ZuZu at Hotel Valley Ho

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1. PG

   PatriciaG

   New York Area

   28 reviews

   vip
   5.0

   28 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Zuzu is consistently good, and yesterday was no exception. Had the ahi poke bowl with cauliflower rice, and it was excellent - light and fresh, a great midday meal.

   Report
2. OT

   OpenTable Diner

   Phoenix

   6 reviews

   vip
   5.0

   6 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   We tried Zuzu for Restaurant week and were impressed. We will be back!

   Report
3. TT

   TerenceT

   New York Area

   1 review

   vip
   3.0

   1 review

   Dined 4 days ago

   overall3food3service3ambience3

   Would've been a little higher rating nut there was hair in my girdriends french fries.

   ZuZu at Hotel Valley HoResponded 1 day agoHello TerenceT, Thank you for letting us know about your experience at ZuZu. We are sorry about the hair in your girlfriend's french fries. This has been shared with the culinary team as well as the service team. We appreciate that you have taken the time to share this issue with us; if there is anything else we can do please feel free to reach out to me directly. Todd Bernhard Director of Outlets Hotel Valley Ho cell (480)388-1985

   Report
4. RB

   RickB

   Washington DC

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Flavorful dishes for the gourmand along with good cocktails in a great, retro-chic atmosphere!

   ZuZu at Hotel Valley HoResponded 2 days agoThanks for dining with us! We are glad to hear you enjoyed your experience with us and we hope to welcome you back. Thanks again!

   Report
5. RK

   RKEE

   Phoenix

   26 reviews

   4.0

   26 reviews

   Dined 4 days ago

   overall4food5service5ambience3

   We had an early reservation at 5:45 PM. Music started at 7:00 pm and it became noisy. Good food, great service.

   ZuZu at Hotel Valley HoResponded 2 days agoThank you for the review! We are so pleased to hear you enjoyed the food and experienced great service, but we apologize if the music was disruptive to your meal. We have shared this with our team to address for future weekends. We hope to welcome you back.

   Report
6. I

   Indydiner

   Indiana

   32 reviews

   vip
   5.0

   32 reviews

   Dined 5 days ago

   overall5food5service4ambience4

   OK…attention fellow foodies….I had the hands down best divers sea scallop entree ever last night…am I being a bit over the top?…..no…..I’m not and accolades do not come east from me….the roasted corn chorizo hash served with the cooked to absolute perfection scallops also sported (yes…the presentation deserved that choice of word) charred broccolini…..I just wish I had taken a photo ……. Go to ZuZu and enjoy this chef-driven scallop entree before it disappears!!!

   ZuZu at Hotel Valley HoResponded 2 days agoThank you for the review! We are delighted to hear you enjoyed the pan-seared diver scallops and your experience at ZuZu. We hope to welcome you back and continue to meet your expectations. Thanks again!

   Report
7. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   great vibe, friendly service

   ZuZu at Hotel Valley HoResponded 2 days agoThank you for dining with us!

   Report
8. OT

   OpenTable Diner

   Phoenix

   7 reviews

   vip
   5.0

   7 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Took a friend for restaurant week. Excellent service and value. Food is great but the place has an amazing vibe.

   ZuZu at Hotel Valley HoResponded 2 days agoThank you for the review! We are thrilled to hear you enjoyed our restaurant week specials and we hope to welcome you back. Thanks again!

   Report
9. ZB

   ZoeyB

   Portland

   12 reviews

   vip
   3.0

   12 reviews

   Dined 6 days ago

   overall3food2service3ambience3

   We were underwhelmed with the ARW's menu at $55 per person. The food was so so for that price considering a small wedge salad, 1/2 Chicken breast and a soggy Orange puff for dessert! We will not be coming back!!!

   ZuZu at Hotel Valley HoResponded 5 days agoWe apologize for your experience and also thank you for your feedback. We have shared your comments with our team. We would love another opportunity to create a great experience for you. Please contact Executive Chef Russell LaCasce via rlacasce@hotelvalleyho.co directly for any future needs and he will be more than happy to take care of you. Again, thank you for your feedback and we hope to see you again.

