LA Prime at The Westin Bonaventure Hotel

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1. GG

   GreciaG

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined today

   overall5food5service5ambience5

   Our experience was GREAT our server MARIA was awesome very attentive and helpful. This was our first time dining here we were celebrating my husbands birthday and she brought out a chocolate cake with a candle for him even offered to take pictures of us she was overall great. We will DEFINITELY be coming again!

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2. J

   Jasmin

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Rafael was super sweet and very attentive. Can’t beat the view - every staff member we interacted with was kind and helpful!

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3. OT

   OpenTable Diner

   Los Angeles

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service3ambience3

   Went here for my birthday and the food was good. However, the steak was over cooked and it took well over an hour for our food to come out. The restaurant wasn’t busy so I don’t understand why it took so long. After informing them that we were there to celebrate my birthday I thought they would do a special dessert or something but I didn’t even get a “happy birthday.” We thought about ordering a chocolate cake and were told it would take over 20 minutes, so we just left. I was expecting more for the price, not sure that I would come back.

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4. KS

   KellyS

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   The view was fantastic, and so was the service and the food. We’ll be back again!

   Report
5. AG

   863686AG

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   This place has great food, excellent food for the price. The views are spectacular and very romantic for that special someone or for a special event. Our server Maria was a very gracious and attentive server and I cannot say enough great things about her only that they are lucky to have her.

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6. VM

   ValleyMom

   1 review

   4.0

   1 review

   Dined on January 22, 2023

   overall4food5service3ambience5

   Environment was amazingly perfect. Main course Food was super yummy but our starter-escargot snails, l didn’t like. Plus our male Server was not good, he wasn’t friendly at all and keep hurrying us! The only reason he got tipped was because the restaurant added the 18% tip into our final bill💁🏽‍♀️

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   The food and atmosphere alone made for an amazing dining experience, but our server, Norma, went above and beyond to enhance our experience! She was amazing! Will definitely be coming back.

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8. MH

   MarthaH

   Nashville

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   Best Steak EVER !!! Great service, Great drinks !!! Excellent view !!

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9. d

   diner86

   Orange County

   20 reviews

   vip
   5.0

   20 reviews

   Dined on January 16, 2023

   overall5food5service5ambience5

   John took good care of us again. Seabsss was perfectly prepare, crisp and golden on the outside, hot a moist in the inside. Good job Chef Marcos came by and checked on us. It was perfect as usual. We’ll be back soon.

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10. GC

    GabbyC

    1 review

    4.0

    1 review

    Dined on January 16, 2023

    overall4food4service5ambience4

    My husband and I were celebrating our anniversary when I made the reservation I let them now. The waiters Mario and John brought a slice of cake with happy anniversary on it. They were on point on everything we will definitely be returning.

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11. CM

    CindyM

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined on January 15, 2023

    overall5food5service5ambience4

    The food was great, and the sides were delicious. I enjoyed the creamed corn and Mac n cheese with lobster.

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12. TS

    TheresaS

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    The server discussed the details of every meal in the menu. The plating/presentation of food was great, all the food we ordered are flavorful and delicious. Though, the main reason we went there was the rotating restaurant below the LA Prime, it was not working. But overall, we had a great and fun experience celebrating the birthday of my son. The food and view at the 34th flr were amazing.

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13. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    We had nice dinner. Our server was very gentle and kind answering to all my random questions and request. The food could be a bit pricy but it was delicious!

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14. OT

    OpenTable Diner

    New Orleans

    5 reviews

    5.0

    5 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    The food, service and view were all incredible!! I will return if I travel in this city again.

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15. R

    Roberts

    Atlanta

    5 reviews

    vip
    2.0

    5 reviews

    Dined on January 9, 2023

    overall2food1service3ambience5

    The wine selection was weak. French onion soup had no taste. It took an 75 minutes to get out meal and then I saw why. My steak was so incredibly overcooked it was not edible. No taste and leather. Worst steak I have had in decade. Not as expected for a $800 bill for 6 people.

