How is The Heartline Cafe restaurant rated?

Name: The Heartline Cafe
Address: 1610 W. Hwy 89A, Sedona, AZ, United States, 86336
Telephone: (928) 282-0785
Price range: $30 and under
Rating: 4

The Heartline Cafe

4.0

897 Reviews

$30 and under

Contemporary American

Top Tags:

Mystical Sedona, the home of The Heartline Cafe for 28 years. During this time The Heartline Cafe has been serving award winning cuisine in its beautiful main dining room, Fireside room and the Patio amidst luscious gardens and a spectacular view of the Sedona"s world famous red rock mountains. The Heartline Cafe serves brunch and dinner in our exquisite dining room or patio gardens. The Heartline Cafe features an extensive wine list including many spectacular local varieties. The wait staff is meticulously trained to provide superior service assuring a fine dining experience. The Heartline Cafe has recently been named the winner of three awards in a poll conducted by Market Surveys of America. We invite you to tour our web site for additional information.
The Heartline cafe offers vegan and gluten-free options, and is dog-friendly.
Wine Spectator award recipient for 25 years.

Permanently Closed

This restaurant is permanently closed.

Dining areas

Additional information

Dining style
Casual Elegant
Cuisines
Contemporary American, Continental, Bistro
Hours of operation
Cafe Hours Dinner Monday: 5pm – 9:00pm Tuesday CLOSED Wednesday CLOSED Thursday: 5pm – 9:00pm Friday: 5pm – 9:00pm Saturday: 5pm – 9:00pm Sunday: Dinner 5pm – 9:00pm We also cater Breakfast Meetings , Group Events and weddings any day of the week.
Phone number
(928) 282-0785
Website
http://www.heartlinecafe.com/
Payment options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
Dress code
Casual Dress
Executive chef
Charles Cline
Catering
Award winning Catering for all occasions, ranked among the best wedding caterers by brides in a survey on www.theknot.com. On and Off Premise locations available, including creekside, red rock views, "Tlaquepaque" Mexican architecture site and unique chapels around Sedona, Arizona. Private dining room & garden patio available. Restaurant Buyout Available. Corporate Events and Weddings are our specialties. No event too small or too large. Available for photo/film/commercial shoots and craft services.

Location
1610 W. Hwy 89A, Sedona, AZ 86336
Neighborhood
Sedona
Cross street
Mountain Shadow & Posse Ground
Parking details
Parking is available directly beside and behind our building, as well as in front of our second building. During the evening additional parking is available at the adjacent retail locations: Ace Hardware
Entertainment
Special Occasions, please call
Additional
Banquet, Bar Dining, Bar/Lounge, Cafe, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 897 people are saying

