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Hard Rock Cafe - New Orleans

3.9
3.9
334 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 PM


Booked 14 times today

Order delivery or takeout

Other options

  • Order online
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Daily 12:00 pm–9:00 pm

  • Phone number

    (504) 529-5617

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    Located on the first block of the world famous Bourbon Street, Hard Rock Cafe New Orleans offers an exceptional private event experience for visitors and locals alike! With three space options to choose from the cafe can accommodate groups ranging from 30 – 450 for private events. A full cafe buyout for up to 450 guests, the main dining room for 100-250 guests, the semi-private stage in the main dining room for up to 35 guests and the most versatile space available, the VIP Voodoo Room, which can be used for 35 to 120 guests.

  • Private party facilities

    Hard Rock Cafe offers Group Dining options and Private Events with exclusive use of both the Main Dining Room and the VIP Voodoo Room which can accommodate up to 500 guests. Events can also include the use of our Plug-In & Play live music stage, LED lighting and built-in a/v equipment.

  • Private party contact

    Julie Sanford: (504) 335-2290

  • Neighborhood

    French Quarter

  • Cross street

    Iberville St.

  • Parking details

    There are several public parking lots nearby on Iberville, Rampart and Canal Streets in addition to limited street parking.

  • Public transit

    Streetcar and Bus stops are both nearby on Canal Street and Rampart Street

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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What 334 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.9Food
  • 3.8Service
  • 4Ambience
  • 3.5Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Charleston

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food5service3ambience1
    The hostess was very rude. Our waitress was great. The music was so incredibly loud it gave us headaches. It’s a restaurant not a concert. The manager was rude about it even though multiple people were asking for it to be turned down. We ended up moving tables and eating super quick so we could get out of there.
  2. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food3service5ambience1
    Everything was dirty
  3. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food4service3ambience4
    Good food, fair service.
  4. LH

    LoveHouston2021

    Charlotte

    28 reviews

    vip
    5.0

    28 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Great friendly place to have a delicious meal! Our server was very attentive and we enjoyed our time there.
  5. SH

    SeikosH

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food4service3ambience4
    The food and atmosphere was nice. The mashed potatoes needed more flavor. My steak was delicious. The strawberry daiquiri was delicious. The waitress seemed a bit nervous/anxious but overall she was delightful.
  6. RD

    RonnieDhanani

    1 review

    1.0

    1 review

    Dined on June 15, 2022

    overall1food1service1ambience1
    They have the worst service ever. My server took 10 mins to show ip to my table after being seated as he was busy with a bigger table. Then he messed up my burger order twice and it took around 1 hour to get my food out wrong and the restaurant had like 10 -12 table booked. Worst HARD ROCK CAFE EVER!
  7. JK

    JennyK

    New Orleans

    1 review

    3.0

    1 review

    Dined on June 14, 2022

    overall3food2service1ambience4
    Got our drinks well after the apetisers had arrived. Overall quite a long wait for all even though we had reserved a table a head of time. The diet coke tasted of tap water.. Not very satisfied.
  8. JG

    JGJ23

    San Antonio

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5
    Both the hostess and our waiter were exceptional!!!!! Food was great! Nice place to celebrate!
  9. J

    Jennifer

    Portland

    1 review

    vip
    2.0

    1 review

    Dined on June 12, 2022

    overall2food3service1ambience3
    It took 45 mins to get our drinks from when we sat down. Other tables who came in after is already had their food before we ever even got drinks
  10. JR

    JenniferR

    Milwaukee

    15 reviews

    2.0

    15 reviews

    Dined on June 8, 2022

    overall2food3service1ambience2
    We didnt have a server, 4 different people waited on us only because we stopped them to ask for service. Operations manager did his best to accommodate everyone but they need a better waitstaff. Rob I think is who was supposed to wait on us, never came to our table he was too busy socializing
  11. JP

    JaneP

    1 review

    2.0

    1 review

    Dined on May 31, 2022

    overall2food3service2ambience3
    Expensive for what the food was atmosphere great, getting our drinks could have been quicker as we were thirsty and had to ask for water
  12. KK

    KeeKee

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5
    The food was hot and good! I really enjoyed my night here!
  13. LH

    LukeH

    1 review

    1.0

    1 review

    Dined on May 30, 2022

    overall1food1service1ambience1
    The milk shake was warm, so it was chocolate milk, and I never got a refill in one hour.
  14. JR

