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Hard Rock Cafe - Philadelphia

3.6
3.6
549 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 PM


Booked 5 times today

Order delivery or takeout

Other options

  • Order online
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Phone number

    (215) 238-1000

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Are you in search of the coolest event venue in Philadelphia? Look no further than the stylish and fun Hard Rock Cafe Philadelphia. Whether you're hosting a business convention, rehearsal dinner, or holiday party, we have the space and AV equipment you need for a flawless event.

  • Private party contact

    Paul Didio: (888) 975-2053

  • Neighborhood

    South Philly

  • Cross street

    N. 12th St.

  • Parking details

    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.

  • Public transit

    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 549 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.7Food
  • 3.6Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

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  1. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service4ambience4
    We stopped in before a show at Helium comedy club, reserved a table through open table. Was seated right away. WEBB was our server, was great
  2. MP

    MarkP

    1 review

    5.0

    1 review

    Dined on September 26, 2022

    overall5food5service5ambience5
    Great food and service, our waiter went above and beyond and surprised us with a free dessert.
  3. S

    Simone

    1 review

    5.0

    1 review

    Dined on September 26, 2022

    overall5food5service5ambience5
    We went there for business lunch and requested a quiet area. Staff was very accommodating and our meeting went great.
  4. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 23, 2022

    overall3food4service4ambience3
    When you book you should have the table ready
  5. MG

    MelG

    1 review

    3.0

    1 review

    Dined on September 22, 2022

    overall3food2service4ambience3
    Our waiter was very nice and attentive when we arrived. However, we waited a very long time for our food to come out cold and under cooked. The mash and green beans were blan and my daughter's burger rolls were burnt. The wings were phenomenal
  6. LM

    LeeMac

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on September 21, 2022

    overall5food5service5ambience5
    Dining in for lunch after appointment. Cafe seemed very busy for a weekday, but heard there was a convention in town. our server, i forget their name was very nice and helpful. she suggested the restaurant week menu. food came out great. wish we had more fries. We both love fries. we will be back again
  7. ST

    STEWART

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on September 21, 2022

    overall5food4service5ambience5
    Had reservation for 8 ppl and ended up having 10. Not many places will accommodate a large party with no reservations. Staff was very helpful. In town for convention so we will be spending time. Saw they have happy hour and live music. Server gave us lots of info for the restaurant. The food took a little longer to come out, but the cafe was really busy so I guess it makes sense. Everything was good. The special menus with the shrimp scampi was really good
  8. T

    Tourist

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food3service3ambience5
    Waited forever even though the restaurant was not even half full.
  9. P

    Patches321

    Atlantic City

    4 reviews

    3.0

    4 reviews

    Dined on September 17, 2022

    overall3food5service2ambience4
    Food was delicious; however, service was lacking in that it took a while to receive utensils to eat our food. A lot of waiting as most likely staffing issues. Also, wanted to try sangria and it was not available.
  10. CC

    CharlesC

    Philadelphia

    1 review

    1.0

    1 review

    Dined on September 17, 2022

    overall1food1service1ambience1
    Very dissatisfied we had reservation for 6 was seated at out our table by 615 waitress came to out table almost by 7pm, ordered our appetizers and our dinner my husband received his dinner while I was finishing my appetizers by this point my husband was finished his dinner and the manager comes by to ask how is everything and he was told my wife never received her dinner,by this point the waitress comes back to table and I told I never received my meal she stated let me have them make you a fresh meal, by this point I told her to fix it to go {I was not very happy at this point}. Then we get out bill which was not correct and the manager had to adjust the bill {my husband had to tell him what the bill should be} and I told the manager to be honest with you I do not think we should be charged for anything due to the service we had, not a happy customer and what a way to end our Anniversary weekend :{ Thank you
  11. S

    Shawn

    1 review

    2.0

    1 review

    Dined on September 12, 2022

    overall2food1service2ambience1
    The food came out cold and the waiter was slow and forgetting our stuff and the food was horrible
  12. D

    Drjill

    Atlanta

    14 reviews

    3.0

    14 reviews

    Dined on September 11, 2022

    overall3food3service3ambience3
    Here for a meeting. Was not a wow experience for sure but it’s been a while since I’ve been to a Hard-rock. Thought the menu was larger in the past.
  13. BP

    BarryP

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on August 21, 2022

    overall2food3service2ambience4
    Seemed like we were not paired up with a server at first. Manager realized and apologized and got someone. Even after that service was extremely slow. Seemed the location was understaffed. This was the first time going to dinner in the city after my daughter started at Temple. Would have preferred a better experience.
  14. SG

    SusanG

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on August 20, 2022

    overall2food2service2ambience2
    I have visited many Hard Rock Cafe's. This was the worst. The drinks tasted as if there was no alcohol. The food was not that great. The wings were the best. The server appeared as though she was "out there". We waited for our drinks. We waited for our check. She was clueless. Not what I expected at all.
  15. JJ

    JuanJoseO

    Madrid

    2 reviews

    4.0

    2 reviews

    Dined on August 20, 2022

    overall4food5service3ambience4
    Very slow to serve our food… not oriented to satisfy their clients… you have to pursue your waiter… instead of receive a food service…
  16. KM

    KeishaM

    Philadelphia

    1 review

    1.0

    1 review

    Dined on August 19, 2022

    overall1food2service1ambience1
    Horrible service, I will never go back . First and last time there
  17. MM