Overall ratings and reviews

4.0

4 based on all time ratings

4Food
4.1Service
3.8Ambience
3.7Value

Noise • Moderate

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Filters

RG
RonG
San Francisco
4 reviews
4.0
4 reviews
Dined on March 16, 2020
overall4food4service5ambience5
Super nice server. Lots of fun. Meal was very tasty. Generous servings. Beautiful space.
OT
OpenTable Diner
Phoenix
3 reviews
5.0
3 reviews
Dined on March 7, 2020
overall5food5service5ambience4
Back again, it's been a while. Heartline Cafe did not disappoint. Friendly staff, great selection for dinner entrees. I'll come back every time Im in Sedona.
JU
JUdyK
Minneapolis
26 reviews
vip
3.0
26 reviews
Dined on March 6, 2020
overall3food3service2ambience3
Too bad lunch was eliminated. Dinner was disappointing.
SH
SHARONB
Vancouver
7 reviews
5.0
7 reviews
Dined on March 3, 2020
overall5food5service5ambience5
Rainbow trout was great. Meal comes with a small salad and bread. Dessert portions generous. Would definitely return.
WG
WallaceG
Phoenix
6 reviews
4.0
6 reviews
Dined on February 25, 2020
overall4food4service4ambience5
Scallop dinner with rice and vegetables was very good. Other dinner was prime rib, but unfortunately, the prime rib was tough. side dish was mashed potatoes which was excellent. Ambience was fine and noise level was very low.
MT
MidwestTransplant
Minneapolis
6 reviews
5.0
6 reviews
Dined on February 16, 2020
overall5food5service5ambience4
The food was delicious!! The music choice was really not what I had expected and kind of distracted from the food, but everything was so tasty and the wait staff was very attentive!!
OT
OpenTable Diner
Coastal Georgia
2 reviews
5.0
2 reviews
Dined on February 15, 2020
overall5food5service3ambience5
We went on Valentines Day for their 4-course meal special. The food was incredible and great quality.
JB
JoshuaB
Phoenix
1 review
3.0
1 review
Dined on February 15, 2020
overall3food2service3ambience4
Went on valentine's day. Soup was good but entrees were very meh comapared to price. We went to creekside next day and got much better steaks at half the price.
P
Picacho77
Phoenix
18 reviews
4.0
18 reviews
Dined on February 15, 2020
overall4food5service5ambience4
We chose The Heartline as the TripAdvisor highest rated American cuisine restaurant with an available 6:00 p.m. reservation when we visited Sedona on Valentine's Day. Our last minute decision limited our choices. We were not disappointed. The restaurant is nice. The staff and service were excellent. They have a nice wine list. My sole quibble: For this special day they adopted a prix fixe limited menu at an elevated price. The quibble goes more to the practice of the restaurant industry than to Heartline specifically. The practice allows the restaurant to turn their tables by serving assembly-line food. To that end a couple of observations. The service was a bit on the rushed side and I was called two days before my reservation and had to give all my credit card information in order to hold my reservation. As to the food, I'm confident the very good filet spent the day in a sous vide. The soup and salad were fine but of course they were all the same as every other diner received. For me the desert didn't not measure up to the rest of the meal. It had a real off-the-shelf feel. Bottom line - would I return - yes and I'll bet the regular menu is top notch and the service more relaxed.
PL
ParkerL
Phoenix
1 review
3.0
1 review
Dined on February 15, 2020
overall3food2service5ambience5
The Atmosphere and Service was absolutely amazing and Great. However, the food was not impressive. My Girlfriend and I Both ordered a Ribeye steak Med Rare and mine was very good, cooked to perfection. Her’s, on the other hand was very tough, hard to cut. We thought maybe the knife wasn’t sharp enough but we traded knives and that wasn’t the problem. The salad served along with the meal left something to be desired as it was bland and no taste. Bombarded with nuts and cranberries yet no flavor. Desert was the worst part of the meal. Dry chocolate cake and Strawberry Cheesecake so tart that my taste buds went into shock. How the chef could put something out so un-edible is beyond me. It would seem the chef may have no taste buds left from eating his own food or none at all.
W
Willis
1 review
5.0
1 review
Dined on January 27, 2020
overall5food5service5ambience5
Food was amazing! Service was super friendly. The ribeye was cooked perfect. The cinnamon ice cream was so delicious. Will definitely go back again.
JC
JenniferC
Denver
2 reviews
5.0
2 reviews
Dined on January 19, 2020
overall5food5service5ambience5
We couldn’t believe this place wasn’t busier. Great food, great service. Sweet potato chips to start us off (or bread and butter) & excellent side salad option prior to dinner. Great entree. And it was quiet which is what we really wanted. Loved it
GW
GregW
Dallas
2 reviews
5.0
2 reviews
Dined on January 3, 2020
overall5food5service5ambience5
Beautiful restaurant with excellent food
WH
WayneH
Hawaii
9 reviews
vip
5.0
9 reviews
Dined on January 3, 2020
overall5food5service5ambience5
This was our first time here and our server Jenn made it very special with her outstanding service!! The Rack of Lamb was delicious, as was the Filet!! This is a great restaurant that I highly recommend!! It was the perfect place to celebrate my birthday!!
E
Ez2plze
Atlanta Metro
15 reviews
vip
3.0
15 reviews
Dined on January 1, 2020
overall3food2service4ambience3
Earnest service but overall the worst food I’ve had at a restaurant, including fast food, in years. And the margarita was undrinkable.
EM
ElaineM
Philadelphia
12 reviews
vip
1.0
12 reviews
Dined on December 26, 2019
overall1food1service3ambience3