    JohnR

    Norfolk

    1 review

    4.0

    1 review

    Dined on May 27, 2022

    overall4food4service5ambience5
    Great service. Good food. Large portions for us (Brits). Handled our lost credit card very professionally before returning it the next morning:
  15. JT

    JTay

    Minneapolis

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 25, 2022

    overall5food5service5ambience5
    Food was delicious. Prompt and attentive server.
  16. S

    Sparkey

    Hawaii

    1 review

    3.0

    1 review

    Dined on May 18, 2022

    overall3food3service2ambience3
    With empty tables they would not seat us when we arrived 10 minutes early for our reservation. Not very organized…..music way too loud
  17. MH

    MickH

    Hampshire

    2 reviews

    3.0

    2 reviews

    Dined on May 6, 2022

    overall3food4service2ambience3
    Server never had ours or Hard rocks interest at heart. We pointed at a cocktail in a Hard rock glass and said we want two of those. The cocktail came out in a normal glass. When questioned he said you never asked for the hard rock glass. Now if I point to a picture of the glass I expect that or he should of asked if we want the drink in that glass. You have lost money on this. How many times does this happen at not only this venue but the rest of the would. This could cost you thousands
  18. MC

    MelC

    N. Ireland

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food4service4ambience4
    Does exactly what it says on the tin, great food and plenty of rock memorabilia 😀
  19. HS

    HaroldS

    1 review

    3.0

    1 review

    Dined on May 2, 2022

    overall3food2service2ambience3
    Other than the chicken wings, the Food was subpar, couldn’t eat it.
  20. DC

    DarlinC

    Charleston

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food3service5ambience4
    13 Yr old bday dinner
  21. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food1service1ambience3
    Service was absolutely horrible. Took 45 min to get drinks only to be told that “no one told me the machine wasn’t working today” excuse. Food was cold and no flavor. Would not recommend to anyone!!
  22. SZ

    ScottZ

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on April 18, 2022

    overall2food1service2ambience3
    steak were ordered was terrible....could not even cut it thru the grissle
  23. OT

    OpenTable Diner

    Tampa

    2 reviews

    4.0

    2 reviews

    Dined on April 17, 2022

    overall4food5service3ambience4
    Not a New Orleans essential by any stretch but perfect after a long travel day on a holiday weekend with a teenager when you don’t want to risk crowds and lines at French Quarter classics. HRC’s burgers/fries are actually really good. Nice staff but rather leisurely service - may be staffing issues, who knows, but still slightly annoying (though we weren’t in a hurry). It’s a fine option to keep in mind.
  24. MS

    MickiS

    1 review

    2.0

    1 review

    Dined on April 10, 2022

    overall2food2service1ambience2
    The Mac and cheese was dry and the burger wasn’t dressed as described. Didn’t bring the fries with the burger, and waited 5 more minutes for them Wasn’t a great experience. Very disappointing!!
  25. BB

    BrianB

    Tallahassee

    6 reviews

    5.0

    6 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5
    Service was great
  26. OT

    OpenTable Diner

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined on April 6, 2022

    overall2food5service1ambience5
    It’s like no one worked there, the waiters and waitresses we mia, they would take an order and than disappear we had to ask for Service 3 times,
  27. F

    Fuzz

    Palm Springs

    9 reviews

    vip
    4.0

    9 reviews

    Dined on April 4, 2022

    overall4food4service3ambience5
    It was nice to be able to make a reservation with short notice. But service was slow in the mostly empty restaurant.
  28. KK

    KristenK

    Kansas City

    2 reviews

    1.0

    2 reviews

    Dined on April 2, 2022

    overall1food3service1ambience2
    Service was terrible. Waiter was never around. They couldn't clear tables to bring in more customers. Food was decent. Not worth the time and effort.
  29. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1
    My Mother taught me to say nothing if I didn't have anything good to say. I have nothing to say about this restaurant!
  30. JM

    JM18

    New York Area

    1 review

    4.0

    1 review

    Dined on April 2, 2022

    overall4food3service5ambience5
    We ordered the nachos with chicken and the amount of chicken was so little! Not even enough for one person. Ive ordered these nachos at other locations and the chicken is always worthy. This time it wasnt.
  31. LO

    LauraO

    1 review

    1.0

    1 review

    Dined on March 27, 2022

    overall1food1service5ambience3
    Our waiter was very sweet but the food was nasty and not enjoyable
  32. RP

