Bertucci's - Springfield

Reseñas de Bertucci's - Springfield de comensales del restaurante. Basadas en valoraciones recientes.

1. N

   Natalia VIP

   Fort Lauderdale11 reseñas

   3.0

   Comieron en 21 de septiembre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 2

   Unexpected combination of good service (our waitress was a real hospitality professional) and overall dirt of the place (all surfaces were sticky, fatty, dirty not cleaned toilets). The food was acceptable (we just had a pizza).
   

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2. K

   Kristy

   Washington DC14 reseñas

   5.0

   Comieron en 14 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and food was served fresh. No issues here!
   

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3. JS

   JohnfromSpringfield

   Washington DC5 reseñas

   4.0

   Comieron en 11 de mayo de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Went there on the Saturday evening before Mother's Day. Had not been for several years. Pleasantly surprised by the quality of the two pizzas we ordered. Would have appreciated having more than one napkin, the one wrapped around the silverware. Would also have appreciated having my Arnold Palmer refilled.
   

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4. L

   L537 VIP

   Richmond94 reseñas

   5.0

   Comieron en 3 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our Bertucci's locally closed. We had gift cards we needed to use so drove to Springfield. Food choices are endless and quality very good. Highly recommend.
   

   Bertucci's - SpringfieldSe respondió el 7 de marzo de 2024

   We appreciate you making the journey to our Springfield location and taking the time to share your positive experience with us. It's wonderful to hear that you found the food choices endless and of high quality. We look forward to welcoming you again in the future and appreciate your support of Bertucci's!
   

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5. OT

   Comensal de OpenTable

   Richmond2 reseñas

   4.0

   Comieron en 17 de febrero de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   My lasagna was hot on the outside, but cold in the center. My server had it heated. It was delicious once it was no longer cold.
   

   Bertucci's - SpringfieldSe respondió el 7 de marzo de 2024

   We apologize for the inconvenience you experienced with the temperature of your lasagna. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

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6. SJ

   ShelleyJ

   Washington DC13 reseñas

   3.0

   Comieron en 10 de febrero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Joseph was a good server. I would have given a higher rating for the food but my pasta dish was served cold and the sausages in it were barely warm. It took a lot to get the attention of a server. When I did she apologized and took the food back to the kitchen. When she returned about 8-10 minutes later the dish was hot AND I also noticed that green peppers had been added. I don’t know what happened but apparently the dish had been served incompletely. It was much better the second time.
   

   Bertucci's - SpringfieldSe respondió el 7 de marzo de 2024

   We appreciate your feedback and apologize for the initial inconvenience with your pasta dish. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

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7. JG

   JeniferG

   Washington DC24 reseñas

   1.0

   Comieron en 25 de diciembre de 2023

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   If you are going to be open on Christmas staff properly. It was the worst experience from start to miserable finish. You also knew it was terrible and should have discounted the bill - given a voucher, offered a dessert. Something.
   

   Bertucci's - SpringfieldSe respondió el 27 de diciembre de 2023

   We are sorry to hear this! Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

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8. OT

   Comensal de OpenTable

   Baltimore1 reseña

   5.0

   Comieron en 24 de diciembre de 2023

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Shawn was our waiter and he was wonderful. We had a large party and was very patient with us as we decided to put in our order. We were very pleased with his service.
   

   Bertucci's - SpringfieldSe respondió el 27 de diciembre de 2023

   Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.
   

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9. OT

   Comensal de OpenTable VIP

   Washington DC11 reseñas

   3.0

   Comieron en 24 de diciembre de 2023

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   By the time my husband’s pepperoni pizza was ready, my son and I were done with our meal. Pasta with meat sauce was fine, nothing special.
   

   Bertucci's - SpringfieldSe respondió el 27 de diciembre de 2023

   We apologize. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

10. KB

    KayeB

    Washington DC2 reseñas

    3.0

    Comieron en 22 de diciembre de 2023

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 4

    We reserved a table thru opentable but once we got there they old us we got no reservations!! lucky they can accommodate 17 people!
    

    Bertucci's - SpringfieldSe respondió el 27 de diciembre de 2023

    We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.
    

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