We were there for Christmas dinner. The best part of the dinner was the full pour of wine that was included in the price of the dinner. The salad was tasty. It was a price fixed menu which was limited in its offering but acceptable. Two of us ordered prime rib. It was so fatty, you could barely cut through it. It was inedible! One of us had the trout. It was dry and tasteless! One of us had the turkey dinner which was very mediocre at best! We were highly disappointed in our meal and will not return.
SW
ShirleyW
Detroit
2 reviews
5.0
2 reviews
Dined on December 25, 2019
overall5food5service5ambience5
Special prix fixe Christmas menu, with choice of turkey, prime rib, trout, or a vegetarian option- with a delicious squash soup, salad and dessert-and including a festive Christmas cocktail. We ate early, so not crowded but quick cozy.
v
virginial
Chicago
8 reviews
1.0
8 reviews
Dined on December 24, 2019
overall1food1service1ambience1
Quite possibly the worst meal in 10 years. Took 20 minutes to get a menu. Only 5 tables occupied but it took 90 minutes to get our meal. Only reason we got served is we kept asking. Grossly overpriced.
OT
OpenTable Diner
Phoenix
11 reviews
5.0
11 reviews
Dined on December 2, 2019
overall5food5service5ambience5
Poached pear dessert was fantanstic. Service and ambience were very nice. Will return soon
OT
OpenTable Diner
Phoenix
9 reviews
5.0
9 reviews
Dined on December 2, 2019
overall5food5service5ambience5
What a pleasent evening. Food service and everything was exceptional. Definately look forward to returning
OT
OpenTable Diner
Washington DC
3 reviews
vip
2.0
3 reviews
Dined on December 1, 2019
overall2food4service1ambience1
Kudos to the chef as all the food was really good. The restaurant is a dump. They only had 2.5 menus for our six top and the restaurant was half empty. Waitress seemed intoxicated, didn’t know the menu and acted odd in general complaining about how tired she was. Overall I feel bad for the chef who puts out good food but the front of the house and dated/tired dining room are bad enough to never go back.
FM
FrankM
Los Angeles
3 reviews
3.0
3 reviews
Dined on December 1, 2019
overall3food3service4ambience3
Decent appetizers and soup, but the puttanesca was a major failure. We were told the chef wasn't feeling well and his father was helping, which is why the dish wasn't made right!! We just ordered off the menu, it wasn't a special order. Excuses dont fly for expensive dumb food.
The Heartline CafeResponded on December 5, 2019i found this review to be upsetting. you came in with 3 dogs and your friend. phyllis seated you on the patio which was closed but she wanted to accommodate you your friend and the dogs. she started the heat devices and even built a fire in the fire place. the puttanesca was sans artichokes. had you mentioned that to phyl another item of your choice would have been served. in any event we are sorry for the episode. what the server told you was not correct and he is being retrained.
S
Shari
1 review
1.0
1 review
Dined on November 29, 2019
overall1food1service1ambience3
Really overpriced food with no flavor. With so much good food in Sedona, no reason to eat here.
C
Cookiecrumbs
Phoenix
2 reviews
4.0
2 reviews
Dined on November 29, 2019
overall4food4service4ambience4
They had a fixed menu for Thanksgiving. It was good. The table was ready When we arrived. The service was good. It was a very nice family atmosphere. The price was $60 a person which I thought was a little high even for Thanksgiving.
OT
OpenTable Diner
Jacksonville
3 reviews
4.0
3 reviews
Dined on November 29, 2019
overall4food3service4ambience4
Thanksgiving Dinner while camping In Sedona Good flavors, however at $233 for 3 people for Turkey, it seemed a bit expensive for the value. 30-40 a plate would be much more reasonable then 60 plus mandatory 18% tip. Plus they served us everything really really fast!
The Heartline CafeResponded on November 29, 2019happy you liked the food. thanksgiving always a tough day. we served over 225 people. we checked the finer restaurants in sedona. our pricing competitive and when you add the complimentary cocktail a bargain. there were several restaurants which charged more. everything thing we serve is organic hope this reply helps
MI
MIGirl
Detroit
2 reviews
3.0
2 reviews
Dined on November 28, 2019
overall3food3service2ambience2
$180 thanksgiving dinner for two!! I had a hair in my first plate so they brought me a new one. Food was nothing special, they clearly took advantage of out-of-towners by serving an overly priced dinner plate. The dessert was served in a small aluminum pie tin, it was supposed to be pumpkin cheesecake and was more like a runny pumpkin pudding. The atmosphere was anything but intimate, felt like a diner. The views advertised are non-existent, even on the patio. So disappointed in our experience. Service was marginal, took 10 min or so to even have a server approach us and all he wanted was our dinner order, we had to remind him that we also wanted a beverage. Wouldn’t go back here on a dare.
The Heartline CafeResponded on November 29, 2019sorry you were not happy with your visit. the executive chef checked the dish we picked up after you complained of a hair. it was a fiber from the sweet potato. everything on your plate was organic. we checked our pricing against the finer restaurants in sedona and we are competitive with those establishments. when you add the complimentary cocktail we are a bargain. there were quite a few in town that charged more. the dinner was 60 per person prix fixe plus tax and grat. patio was close
OT
OpenTable Diner
New York Area
7 reviews
vip
3.0
7 reviews
Dined on November 28, 2019
overall3food3service4ambience5
Had very pricey Thanksgiving meal, main course was good, but soup, salad and dessert sub par.
The Heartline CafeResponded on November 29, 2019interesting because we received several compliments on the desert. the soup is one of our signature items. as far as price we checked the finer restaurants in sedona and we were very competitive. in fact, even on the low side. several were much higher. lastly, our menu with price was posted on the open table site as well as others. Happy holidays!
