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5 Napkin Burger - Upper West Side, New York, NY
5 Napkin Burger - Upper West Side, New York, NY
5 Napkin Burger - Upper West Side, New York, NY
5 Napkin Burger - Upper West Side, New York, NY
5 Napkin Burger - Upper West Side, New York, NY

5 Napkin Burger - Upper West Side

4.5
4.5
1462 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Make a reservation

2 people

7:00 PM


Booked 24 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Burgers, Unspecified, Pub
  • Hours of operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Phone number
    (212) 333-4488
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Andy D'Amico
  • Private party contact
    info@5napkin.com: (212) 757-2277 ext. 293
  • Neighborhood
    Upper West Side
  • Cross street
    West 84th Street
  • Parking details
    Street parking with meters on Broadway
  • Public transit
    1 train to 86th Street.
  • Additional
    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

What 1,462 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Manhattan

    Kid-friendly

1,462 Reviews
  1. wugurlie00

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    This place really surprised me. I thought it was just a regular burger place, but they had so many different options. The food was amazing and delicious and the service was phenomenal. I would definitely recommend this place and will definitely be back.

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  2. RCW36

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2023

    overall5food5service5ambience5
    I’ve always loved coming to this location and our server Michelle was phenomenal. Very attentive and made sure we had a wonderful experience. Can’t wait to go back .

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  3. UnhappyVegetarian

    Fort Lauderdale

    11 reviews

    4.0

    11 reviews

    Dined on September 1, 2023

    overall4food5service3ambience4
    The food was 5 star!! We ordered the vegan chili fries and the grilled salmon. The chili fries were not over topped with chili and the chili wasn't too saucy. For us, this is perfect because we don't like soggy fries. The salmon was cooked to perfection. I requested to not have the chimichurri sauce because I prefer a naked salmon. It was divine. Then, there was the broccoli. The charred broccoli was the BEST broccoli I have ever had. Ever. It was so good I ordered a second side of it. The only reason I did not give a 5 star review was because of the lack of friendliness with the staff. The hostess appeared put out by us. The server was totally disengaged no matter how hard we tried to dialogue with him. Despite the service, the food is worth going for. You will also love the ambiance whether you chose to sit inside or out.

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  4. IliasG

    1 review

    4.0

    1 review

    Dined on August 27, 2023

    overall4food4service4ambience3
    Tasty burgers. Good service. We, a family of five, enjoyed our meal. Nice location.

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  5. EmilyH

    New York Area

    5 reviews

    vip
    2.0

    5 reviews

    Dined on August 27, 2023

    overall2food3service1ambience2
    Service was terrible. Our server never came over to us to take our order or check on us. One of our drinks didn't come and we had to flag server down to request it. Table was too small for our party of 5 even though we made a reservation for 5.

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  6. MarleneL

    1 review

    4.0

    1 review

    Dined on August 22, 2023

    overall4food3service4ambience3
    The burger wasn’t to my taste. I prefer a char-grilled burger better. Nor did I enjoy the truffle mix on the French fries. The fries were good on their own though. I love truffles but the product you used didn’t taste quite right. Also the entry doors are WAY to hard to open. That should be adjusted! On a positive note the Grains and Greens salad was super delicious. I would come back just for that but not for a burger.

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  7. anonymous

    New York Area

    23 reviews

    5.0

    23 reviews

    Dined on August 14, 2023

    overall5food5service5ambience5
    The Restaurant Week menu was diverse and delicious! I had the salad, veggie burger and apple tart. Everything was well prepared. Looking forward to my next visit!

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  8. JLRo

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on August 7, 2023

    overall5food5service5ambience5
    We really appreciated. Good good and service as well

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  9. JonnyB

    New York Area

    15 reviews

    5.0

    15 reviews

    Dined on August 5, 2023

    overall5food5service5ambience5
    This has always been a go-to spot for lunch/brunch on the weekends! Good food, ambiance, and the staff are always friendly and helpful. You can't go wrong with anything on the menu.. the burgers, apps, etc.

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  10. TomH

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on August 2, 2023

    overall5food5service5ambience4
    The best burgers on the West Side. Don't bother with the sushi--who ever heard of crispy sushi? And the very best carrot cake we've ever had. We enjoyed eating outside when the weather was nice, but inside is good too. You may make a reservation if you want to come in a busy time.

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  11. HBWeinz

    New York Area

    7 reviews

    vip
    3.0

    7 reviews

    Dined on July 30, 2023

    overall3food4service3ambience3
    5 Napkin seems to have unfortunately gone downhill. Service was meh -- my drink took forever to arrive, and my miso soup never arrived so we canceled it. The food that did arrive was fine but not excellent like it used to be. Old habits die hard, so I'm sure we'll continue to return for quick, pre-movie meals. For less quick, pre-movie meals, Maison Pickle next door can't be beat.

