manager on duty for assistance while you were our guest. Your dining pleasure is our top priority and we will always make every effort to remedy any issues to your utmost satisfaction. We hope you accept our sincere apologies.

    Report
24. OT

    OpenTable Diner

    Tahoe

    6 reviews

    5.0

    6 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    We celebrated our 51st Anniversary on Saturday evening. We requested our favorite server Albert, and as always he was fantastic! Our food was delicious, and we were able to celebrate in style! Albert absolutely raises our dining experience to a greater level every time we are served by him! He makes us feel like we are visiting with a good friend every time!

    Report
25. SV

    StreetVibes

    New Orleans

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food3service4ambience3

    Service was great! My steak was good but not great… Get a martini! 🍸

    Roxy - Reno Eldorado Resort CasinoResponded on June 9, 2022

    Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn your 5-star rating.

    Report
26. OT

    OpenTable Diner

    Tahoe

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5

    Jeff I’d awesome

    Report
27. AB

    AngB

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    Try the special smoked old fashion made table side.

    Report
28. OT

    OpenTable Diner

    Tahoe

    9 reviews

    5.0

    9 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5

    Jeff and his crew were just outstanding. I would give 6 stars if I could. Food was deliceous and steaks cooked to perfection.

    Report
29. NG

    NancyG

    1 review

    5.0

    1 review

    Dined on June 1, 2022

    overall5food5service5ambience5

    The early bird special is outstanding value. You can’t beat it.

    Report
30. P

    Pushy

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food5service4ambience5

    When you order a steak for the special make sure they tell you how many ounces. Plus we were rushed while we ate our appetizer, salad, and main course.

    Report
31. NB

    NaomiB

    Mississippi

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    Great food and great service by our waiter, Nick

    Report
32. LG

    LeslieG

    Tahoe

    21 reviews

    vip
    5.0

    21 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    Good value on menu. Early bird menu is a great bargain. Every selection that we have made has been outstanding.

    Report
33. C

    Coolgirl

    Charleston

    19 reviews

    vip
    5.0

    19 reviews

    Dined on May 27, 2022

    overall5food5service5ambience4

    Such a great place for dinner! Love everything here. The food, the service, the ambience. We drive two hours to eat here and always come for our birthdays and anniversary.

    Report
34. e

    elke

    San Francisco

    17 reviews

    3.0

    17 reviews

    Dined on May 22, 2022

    overall3food3service3ambience3

    I usually love Roxys but this was not a great visit. First off the Prix Fixe special is only Monday through Thurs so everything was ala carte and expensive. My halibut didn't have a lot of seasoning and was dry. The server's helper kept trying to take our plates and glasses when we were still eating and drinking. Although we put "Birthday" in our reservation comments, we had to ask after our meal and after the others had ordered their desserts if the birthday girls would get a free sundae or anything--the server wasn't even aware of our birthday celebration. We asked for a second helping of fresh bread to go without meal. Shortly afterwards, the server's helper came to pack up leftovers for one person at our table who was not feeling good--two others were still eating. He asked how many pieces of bread to put in the bag--we said two. He left with the whole basket and never returned with the bread we were going to eat with our meals since we were still eating. The noise level was a bit loud due to the singer in the lounge next door. Overall, this was probably the worst experience I've had to Roxys. Expensive fish that wasn't good and our bread was taken away from us during the middle of dinner. Tell the server's helper to back off also please. Regarding the fish, usually I order the salmon or chicken but the halibut was a disappointment. We will not be back again on a weekend...way too expensive.

    Roxy - Reno Eldorado Resort CasinoResponded on May 25, 2022

    Thank you for providing your feedback and letting us know about your experience, Elke. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Roxy

    Report
35. HI

    HIRAN

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Had a good time with friends. great service . Will return for date night.

    Report
36. LG

    LeslieG

    Tahoe

    22 reviews

    vip
    5.0

    22 reviews

    Dined on May 20, 2022

    overall5food5service5ambience4

    Service was great. Spencer is a big plus at Roxys. The meal was prepared exactly as we wanted. We had Salmon and fillet, and both were great.

    Report
37. N

    Nana

    Tahoe

    2 reviews

    2.0

    2 reviews

    Dined on May 20, 2022

    overall2food2service2ambience3

    I ordered the rib eye which had very little taste. My daughter had the salmon and that was quite tasty. Service was minimal but ok.

    Roxy - Reno Eldorado Resort CasinoResponded on May 25, 2022

    Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn your 5-star rating.

    Report
38. JS

    JodiS

    1 review

    3.0

    1 review

    Dined on May 15, 2022

    overall3food5service2ambience4

    Service was just not at the level I expected. It felt as if we were being rushed. There was not enough silverware for proper service, appetizer plates were never brought so we had to use our bread plates for that too, dessert wasn't even an option, and oddest of all, although we told them it was my birthday upon seating, they wished my same sex BFF and I a Happy Anniversary. I might go back to try the chocolate souffle I wanted, the food was really good, but it was far from great service.

    Roxy - Reno Eldorado Resort CasinoResponded on May 17, 2022

    Thanks for your recent visit, Roxy. We're happy to hear you enjoyed the food and we're sorry about the service. We hope we have the chance to welcome you back for an all-around great experience.

    Report
39. D

    Dksk

    1 review

    3.0

    1 review

    Dined on May 15, 2022

    overall3food2service4ambience3

    It was not romantic at all I let them know it was our 25th during booking we sat in a noise area in front of the kitchen food not good

    Roxy - Reno Eldorado Resort CasinoResponded on May 17, 2022

    Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Roxy

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Our first time out alone in a long time. The whole experience and night were awesome. Happy Hour, food, drinks, service and then the concert. Perfect

    Report