   Report
10. S

    Shea

    Phoenix

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    The food was delicious but the portions seemed small for the cost, however I do prefer quality over quantity. I requested a quiet table and got one. Jeff was our server and he was friendly and attentive.

    ZuZu at Hotel Valley HoResponded 5 days agoThank you for the review! We are pleased to hear you enjoyed your meal and experienced great service. We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
11. G

    Gadgetgirl27

    Montreal

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 19, 2022

    overall5food5service5ambience5

    Meal was delicious- food outstanding as always!!

    ZuZu at Hotel Valley HoResponded on September 20, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience and we hope to welcome you back. Thanks again!

    Report
12. PV

    PVFoodie

    Phoenix

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5

    If you are a foodie this is for you! Great flavors

    ZuZu at Hotel Valley HoResponded on September 20, 2022Thank you for dining with us! We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
13. OT

    OpenTable Diner

    Phoenix

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5

    Polly was an outstanding server as well as the other support staff. Food was delicious, especially the offerings for restaurant week and continues to keep it on my short list of favorite restaurants!

    ZuZu at Hotel Valley HoResponded on September 20, 2022Thank you for the review! We are delighted to hear you enjoyed your dining experience and the restaurant week specials. We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    It was a birthday lunch after the Sip And Shop. We had a wonderful lunch!

    ZuZu at Hotel Valley HoResponded on September 20, 2022Thank you for joining us for Sip + Shop and dining with us! We are thrilled to hear you enjoyed your birthday lunch and we hope to welcome you back. Thanks again!

    Report
15. CL

    CathyL

    Phoenix

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 14, 2022

    overall5food5service5ambience5

    I’ve brought numerous people to ZuZu- the food is unbelievably fantastic, and the service is as well…. Each and Every time I go there. I travel from the West Valley to dine here- it’s totally worth it!! Alec was our server and I could not have asked for better service!

    ZuZu at Hotel Valley HoResponded on September 16, 2022Thank you for the review! We are thrilled to hear you enjoyed your meal and experienced great service. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

    Report
16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 11, 2022

    overall4food4service5ambience5

    When we arrived we were told our table would be ready at the time we reserved it for. Shortly after we arrived, the rest of our party arrived and were told the same thing. They were not informed we had checked in and were sitting on the other side of the desk. Being seated at our table my coffee cup was filthy,very obvious just walking up to the table. The individual who seated us went and got me a clean table me. While she was gone my husband sat down and went to reach for his napkin and it was a used napkin!!! He informed the gal and told her he didn’t have a coffee cup either. She apologized and brought him a clean napkin and a coffee cup. He was talking to me and turned to him it his cup in front of him and it was as dirty as the cup I had when we first arrived at the table!!! We were surprised at the menu changes since we hadn’t been there in awhile, a bit disappointed actually. The eggs Benedict weren’t as good as before. The meal was fine.

    ZuZu at Hotel Valley HoResponded on September 20, 2022Thank you for sharing your experience with us. We can only get better if guests like yourself share their experiences. It sounds like we sat you at a dirty table and then did not do very well getting you a new table. We apologize that you had to have this type of experience and will share your comments with all departments so this will not happen again. Please feel free to contact Todd Bernhard directly via tbernhard@hotelvalleyho with any other comments or concerns.

    Report
17. OT

    OpenTable Diner

    Orange County

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5

    I don’t want to give this secret away because I don’t want it to get so busy I can’t get a table. Food is amazing. Service is outstanding and atmosphere is so fun! Beet salad is one of my favorites but trust me, it’s all good.

    ZuZu at Hotel Valley HoResponded 7 days agoThank you for the review! We are delighted to hear you enjoyed your dining experience with us and we look forward to welcoming you back. Thanks again!

    Report
18. MW

    MichaelinWeHo

    Los Angeles

    12 reviews

    5.0

    12 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5

    The food, drinks, and ambiance is amazing. The service is always great. A little pricey. But worth it for the most part.

