The Keg Steakhouse + Bar - Waterdown
Thursday 4:30pm - 11pm
Friday 4:30pm - Midnight
Saturday 3:30pm - Midnight
Sunday 3:30pm - 11pm
We went for my birthday...jessica was amazing as our waitress!!
I took my boyfriend for his birthday, as always the food, service and atmosphere was excellent!
Excellent as ever
We’ve had a wide range of experiences from mediocre to excellent and this most recent one was excellent! All aspects from food to table to service were A+
Food and service are always wonderful. The Chili Miso Flatiron special was especially delicious.
Food was great, no complaints. I just found it very loud, and with having a reservation, had to wait for a seat. And then was seated almost in an aisle way. Was not the Keg experience I remembered.
Food was good - service not quite up to par - she was very nice just not as attentive as she should be for drinks, dishes etc - but food was definitely better than last time
Loved the service and the food quality was amazing.
We booked the table online for two birthdays and a pre Christmas gathering .Food and service was very good.
Our 7:15 reservation was honoured almost immediately. I was disappointed that by the time we ordered, about 20 minutes later, I was informed that my choice of roast beef was a 'no go', because it was already sold out. My next choice of a sirloin steak, while more expensive, was perfectly grilled. Our friends had the calamari appetizer and thought it was excellent. Service was excellent, although our server had considerable difficulty uncorking our wine. It was eventually accomplished by a supervisor. All in all, it was a very enjoyable evening shared with good friends.
Josh was an excellent server: attentive, and with a fun sense of humour. The food was fast, hot and cooked to perfection. We even ordered dessert, which we rarely do, and it was the perfect ending to our meal. It was a completely enjoyable evening. Highly recommend the Waterdown Keg.
We go to the Keg in Waterdown about 3 or 4 times a year for special occasions. We have never been disappointed. Great food and service.
Food was excellent. Seating could be upgraded so that if you're in a half booth (one seat in a booth, the other in a chair), you're not in the middle of a walk way for service staff.
Our server Catherine was excellent. Very attentive. Food and beverage well prepared and served. All in all a very enjoyable evening celebrating our Grandsons Birthday. We spend all our special occasions at the Keg restaurants in Hamilton and Waterdown.
We go to this Keg with our two daughters and my mom at least twice a month. We usually seat at the bar area for a quick dinner but suggest making a reservation for large groups and special occasions. The kids love the kids menu and it is reasonably priced. Best steak and French onion soup.
Great food. Great friendly staff.
The service was quick and timely. Staff were very friendly.
Food tasted great.
I find prices are always very high there.
We have eaten at this Keg location many times previous. I had the lobster tail & baked potatoe. Which was good. My husband had the prime rib dinner that he found was salty & not enjoyable. He felt that the piece of beef was not carved off a roast but was cooked by itself & thus was dry. We will have to consider if we will eat here again. As I have stated we have always had a good meal at this location, however this visit did not meet expectations for monies spent.
Awesome all the time! Steak cooked perfectly. Gave me mushrooms instead of a carb for a side. And my kids love it.
Overall we loved the evening, we had a few minor things that weren't to our satisfaction that I would like to mention, I ordered the prime rib at the recomenddation of our waiter for tenderness, however when it arrived it was extremely fatty....when asked how the meal was I expressed my displeasure in the steaks fattiness and he did offer to make me different steak but I didin't want to wait for another meal while my wife ate it was our 29th wedding anniversary so I delcined and took half the steak home for anyone who wanted it. Also the table beside us received bread right after they got their drinks, we never did get the bread for our table. Our waiter asked us if we wanted bread but never did bring it for us. Other than those two items the dinner atmosphere was really nice and I will return I just won't order the prime rib ever again.
Food was amazing we celebrated our 5 year anniversary and Omar our waiter was awesome. Excellent, friendly service.
