The Rib Room at the Omni Royal Orleans

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1. g

   georgec

   New Orleans

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Excellent service and food

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2. j

   jmm5

   Wilmington

   18 reviews

   vip
   4.0

   18 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   Everything good just very slow. And restaurant about half full

   Report
3. OT

   OpenTable Diner

   Orange County

   2 reviews

   vip
   3.0

   2 reviews

   Dined 5 days ago

   overall3food3service3ambience3

   After eating in a few restaurants in Nola (like Arnaud’s), I was disappointed with the Rib Room. The bread and the Korean rib appetizer were the highlights. I thought that the herb 1/2 chicken was nothing special nor was the side dish. Th dining room was lovely however the food was nothing special.

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience2

   We had reservations for 6 and were told we had to wait because there were two tables ahead of us. That was fine. We were seated and waited quite awhile before the waiter came. He was nice but… We placed our order and waited about an hour for the appetizer and another hour it more for the entree. We had to ask how much longer we’d have to wait for our food. It fi ally came. My husband’s steak and daughter’s steaks were cold. I ordered fish and the two small pieces were the size of chicken nuggets. Needless to say the fish was returned and we ended up boxing the food to go. Oh I failed to mention they also failed to include the sides with e entrees. This is one I’d definitely never ever ever venture to again.

   Report
5. N

   Nell

   New Orleans

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   overall3food3service3ambience4

   Fair. Short staffed. Several dishes served cold. Manager comped appetizers. Had to ask for dinner fork, steak knives, more ice water and was not offered coffee at end. Had to ask for that too.

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6. f

   foodeee

   Tampa

   18 reviews

   5.0

   18 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Debris and horseradish sauce omelette is surprisingly good.

   Report
7. CK

   CarleneK

   New Orleans

   3 reviews

   vip
   1.0

   3 reviews

   Dined on June 18, 2022

   overall1food1service4ambience3

   We frequent here for prime rib. The quality has gone down the last two times we came in. I had to send my overcooked prime rib back the last two times we dined. Yesterday, when my dish came out medium well instead of medium rare, I immediately sent it back. They brought out another a few minutes later and it was medium, and was an awful cut of meat. Disappointed in my go to place for prime rib. The bread & water guy is SUPER nice and always smiling, so that earns some points for sure, but the kitchen must do better.

   Report
8. HN

   HollyN

   1 review

   5.0

   1 review

   Dined on June 12, 2022

   overall5food5service5ambience5

   We were on a work trip and had an amazing meal here!

   Report
9. OT

   OpenTable Diner

   Naples

   2 reviews

   5.0

   2 reviews

   Dined on June 11, 2022

   overall5food5service5ambience5

   The staff was absolutely amazing! Frank was so awesome! He gave us lots of tips for the area, and provided excellent service. The food was delicious. I recommend this for every occasion!

   Report
10. CR

    CraigR

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    Great food from the culture of Louisiana. From the seafood gumbo to the perfect pork chops and red snapper it was excellent. A little on the pricey side $$$$

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11. TP

    TiffanyP

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on June 7, 2022

    overall3food3service4ambience4

    For a restaurant that is about meat. Both of our meals were prepared wrong. The filet was rare and the lamb was well done. Not what we wanted at all. We also found a hair in our French fries. For an empty restaurant we would have hated to see it on a busy night. After spending over 200$ on dinner, it should have been way better.

    Report
12. PJ

    PatriciaJ

    Pittsburgh

    4 reviews

    2.0

    4 reviews

    Dined on June 7, 2022

    overall2food3service2ambience4

    We were led to the tiniest table in the room. Our elbows hitting a wall. One of us is disabled and can benefit from a little more table space, and since the room was not even half full and there were 3 slightly larger empty tables a few feet from us, we asked if we could have one of those. No we couldn’t because they must assign tables in an assigned rotation. After much discussion but not before staff embarrassed us, they acquiesced but the evening was already spoiled. Still not sure why their rules take precedence over a diner’s comfort. The restaurant never got any fuller. Our server was nice but the hostess and maitre’d could benefit from diversity training. Food was fine. Lovely setting.

    Report
13. MA

    MonaA

    Chicago

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service4ambience4

    Classic steak house. The food was very good. Staff was super friendly but service was a little slow at times. I would go back.

    Report
14. DC

    DaraC

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    The food and service was wonderful for Sunday's Jazz Brunch and price was a great value.