    ZuZu at Hotel Valley HoResponded on September 9, 2022Thanks for the review! We are delighted to hear you enjoyed your dining experience and we hope to welcome you back. Thanks again!

    Report
19. CL

    CathyL

    Phoenix

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5

    Fantastic food and fantastic service!!!

    ZuZu at Hotel Valley HoResponded on September 6, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience. Thanks again!

    Report
20. G

    Greg

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on September 2, 2022

    overall4food3service5ambience4

    Having been a long while since visiting ZuZu, we had a great experience primarily due to the staff. Our server, Chu was outstanding and the entire staff was welcoming. The food was above average; however, not to the level we were hoping for but worth trying again.

    ZuZu at Hotel Valley HoResponded on September 6, 2022Thanks for the review! We are delighted to hear you experienced great service, but we apologize our food missed the mark. We would love another opportunity to create a great experience for you. Thank you again!

    Report
21. G

    Getfedordietryin

    1 review

    2.0

    1 review

    Dined on August 28, 2022

    overall2food1service2ambience3

    I was so excited to try Zu Zu after reading reviews online. We were seated at a small table right next to the bar, not in the actual restaurant. Our waitress was Ashley, who seemed to be having a bad day. I asked if the beet dish was a side or a main entree. She looked at me like I had asked an absurd question., and said it was a main dish. Okay, never heard of beets being eaten as a meal, perhaps I've been living under a rock. So we are off to a stellar start with Miss Ashley. We ordered the pretzel bomb, which wasn't anything special. I ordered the Caesar salad with salmon, and my fiance ordered the Hot chicken Sammie. Our food arrived and I noticed my salad looked strange, I asked Ashley what the orange chunks were in my Caesar salad and she replied its cheddar cheese. As if cheddar cheese blocks are completely normal in a Caesar salad. I also noticed a random almond, and several cherry tomatoes. Since, Ashley seemed less than interested in conversation I ate my salmon and told my fiance I wanted to leave. I was over it. We watched managers walk by and not once did anyone ask how our meal was or even offer a pleasantry. Disappointed to say the least. My suggestion to management is keep a closer eye on your staff and your customers....and to Ashley a smile and a better attitude will get you better tips.

    ZuZu at Hotel Valley HoResponded on August 31, 2022Thank you for sharing your experience with us. We sincerely apologize that the food wasn't to your liking and our service missed the mark. Our goal is to make all our guests feel welcome and appreciated, and this certainly doesn't reflect our service standards. We have brought your comments to our team regarding their engagement. We would love another opportunity to make this right and show you what we are all about. Thank you again for your feedback; we appreciate it.

    Report
22. TB

    ToddB

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on August 25, 2022

    overall5food5service5ambience5

    We had an excellent experience at Zuzu! Our waitress was fantastic! Her personality and professionalism was remarkable! The whole night was wonderful ! We have already made our reservation for tonight! And we will keep coming back anytime that we are in the Scottsdale area! 😁

    ZuZu at Hotel Valley HoResponded on August 29, 2022Thanks for dining with us! We are delighted to hear you enjoyed your meal and experienced great service. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

    Report
23. LS

    LeeS

    New Mexico

    4 reviews

    5.0

    4 reviews

    Dined on August 25, 2022

    overall5food5service5ambience5

    Zuzu is a top notch restaurant, with superb service at very fair prices. We dine here at every opportunity!

    ZuZu at Hotel Valley HoResponded on August 31, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience with us. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

    Report
24. CA

    CA2AZ

    Phoenix

    121 reviews

    vip
    5.0

    121 reviews

    Dined on August 24, 2022

    overall5food5service5ambience5

    Grabbed lunch at ZuZu at Valley Ho on a Wednesday and it was great. Truffle fries were really good and so was the salmon. Service was excellent! Alec M was our waiter, and he was very attentive, and we never had to ask for anything. I would recommend having lunch or dinner here for the great food and service.