We will be back later this month to celebrate my 40th birthday
I always go to the Keg. We love going. But, we don't like being seated near the kitchen. When I asked not to be seated there, they placed us somewhere equally as bad--near the station where the servers toll up the bills and hang out to chat. My husband and I were very uncomfortable sitting right next to the servers' little hang out spot, while hearing them chat and watching them stand around looking bored... a bit disappointing really. I know your servers are only human and need to take a break every now and then, but they shouldn't be hanging around their till station to gossip if there is a dinner table right across from them with customers seated trying to enjoy a somewhat private dinner. Can't they go 'round the back or to the kitchens to do that?
We’ve been to the Keg many times, second time to this location, and we are never disappointed. This occasion was slightly different. My steak was over cooked and the Caesar salad had almost no dressing. We were celebrating our anniversary and I didn’t say anything so I really can’t complain because I didn’t give them an opportunity to remedy the situation. That being said, I’ve never had an issue before so this was an unusual experience.
Always Scrumptious!!! Can't beat the escargot - I've had escargot in France and the Keg makes them better!!! Steak/Seafood oh my... so good. Love the Keg.
Outstanding, as always! Please, change nothing, ever.
Great quick service, knowledgeable and friendly waitress. Food came quick, extremely fresh and cooked perfectly. Enjoyed the small craft beer selection that they had rather than Macro beers. Love this place.
The appetizers were hot, but served at different times so difficult to share. Some meals were not hot. My husband's steak had grissol in the middle of it. There was too much dressing on my mom's Cesar salad so the lettuce was wilted. It took too long between the appetizers and the meals to arrive...about 30 minutes.
Requested a booth, but didn’t really get one - usually always great - my husbands French onion soup too much bread not very much onion in it - his favourite too so disappointing and his peppercorn steak was very fatty - service wasn’t the best and it usually is. So overall disappointing and the Keg is our favourite restaurant that might have to change though -
My first visit to this location. Very nice decor, a bit on the darker side, but not too dark. Great service and food, the Keg delivers. Small and intimate or large gatherings, all will be welcomed here. Try the Billy Miner Pie for dessert 🍰!
Fabulous tasting food - a memorable prime rib dinner.
We can't get over how great our dinner was !
Our reservation requests were honoured perfectly.
Wait staff was most friendly and genuine - very nice.
Catherine our server was friendly, happy and strived to please.
Another server Kyle would stop by and make sure we weren't lacking anything.
Restaurant was busy but service was not affected - was very good.
It was our wedding anniversary, on a Monday. First they had no booths. This was because they had a major problem with water dripping from the ceiling onto many tables and therefore had to close off many. Second they had run out of live lobster because of being busy the day before. Then right when we expect our prime rib dinner to be arriving, the kitchen manager comes to tell us they had run out of prime rib. A few negatives add up to some disappointment. They did replace our steak choice with one they thought was better, but we would have rathered the prime rib! Our waiter was great which was helpful.
We left with a bit of a sour taste.
We had a great meal and our server Nick was polite and knowledgeable. Im guessing he will soon find himself in a management position and no, we have never met before. A good company always recognizes its good employees. Lets see.
Made reservation and still had to wait 10 minutes to be seated but our waitress made up for it and we had a nice evening.
Such a great experience. Gavin our server was wonderful, warm and inviting.
Well run location. Excellent staff. Steaks consistently good.
great time. accomdated us sitting in another spot as there was a big party.
Fantastic for people with allergies. The chef came to our table and did special order for my son who has nut allergy.
Great place to go for a 'Special Occasion'. Restaurant is nice, servers are friendly, sociable, work together as a great Team. Very impressed that the Servers 'time' the courses of the meal. I will always go back to The Keg in Waterdown... they are not all the same. We have been to many and Waterdown is our favorite.
Reservation for 5. Arrived 4:45. Didn’t get sat till 5:11 in an empty restaurant. Odd. Server Erika great as usual. Food unreal.