KK
KKelley
1 review
5.0
1 review
Dined on November 24, 2019
overall5food5service5ambience5
Excellent all the way around! My rib eye was prepared exactly as I requested, the mashed potatoes were to die for, the sauteed veggies were nice and firm and everything was just seasoned to perfect for me. Not too salty and not OVER seasoned. Husband's trout was also cooked and seasoned perfectly for him. Same with the mashed potatoes and veggie medley. We had the house vinaigrette dressing on our dinner salads and it was just delicious with enough variety in the salad. House red wine was just right, the Myers rum hit Husband's spot, too. We both highly recommend the Creme Brule, too. Crunchy top, creamy custard and plenty for us two after such a delicious dinner. Our server (I can't remember his name, darn it), was just wonderful, engaging, on time, great suggestions, not over-bearing and just fun! P.S. It doesn't hurt that the chef that we could see looked like Aaron Rogers (Green Bay Packers QB) LOL! Excellent. I can't believe we waited 2-1/2 years to try this jewel of a restaurant in Sedona.
OT
OpenTable Diner
Phoenix
7 reviews
4.0
7 reviews
Dined on November 24, 2019
overall4food4service4ambience5
Very nice staff. Food was good. Overpriced. Very accommodating for children and picky eaters. Service a little slow.
CM
CathyM
New Mexico
50 reviews
vip
3.0
50 reviews
Dined on November 22, 2019
overall3food3service5ambience4
The waiter Juan Miguel is wonderful, professional, friendly and happy.
OT
OpenTable Diner
Fort Lauderdale
10 reviews
vip
1.0
10 reviews
Dined on November 1, 2019
overall1food1service1ambience1
We made a reservation on open table for our anniversary. We confirmed the day before. When we arrived the restaurant was closed for private party! We were just told, sorry. Take it up with Open Table!
OT
OpenTable Diner
Chicago
5 reviews
vip
2.0
5 reviews
Dined on October 18, 2019
overall2food2service2ambience3
Just not a good experience. Very overpriced.
MG
MargeryG
Atlanta Metro
33 reviews
vip
5.0
33 reviews
Dined on October 11, 2019
overall5food5service5ambience5
The food was wonderful, starting with the delicious warm bread, the salads and the entrees - all were equally delicious. I had a spinach salad with warm bacon dressing, and a wonderful chicken breast encrusted with pistachio nuts. My husband had the chicken entree, and loved it. Very tasty, and the service was wonderful as well. Overall, we really enjoyed our whole experience at the Heartline Café.
w
workworkwork
Philadelphia
16 reviews
5.0
16 reviews
Dined on October 8, 2019
overall5food5service5ambience5
We ate at this restaurant several times during our stay in Sedona, AZ. I can't say enough good things about this restaurant. First our server Juan was amazing and anticipated everything we needed and wanted. He even brought us a sampling of the sweet potato chips on our last visit and they were outstanding and still warm! He was quick to bring us more water and our food and just great to chat with as well. We also met Phyllis who was also great to talk with and found out we had some things in common in PA. And we had a really great server the first night of our visit who was very personable and friendly as well (my apologies with her name escaping me). Now the food! This first night I had the ribeye and it was prepared just right and had the perfect sauce with it. The plate was beautiful too! My husband had the filet and he enjoyed it as well. We started that night with the crab cake appetizer (very good plentiful dungeness crab) and the scallops (grilled on rosemary skewers). The second time we visited there we had the free range chicken with bacon and garlic and it had the most wonderful sauce with it. We actually had some chicken and steak left over which I ate for lunch another day and it was just as good!!!!! And my husband is still raving about the warm poached pear in puff pastry with cinnamon ice cream! All the food was wonderful and picturesque. And the chef prepared the most amazing sauces with everything. We did recommend this restaurant to other travelers and told them how wonderful the food and service was and we will definitely be back when we're in the area again.
CS
CatherineS
Phoenix
8 reviews
vip
4.0
8 reviews
Dined on October 7, 2019
overall4food5service5ambience4
Dinner was delicious. Server was great. A little disappointed the place was empty. I remember u couldn’t get a reservation there.
MB
MarcB
Tampa
13 reviews
5.0
13 reviews
Dined on October 6, 2019
overall5food5service5ambience5
Really nice people.It was a cool evening and owner lit the fireplace for us. The waiter was very entertaining and did not rush us thru the meal so could relax and enjoy our wine. Food was very tasty.
AG
AnnG
1 review
5.0
1 review
Dined on September 29, 2019
overall5food5service5ambience5
The food and the presentation was exquisite. The steak was the best I've had in years!
DS
DoreenS
1 review
5.0
1 review
Dined on September 27, 2019
overall5food5service4ambience5
Great place in Sedona. Wonderful food and service.
JP
JeffP
Phoenix
2 reviews
3.0
2 reviews
Dined on September 17, 2019
overall3food2service5ambience3
The service was excellent but then there were not many people in the restaurant. The soup was good and the salads were OK. The trout had insufficient sauce and was smothered in way too many pecans. The ribeye steak was difficult to eat because it was so tough. Hard to cut even with a steak knife. The vegetables were nearly raw and without much flavor.
OT
OpenTable Diner
Phoenix
10 reviews
5.0
10 reviews
Dined on September 17, 2019
overall5food5service5ambience5
They got pretty busy around 6pm, but service and food remained on point. The cocktails were fantastic. Creme brulee dessert was outstanding as well.

