Saint Ann Restaurant and Bar

Reseñas de Saint Ann Restaurant and Bar de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Soha VIP

   Dallas1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   I am in the foodservice industry so I completely understand the shortfalls of labor and service. For this reason, I never write negative reviews. That said, on Mothers Day (the only day I get to relax and have a good meal), I felt nothing but disgust. I always entertain customers at Mavs/Stars games. Sometimes, I meet them at Saint Ann for a good meal. It’s always been a great atmosphere. My sister mentioned the Mother’s Day brunch on the patio and my mom and I thought it was a great idea. I also made reservations at the Samurai museum bc it always looked interesting. While we were waiting, I let the hostess know we were going upstairs. She mentioned she had our reservation was inside. * my sister had selected “garden view” but they told her she had to notate “outside” on the reservation but would let us know if they could make it work (which they kind of did) * I then told the hostess I’m vegetarian and wanted to see about veg options - she was annoyed and said she’d check…no response * We finally got our table and it was missing my chair. I advised I didn’t purchase the preset meal ($60 pp) bc I didn’t know if there were vegetarian options. The waitress was confused and said that was all they had. * I advised everywhere I’ve gone, the chef can throw sides together. Asked if they could do that - she said she’d ask yet no response. We pull up our own chair and squeeze tight. * I ordered champagne and confirmed it’s the waitress it was regular champagne - she said yes ($70/bottle). 40 min later a gentleman brought rose. I advised I had confirmed champagne (don’t drink rose) and he told me that was on the menu. He brought another champagne ($102) - which I love by the way. I showed him the menu and kindly apologized. He was the assistant manager. We still got charged the full price even tho they were out of the menu item. No problem. * A few min later the rest of the table got their sodas. * 52 min after we sat down, we got our preset menu items. * 2 of the app
   

   Saint Ann Restaurant and BarRespuesta enviada hace 5 días

   Dear Soha, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the experience you and your family had during your Mother's Day visit to Saint Ann. I am so sorry that we fell short of providing the dining experience that you have come to expect from us. We try to accommodate special dietary needs when available, the mix-up with the champagne, and the delays in service are particularly concerning, and I will be addressing with my Team. We appreciate your understanding of the challenges in the foodservice industry, and it is our goal to overcome these challenges to provide every guest with a memorable experience. We hope you might consider giving us another opportunity to provide you with a true Saint Ann experience. Sincerely, Linda
   

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2. P

   Philip

   Dallas1 reseña

   5.0

   Comieron en 2 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food and drinks were great! We had the cod and the burger. Our server, Will, did a fantastic job!
   

   Saint Ann Restaurant and BarRespuesta enviada hace 3 días

   Hello Phillip! Thank you for your rave review!! We'll be sure to pass your compliments along to will and our culinary team. They'll be thrilled. Come back and see us all again soon! Kind Regards, Linda
   

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3. P

   Patty

   Dallas1 reseña

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was great and our service was good as well. Very nice wait person. Food presentation was really nice. I love the airy feel of the restaurant. Great place for an early weekend meal. Would definitely recommend.
   

   Saint Ann Restaurant and BarSe respondió el 28 de abril de 2025

   This is fantastic to hear, Patty! We're absolutely delighted you had such a wonderful time at Sain Ann. We pride ourselves on creating a memorable experience, and it makes our day to know you appreciate it. Come back and see us again soon! Linda
   

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4. J

   John VIP

   Dallas19 reseñas

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   ALWAYS a great experience! Food, service, and atmosphere! ALWAYS love catching up with Linda, the manager, too!
   

   Saint Ann Restaurant and BarSe respondió el 28 de abril de 2025

   Always a pleasure to see you John!! Thanks for the 5 star review!! I am so glad you enjoyed your visit. Hope Xanadu was super fun!!! See you soon, Linda
   

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5. L

   Logan

   Unspecified1 reseña

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food, great drinks, and a very cool atmosphere. Only complaint was portion size for the cost. The portion sizes were very small for the price you pay.
   

   Saint Ann Restaurant and BarSe respondió el 7 de mayo de 2025

   Hello Logan, We're delighted to hear that you enjoyed your Saint Ann Experience. We appreciate your feedback regarding our portion sizes and will take it into consideration. We strive to provide a great dining experience and your input helps us do just that. We hope to see you soon!! Best regards, Linda
   

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6. G

   Gary VIP

   San Francisco43 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience, with excellent food and awesome service! Thank you to Tristan and Drew!
   

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   Saint Ann Restaurant and BarSe respondió el 20 de abril de 2025

   We're lucky to have such an amazing team, Gary!! We'll be sure to pass your compliments along to Tristyn and Drew. They'll be thrilled. Come back and see us all again soon!" Linda
   

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7. J

   Jalen VIP

   Nueva Orleans12 reseñas

   3.0

   Comieron en 13 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   The food was pretty subpar but the service was impeccable! The drinks weren’t bad either! But I ADORE the outside dining.
   

   Saint Ann Restaurant and BarSe respondió el 25 de abril de 2025

   Dear Jalen, Thank you for sharing your feedback. We are truly sorry to hear that you did not enjoy your menu selections. We value your feedback and want to ensure all our guests have a positive dining experience at Saint Ann. I am sending you a direct message to discuss this further and find a resolution that will restore your confidence in us. Kind Regards, Linda
   

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8. L

   Lindsay VIP

   Nápoles1 reseña

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We had a lovely time. The relaxing outdoor atmosphere was just what we were looking for, and our server Drew really made things extra special. He was so genuine, personable, and respectful, and went the extra mile to ensure we had a wonderful experience!
   

   Saint Ann Restaurant and BarSe respondió el 20 de abril de 2025

   We're lucky to have such an amazing team, Lindsay! We'll be sure to pass your compliments along to Drew. He'll be thrilled. Come back and see us all again soon! Linda
   

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9. L

   Larry

   Dallas1 reseña

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   St. Ann’s is a great place to stop in for Happy Hour (3:00 to 6:00) before walking over to a Dallas Stars game! Great HH menu offering nice discounts off of most drinks, beer & wine, and lots of diverse $7 appetizers that you can share with your group. Highly recommend it!
   

   Saint Ann Restaurant and BarSe respondió el 18 de abril de 2025

   Hello Larry, Thank you for your five-star review, but more importantly thank you for joining us at Saint Ann. We appreciate the recommendation and hope you enjoyed the Stars Game!! We look forward to having you join us again soon! GO STARS!!!! Linda
   

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10. S

    Sidney

    Tulsa1 reseña

    5.0

    Comieron en 5 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    We loved our experience at Saint Ann Restaurant!! We were looking for a quality restaurant with amazing food and a nice ambiance & this was the perfect place!! Our servers and hosts were the most authentic and kind people and we genuinely enjoyed getting to know them!!
    

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    Saint Ann Restaurant and BarSe respondió el 7 de abril de 2025

    "Sidney, we're so happy to hear you enjoyed your Brunch and that our Team took such great care of you! We strive to create a memorable dining experience, and your feedback means the world to us. We hope to see you again soon!" Best, Linda
    

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