Sushi Roku - Pasadena

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1. B

   Beebee

   San Diego

   15 reviews

   5.0

   15 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Beautiful decor, friendly servers, and excellent sushi…what more do you want??!

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2. JC

   JackieC

   Los Angeles

   18 reviews

   vip
   5.0

   18 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   Great food always and great service!

   Report
3. OT

   OpenTable Diner

   Los Angeles

   1 review

   3.0

   1 review

   Dined on January 22, 2023

   overall3food1service4ambience3

   Food was extremely salty, unable to eat it. I ordered filet mignon japonaise and the level of saltiness made it inedible. We also ordered wagyu and it was cold and had no flavor and was bland, it didn’t taste like wagyu. The only thing we enjoyed was the popcorn shrimp even though it was soggy. The filet mignon skewers were also very salty.

   Sushi Roku - PasadenaResponded on January 25, 2023Hi there! I'm sorry to hear that we didn't satisfy you on your last visit. We would love to get a second chance at providing you an excellent experience and figuring out exactly what you enjoy! Please email me at tcummings@sushiroku so that we can make it right for you. - Tom

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4. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on January 3, 2023

   overall5food5service5ambience4

   We’ve been here over the last 10 years many times and the food has always been excellent. This time was no different. Thanks to everyone in the kitchen.

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5. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined on December 29, 2022

   overall1food2service4ambience3

   Astronomically priced compared to the quality of the fish, simply put. A very average sushi experience for a big price tag. Additionally, the hostess was very inattentive when we arrived, and even though we informed her we were an Opentable reservation for 5:30, she did not register that and we just received a no show notice from Opentable.

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6. BK

   BrianK

   Phoenix

   11 reviews

   vip
   5.0

   11 reviews

   Dined on December 28, 2022

   overall5food5service5ambience3

   Delicious and fresh sushi. Accommodates gluten free. Service was excellent.

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7. f

   frequentdiner57

   Los Angeles

   47 reviews

   vip
   5.0

   47 reviews

   Dined on December 22, 2022

   overall5food5service5ambience5

   Always superior service and no cross contamination-important as I have a shellfish allergy. Thank you Sushi Roku!

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8. m

   mariposa

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on December 21, 2022

   overall5food5service5ambience3

   We wanted to reward our son for a big accomplishment in his karate progress & he loves Japanese food so we took him to Roku! Food was amazing & we had a great time. The service was excellent! It’s def pricey but you know what you’re gonna get. Only draw back was a 3/4 year old whose parents were letting terrorize the restaurant and run around literally yelling & coughing at random tables. I was appalled & we were there w out two young kids who were also looking at this child like “What the heck is going on?”

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9. OT

   OpenTable Diner

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on December 18, 2022

   overall5food5service5ambience5

   We always enjoy our sushi here. The service is great and the food is excellent.

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10. J

    John

    Los Angeles

    11 reviews

    vip
    1.0

    11 reviews

    Dined on December 14, 2022

    overall1food1service1ambience1

    Horrible service tonight for a takeout order. Rude hostesses at front. 5 minute has turned into 30 minutes. No explanation, no updates, no apology. Just lost a loyal customer.

    Sushi Roku - PasadenaResponded on December 16, 2022John- We're so glad you had a great time! We love Tom and Hector too! Looking forward to hosting yourself and your mom again soon! Kanpai!

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11. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Great experience. Lance our server was awesome .

    Sushi Roku - PasadenaResponded on December 16, 2022So glad you had a great time! Lance is definitely a rock star. We'll tell him you think so :) Hope to have you back again soon!

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12. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on December 10, 2022

    overall5food5service4ambience4

    I love this place! They have the best salmon sashimi and they have very good popcorn shrimp. Only complaint I have is that the bathroom doors are just terrible. I’ve hurt my fingers on multiple occasions just trying to open and close/lock the stall doors. They are loud and quite frankly annoying. I get that the establishment is going for the cutting edge look of their bathrooms, and the rest of the bathroom succeeds with that. Besides that, 5 stars, I love this place!

    Sushi Roku - PasadenaResponded on December 16, 2022Thank you so much for your review and feedback about the bathroom doors. We're glad you enjoyed your time here and we will look into the bathroom door situation. Please introduce yourself to our manager Tom next time you dine in! :)

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13. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5

    Friend’s Birthday

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14. IC

    ICB1023

    Los Angeles

    1 review

    2.0

    1 review

    Dined on December 4, 2022

    overall2food2service4ambience4

    I wish I had better things to say about the food at this place but it was extremely overpriced for what we got. The portions were so tiny and no miso soup or salad was offered like every single other sushi restaurant ever?! Truly disappointing with the "ok" quality food and portions.

