The Park Room

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1. NF

   No1Foodie

   Philadelphia

   15 reviews

   3.0

   15 reviews

   Dined on May 26, 2019

   overall3food3service4ambience4

   Great views of the park .very peaceful great service!

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2. OT

   OpenTable Diner

   Austin

   1 review

   1.0

   1 review

   Dined on May 11, 2019

   overall1food1service1ambience1

   Made a reservation and show up only to find out there is an event. they are closed for the event

   Report
3. OT

   OpenTable Diner

   New England

   8 reviews

   vip
   4.0

   8 reviews

   Dined on February 20, 2019

   overall4food4service5ambience5

   Amazing views of the park and very attentive service.

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4. CD

   ClaudiaD

   New York Area

   3 reviews

   1.0

   3 reviews

   Dined on December 29, 2018

   overall1food1service1ambience1

   We made reservations online for 2:00pm. It was one of the choices. When we got to the restaurant we were turned away and was told that the kitchen closes at 2:00pm and they no longer take customers.

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5. H

   Hikeswim

   New York Area

   21 reviews

   vip
   3.0

   21 reviews

   Dined on December 27, 2018

   overall3food2service1ambience4

   Salmon was over cooked, ordered medium rare and it came out very well done. Coffee wasn’t hot. And the wait staff not attentive. The view of Central Park is lovely. The hotel needs to pay more attention to the restaurant.

   Report
6. k

   kens

   New York Area

   12 reviews

   vip
   5.0

   12 reviews

   Dined on December 16, 2018

   overall5food5service5ambience5

   Excellent food and service

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7. DD

   DianeD

   Naples

   3 reviews

   2.0

   3 reviews

   Dined on November 27, 2018

   overall2food4service1ambience1

   Open Table accepted my Park Room lunch reservation for 3people at 2pm Nov. 27th in the Park Lane Hotel on 59th St . My husband and I arrived at the restaurant on time with, our out of town guest who had just arrived and hour earlier. We were hungry and looking forward to a delightful lunch with our guest and enjoying the beautiful view of CP. We were greeted and told the restaurant closes at 2pm. I explained that Open Table had accepted our reservation for 2pm. He left and returned with the same answer. We were told to go to the bar and that the bar had the same menu. We proceeded to the bar. (Hum, same menu? only thing missing was a nice table....) Not at all what we had been looking forward to: we were seated looking at the bar waiter station and a TV screen. The meal was very good but our guest's French fries were cold - they were replace with hot ones. We paid the bill and left a very nice 25% tip. The next day after looking at the bill we found the bill was tip compri. We live in Manhattan we always leave a tip. I guess I should have know not to go to a tourist destination. I feel it is uncouth to make a fuss: Therefore, I did not whine, cajole, or make a scene when I was told there was no service. After all we were there to enjoy our guest. My expectations from a 4 Star hotel restaurant: I expect that under the circumstances, our reservation would have been honored. Regardless of the Open Table mix up or whatever the existing circumstance may be. I would also expect that Open Table would have the correct time available when a customer is making a reservation. I would expect that we would have been told at the time of the check being presented that it was tip compri. Sad to be so disappointed.

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8. AB

   ABWTD

   New York Area

   27 reviews

   4.0

   27 reviews

   Dined on November 25, 2018

   overall4food4service4ambience5

   Spectacular views of Central Park from nearly any table chosen. We had brunch here twice. The food is very good & there is something for everyone. Although one may feel it's pricey, it's all about the view here!! Will definitely return.

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9. A

   Andy

   New York Area

   159 reviews

   vip
   3.0

   159 reviews

   Dined on February 11, 2018

   overall3food3service3ambience1

   Unfortunately it wasn’t up to par and is severely outdated in decor. This could be so much more and comes way short. Such a shame to have a glorious space like this and not even come close to its potential.

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10. RD

    RonnieD

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2017

    overall5food5service5ambience5

    Wonderful staff, food was delicious and portions very generous. Excellent views of Central Park. Would gladly return.

    Report
11. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    1.0

    3 reviews

    Dined on December 17, 2017

    overall1food1service1ambience1

    We booked a Sunday brunch for holidays. On our arrival, there was a crowded event happening at the location despite our reservation. We failed to find a manager to discuss the situation, a guest participating the event asked us to leave. We called the reservation number, a lady informed us that all reservations moved to another place at the hotel. She was extremely unhelpful and failed to understand we wanted to eat at the specific place we booked. She did not offered any real apology. We had to find another spot for brunch last min. I say, this place does not live to any of the expectation, staff is not classy. Stay away!!