    Report
15. A

    Anni

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    My husband and I enjoyed a quiet and intimate dinner at the Rib Room. We loved Kendrick, our waiter! He was friendly, personable and attentive. The special of the day, black drum in a crawfish sauce was an unexpected surprise and absolutely delicious!! We will definitely dine there again when we return to NOLA.

    Report
16. JV

    JVjazz

    Las Vegas

    3 reviews

    vip
    4.0

    3 reviews

    Dined on May 29, 2022

    overall4food5service4ambience5

    Way pricey for the food portions

    Report
17. OT

    OpenTable Diner

    Atlanta

    7 reviews

    vip
    1.0

    7 reviews

    Dined on May 28, 2022

    overall1food1service2ambience1

    So dated! Waiters had too many tables. Manger wandered around useless. Food was over cooked almost inedible. Nobody checked or cared. Prime rib tacos were gross. Ordered rare prime rib with sweet potatoes and creamed spinach. Got mid well with mashed potatoes and kale. Black drum tasted like fish jerky. Best part of meal was kids Kraft Mac and cheese. Couldn’t get waiter for drinks, dessert or the check. Final insult was check included food we did not order or receive. We wanted prime rib, this was embarrassing. Looked like everyone in the restaurant were hotel guests. Obviously, locals know better.

    Report
18. P

    Peter

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on May 28, 2022

    overall3food3service2ambience4

    Service was very slow and the dining room was not busy. We had to send two entrees back to be re-cooked. The group playing music confused volume for quality.

    Report
19. TO

    TONYAM

    Austin

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Our waitress Arty was fantastic. Not only did she have a joyous demeanor, but her timing and recommendations were superb. The food was wonderful!! Highly recommend the Prime rib. The only place we have found that is equal or superior to Sir Scott's Oasis in Manhattan Montana.

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20. OT

    OpenTable Diner

    New Orleans

    3 reviews

    2.0

    3 reviews

    Dined on May 24, 2022

    overall2food4service2ambience4

    Hendrix was a good server. He appeared to be overwhelmed as the establishment was obviously understaffed. Hendrix appeared as though he knows what great service is supposed to look like and appeared uncomfortable that things took so long. Unfortunately our appetizers didn’t make it to the table for nearly an hour. Drinks from the bar were equally slow. The main courses came to the table and were delicious but lucky warm. We hate to give such a poor rating, especially in understanding the impact Covid-19 has had on the hospitality work force. We will give the restaurant another opportunity in the future, in hopes a great review can be left.

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21. k

    kayc

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on May 24, 2022

    overall5food5service5ambience4

    very welcoming. good service, a bit pricey

    Report
22. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 24, 2022

    overall4food4service5ambience5

    Had the lamb cutlets but they were a bit dry and overcooked. Partner had steak and it was excellent

    Report
23. OT

    OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on May 24, 2022

    overall1food2service1ambience3

    Service was not good, waitress was not good. Didn’t know the menu, not professional

    Report
24. JW

    JasonW

    New York Area

    1 review

    vip
    4.0

    1 review

    Dined on May 23, 2022

    overall4food4service4ambience4

    The rib room was a classic upscale room with warm friendly staff members. Overall the food was very good and a nice experience.

    Report
25. NG

    NancyG

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5

    We made reservations to celebrate my husband's birthday with family at the Rib Room Sunday Jazz Brunch. It was just perfect! The food and drinks were delicious. We enjoyed the jazz band and wait service which was very accommodating. The parking at the hotel was so convenient and it was even validated. A wonderful day with family. We are locals and we will be back.

    Report
26. MB

    MaryjaneB

    Atlantic City

    35 reviews

    vip
    3.0

    35 reviews

    Dined on May 20, 2022

    overall3food2service5ambience5

    Beautiful room, great cocktails and great service. But the fish was incredibly hard to cut - seemed as if it had been frozen. The lobster pops appetizer were pretty tasty but barely warm. Very small portion, too. Bread pudding was outstanding.