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15. R

    Randy

    Los Angeles

    17 reviews

    5.0

    17 reviews

    Dined on December 1, 2022

    overall5food5service5ambience5

    Sushi Roku is always our “go-to” for great food, service, and a fun time. Hosted a small dinner for out of town friends and they absolutely loved it too!

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16. OT

    OpenTable Diner

    Los Angeles

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 7, 2022

    overall5food5service5ambience5

    Always great!

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17. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    Great food and Amazing service! Lance was the best !

    Sushi Roku - PasadenaResponded on November 5, 2022Thank you so much for dining with us at Sushi Roku Pasadena! We also love Lance! Please come back soon and introduce yourself to me! My name is Sarah and I am the General Manager here. I look forward to having you back!

    Report
18. p

    pamelah

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on October 24, 2022

    overall5food4service3ambience4

    It was really loud for a Sunday evening. We could barely hear each other.

    Sushi Roku - PasadenaResponded on November 5, 2022Hi Pamelah- I'm so sorry it was loud for you dinner on Sunday. I'd love to have you back and find a quieter table for you next time. Was it the music volume or overall atmosphere that was too loud? I appreciate your feedback and will make sure to monitor noise levels in the future. Again, I would love to have you back, please ask for me, my name is Sarah and I am the General Manager here. Looking forward to meeting you soon.

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19. DR

    DayR

    Los Angeles

    7 reviews

    3.0

    7 reviews

    Dined on October 23, 2022

    overall3food2service3ambience5

    Went for my birthday celebration. Always love the ambiance however, the food this time wasn’t exciting. I asked for a couple of dishes to be spicy or with a side of ponzu; and I’m glad that I did as almost everything that we ate was sweet. Was BEYOND surprised that they do an imitation and real crab mix when asking for anything crab. Yuck! My cocktail was okay however, had to ask for my passion fruit as it just tasted like coconut and lime. Dessert option could be a bit better, maybe one to two additions/have a better variety. Would definitely return however just for Sake and a couple of apps (the Brussel Sprout Chips and Black Edamame).

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20. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on October 9, 2022

    overall4food4service5ambience5

    Food was good but not great. Service was nice but pricy for the quality.

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21. CJ

    CJ2Review

    Los Angeles

    20 reviews

    5.0

    20 reviews

    Dined on October 2, 2022

    overall5food5service5ambience5

    Great manager in Sarah who is a welcoming force. Great food. Great service. Enjoy!

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22. HO

    HONDO

    Los Angeles

    10 reviews

    vip
    4.0

    10 reviews

    Dined on October 2, 2022

    overall4food4service3ambience4

    Nice place to eat date night or a family gathering.

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23. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on September 27, 2022

    overall5food5service5ambience5

    Always great sushi and service!

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24. AS

    AlbertS

    Los Angeles

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Always amazing Sushi! Been coming back because Talin took her time and explained the menu and now we know exactly what to get. Great service Great Food!

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25. KV

    KelliV

    San Diego

    35 reviews

    vip
    5.0

    35 reviews

    Dined on September 18, 2022

    overall5food5service4ambience4

    The food was delicious! The serving sizes are on the smaller size, which I enjoy.

    Sushi Roku - PasadenaResponded on September 23, 2022Hi Kelli! Thanks so much for your kind review. So glad you enjoyed yourself! Come back to visit us soon. My name is Sarah and I'm the General Manager here. Please introduce yourself to me next time, I would love to meet you. :)

    Report
26. OT

    OpenTable Diner

    Los Angeles

    19 reviews

    vip
    3.0

    19 reviews

    Dined on September 6, 2022

    overall3food3service4ambience3

    Food was just ok, but good service. Barely any air conditioning indoors

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27. l

    luv2dine

    Los Angeles

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5

    great food. our waitress was attentive. the restaurant provided us with complimentary dish for a minor mistake. --great customer service!

    Report
28. OT

    OpenTable Diner

    Orange County

    1 review

    4.0

    1 review

    Dined on August 27, 2022

    overall4food5service5ambience5

    everything was great.

    Sushi Roku - PasadenaResponded on September 5, 2022Thank you so much for your kind review! :) Please come back soon and introduce yourself to me. My name is Sarah and I'm the General Manager here. You may also ask for Tom, our other manager and we'd love to offer you a dessert on us!