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food3service5ambience5

    My friends and I went for my 26th birthday, and the service was amazing. When it comes to the food, it truly depends on what you get. The Shrimp Scampi was amazing, along with the Macorroni and Cheese. The staff was very attentive and even brought me a complementary birthday dessert. For the service, views, and the Shrimp Scampi I will definitely make a second trip.!

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17. c

    commercialamir

    Orange County

    3 reviews

    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Everyone was amazed as we were all first time diners at LA Prime!! Food , Service and views from the 35th floor setup for a memorable evening!!

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18. PM

    PatriciaM

    Los Angeles

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service5ambience5

    The ambience, view, service, and steaks were phenomenal. However, my lobster bisque was luke warm! The steaks were the best Ive ever had! The filet mignon cut like better, a very high quality piece of meat! Overall, highly recommended!

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19. S

    Sandy

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience2

    The food was absolutely horrible! I got three lettuce leafs for a salad. The salad dressing tasted just like pure mayonnaise. The mac and cheese was awful and the customer service seem very segregated! I will never choose this place again! You are only paying for an expensive view!

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20. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food4service5ambience5

    It’s gorgeous.. and to be quiet honest very underrated for the view and dinner. I would definitely return. The host seemed to be a bit annoyed that we got to our table and my husband ask where the restroom was and responded that he had to walk alllllll the way back from where we came from. But other than that it was excellent. We are going back for sure !

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21. D

    doubleD

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Amazing but overpriced! Surely there are better balurs

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22. d

    diner86

    Orange County

    21 reviews

    vip
    5.0

    21 reviews

    Dined on January 6, 2023

    overall5food5service5ambience4

    Great Seafood Platter and of course my favorite 24 oz bone-in ribeye

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Dinner with my wife

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24. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    vip
    1.0

    3 reviews

    Dined on January 1, 2023

    overall1food1service1ambience2

    LA Prime Restaurant charged $195 per person for NYE dinner. So for this price we were expecting delicacy. First food served was a pretty nasty bread. Then they served a lobster bisque at room temperature and very liquid. The soup tasted like can soup, then a salad with “blue cheese” that was actually a heart of Lettuce with ranch dressing. I ordered a medium cooked filet mignon with lobster tail. The filet was completely burned on the top, and lobster tasted so bad and no fresh at all. We complaint to the manager and he didn’t take any responsibility and said “Happy New Year”. The bill was a total of $850. This place is a big FRAUD.

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25. AM

    ArmidaM

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food5service5ambience1

    There’s was a Pilar. And y’all don’t take Apple Pay

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26. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on January 1, 2023

    overall3food4service2ambience4

    Food taste and quality never disappoints. Service felt like our waitress was too busy to provide a hospitable experience, specially when you already banking with an 18% gratuity.

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27. ET

    ETTOREM

    Los Angeles

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service3ambience2

    Esperienza pessima per cenone di fine anno. Prezzo inappropriato rispetto a quanto offerto. Cibo scadente e atmosfera non appropriata all’occasione di fine anno. No musica. Cena ordinaria e scarsa. Poca attenzione al cliente. Locali freddi e non riscaldati. Sconsiglio vivamente questo ristorante.

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28. AB

    ArielB

    Los Angeles

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food1service2ambience3

    I was not impressed. Our steaks were over cooked. The dessert seemed store bought. For $195 it was not worth it.

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29. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food3service3ambience5

    New Year's eve. We were subject to ordering from a special NYE menu at $195 each -- the regular menu was not an option. We didn't expect this, as all 3 menus were available online. Also, as we had made an online reservation a few weeks earlier, we committed to a non-refundable deposit. Plus an 18 1/2% tip automatically added to our bill. In addition we ordered a bottle of Hartford Cabernet 2018. We discovered the wine served to us was the new vintage 2022. Are uou kidding me? it was awful, much too young. We insisted it be removed from our table and bill and it was. Never again. Shame on Westin and Marriott.

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30. SF

    SaraF

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service4ambience4

    We ate there New Year's Eve. There was a fixed price menu at $196 per person. The quality of the food was excellent. It's a splurge but we knew that going in. I'd like to try it when they have the regular menu.