    ZuZu at Hotel Valley HoResponded on August 29, 2022Thanks for the review! We are so pleased to hear you enjoyed your meal and experienced great service. We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
25. SB

    StephyB

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on August 21, 2022

    overall5food5service5ambience5

    The retro ambiance of Cafe ZuZu located in the Hotel Valley Ho had such a fun vibe, both relaxed, but with a happening undertone. The menu had a wonderful "small-bites" section, and the green chili mac & cheese was amazing, just the right amount of spice and cheesiness. For dinner we had the Portuguese Octopus entree, and the presentation was beautiful, tender and delicious. The Brookie dessert was ooey-gooey and had just the right amount of sweet decadence. A great spot for a birthday celebration!

    ZuZu at Hotel Valley HoResponded on August 23, 2022Thank you for the review! We are delighted to hear you enjoyed your meal and we hope to welcome you back for future visits. Thanks again!

    Report
26. JJ

    JeffreyJ

    St. Louis

    10 reviews

    5.0

    10 reviews

    Dined on August 21, 2022

    overall5food5service5ambience5

    What a mid century treasure with delicious food and great service.

    ZuZu at Hotel Valley HoResponded on August 22, 2022Thanks for dining with us! We are pleased to hear you enjoyed your experience and we hope to welcome you back. Thanks again!

    Report
27. RC

    RichardC

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on August 21, 2022

    overall5food5service5ambience5

    Date night is always fun when dining here. The “Show stopper shake” is always a must! Quality of food is consistent and delicious. Cru (our server) never disappoints when it comes to great customer service and making sure we are taken care of.

    ZuZu at Hotel Valley HoResponded on August 22, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience and we hope to welcome you back. Thanks again!

    Report
28. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on August 21, 2022

    overall5food3service5ambience5

    We celebrated my husbands birthday with a staycation. Zulu’s Service and music were great. We had to deduct on food because when you spend $55 for a filet and order medium temp it should not come out tuff and well done. Everything else was spot on.

    ZuZu at Hotel Valley HoResponded on August 23, 2022Thank you for the review! We are so pleased to hear you enjoyed the music and experienced great service. We sincerely apologize if the food missed the mark. We would love another opportunity to create a great experience for you. Thanks again!

    Report
29. s

    sparklenails

    Phoenix

    119 reviews

    vip
    4.0

    119 reviews

    Dined on August 20, 2022

    overall4food4service4ambience4

    Overall very good! Burger was better than the tacos. Service was good.

    ZuZu at Hotel Valley HoResponded on August 22, 2022Thanks for dining with us! We are pleased to hear you enjoyed your meal and experienced great service. Thanks again!

    Report
30. OT

    OpenTable Diner

    Phoenix

    11 reviews

    5.0

    11 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5

    Zuzu is ann around great place to go. Excellent service, relaxed environment and the food is amazing. I Highly recommend the Pork Chop for dinner- fall off the bone delicious! Their brunch is fantastic as well!

    ZuZu at Hotel Valley HoResponded on August 22, 2022Thanks for the review! We are delighted to hear you enjoyed your dining experience and we hope to welcome you back. Thanks again!

    Report
31. OT

    OpenTable Diner

    Phoenix

    5 reviews

    4.0

    5 reviews

    Dined on August 20, 2022

    overall4food3service4ambience5

    The ambiance was great, service was good. Had the cauliflower and that was good but wanted more of a lemon flavor, the brussel sprouts were good but a little to saucy (ones at the bottom were mushy), we also tried the chicken chicharrones and they were fine but wouldn’t order again due to it being really just chicken skin chips, wasn’t my thing. Ended with the showstopper shake, it was the Monsoon, not super delicious the prickly pear shake was fine the whipped cream on top tasted like cool whip the sugar cookies were severely over baked and the lollipop had no flavor which in my opinion was a missed opportunity to add more AZ flavors.

    ZuZu at Hotel Valley HoResponded on August 22, 2022Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the ambiance and the service, but we are sorry if some of the dishes weren't to your liking. We would love another opportunity to create a great experience for you. Thanks again!