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  12. MichaelW

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on July 29, 2023

    overall4food4service4ambience4
    We had the 5 Napkin Burger and the Patty Melt with the Bacon and cheddar fries. Burgers were cooked to our preference. Fries were decent

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  13. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on July 28, 2023

    overall5food5service5ambience5
    Great food. We visited during restaurant week. It was a loud environment though which made talking to the person across from me hard.

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  14. OpenTable Diner

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 26, 2023

    overall5food5service5ambience4
    We are regulars at this 5N location and they are always good to us. The food is very consistent - excellent burgers.

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  15. Strummer62

    Philadelphia

    9 reviews

    5.0

    9 reviews

    Dined on July 25, 2023

    overall5food5service5ambience5
    Prompt, friendly service and tasty burgers. Delicious milkshakes, too!

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  16. RonnyR

    Hungary

    4 reviews

    5.0

    4 reviews

    Dined on July 24, 2023

    overall5food5service5ambience5
    We looked for a real burger in New York !! Not shake shack style … 5 Napkin is the place !! Wow great service and amazing burgers !!! Don’t miss it !

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  17. Bridgetw

    New York Area

    23 reviews

    vip
    1.0

    23 reviews

    Dined on July 15, 2023

    overall1food1service2ambience3
    5 Napkin Burger used to a great place to have a great burger years ago. Not anymore. The burgers are worse then fast food at expensive prices. I had a patty melt and it had about 1/2 pound of cheese with about a 2 Oz burger. It was greasy and messy and tasted nothing like it should. The fries are a joke, right out of a frozen bag. My husband ordered a burger with raw onion and it came with sautéed onions with a raw onion on top lol! I mean who does that? The bill was $58 and we didn’t even drink alcohol just a couple of soft drinks. We’ll never go back.

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  18. Cathy

    Atlanta Metro

    4 reviews

    5.0

    4 reviews

    Dined on July 11, 2023

    overall5food5service5ambience5
    Great location and using the Open Table app was so convenient. Food, service, and delivery of food to the table was wonderful. Wait staff very attentive. Couldn’t decide on just one burger, so a friend and ordered 2 different ones and shared. Both were yummy!

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  19. SHAIO

    1 review

    2.0

    1 review

    Dined on July 8, 2023

    overall2food1service4ambience4
    Our experience started off great - great atmosphere, kid friendly, good attentive service, good drinks. But it did not go so well when our food arrived - mediocre at best, honestly McDonald's burgers taste better. Also had immediate reaction to the food, running to the toilet. Considering the ridiculously high price for a burger that didn't include sides I'd say skip this one.

    1 person found this helpful

  20. JoshuaH

    New York Area

    6 reviews

    vip
    4.0

    6 reviews

    Dined on July 8, 2023

    overall4food5service5ambience5
    Love the new sushi option! Really gives variety to the menu!

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  21. Andrew

    New York Area

    1 review

    5.0

    1 review

    Dined on July 3, 2023

    overall5food5service5ambience5
    Excellent location with outstanding food and service. Highly recommend.

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  22. EthanN

    Los Angeles

    17 reviews

    vip
    4.0

    17 reviews

    Dined on June 30, 2023

    overall4food5service5ambience3
    I like meeting my friend here for dinner before going to see a movie at the AMC theater across the street. There’s one dish I almost always get: the grains and greens salad with salmon on top. One of the best salads in the neighborhood, and it's a fairly filling meal.

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  23. Nomnoms4ever

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on June 25, 2023

    overall5food5service5ambience5
    Watermelon Margarita was super refreshing. My party had 3 different burgers, a patty melt, fries and onion rings. Everything was perfectly temped and tasted fantastic. The portions are large and what I expected to pay for a meal in NYC.

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  24. GraduationLunch

    New York Area

    79 reviews

    4.0

    79 reviews

    Dined on June 25, 2023

    overall4food4service4ambience4
    Pleasant outdoor venue on a summer eve for a light bit of burger and salad.

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  25. CliffordP

    1 review

    5.0

    1 review

    Dined on June 25, 2023

    overall5food5service5ambience5
    My burger was fantastic--thick, juicy, pink in the middle, and with a crunchy sear on the outside. And the caramelized onions were perfect. Yum!

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  26. GdSNY

    1 review

    3.0

    1 review

    Dined on June 19, 2023

    overall3food4service2ambience3
    The food was good as usual; the service very slow, also as usual.

