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The Burnham Restaurant

4.4
4.4
329 Reviews
$31 to $50
American
The Burnham Restaurant is your bridge to our community designed in the spirit of Daniel Burnham. In the heart of downtown Cleveland, we feature sustainable conscious cuisine steeped in our Mid-West traditions. Craft your own personal connection to our vibrant community with us.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Contemporary American, Comfort Food

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (216) 413-5120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

  • Neighborhood

    Downtown Cleveland

  • Cross street

    Mall Drive

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 329 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.1Food
  • 4.5Service
  • 4.3Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Great for Lunch

  • Cleveland

    Great for Lunch

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Filters

  1. S

    Steve

    Cleveland

    10 reviews

    vip
    2.0

    10 reviews

    Dined on September 18, 2022

    overall2food1service3ambience3
    The food choice was only one thing...a breakfast buffet where eggs were cold and watery...bacon swimming in a grease pool...cold potatos.
  2. OT

    OpenTable Diner

    Columbus

    2 reviews

    2.0

    2 reviews

    Dined on August 21, 2022

    overall2food2service2ambience3
    Went for brunch there because we stayed at the Hilton. Ordered from brunch menu. Brought the wrong side. They were out of the potatoes and subbed a couple of chunks of watermelon without telling us so we could decide if we wanted something else. They were out of a brunch item 2 hours before they stop serving brunch. The waiter was not informed they were out of the item so he comped 1 of the meals. I would not go there again.
  3. PC

    PaulC

    Surrey

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience4
    Good for an in house hotel restaurant. Fairly limited menu but that enables them to do what they do well. Food was well cooked and tasty. Staff helpful and attentive. Open plan kitchen is nice to see your food being prepared.
  4. JM

    JeannetteM

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5
    Firstly, I cannot say enough good things about our waiter Michael. He really went above and beyond to get us everything from ketchup to soda refills. The service was really top notch. We went at lunch time and it was quiet and calm. All around great ambience. The food was pretty delicious too.
  5. OT

    OpenTable Diner

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food4service5ambience5
    Hidden gem!! Patio is perfect!
  6. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Greeted by a friendly hostess, immediately seated and water poured! Waiter was very nice and attentive. All around nice experience. We had the Lake Erie Walleye and it was a generous portion, really good. Not too noisy so we could carry on a conversation. I will be back for sure.
  7. TE

    TerryEHicks

    Columbus

    26 reviews

    vip
    5.0

    26 reviews

    Dined on July 27, 2022

    overall5food5service4ambience5
    Fish and chips were awesome
  8. TH

    TracyH

    Cleveland

    1 review

    3.0

    1 review

    Dined on July 22, 2022

    overall3food2service4ambience4
    Limited menu. Small, overpriced portions. Steaks ordered medium rare were cooked well done twice. Slow kitchen service considering how empty the place was on a Friday night. Yet the linguini with alfredo and chicken was fresh and flavorful, and the waiter was friendly, thorough and attentive.
  9. j

    jamesa

    Philadelphia

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food2service3ambience4
    food was not below par
  10. l

    lovechitown

    Louisville

    10 reviews

    3.0

    10 reviews

    Dined on July 1, 2022

    overall3food2service3ambience3
    Server was helpful with the menu. Efficient. Food was cooked temperature fine but flavorless. Lemon and salt to the rescue.
  11. NP

    NickP

    1 review

    3.0

    1 review

    Dined on June 29, 2022

    overall3food3service4ambience3
    I think the food was ok, but i would have like a second side with steak i ordered, the side of potatoes was a very small portion....
  12. SD

    ScottD

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5
    Went for our 5 year wedding anniversary and the place couldn’t be better. Food was amazing and the service was even better. Ryan and staff were awesome and I couldn’t have picked a better place. Will be back.
  13. MD

    MichelleD

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5
    Very nice hotel restaurant. Food and service was very good and efficient.
  14. BE

    BrieE

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 18, 2022

    overall5food5service5ambience5
    Great food and service!
  15. J

    Jacob

    Washington DC

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 1, 2022

    overall5food5service5ambience3
    Great dinner steak was amazing, Old Fashioned was perfect, apple tarte was amazing as well!
  16. PB

    PhilipB

    1 review

    3.0

    1 review

    Dined on April 19, 2022

    overall3food3service3ambience2
    This restaurant was a disappointment considering it is a Hilton convention caliber hotel. The food was nothing exceptional taken from a limited menu. Desert was very small. I asked for a caramel sauce to be told ten minutes later that they were out. They could have made the sauce in that time.
  17. E