    Report
32. OT

    OpenTable Diner

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2022

    overall5food5service5ambience5

    Birthday celebration with my husband

    ZuZu at Hotel Valley HoResponded on August 29, 2022Thanks for spending your birthday with us!

    Report
33. SI

    SeibaI

    Phoenix

    1 review

    5.0

    1 review

    Dined on August 14, 2022

    overall5food4service4ambience5

    Great vibe, had live music when we were there which really added to the overall experience.

    ZuZu at Hotel Valley HoResponded on August 15, 2022Thanks for the review! We are so pleased to hear you enjoyed your dining experience with us. Thanks again!

    Report
34. M

    Mrchicobig

    Phoenix

    18 reviews

    3.0

    18 reviews

    Dined on August 14, 2022

    overall3food3service5ambience3

    We were celebrating a birthday. Zuzu’s has changed. While the furnishing are mid-century modern, it is embracing a more hip vibe. There was a band in the dining area rather than the bar area (though there is a bar in the dining area too) and the noise level was high. We could not hear the others at our table. The food was okay. A friend and I split the salmon and the split portions were tiny. But the wait staff is wonderful.

    ZuZu at Hotel Valley HoResponded on August 15, 2022Thank you for the review! We are pleased to hear that you experienced great service, but are sorry if the food and atmosphere weren’t to your liking. The space that looks like a bar in the dining room is actually a chef action station, rather than a bar. We are sorry if the noise level was disruptive to your dining experience and have shared your feedback with our team. We would love another opportunity to create a great experience for you. Thank you again.

    Report
35. SC

    StephanieC

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on August 14, 2022

    overall5food5service5ambience5

    What a fantastic place! Amazing food and awesome service! We also love Hotel Valley Ho!

    ZuZu at Hotel Valley HoResponded on August 15, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience and also the hotel. We hope to welcome you back. Thanks again!

    Report
36. KG

    KatieG

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 10, 2022

    overall5food5service5ambience5

    The food was superb, staff friendly, professional and courteous. We enjoyed the ZUZU take the Wheel, where the chef chooses your courses. We had a few food allergies, and they accommodated us beautifully. Will definitely enjoy again. Highly recommend.

    ZuZu at Hotel Valley HoResponded on August 11, 2022Thanks for the review! We are delighted to hear you enjoyed the ZuZu Takes the Wheel option and your dining experience. We look forward to welcoming you back and continuing to meet your expectations. Thanks again!

    Report
37. S

    Samantha

    Pittsburgh

    9 reviews

    4.0

    9 reviews

    Dined on August 7, 2022

    overall4food4service5ambience5

    We went to brunch to celebrate my birthday. The food was good, the show stopper milkshakes are so cute, and the overall vibe was relaxed and fun. The service was excellent! They went above and beyond to make me feel special on my birthday. Highly recommend for any special occasion! They also validate valet parking.

    ZuZu at Hotel Valley HoResponded on August 9, 2022Thanks for the review! We are delighted to hear you enjoyed your dining experience with us and that we could make your birthday special. We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
38. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Had a fantastic time. Dinner was excellent and the staff made a card for my birthday. So amazing cannot recommend enough.

    ZuZu at Hotel Valley HoResponded on August 15, 2022Thanks for the review! We are delighted to hear you enjoyed your meal and that we could make your birthday special. We hope to welcome you back and continue to meet your expectations. Thanks again!

    Report
39. JB

    JaneB

    Phoenix

    1 review

    5.0

    1 review

    Dined on August 5, 2022

    overall5food5service5ambience5

    Perfect for celebrating birthdays any time of day!

    ZuZu at Hotel Valley HoResponded on August 8, 2022Thanks for the review! We are thrilled to hear you enjoyed your dining experience with us. Thanks again!

    Report
40. CC

    CianthaC

    Tucson

    2 reviews

    5.0

    2 reviews

    Dined on July 25, 2022

    overall5food5service3ambience4

    The food was so so good. Some of the best food I’ve had in a long time.

    ZuZu at Hotel Valley HoResponded on July 26, 2022Thanks for dining with us! We are thrilled to hear you enjoyed your meal. Thanks again!

    Report