Founding Farmers & Distillers DC: Chinatown

Commentaires sur le restaurant Founding Farmers & Distillers DC: Chinatown de personnes qui y ont mangé. Selon des cotes récentes.

1. A

   April

   Unspecified1 commentaire

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   We had a party of 7 and we think the tables by the bar are too small for any more than a party of 6. We had one less person on our reservation, 8 people don't fit comfortably at those high tables. Besides the table type, we enjoyed the food and our service.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

   Thank you for your feedback, April! We're glad you enjoyed the food and service. We appreciate the note about table size and will share it with our team. -Tiffany
   

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2. J

   Jocelyn

   Washington DC1 commentaire

   1.0

   Y est allé il y a 5 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   We went in with a reservation on Monday night and got sat early which was nice. But overall we had a very bad experience especially with our server she is a tall woman with a light accent. She told me she was confused when she was putting in our food and was also very lost when putting in our drinks. When the food arrived, one of my family members in the table got the wrong item and we had to ask another server to call her over ( after almost 5 minutes of looking for her) when she finally arrived instead of apologizing she just said she just put it in again . Took like 10 min for the new meal to arrive , never once apologized or checked on us , never got the other beer my dad asked for. When i asked for a manager she proceeded to ask me “ why I needed the manager and that she didn’t understand the problem”….. like what . I never got to speak to a manager.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

   Thank you for your honest feedback, Jocelyn. We’re truly sorry for the poor service you experienced and the lack of attentiveness. This is not the level of hospitality we aim to provide, and your comments will be shared with our management team. We appreciate you bringing this to our attention and hope for the opportunity to make it right in the future. Please email me at: Hospitality@FRG.Farm with a copy of your review, date dined, and location. -Tiffany
   

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3. S

   Shaun

   Washington DC2 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   They couldn’t seat us at our reserved time. We sat inside waiting on our table to be ready for more than 30 minutes. When seated we ordered the buffet which was out of items by the time we were seated. Our bottle of Brut came with dirty glasses. Our server “lost track of time,” and didn’t tell us that brunch ended before we ordered it. So we only had the lunch menu to order from. We did not infect make out reservations for lunch.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Hi Shaun. I am truly sorry to hear about your experience and apologize for the delays and mix-ups. This is certainly not the level of service we strive for, and we will be addressing the issues you mentioned with our team to ensure improvements in the future. Thank you for your feedback, and we hope you’ll give us another chance to provide the experience you deserve. -Kiara
   

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4. T

   Tristan

   Washington DC1 commentaire

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   The food and service was excellent as always. Although, the host seemed very overwhelmed with all the people there because of Mother’s Day. The host were rude and didn’t want to welcome anyone. You had to speak first to get their attention.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Thank you for your kind words about the food and service, Tristan! We are glad to hear that you enjoyed your meal. We apologize for the experience with the hosts, as that's certainly not the welcoming atmosphere we aim to provide. We appreciate your feedback and will work with the team to ensure a more positive greeting for all our guests. We hope to see you again soon! -Najjah
   

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5. A

   Antonio

   Washington DC2 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 5

   The Mother’s Day Brunch overwhelmed the staff. The management was very friendly.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Thank you for your feedback, Antonio. We are sorry to hear that the brunch overwhelmed the staff, and we truly appreciate your understanding. We're glad to hear that our management was able to provide friendly service, and we’ll be working hard to improve for future busy events. We hope to see you again soon and provide a more seamless experience! -Kiara
   

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6. T

   Tyesha

   Washington DC1 commentaire

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   My family and I were really looking forward to trying this Founding Farmers given how much we love the Tysons location. We had reservations for 1:30pm for Mother’s Day brunch. We arrived on time, but they were unable to seat us until a little before 2pm due to crowd size. This was completely understandable. The brunch buffet was extended to 3:30. By the time that we were seated, they were out of salmon, fried shrimp, cinnamon rolls, pasta, and pancakes. I believe that they may have made more pancakes, but my child grabbed something else instead. So disappointed.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

   Thank you for sharing your experience, Tyesha. We are sorry your visit didn’t meet expectations. We understand how frustrating it must have been to miss out on key items, and we appreciate your patience. Your feedback is important and will be shared with our team to help us improve. -Tiffany
   

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7. T

   Tania

   New York City16 commentaires

   2.0

   Y est allé il y a 7 jours

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   Mother’s Day here was terrible. So much food was missing constantly. We finally just gave up and asked for the check. If we did get something it was the last on the platter. Mac and cheese was bad, mash potatoes were good, but most of what we ate tasted like something I’d get from the food court at a mall. Waitstaff seemed very overwhelmed and overworked by 1pm. We expected long lines and for the place to be busy but I don’t think this restaurant was ready for the crowd.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Hi Tania. I’m really sorry to hear about your experience on Mother’s Day, and I truly apologize for the delays and food quality issues you encountered. We strive to provide excellent service and delightful meals, and it’s clear we missed the mark during your visit. We appreciate your feedback and will work to improve our preparations for future busy days. We hope you'll give us another chance to provide the experience you were expecting. -Najjah
   

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8. C

   Cassandra

   Washington DC38 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Here's the deal we went for Mother's Day. Some wanted the buffet and some wanted to order off the menu. I think it should be allowed that you can do both. As long as people are ordering a entree from the menu there should not be an issue. However overall the food is good and the quality is as well. The other is place a time limit on seating when it comes to the popular holiday's. Most restaurants do a two hour seating at highly popular venues and I think the same should be done here. .
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Thank you for sharing your thoughts, Cassandra! We appreciate your feedback and completely understand the importance of flexibility, especially on busy holidays. We’ll take your suggestion into consideration about offering both buffet and menu options for guests. We also appreciate your insight on setting a time limit for seating during peak times, and we’ll be discussing this with our team. We are glad you enjoyed the food and quality, and we hope to have the chance to provide a smoother experience on your next visit! -Najjah
   

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9. M

   Marcus

   New York City2 commentaires

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Overall very good. Had the weekend brunch for Mother’s Day. Only setback was it took very long for certain foods to be replenished. Ended up standing up waiting over 15 minutes for the Mac and cheese before deciding it wasn’t worth the wait. Kitchen must be able to keep up with the amount of people dining. Other than that everything was fine.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 6 jours

   Thank you for sharing your feedback, Marcus! We are glad to hear you enjoyed your overall experience. We apologize for the wait on the mac and cheese and truly appreciate your patience. We will make sure to address this with the kitchen to improve timing during busy periods. We hope to welcome you back soon for another great visit! -Kiara
   

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10. E

    Elizabeth VIP

    Washington DC12 commentaires

    4.0

    Y est allé il y a 7 jours

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 3

    Great choice for Mother’s Day buffet brunch. Reasonable price and plentiful food the whole family likes. Seemed like they overbooked themselves a bit - waited 20+ minutes when we had a reservation - which is why four instead of five stars.
    

    Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

    Thank you for spending Mother’s Day with us, Elizabeth! We’re glad you enjoyed the brunch and found it a great value. We appreciate your patience with the wait and will work to improve. Hope to welcome you back soon! -Kiara
    

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