    MichelleM

    Toronto

    1 review

    1.0

    1 review

    Dined on August 14, 2022

    overall1food1service1ambience1
    Worst experience we have ever had. Our waitress was sweet but not good at all at her job. Didn’t get utensils Never offered a refill on our drinks and we waited 40 minutes for our food. Said the chef was new but our order was wrong and the food was awful. We would never recommend this place.
  18. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on August 13, 2022

    overall5food5service5ambience5
    It’s been years since last time I went to philly hardrock. We had the funny sweetest waiter named Stewart. It’s one of my fav places to go just to eat,listen and explore. It meant so much our waiter giving me the gluten free menu after asking if anyone has an allergy. Which unfortunately I do I get sick from gluten and wheat. Had a great Bahama mama and cosmo. Not as much merchandise since I last remembered. But I definitely recommend:)
  19. I

    Ivy951

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5
    Our waitress, Betty was outstanding! We were there late (10 O’clock) and she was still super energetic and patient. In fact the whole staff that we encountered were really great. A little slower getting the entrees out, but they had a full house. The entrees and drinks came out super quickly though and like I said the staff’s overall attitude made the wait seem much shorter. Would visit again if I’m in the area.
  20. LM

    LauraM

    Philadelphia

    1 review

    1.0

    1 review

    Dined on August 10, 2022

    overall1food1service1ambience4
    Took over 45 min to get drinks, server never came back to the table. Spilled a drink. Kids food was over cooked. Food took almost an hour and 15 min to come out. Finished eating and had to wait over 20 min to pay the bill
  21. B

    Bialy

    Louisville

    9 reviews

    5.0

    9 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5
    Very nice, friendly, and professional waiter. A+ service and the food was delicious too.
  22. AP

    APar

    Philadelphia

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food3service3ambience4
    Didn’t have any of the flatbreads. Service was slow. Nachos were a good second choice
  23. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on July 30, 2022

    overall1food5service1ambience1
    The food was excellent . Just terrible service and not professional manager took care of the situation. Wouldn’t come back to this hard rock location again
  24. BS

    BillS

    Western NC

    59 reviews

    vip
    3.0

    59 reviews

    Dined on July 29, 2022

    overall3food3service3ambience4
    Too expensive for what you get. And beer delivery too slow.
  25. SS

    ShawnS

    Seattle

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    My family had great time and fun meal!
  26. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 15, 2022

    overall4food4service5ambience5
    Good food, good experience
  27. N

    Natalee

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5
    This was our first time eating here, wanted to try something different for my birthday and I did not regret it. My children are already planning on coming back for their birthday, lol.
  28. OT

    OpenTable Diner

    Dallas

    4 reviews

    2.0

    4 reviews

    Dined on July 8, 2022

    overall2food1service1ambience4
    Very disappointed in the food and the service. The buns on all of the burgers were stale and the steak was tough and overcooked. Food came out cold. Server refilled our drinks one time after 45 minutes of us trying to find him. Just a very poor choice of dining.
  29. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience5
    The food and service were great. I will eat there again
  30. LO

    LeslieO

    Las Vegas

    1 review

    1.0

    1 review

    Dined on June 29, 2022

    overall1food2service1ambience1
    The server was trying so hard to get the other employees to do their job and apologized profusely for the long wait. Our food came before our bar drinks even arrived. The hostess was rude and very unfriendly.
  31. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 9, 2022

    overall2food1service3ambience3
    Food wasn’t great and hardly any vegetarian selections.
  32. OT

    OpenTable Diner

    Wilmington

    2 reviews

    2.0

    2 reviews

    Dined on June 8, 2022

    overall2food3service5ambience3
    This restaurant is old and dirty.
  33. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service3ambience4
    It was a last minute reservation so I was happy they had openings! The staff was very nice and welcoming! The food was good and reasonable priced for Center City. My only compliant is that I waited for almost an hour for my food.
  34. E

    Enjoylife

    San Diego

    31 reviews

    vip
    5.0

    31 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Arrived and were seated promptly. Server was very gracious and accommodating. The food was served very quickly and sever came by to check on us several times. The food was delicious and we enjoyed our dining experience there.
  35. JK

    JeremyK

    Richmond

    1 review

    3.0

    1 review

    Dined on May 31, 2022

    overall3food3service3ambience4
    For the rock experience, it was a decent restaurant but the food was mediocre at best and wasn’t worth the price.
  36. M

    Melody

    Washington DC

    1 review

    3.0

    1 review

    Dined on May 29, 2022

    overall3food4service4ambience3
    Great place to eat if you want the traditional Hard Rock Cafe dining experience. Our food took a very long time to arrive- nearly an hour, and the place was 1/2 empty. However, it was very fresh and hot so we were happy with that. The special menu item, rib sandwich seemed exactly like the pulled pork sandwich.
  37. RL

    RogerL

    1 review

    3.0

    1 review

    Dined on May 28, 2022

    overall3food4service3ambience1
    Not enough servers waited forever for service and food. The poor severs that were working were so far behind because of that. Not what I have seen at other HardRocks, place was run down, rips on bench seats of all the booths. Won’t go back!
  38. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 17, 2022

    overall5food5service5ambience5
    I always have a wonderful time when we visit..love the nachos and they have the best burgers ever!!! Definitely recommend!
  39. p

    popine

    Philadelphia

    20 reviews

    vip
    5.0

    20 reviews

    Dined on May 17, 2022

    overall5food5service5ambience4
    Mercedes was great GM honored a change of seating request very nicely
  40. CC

    CameronC

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    Nicole was amazing!! So sweet and fun! Coming back next time!!!

FAQs

You can order delivery directly from Hard Rock Cafe - Philadelphia using the Order Online button. Hard Rock Cafe - Philadelphia also offers takeout which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 3.6 stars by 549 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 5 times today

Order delivery or takeout

Other options

  • Order online
Google Map for Hard Rock Cafe - Philadelphia

1113 Market St, Philadelphia, PA 19107

Dining areas

Additional information

  • Cross street

    N. 12th St.

  • Neighborhood

    South Philly

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.

  • Public transit

    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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