    Eastsider

    Cleveland

    14 reviews

    vip
    4.0

    14 reviews

    Dined on April 19, 2022

    overall4food4service4ambience4
    The service was good and not rushed. Meals were nicely prepared and plated. Overall, good experience.
  18. KS

    KristinS

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1
    Horrible ! Good options were limited, overpriced, and not good. If you want to sit with a large group, everyone had to be on one check. Was not busy in restaurant and took us an hour to order after we placed drinks. Won’t be back again
  19. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5
    Ryan the bartender / server was awesome. Good food good price.
  20. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 24, 2022

    overall2food1service5ambience2
    Service was great. Food terrible and over priced. Again, service was lovely.
  21. E

    Erinn

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5
    We really enjoyed the small plate meatball. Great flavor and not really all that small. Great service, great location. Would highly recommend.
  22. JS

    JeffreyS

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1
    Service was annoying and the food was terrible. We ordered the Margherita pizza. It was a dry piece cardboard with a tomato on it. Don't even get me started on the salad. Our server seemed like he was ease dropping on our conversation.
  23. KD

    KatherynD

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food3service3ambience3
    Expensive for the food you get for their lunch menu. Not as many options as the dinner menu, not much for vegetarians, very limited.
  24. S

    Shoot

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2022

    overall3food4service5ambience5
    Too Limited menu. Too high price for quality of food
  25. SK

    ScottK

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on March 4, 2022

    overall2food4service1ambience3
    Good food, but way way way too slow. It took about a half hour longer than what it should have.
  26. DE

    DeniseE

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on February 12, 2022

    overall4food4service5ambience5
    The service staff is outstanding. Constant attention and always pleasant!
  27. CJ

    ClaraJ

    Cleveland

    12 reviews

    vip
    2.0

    12 reviews

    Dined on February 12, 2022

    overall2food2service4ambience2
    Very disappointed from the beginning of our evening. The waitress and hostess were very nice and took care of us throughout the evening. But the food was not good at all, prices were very high for the quality of food we were served. Would not recommend the place.
  28. S

    Sarah

    1 review

    1.0

    1 review

    Dined on February 4, 2022

    overall1food1service1ambience1
    We were seated at 7:30, it took 20 minutes for a server to come over, we got drinks and the server never came back until we got our food which was at 10:05!! The food was cold and the portions small for the price. Terrible overall especially after waiting for that long.
  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5
    Long wait but kind and efficient staff. DELICIOUS food. Got us in right away.
  30. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on March 8, 2020

    overall3food3service4ambience4
    The restaurant was clean and had a good atmosphere. The service was very friendly. I was not impressed by my meal it did not have a lot of flavor and it was a little undercooked.
  31. OT

    OpenTable Diner

    Tallahassee

    8 reviews

    3.0

    8 reviews

    Dined on February 29, 2020

    overall3food3service5ambience3
    I thought the menu had limited options. The food was average, service was excellent. Very pricey for the quality and quantity. Disappointed with the atmosphere. Was under the impression it was going to be upscale dining
  32. DC

    DianaC

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on February 23, 2020

    overall4food4service5ambience3
    The food was very good, creative and tasty. We enjoyed our meals very much. The restaurant was very quiet, slow night, but the service and attention to detail very high.
  33. S

    Sarahk

    Cleveland

    20 reviews

    vip
    5.0

    20 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5
    Went for brunch. Charmin was fantastic and the egg white omelet was delicious.
  34. MM

    MelissaM

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service4ambience5
    Delicious food. Great venue, very private feeling. Service was a little slow, but it wasn’t bad!
  35. OT

    OpenTable Diner

    Central Coast

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2020

    overall3food3service4ambience4
    The first host that greeted us was very friendly and welcoming. Before she could gather menus & take us to our table another person came up, perhaps a manger. He greeted us abruptly and seemed to take over. Without getting into all the details, his overall attitude was inhospitable. His demeanor while taking us to the table (and trying to gather our guests at the bar) was rigid and made us uncomfortable. We discussed his ‘approach’ several times during the evening. Please note our server was great, as was the initial host that greeted us.
  36. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    overall5food5service5ambience5
    Everything was amazing!
  37. l

    linmurph

    Cleveland

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 13, 2020

    overall2food2service2ambience2
    We ordered soup during lunch, they told us they were still prepping it. Why would you have something on an already limited lunch menu if you weren’t prepared to serve it? We dined at noon, it’s not like we were early birds. I ordered a Caesar salad with steak as my entree. The Caesar had no flavor, the steak was over cooked and fatty and the croutons were rubbery. This was my third time dining here and each time has been lackluster, we only dined here because my lunch guests had a prior meeting on site.
  38. SM