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31. CJ

    CortneyJ

    San Diego

    7 reviews

    2.0

    7 reviews

    Dined on January 1, 2023

    overall2food2service2ambience2

    Disappointing. The martinis were not good, the lobster was definitely frozen, not fresh. Steak was decent. All food and drinks were marginal at best. Bummer, as we like staying at this property. The restaurant has gone downhill big time. The $195 NYE dinner was def NOT worth it.

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    The food was amazing and the location is perfect very romantic tables are not near each other so you are not listening to others' conversations. Will definitely be back.

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33. C

    Chap

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience4

    This NYE experience was exceptional without feeling too stuffy. High quality main course, service, and drinks. The only pitfall was the starter- it tasted as if it had been sitting around for some time. What followed was the BEST filet mignon and lobster tail I’ve had. Will be back again, especially for the amazing panoramic view of DTLA. Highly recommend

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34. V

    Veronica

    Los Angeles

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food1service1ambience1

    We made a reservation for our anniversary. We were initially seated at an open table where we could barely hear each other speak. After we requested a booth, our waitress said we needed to wait to order even though she was already at our table. After a very mediocre drink (tasted like dirty sink water), we ordered rib-eye steaks. I requested medium rare temp and the waitress told me I didn’t know what i was doing and suggested I order medium instead but begrudgingly agreed to put in our order as requested. After some time we both received RAW steaks that were merely seared on the outside. When I bought it to the waitresses attention she said I should not have ordered medium rare and it was my fault for not listening to her. I kindly requested they cook the steak longer to an actual medium rare tempature. After a few minutes we were given the same steaks, equally as raw and another earful about how we were wrong to order medium rare. I requested a manager and waited 15 minutes while they “tracked him down”. When the “manager” came he merely glanced at our plates and sarcastically asked if the food was not to our liking. Not even an apology or the decency of eye contact. He took our plates and told us to “save room for dessert” then walked away without another word. I’ve had better service at fast food joints than here. This place used to be nice and upscale but I will never be returning here again. Thanks LA Prime for ruining our anniversary.

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35. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on December 31, 2022

    overall4food4service5ambience5

    View was nice, host was ok, Filet mignon was delicious, drinks are strong which I loved, lobster Mac n cheese w bacon was ok, Brussels sprouts were ok, waiter Cameron was excellent!

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36. EC

    EstelaC

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Food and service was excellent. Enjoyed a filet mignon, requested medium, and it was cooked great.

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37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Excellent in every respect!

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38. B

    Becca

    Philadelphia

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The lobster bisque and sea bass were absolutely phenomenal- some of the best I’ve had. I also tasted the pork belly and salmon- both of which were fantastic as well. The price was a bit high- but the food and excellent, fast service made it worth it. Highly recommend.

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39. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 30, 2022

    overall1food3service1ambience3

    We had an overall poor experience. From the food to the service it was very dissatisfying for the price we paid for dinner. From the beginning the waitress was constantly coughing without mask when taking our order. We were served cold bread and when asked we were told that was the standard yet the table next to us had warmed bread without asking for it.When I ordered coffee I didn’t even get a spoon and had to constantly ask for creamer. We had to wait half an hour for the entrees to arrive after eating appetizers. In addition, the lamb chops I ordered was burnt black and served with a mint jelly that tasted like children’s toothpaste. Even the lemon slices for water that they gave us had spots going bad. We had a bill around $400 for 4 people and even drive over an hour and a half and we’re sorely disappointed.

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40. L

    Lillian

    Denver

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food5service5ambience4

    It was uncomfortably cold in the restaurant for me. I needed a jacket on to be comfortable. it was my first time at la prime and the address listed is 404 Figueroa st where the uber dropped us off, but that takes you to the other side of the building where all the doors to the building are locked on that street. my elderly mother was with me and she had a hard time walking a block and a half trying to find the entrance. we weren't expecting to be walking and she had trouble. fortunately, it wasn't raining or bad weather otherwise, it would've been pretty miserable. the better address which i later found out by the hotel staff is 401 flower st. the service was excellent and the food was delicious. the portions are smaller than your regular restaurants but that was ok with me. it was filling and the quality of food was very good. I was most happy with the service.

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