The Chateau - Andover

Reseñas de The Chateau - Andover de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Lise

   Gran Boston1 reseña

   1.0

   Comieron en 7 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 1

   Horrible… Made for people who does’nt known what is real italian food. The only thing that is italian in there is the pictures on the wall.
   

   The Chateau - AndoverRespuesta enviada hace 5 días

   We’re sorry to hear you didn’t enjoy your visit, Lise. As a family-owned restaurant with 90 years of Italian-American tradition, we understand that everyone has their own expectations when it comes to Italian cuisine. While our style blends heritage recipes with approachable favorites, we appreciate your feedback and will take it to heart.
   

   ¿Te fue útil?

2. K

   Kevin

   Gran Boston1 reseña

   1.0

   Comieron en 3 de mayo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Came back again after last bad experience as we still had a gift card. This time going in we knew to try the pizza. Caesar salads were good. My clam chowder came out lukewarm. Good taste but clams were chewy. We ordered a large cheese pizza. Took forever to come out. This was a 4:30p reservation. When it did come out, it was also lukewarm. Pizza quality was not much better than a frozen pizza. Cheese so far from crust and crust was hard and inedible.
   

   The Chateau - AndoverRespuesta enviada hace 5 días

   We’re sorry to hear this return visit still didn’t meet expectations, Kevin. While we’re glad you enjoyed the Caesar salads and chowder flavor, the temperature and timing of your meal clearly fell short. That’s not the standard we strive for—especially for a pizza we’re proud to serve fresh from our ovens daily. We appreciate you giving us another shot and will be sharing your feedback with our team to help us improve.
   

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3. LC

   LauraC

   Gran Boston2 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The food was very good and the service was excelent.
   

   The Chateau - AndoverSe respondió el 23 de abril de 2025

   Thank you so much for the kind words, Laura! We’re thrilled to hear you enjoyed your visit to The Chateau in Andover. It’s always a treat when our guests leave happy, and your note about Leah truly made our day—she’s a gem, and we’ll be sure to pass along your compliments. We’re also glad you loved the surf and turf! With 90 years of family-owned tradition behind every dish, it means a lot to know the flavors hit the mark. We hope to welcome you back again soon for another delicious meal and more great service.
   

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4. C

   Cheryl

   Charleston5 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a great time with friends celebrating a birthday!!
   

   The Chateau - AndoverSe respondió el 17 de abril de 2025

   Thank you, Cheryl! We’re so happy you chose The Chateau Andover to celebrate such a special occasion. Nothing makes us prouder than being part of great memories with friends and family. We hope to see you again soon for more celebrations (or just a great meal)!
   

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5. JD

   JulieD

   Gran Boston2 reseñas

   2.0

   Comieron en 22 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Service was slow and server barely checked in, dinks were far too strong and I couldn’t even drink it. Food was fine but not worth a trip back.
   

   The Chateau - AndoverSe respondió el 2 de abril de 2025

   Thanks, Julie. We're sorry to hear the service and drinks didn’t meet expectations—definitely not the experience we aim to provide. While we're glad the food was okay, we understand your overall visit fell short. We appreciate the feedback and will use it to keep improving.
   

   ¿Te fue útil?

6. KK

   KimK

   Gran Boston3 reseñas

   5.0

   Comieron en 18 de marzo de 2025

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   The waitress was excellent and extremely attentive. The food was mediocre and expensive.
   

   The Chateau - AndoverSe respondió el 2 de abril de 2025

   Thanks, Kim! We're thrilled you received excellent service—our team takes great pride in that. We appreciate your honest feedback on the food and pricing, and we’ll keep it in mind. Hope to welcome you back to Andover again soon!
   

   ¿Te fue útil?

7. J

   Joel VIP

   Gran Boston42 reseñas

   4.0

   Comieron en 28 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Average blue rinse discounts not much change in the menu
   

   The Chateau - AndoverSe respondió el 6 de marzo de 2025

   Thanks for your feedback, Joel! We appreciate your visit and your 4-star rating. Our menu stays true to the classic Italian-American favorites our guests have loved for years, but we always aim to provide a great experience for everyone. If there’s something new you’d love to see, we’re always open to suggestions. Hope to have you back again soon!
   

   ¿Te fue útil?

8. j

   judy VIP

   Gran Boston18 reseñas

   4.0

   Comieron en 15 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   We went on valentines weekend. Sat in the bar side ver noises. Didn’t get points for open table why? Won’t return in a hurry
   

   The Chateau - AndoverSe respondió el 25 de febrero de 2025

   Thank you, Judy! We appreciate you dining with us over Valentine’s weekend. We’re sorry to hear the bar area was noisier than expected and that there was an issue with your OpenTable points. While we do our best to ensure reservations are processed correctly, we recommend reaching out to OpenTable support for assistance with your points. We value your feedback and hope you’ll consider visiting us again in the future!
   

   ¿Te fue útil?

9. E

   Erik

   Gran Boston1 reseña

   3.0

   Comieron en 15 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Although we went on valentines the place was not very busy. We had to wait a while for our server to come take our drink order. I got the fish platter and it was both salty and crunchy and undersized compared to how other restaurants do it but around the same price.
   

   The Chateau - AndoverSe respondió el 20 de febrero de 2025

   We appreciate your feedback, Erik. While we’re glad you dined with us on Valentine’s Day, we’re sorry to hear that service was slow and the fish platter didn’t meet expectations. We’ll pass your comments along to our team as we strive to provide a better experience.
   

   ¿Te fue útil?

10. B

    Brian

    Gran Boston22 reseñas

    4.0

    Comieron en 15 de febrero de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    I booked a last minute late Valentine's day dinner with my spouse. We were seated soon after arriving for reserved time and greeted by our waitress. We ordered from the VD special venue and enjoyed a meal served without delay from an excellent antipasto to canolies for dessert. Our waitress was great and the food good so I will be sure to return.
    

    The Chateau - AndoverSe respondió el 20 de febrero de 2025

    Thank you, Brian! We’re so glad you and your spouse enjoyed a great Valentine’s Day dinner at The Chateau Andover. From antipasto to cannoli, it sounds like you had a delicious meal! We appreciate your support and look forward to welcoming you back again soon.
    

    ¿Te fue útil?