    Report
12. a

    afrmalatesta

    New York Area

    1 review

    3.0

    1 review

    Dined on December 16, 2017

    overall3food4service2ambience5

    VIEW AMAZING.Ambiance wonderful.Food very good...BUT the restaurant was empty 12 in the afternoon..Maybe 20 people..At noon upon arrival..The place was a little in disarray..SERVICE BAD..CONSTANTLY asked for cooffee refills and water..The few times ive been here in the past 5 years..Its ALWAYS this way. I go for the view..Mostly..Central Park is pictiresque

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13. LW

    LeslieW

    Charlotte

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 11, 2017

    overall5food5service5ambience4

    Amazing view. Great staff. The ladies room was under construction so that was a little annoying. But probably why could get a last minute seat. I'll be back!

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14. W

    Watson

    Vancouver

    1 review

    1.0

    1 review

    Dined on August 12, 2017

    overall1food1service1ambience1

    Despite being able to book it on OpenTable, the restaurant was CLOSED!!

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15. OT

    OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on August 9, 2017

    overall2food4service4ambience3

    Allowing for a 130 reservation when they close at 2pm. The server was great. Everyone else made us feel we were imposing.

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16. OT

    OpenTable Diner

    Caribbean

    2 reviews

    vip
    3.0

    2 reviews

    Dined on July 7, 2017

    overall3food3service3ambience2

    Mediocre, not worth a visit

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17. F

    Foodienyc

    New York Area

    6 reviews

    vip
    2.0

    6 reviews

    Dined on May 14, 2017

    overall2food1service3ambience4

    The food is terrible. For $75 on Mother's Day, there is no fresh Juice or fruits like in most hotels. Cold cuts and hot food are very limited. The room is nice but the food is the worst I have had in this price range.,

    Report
18. MR

    MarlenaR

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 8, 2017

    overall5food5service5ambience5

    We had a great lunch! Beautiful view! Friendly and attentive staff! The food was fantastic! Lovely hotel and restaurant!

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19. l

    lavfly

    San Francisco

    107 reviews

    vip
    4.0

    107 reviews

    Dined on April 2, 2017

    overall4food4service4ambience3

    Beautiful day to enjoy Central Park view. Lunch included a delicious Park Room Hamburger, and a tasty Steak Sandwich. Very pleasant and professional staff. Wine prices a little steep, try their signature cocktails instead.

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20. T

    noriT

    New York Area

    1 review

    3.0

    1 review

    Dined on February 19, 2017

    overall3food3service3ambience4

    View from the windows were great and quiet Sunday afternoon.

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21. S

    Sea2shinyc

    New York Area

    39 reviews

    1.0

    39 reviews

    Dined on December 24, 2016

    overall1food3service1ambience1

    Where do I begin . We went here expecting a nice holiday brunch. What they failed to mention was they cut brunch off at 11. Who ends brunch at 11 on Christmas Eve ?! Pictures were deceiving , only two sad ornament displays in the entire dining room of shabby furniture , and un-set tables. The mirrored doors were shut until our 12 o'clock reservation time when they were unceremoniously opened by a waiter who said " all right , you can all come in now " and then walked away. No one brought each group to a table , no one checked for reservations . The waiter then gave us two menus because they didn't have enough menus for our group of 4. We asked for a drink menu and we're snarled at. Most unprofessional service I have ever encountered for a $300 bill. Don't just walk away from this restaurant , RUN !

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22. OT

    OpenTable Diner

    San Diego

    1 review

    2.0

    1 review

    Dined on December 16, 2016

    overall2food2service3ambience3

    The location for viewing Central Park was good, but there was a hair in my food and two items I tried to order were unavailable because they were out of ingredients. I would not return for a meal there.

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23. k

    ksmiller

    Palm Springs

    4 reviews

    vip
    1.0

    4 reviews

    Dined on December 5, 2016

    overall1food1service1ambience1

    I received a confirmation for our reservation, but when we arrived there was no one around and the restaurant was empty. We had a hotel employee do some investigating and were told that the restaurant was closed due to a private event occurring later. Needless to say, we were not happy about the situation and our waste of time.

    Report
24. r

    rodri

    San Francisco

    1 review

    1.0

    1 review

    Dined on December 4, 2016

    overall1food1service1ambience1

    this place allows reservation for lunch / brunch time on Sunday, but it doesn't actually stay open after 12PM. And the team acts like you are crazy to even mention that you have a reservation. Huge #fail for OpenTable, unfortunately.

    Report
25. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 24, 2016

    overall5food1service5ambience5

    The place is very nice! Beautiful and peaceful! But we didn't like the dishes! It was not tasty! The service and the people who work there were really incredible and very kind!