    Report
27. OT

    OpenTable Diner

    Austin

    2 reviews

    2.0

    2 reviews

    Dined on May 18, 2022

    overall2food1service2ambience3

    Took over an hour to be served. Waiter asked how our food was and when he got an honest answer there was no questions he just walked. If he didn’t really want to know if there was a problem why did he ask

    Report
28. TW

    TimW

    Milwaukee

    10 reviews

    3.0

    10 reviews

    Dined on May 16, 2022

    overall3food4service3ambience4

    my wife and I have eaten here many times. service was not as good as in the past. Bartender made a terrible Sazerac. She did not know how. my wife asked for a glass of wine and they poured the most expensive. my wife had the Queen sized Prime Rib (only place you can get it in NOLA). I had fish, small portion for the price ($28)but tasted good. Waiter acted like he was not there. I am sad to see the decline.

    Report
29. J

    Jake

    New England

    50 reviews

    3.0

    50 reviews

    Dined on May 15, 2022

    overall3food3service2ambience4

    We got the Crab Cake "benedict", had to send it back because it was cold. The remade order was ok, but the smallest crab cakes I've ever seen - inconsequential. And the breakfast potatoes were nothing but tots, nothing special - says "tots", not "breakfast potatoes" on the menu - we imaged homefries, with seasonings, onion, paprika, maybe rosemary - a letdown. The Shrimp Creole was ok, wishing the shrimp was whole-head. The dish was small for the price, but tasty. We wouldn't get either dish again. The Bloody Mary's were wonderful, saved the day. lol. Service was super slow, food served cold, drinks taking ridiculous times to arrive. The Jazz music was great.

    Report
30. DB

    DavidB

    1 review

    2.0

    1 review

    Dined on May 13, 2022

    overall2food4service2ambience4

    When I'm paying $55 for a steak and $180 for a bottle of wine, it comes with some expectations. First, the service should be more prompt and my server should know how to properly open a bottle of wine. Second, at those prices I expect a dress code to be enforced, and I shouldn't see people wearing shorts, t-shirts, and backwards baseball caps in the dining room.

    Report
31. SH

    SueH

    Baltimore

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5

    Great staff. Great food. Great experience!

    Report
32. BR

    BernardR

    New Orleans

    7 reviews

    4.0

    7 reviews

    Dined on May 12, 2022

    overall4food5service5ambience3

    The waiter and Chef Smith made us feel like royalty. Food was great and so was the service!

    Report
33. a

    annag

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5

    You are the best. Better than the Palm and Morton’s

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34. OT

    OpenTable Diner

    New Orleans

    1 review

    vip
    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Report
35. OT

    OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience3

    This was anniversary dinner. My prime rib looked like a rump roast. It was huge and presentation was awful. Unappetizing and looked like it was dumped on my plate. It tasted ok but definitely not good. My husband had the same view of his. It was not carved.

    Report
36. OT

    OpenTable Diner

    Dallas

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food4service4ambience4

    We attended the Mother’s Day Jazz Brunch. I would like to request in the future doing a child’s menu. I bought my 9 year old daughter and the menu was limited to $75 plates which of course she barely ate $10 of it. Overall the music was superb. The service was ok. The waiter could’ve been more attentive. The food was flavorful and a little on the salty side. It could be because my palate is sensitive to high salt content and that seem to be common here where food is flavored with salt rather than herbs. The tenderloin was cooked decently well as far as tenderness is concerned. I ordered well and received several bloody areas but I made due and cooked it more to my liking once I arrived home. Would I return, No. however the point of my day was to honor my mother and she enjoyed portions of her meal and the music as well.

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37. OT

    OpenTable Diner

    Baton Rouge

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    GREAT Placr for locals and tourists! Beautiful inside and out. Excellent service and excellent food. Does not get much better!

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38. NA

    NADAG

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food4service2ambience3

    Our reservation was for 7:30 pm. The service was very slow. We did not leave until after 10 pm, not by choice. Dessert took over an hour to receive and over 40 minutes for our food. This was a birthday celebration for my daughter and I. I told the waiter we were celebrating our birthdays, and this was completely ignored. Meanwhile, we hear birthday singing for a couple of other individuals in the restaurant. Not trying to be petty, just poor service from our waiter. I will go to Ruth's Chris next time for the same price.

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39. RW

    RhondaW

    New Orleans

    2 reviews

    2.0

    2 reviews

    Dined on May 7, 2022

    overall2food2service3ambience3

    Very disappointing

    Report
40. j

    janem

    New Orleans

    31 reviews

    vip
    4.0

    31 reviews

    Dined on May 6, 2022

    overall4food4service5ambience4

    Server was excellent, always nice to sit by window watch people go by . We are regular dining .

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