FAQs

The Heartline Cafe is rated 4 stars by 897 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Dining areas

Additional information

Cross street
Mountain Shadow & Posse Ground
Neighborhood
Sedona
Hours of operation
Cafe Hours Dinner Monday: 5pm – 9:00pm Tuesday CLOSED Wednesday CLOSED Thursday: 5pm – 9:00pm Friday: 5pm – 9:00pm Saturday: 5pm – 9:00pm Sunday: Dinner 5pm – 9:00pm We also cater Breakfast Meetings , Group Events and weddings any day of the week.
Cuisines
Contemporary American, Continental, Bistro
Dining style
Casual Elegant
Dress code
Casual Dress
Parking details
Parking is available directly beside and behind our building, as well as in front of our second building. During the evening additional parking is available at the adjacent retail locations: Ace Hardware
Payment options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
Executive chef
Charles Cline
Entertainment
Special Occasions, please call
Additional
Banquet, Bar Dining, Bar/Lounge, Cafe, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.heartlinecafe.com/
Phone number
(928) 282-0785
Catering
Award winning Catering for all occasions, ranked among the best wedding caterers by brides in a survey on www.theknot.com. On and Off Premise locations available, including creekside, red rock views, "Tlaquepaque" Mexican architecture site and unique chapels around Sedona, Arizona. Private dining room & garden patio available. Restaurant Buyout Available. Corporate Events and Weddings are our specialties. No event too small or too large. Available for photo/film/commercial shoots and craft services.