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26. FR

    FREDA

    New England

    42 reviews

    vip
    2.0

    42 reviews

    Dined on November 18, 2016

    overall2food1service1ambience5

    I suppose must one be suspicious of restaurants with great views. The view was a ten out of ten and the Dining Room elegant and quiet. That's where the good news ends. We arrived on weekday at 1;30 and was immediately told that we needed to have our order in by 2:00. The menu though not unreasonable had what I thought to be an odd selection. They had one of there specialties as vegetable ravioli. It was overcooked pasta in a soupy sauce. My guest had a pastrami sandwich that was bone dry. The service was cold and unconcerned. Fortunately the view was good along with the company. From now I will view Central Park from a different location.

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27. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on November 13, 2016

    overall1food1service5ambience3

    Dont go for brunch as they dont serve it. It is only regular lunch

    Report
28. f

    foodieinternational

    New York Area

    40 reviews

    vip
    5.0

    40 reviews

    Dined on August 2, 2016

    overall5food5service5ambience5

    As usual, food excellent, wait staff friend & efficient.

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29. CR

    CraigR

    New York Area

    20 reviews

    vip
    4.0

    20 reviews

    Dined on June 19, 2016

    overall4food4service5ambience5

    Beautiful view just over the treetops of Central Park. Service was top notch food was very good as well.

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30. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on March 27, 2016

    overall2food2service2ambience1

    Badly needs a decor update

    Report
31. E

    Excellent

    New York Area

    27 reviews

    vip
    2.0

    27 reviews

    Dined on March 15, 2016

    overall2food2service1ambience1

    A scene in the new TV show "Vinyl" was shot in the Park Room...which seems great, except that the show is set in 1973 and the producers didn't change a thing. Sarcasm aside, the place seems very, very dated. Service was not horrible, but wasn't good. And the waiter wasn't friendly at all. My food was bad, although my friend said his was okay. So there are all the negatives. Any good news? Yes...the view is amazing. I was there in winter so we could see into Central Park. I suspect in summer it's a nicer view, although you probably can't see as much when the trees are covered in leaves. The dining room is quiet with large tables and a lot of space...which is very hard to find in NYC. So if you don't mind old furniture and grumpy waiters, you'll enjoy the view. I suspect if you set your expectations correctly you'll enjoy your meal, but if you have high expectations you will definitely be disappointed.

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32. OT

    OpenTable Diner

    Indiana

    1 review

    2.0

    1 review

    Dined on February 4, 2016

    overall2food2service3ambience1

    Very slow business. Furniture and Décor very old. Friendly Waiter. Very restricted hours open.

    Report
33. n

    nyfoodie

    New York Area

    2 reviews

    vip
    4.0

    2 reviews

    Dined on January 27, 2016

    overall4food4service4ambience5

    Lovely big windows overlooking Central Park.

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34. L

    Lovely

    Denver

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 24, 2015

    overall5food5service5ambience4

    Great food, fantastic service and wonderful view of Central Park.

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35. j

    john

    Denver

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 21, 2015

    overall5food5service5ambience5

    Fantastic experience. Great service, good food , wonderful view and quite. We went back!

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36. LI

    LINDA

    Tampa

    41 reviews

    vip
    4.0

    41 reviews

    Dined on December 21, 2015

    overall4food5service3ambience5

    The view of CENTRAL PARK was fantastic. The food selections were great for lunch. The service was not that great. We had to eventually get up and stand near the door in order to get or check.

    Report
37. TK

    ThomasK

    Philadelphia

    6 reviews

    vip
    4.0

    6 reviews

    Dined on December 14, 2015

    overall4food4service4ambience3

    No crowd and very nice view.Server very attentive .

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38. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 29, 2015

    overall1food1service1ambience3

    Incredibly unprofessional staff, run-down facility, indigest food

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39. O

    Overrated

    Tallahassee

    1 review

    3.0

    1 review

    Dined on November 26, 2015

    overall3food3service1ambience2

    Disapointing overall. Service was horiible, selection for Thanksgiving meager to say the least. View is only the trees, Has a run down feel.

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40. F

    Foodie

    New York Area

    108 reviews

    vip
    2.0

    108 reviews

    Dined on September 15, 2015

    overall2food2service2ambience5

    An excellent ambiance, with 20 foot windows. .... Good was very average. The cost was reasonable given the location and ambiance. The strawberry, mango and blackberry sorbets, showed up as lemon, berry and coffee. Had we known, we wouldn't have ordered it.

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