    RonitP

    1 review

    5.0

    1 review

    Dined on March 23, 2022

    overall5food5service5ambience5
    We like it a lot. It's on the french qurter and still we could get a seat by reservation and not by waitint half an hour at least! Everything was perfect.
  33. CI

    CarolI

    West Palm Beach

    1 review

    3.0

    1 review

    Dined on March 20, 2022

    overall3food2service4ambience3
    It was convenient. You pretty much know what your getting food wise.
  34. R

    Rich

    New Orleans

    42 reviews

    vip
    4.0

    42 reviews

    Dined on March 20, 2022

    overall4food5service5ambience3
    The burger and onion rings were terrific. The milk shake was disappointing, both in amount and in taste. Service was great.
  35. SJ

    ShanJoel

    Cincinnati

    2 reviews

    3.0

    2 reviews

    Dined on March 19, 2022

    overall3food2service2ambience4
    My husband's BBQ pork sandwich was really tough. Our server understood and offered to get him a different dish. My husband then ordered the twisted Mac, chicken, and cheese, which came out very salty and with dry, overcooked chicken. Our server took the bbq sandwich off our bill, but still charged us full price for the Mac and cheese. Service was also extremely slow, despite it being pretty dead in the restaurant. I never got a refill on my water, and my husband had to ask four times for a refill on his soda. Best part of dinner was dessert - the apple cobbler was delicious and big enough to share.
  36. GL

    GaryL

    Nashville

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service5ambience5
    Amazing getting in and getting a table. The girl at the front counter was great. Our waitress was great as well. The food was very very good. Overall this seems to be a well run restaurant. Definitely recommend it. It is also on Bourbon Street which is a very busy area and a lot of noise came from the street not from inside the restaurant.
  37. OT

    OpenTable Diner

    Denver

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food4service3ambience5
    Server was friendly but forgetful.
  38. MA

    MeaghanA

    New England

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service4ambience4
    The wait staff was prompt. The manager consistently checking in with various tables and offering support to the wait staff. The benches were really low compared to the tables. The food was great.
  39. PM

    PatM

    New York Area

    1 review

    2.0

    1 review

    Dined on March 15, 2022

    overall2food4service1ambience2
    Beers were warm, waiter was all over the place had to wait 35 minutes to get our drinks.
  40. OT

    OpenTable Diner

    Naples

    4 reviews

    vip
    2.0

    4 reviews

    Dined on March 15, 2022

    overall2food3service1ambience1
    Waiter was busy and told us to wait because he got seated too many tables. Waited 15 minutes for soda and iced tea. Food took forever. Had burgers. They were decent. Service bad

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Hard Rock Cafe - New Orleans using the Order Online button. Hard Rock Cafe - New Orleans also offers takeout which you can order by calling the restaurant at (504) 529-5617.

Hard Rock Cafe - New Orleans is rated 3.9 stars by 334 OpenTable diners.

Hard Rock Cafe - New Orleans does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 14 times today

Order delivery or takeout

Other options

  • Order online
Google Map for Hard Rock Cafe - New Orleans

125 Bourbon Street New Orleans, LA 70130

Additional information

  • Cross street

    Iberville St.

  • Neighborhood

    French Quarter

  • Hours of operation

    Daily 12:00 pm–9:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    There are several public parking lots nearby on Iberville, Rampart and Canal Streets in addition to limited street parking.

  • Public transit

    Streetcar and Bus stops are both nearby on Canal Street and Rampart Street

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (504) 529-5617

  • Catering

    Located on the first block of the world famous Bourbon Street, Hard Rock Cafe New Orleans offers an exceptional private event experience for visitors and locals alike! With three space options to choose from the cafe can accommodate groups ranging from 30 – 450 for private events. A full cafe buyout for up to 450 guests, the main dining room for 100-250 guests, the semi-private stage in the main dining room for up to 35 guests and the most versatile space available, the VIP Voodoo Room, which can be used for 35 to 120 guests.

  • Private party facilities

    Hard Rock Cafe offers Group Dining options and Private Events with exclusive use of both the Main Dining Room and the VIP Voodoo Room which can accommodate up to 500 guests. Events can also include the use of our Plug-In & Play live music stage, LED lighting and built-in a/v equipment.

  • Private party contact

    Julie Sanford: (504) 335-2290

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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