    SusanM

    1 review

    3.0

    1 review

    Dined on February 10, 2020

    overall3food2service3ambience3
    Two comments. First, I don't think that the restaurant was adequately prepared for the PNC conference that was scheduled to begin right after the lunch hour. This meant that a couple hundred of folks that had come in from out of town were looking for some place to eat. And the restaurant was appeared to be overwhelmed with the sudden influx of customers. I had made reservations ahead of time. But, the service was very slow. As far as the food was concerned, I ordered Eggs Benedict. It was terrible. There was no sauce on the eggs, the ham was very dry and the food was cold. I was afraid to send it back because the restaurant was so busy. The waitress was very nice but it was clear that she had too many tables. I paid $4.50 for a cup of coffee and I never got a second cup. I'm sure under normal circumstances, the restaurant is a nice place to eat and I've eaten at many other Hiltons and had great experiences. I would not let one bad meal discourage me from trying it again.
  39. F

    Fisco

    San Francisco

    129 reviews

    vip
    1.0

    129 reviews

    Dined on January 26, 2020

    overall1food1service1ambience2
    Another terrible restaurant in Cleveland, the middle west capital of the worst dinning in the entire region, although one would think that the upscale environment would predict something decent, that is not the case... the staff could care less and what I had was border line dog food, if you want to be cruel with animals. If you are looking for a decent meal, go back to your hotel and go to bed early, there is nothing decent in this neighborhood.
  40. G

    Garianne

    Baltimore

    1 review

    1.0

    1 review

    Dined on December 28, 2019

    overall1food1service1ambience1
    What was advertised as an "upscale" restaurant" was far from that. I know it's close to the RNR Hall of Fame and I am a rocker from way back, Another One Bites The Dust playing very loudly is not what I wanted while eating. The server was very nice, the drinks were OK as were the salads. But the entrees..I had the sea bass over risotto and my wife had the squash and eggplant lasagna. My fish was warm, risotto was cold and her eggplant lasagna was cold. We asked to have the eggplant warmed up and our server took it back. A manager came over to apologize and said he would get me fresh risotto. In the meantime I am eating the now less than warm fish over cold risotto while she has nothing. I eat slowly thinking it won't be long right? Just heat it up. 25 minutes later I am finished, the risotto never came and they bring us a newly cooked eggplant lasagna. At that point we said "thanks but no thanks", paid for our drinks and salads and left. Never saw the manager again.

FAQs

The Burnham Restaurant is rated 4.4 stars by 329 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today
Google Map for The Burnham Restaurant

100 Lakeside Ave E, Cleveland, OH 44114

Additional information

  • Cross street

    Mall Drive

  • Neighborhood

    Downtown Cleveland

  • Hours of operation

    Breakfast Daily 6:30 am–11:00 am Lunch Daily 11:00 am–2:00 pm CLOSED Daily 2:00 pm–5:00 pm Dinner Tue–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    American, Contemporary American, Comfort Food

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Valet can be accessed via the front drive of the hotel at 100 Lakeside Ave every day of the week and additionally on Mall Drive on Fri-Sat. We offer $10 valet with any dinner purchase. Please present your claim ticket to the host for a stamp to receive your valet discount.

  • Public transit

    We are directly off the Cleveland RTA B-Line Trolley, which runs M-F 7a-7p, and the C-Line Trolley, which runs M-F 7a-11p and Sa-Sun 11a-11p. The trolley is always "free with a smile." There are multiple Cleveland RTA bus stops on Lakeside Ave, St. Clair Ave, and Ontario Street. We are a 15' walk or 5' cab/ride-share from the Tower City Center.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    (216) 413-5120

  • Private party facilities

    Our private room overlooks The Mall and Public Auditorium, It seats up to 36 people and has been utilized for everything from birthdays to brunch to board meetings. We also offer AV services on site.

  • Private party contact

    Melissa Szeghy: (216) 413-5063

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