    Report
29. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5

    Great location and ambiance, especially outside patio.

    Sushi Roku - PasadenaResponded on August 27, 2022Thank you for your nice review and we're so glad you enjoyed the patio seating. We look forward to having you dine with us again soon! Please say hello to me next time! -Sarah Hester (General Manager)

    Report
30. KS

    KamS

    Orange County

    11 reviews

    5.0

    11 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5

    My wife and I met each other for the first time and had our first date at this Sushi Roku. The host seated us at the same table we sat at on our first date. We’ve been to Sushi Roku several times, but never since we had our daughter (who is now 2 yrs old). We love the service, the sushi is always fresh, and we are never disappointed with our experience.

    Sushi Roku - PasadenaResponded on August 27, 2022Thank you, Kam, for your nice review and thank you for coming back to dine with us! We love hearing about a good love story! Please say hello to me next time and hope to see you soon! -Sarah Hester (General Manager)

    Report
31. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5

    Roku never disappoints.

    Sushi Roku - PasadenaResponded on August 27, 2022And neither do you! Thank you for your nice review and we're so glad you enjoy your time here. We look forward to having you dine with us again soon! Please say hello to me next time! -Sarah Hester (General Manager)

    Report
32. M

    Mderm

    Los Angeles

    11 reviews

    vip
    4.0

    11 reviews

    Dined on August 13, 2022

    overall4food3service5ambience5

    Ambience was amazing, the space is beautiful, lighting is great and music is the perfect volume. Hot / warm apps were the highlight of the evening. Drinks were strong and well balanced, sushi...fish quality was on par with ayce spots.

    Sushi Roku - PasadenaResponded on August 27, 2022Thank you so much for your nice review and we're so glad you enjoyed your time here. We look forward to having you dine with us again soon! Please say hello to me next time you dine in! -Sarah Hester (General Manager)

    Report
33. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on August 7, 2022

    overall4food3service5ambience4

    Food was okay. It wasn’t the most amazing sushi, but it got the job done. A little more on the expensive side though so do expect to pay a pretty penny. Our server was attentive and quick on busy night. Ambience was fine. There was a small concert the night went so it was a bit loud but nothing too distracting.

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34. OT

    OpenTable Diner

    Orange County

    2 reviews

    vip
    2.0

    2 reviews

    Dined on August 7, 2022

    overall2food2service3ambience4

    Not a great menu selection and sushi was not good.

    Report
35. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5

    Amazing staff best chefs and freshest authentic Sushi I’ve ever had! Must try Toro or you haven’t lived yet

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36. N

    Ness

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5

    One of our favorites! Staff, ambiance, quality of fish outstanding

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37. OT

    OpenTable Diner

    San Diego

    3 reviews

    1.0

    3 reviews

    Dined on July 31, 2022

    overall1food1service2ambience1

    I’m sorry guys, but this is not 5 start dining. I chose this place based on the 5 stars at Open Table. Should have done more research but really how much research can you do on a last minute pick and Open Table reviews had not let me down before. Should have gone to another place. The food was substandard, chain like. Sorry! But that’s what it seemed to me. The chicken teriyaki comes with mash potatoes! The kitchen was very slow. It took about 30 minutes for us to get the food, even with live ordering. The waitress missed one of our orders and as I tried to order some more food the waitress told me I would have to wait another 25 minutes for my order. The manager tried. He was very nice and attentive. But I had already wasted a rare night out at this place.

    Sushi Roku - PasadenaResponded on September 5, 2022Hello there! Thank you for your review and feedback. We hold ourselves to high standards here and I'm really sorry that we didn't hit the mark on your visit. My name is Sarah, I'm the General Manager here, and I would love to invite you back to try to improve your experience and make up for your last visit. Please call the restaurant and ask for me or Tom so we can arrange your visit. Thank you for your time and I very much look forward to having you in again soon.

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38. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    This place is our favorite! So I only have good comments! Thank you so much!

    Report
39. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Love Sushi Roku! Food is always fresh and beautifully prepared. Staff is wonderful and the manager is awesome as well.

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40. PH

    PattyH

    Washington DC

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    SUSHI Roku is yummy. I’ve been to both - the one in Santa Monica and Pasadena. Yummy sushi and entree choices. The calamari is freakin off the chain. We generally get two order. So worth it! The place is on the pricey side, but a good investment and recommend staying away from drinks unless you need to indulge. Have a snack at home before you go, otherwise you will over order. Drinks like most places are expensive. One of my favorites.

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