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  27. GlobalDiner

    New York Area

    92 reviews

    vip
    5.0

    92 reviews

    Dined on June 17, 2023

    overall5food5service4ambience4
    Though I wish the Tuna burger had a lot more wasabi in the mayo so it had a spicy kick, the sandwich itself was amazing. I asked the ahi tuna be seared sashimi style and it was cooked exactly as I requested. I also requested lettuce and tomato on the sandwich which was added at no extra cost. I ordered the small crinkle fries which was perfect for one person. Great meal.

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  28. SundayKindaLove

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2023

    overall5food5service4ambience5
    From the hostess seating me in a booth before my entire party arrived to the wonderful dishes throughout our visit, 5 Napkin Burger was an excellent experience. The kids menu was perfect, especially since I have one little one who likes to eat chicken fingers and the other that like sushi. Also, save room for the Carrot Cake! So delicious!!!

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  29. Foodie56

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 13, 2023

    overall5food4service5ambience5
    Best waiter. Perfect neighborhood spot. Easy go to on a rainy night.

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  30. MovieDay

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on June 11, 2023

    overall5food5service5ambience5
    Our waiter was very responsive. Followed up, made suggestions and overall made it a great day.

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  31. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2023

    overall5food4service5ambience5
    The waitstaff is amazing! The hostess has such a excellent vibe! He was bright, friendly and welcoming! His energy started off an amazing dining experience. Our waitress was super friendly and talkative! Good energy! She recommended the onion rings and Irish I had ordered 10 plates of them! The gentleman who served our food was so kind. I don’t know if the staff just has amazing energy because they like each other so much or if the owner/manager has created a vibe… but excellent people at this location.

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  32. OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on June 10, 2023

    overall1food3service1ambience1
    Waitress disappeared during service and forgot half of our order. Had to ask for drinks because she forgot to take that order as well. Total nightmare.

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  33. crcdkc

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on June 7, 2023

    overall5food5service5ambience4
    Best burger I’ve ever had !!! Great Service and very clean

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  34. upperwestsider

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on June 5, 2023

    overall5food5service5ambience3
    An excellent dinner as always - brussel sprouts, cauliflower florets (a bit spicy for me but my companions loved them), and of course sweet potato fries - not to mention our various entrees. Attentive service even though we were outdoors on the side street, my favorite spot there, and much less noisy than dining inside. Since the sheds are permanent (at least seasonally), even a little effort to decorate them would add to the otherwise rather bleak ambiance! But overall a lovely evening.

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  35. RonNYC

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on June 3, 2023

    overall5food5service5ambience5
    Great food....superb service...family-friendly atmosphere....highly recommended....A+++++++++

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  36. OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on June 3, 2023

    overall5food5service4ambience4
    Love this place! Old and young can find something on this menu. The sushi is a nice addition!

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  37. Willy

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on June 2, 2023

    overall4food4service5ambience4
    Colleen was the perfect assistant manager and hostess. When things got especially hectic because of a thunderstorm, she filled in flawlessly as our server!

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  38. CoachMacQ

    Greater Boston

    31 reviews

    vip
    5.0

    31 reviews

    Dined on May 27, 2023

    overall5food5service5ambience5
    Great comfort food restaurant on Upper West Side. Highly recommend!!!

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  39. AlanaC

    New York Area

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5
    We had a great family dinner at 5 Napkin as always. This the place we usually go to after a day at the museum of natural history. I really enjoy the 7 grain salad bowl, my husband enjoys the chicken and waffles and and my daughter ate pretty much her whole burger and veggies. Another family joined us for the museum and dinner and they were very accommodating when we changed the reservation from 4 to 8 people the day before. They are family friendly with a kids menu and dessert suggestions. They also got our strollers up and down the stairs without a problem. The other mom really liked her Mediterranean bowl. I highly recommend 5 Napkin!

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  40. JeanineW

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on May 20, 2023

    overall2food2service1ambience2
    The hostess was more concerned about hugging her friends instead of me being seated. My chair was wet and I was seated in the front right next to the door, which was uncomfortable because it was very cold. I kept my jacket on the entire time. The frozen margarita machine was broken. The waiter was nice however the food was ok. I will not be back.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Screening

    • Staff is vaccinated

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.5 stars by 1462 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 24 times today

Order delivery or takeout

Google Map for 5 Napkin Burger - Upper West Side

2315 Broadway, New York, NY 10024

Additional information

  • Cross street
    West 84th Street
  • Neighborhood
    Upper West Side
  • Hours of operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Cuisines
    Burgers, Unspecified, Pub
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street parking with meters on Broadway
  • Public transit
    1 train to 86th Street.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andy D'Amico
  • Additional
    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
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