The Melting Pot - Edmonton
I found it way too dark and noisy. It was 9pm and beyond loud. We won’t be back. I work as a food photographer and food stylist. Way better places to spend money and time.
Every time we come to Edmonton we eat here. Great food and terrific staff. Because my wife has several allergies they go out of their way to make it right for her.
Very little portions for the price, slow and inefficient service, too dark to read the menu, won't come back
Limited burners per table, although we called to request additional burner we were only provided one.
This meant limitations with ordering and meal enjoyment.
Much prefer experience at grizzly house.
Food was good. But the service was terrible last night. Server rarely came to the table. 20 min before first two people got their drinks, and an additional 10 min before the next two got thieves. When our first drinks were done we were never asked if we wanted another. Very delayed service from the kitchen.
We’ve been coming to the Melting Pot for ten years. It has been steadily declining in value and service quality, but this was our most disappointing experience by far. The change in service style that was explained to us might in theory mean we were served promptly and with more care, but instead it was way too many people coming by in the beginning of the meal to ask the same questions, and then hardly anyone coming by towards the end. We waited 25 minutes for coffee, despite purposefully ordering it early so we could enjoy it WITH our chocolate. By the time it came, my husband’s regular was cold, and then 15 minutes later my decaf was delivered because they apparently can’t brew two types of coffee at once. For a restaurant this size this is baffling to me. It was loud, as we were seated right off the hallway bathroom. The music was far from ambient, as it was mostly pop music. Several times the waitress set up her serving stand just beside our table so she could collect dirty dishes from the surrounding tables and then take them all at once, which amounted to us feeling like we were sitting beside a dirty dish sink for most of our meal. After the main course, our oil sat in front of us, smoking and burning for a good 10 minutes before it was picked up.
Overall, I could go on, but we won’t be spending $150 on a meal here anymore. Which is too bad, because it used to be our go to place. Once upon a time, a manager come by to make sure your experience had been exemplary, but they don’t even do that anymore. So, it’s clear that they don’t really care that much about people’s experiences. This used to be a really classy, enjoyable place, but now it feels like a cheap family restaurant run by teenagers.
Great service and awesome meal......................................................!!!!!!!
Everything was good except for the beef. We ordered filet which should have been tender but we could hardly cut it with a knife. It was really difficult to chew.
Absolutley wonderful food, cozy atmosphere pretty pricey but worth it for the experience would hightly recommend
This was my favorite restaurant until now. It was my birthday and we had the worst service. We had asked for faster service because I am diabetic which has never been a problem in the past but Tuesday night, we watched everyone seated after us, get their food first. Our broth cooked off so much before we got our meat that our meat stuck out of it while cooking. We asked for more potatoes and he brought 4 chunks, that’s all until we asked for more again- twice. Finally after 2.5 hours and not even having out dishes cleared or our last course of chocolate fondue, we just asked for the bill.
Totally ruined what should have been a nice celebration
Went here for our anniversary, food and service was absolutely amazing! Thank you for such a great time.
We had a great Dinner everything was really good !
We always enjoy our special occasions at The Melting Pot. We always recommend you to our friends and we will be returning again soon!! The food is amazing. The atmosphere is perfect.
Excellent! Found too dark but enjoyed our meal very much
Been here several times, and will revisit.
We were here for an anniversary, ended up sitting in an open booth by the bar. Was okay, but generally have the booths that are a little more segregated. Server did an okay job, was a Friday night, so certainly busy. Had some missed timings and orders with the drinks and the order of food coming out had we not spoken up, would have gotten the main before the soups and salads. Food was good, however for the 100$ a head the bill comes to, left a little to be desired on the service and drink side. I do realize it’s an experience and there’s not much turnover, so the table numbers and cost is all relative, but have had better experiences there.
A bit expensive, but overall a good experience. Not a place I would go to often as I found it too costly for my pocket.
Love this restaurant so much and our experiences have always been awesome!
I was a little disappointed with the food that comes with the cheese dip. The bread was cut up in sizes to feed a bird also carrots and grape tomatoes to dip in a cheese dip?? That did not appeal to us at all. The fusion meat selection was pretty good and the chocolate fondue was good too. It’s so dark in there I guess to create a romantic atmosphere but our dinner was with friends and we had to turn our flashlight on from our phones in order to read the menu properly.
Great restaurant for special celebrations.
Excellent service, food and experience. As a person with celiac The Melting Pot made sure our experience was complication free and explained all of my gluten free options. Thank you for a terrific meal and wonderful experience. Next time we are in Edmonton we will be back.
Evening was wonderful. The perfect night out with my friend. The service was exactly what we wanted to enjoy a special birthday.
For going so early felt the service would be a little better but our waiter kept forgetting stuff and we had to remind him several times. Been there before wth great service but this was not up to par.
We go every year for our Anniversary and always leave happy and full
Amazing, our server was so helpful, everything tasted great!
Our server was great, she explained the menu options very clearly and was a huge help with our meal selection.
The only downfall in my opinion was the heavy price tag. Drinks are way over priced and under poured. We were expecting and prepared for a large bill but I still say that they are over priced.
I will still recommend and return to the melting pot but I will change my orders to reflect the cost.
Great for special occasions. Must have the 4 course experience!
Waited over 25 mins for drinks. Had 4 different servers throughout the night. Took a long time to even get the main course. Messed up our bills.
For me it was a nice get together but way too expensive to do very often.
it was awesome, as usual
Food was good. Our server Celine was outstanding. It's a great place for a celebration. My wife and I enjoyed spending our special evening there and built more great memories. If you want variety you need to try the "couples night out" If nothing else the Chocolate fondue is worth the trip alone.
I brought my wife there and got the romance special for our wedding anniversary, the booth was perfect, the waiter was the best one we have had in years, the food was on point and our night was perfect
Too dark for someone with not so steady legs...I did not feel safe going to the washroom...i don't feel it necessary to use my phone to read a menu. Which we did..the food was very nice but it was slow.
One amazing and unforgettable experience at The Melting Pot together with my daughter, and best friend. The waiter was so helpful and taught me everything about the menu, and how to experience fondue. We all laughed, and had a such a great time, we didnt realize we were there for almost 4 hours. I wouldn't change a thing, and we will definitely be back when we travel to Edmonton :) Thank you to the staff at The Melting Pot for this incredible and beautiful experience.
The food was great but we waited an hour and a half for our entree of raw meat. We were told. It's because two tables of large parties came in and they were backed up however other tables that came in after us were getting their food. We only got a 15% discount for being there for THREE hours which half of that was spent waiting. Our waiter didn't come to the table often and we had empty drinks half the time as well. Poor service for paying $150.
Amazing as always. We always go here for our anniversary and it never disappoints ☺️
Our server was awesome Moe was his name i think. Very knowledgeable very accommodating and fun! Made our experience all that more relaxed and enjoyable
Such a wonderful evening!
Our head server Kennedy was so attentive and made sure we had everything we need, Checked on as the right about and was personable. The other servers helping him where just as wonderful.
The manager stopped in to make sure everything was fabulous.
You can really tell that they work as a team!
We visited the melting pot for our anniversary, and were delighted to have an excellent atmosphere in which to enjoy each other's company. After ten years of marriage, this restaurant proved to be just what we needed to help celebrate our special day.
Great food and great service. Did find our table a little dark. Hard to read the menu without it sitting open underneath the light. Very minor issue. Excellent night out.