Vault

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1. JC

   JulieC

   New England

   6 reviews

   5.0

   6 reviews

   Dined on July 15, 2022

   overall5food5service5ambience5

   Very cool place. More for drinks and snacks than dinner.

   Report
2. OT

   OpenTable Diner

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on July 13, 2022

   overall1food1service1ambience1

   We were not informed that the vault was closed. We showed up for our reservation and we’re informed it was not possible.

   Report
3. AL

   ALS1

   Cleveland

   22 reviews

   5.0

   22 reviews

   Dined on January 7, 2022

   overall5food5service5ambience5

   Our waitress and hostess Sarah made us feel welcome and took tremendous care of us. We were celebrating some birthdays and she made sure we had a great time. We will be back.

   Report
4. N

   Nick

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined on December 30, 2021

   overall5food5service5ambience5

   Fantastic place. The ambiance is very unique and old fashioned.

   Report
5. OT

   OpenTable Diner

   Cleveland

   1 review

   4.0

   1 review

   Dined on December 24, 2021

   overall4food4service4ambience4

   Great for small bites and fun cocktails. Love the ambiance and decor. Good for date nights.

   Report
6. e

   erics

   Cleveland

   1 review

   4.0

   1 review

   Dined on December 17, 2021

   overall4food3service4ambience5

   Atmosphere was 5 star, service was pretty good, specialty drink selection was mediocre for the prices. I would definitely come back, but I’ll stick with a basic vodka tonic.

   Report
7. OT

   OpenTable Diner

   New York Area

   1 review

   1.0

   1 review

   Dined on December 15, 2021

   overall1food1service1ambience1

   Had a reservation. Arrived at the restaurant only to be told they were closed for a private event. I was not communicated this by anyone prior to making the 1 hour commute. Very disappointing and poor service.

   Report
8. G

   Guest

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on December 12, 2021

   overall5food5service5ambience5

   We had a large group come in for a bachelorette party and Sarah did so amazing. We received a phone call early that morning saying there was an issue with our reservation and Sarah handled the entire situation with kindness and went above and beyond to get us taken care of. Can’t wait to come back!

   Report
9. BM

   BethM

   Cleveland

   1 review

   5.0

   1 review

   Dined on December 10, 2021

   overall5food5service5ambience5

   Awesome experience, the service was perfect, cocktails delicious- wonderful start to our evening in Cleveland!!!

   Report
10. ST

    ShonTheLawn

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on December 10, 2021

    overall5food3service5ambience5

    Very cool bar and very authentic experience. It’s not gimmicky at all. Our server, Heath, was attentive, knowledgeable, and easy to converse with. We loved our experience here and will definitely be coming back.

    Report
11. MO

    MadelineO

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service5ambience5

    The best cocktails! Definitely recommend the chips & dip.

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 29, 2021

    overall5food3service5ambience5

    Great place! Definitely coming back!

    Report
13. DJ

    DJDJR

    1 review

    2.0

    1 review

    Dined on May 29, 2021

    overall2food4service1ambience4

    Waitress was nice but untrained. She did not know there are different types of Bourbons, did not bring us plates for the wings. We had to get them ourselves from the cabinet behind us. Finally none of the staff was wearing a mask despite the policy noted on their website. Cool location but not the expected level of service.

    Report
14. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 8, 2021

    overall5food5service5ambience5

    First of all, this place was a very sexy place to take your date! The atmosphere was amazing and our service was excellent! I would highly recommend the VAULT and I will be back,

    Report
15. b

    bmarie

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 24, 2021

    overall5food5service5ambience5

    Beautiful & historic. Will definitely be visiting again once back in town! Worth it for a fun “club” night.

    Report
16. C

    Chris

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on April 17, 2021

    overall4food1service2ambience5

    The drinks, atmosphere, and vibe was great 🔥🔥 but the server wasn't the best but hey I had an ball

    Report
17. W

    Willinj

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 17, 2021

    overall5food4service5ambience5

    My husband and I hadn’t had a chance to go out in some time. This was and amazing 1st date all over again. The Valut had is in awe and made us fall in love all over again. We will definitely be back.

    Report
18. SC

    SofiaC

    Toronto

    1 review

    2.0

    1 review

    Dined on April 17, 2021

    overall2food1service1ambience3

    Very cool place but they didn’t even had liquors to prepare the drinks.

    Report
19. OT

    OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on April 10, 2021

    overall4food4service3ambience5

    We were celebrating some friend’s birthdays and we loved our experience! Service was a little slow but we didn’t mind too much. Drinks were amazing and the truffle fries were very good.

    Report
20. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on April 10, 2021

    overall5food5service5ambience5

    Our server was so sweet and the host was so accommodating. We were in town just getting away for the weekend and vault was such a great experience. Can’t wait to visit again!

    Report
21. RI

    RichardI

    Cleveland

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 9, 2021

    overall1food2service1ambience1

    Very limited menu...very poor service. Too dark! The type of table that was reserved was not available.

    Report
22. CK

    ChristineK

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 20, 2021

    overall5food5service5ambience5

    Such a cool place!! Interesting food and drink menu and great service!

    Report
23. A

    Aaron

    Washington DC

    1 review

    2.0

    1 review

    Dined on March 13, 2021

    overall2food4service1ambience2

    Not a place to take the guys out. Hostess sat our group of 5 in a corner high table and neglected to accommodate our request for a better table. The food took well over an hour to serve small plates. The first round of drinks took over 15 minutes and subsequent drinks took similar amounts of time. It got to the point we were pre ordering drinks while our drinks were full so there was little time spent waiting with an empty glass. Food was great just felt underwhelming after the incredibly long wait. We were prepared to get a bottle but it felt wrong to celebrate at a place where we were neglected. Whatever, management had eyes overseeing operations but definitely weren’t attentive to the lack of their staff service. We joked that this place sells the wait for service as their “gimmick” felt very true. For the amount we were prepared to spend, I guess you could say the service saved us easily 50%. Great place for a drink with a date, maybe. Not a place to celebrate at all. Came here for the vault but yeah it’s overrated and won’t be recommending this place.

    Report
24. MS

    MichaelS

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 6, 2021

    overall5food5service5ambience5

    Great staff ! Helpful and attentive! The Vault currently isn't serving food so they made us a reservation at their restaurant on the main level. Very accommodating!

    Report
25. AG

    AliciaG

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 6, 2021

    overall5food2service5ambience5

    A very fun, fancy place to grab drinks. They didn’t have food but had a large selection of drinks to try. Our server was great. I would definitely go back.

    Report
26. A

    Alexander

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2021

    overall5food3service5ambience4

    A unique experience. Recommended for a date night or close friends meeting up.

    Report
27. VC

    VinnyC

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 27, 2021

    overall1food1service1ambience1

    Worst service ever! Had a reservation for a Saturday night. They were short staffed and took 1 hour for our table of four to receive 1 round of drinks. We then proceeded to order another as soon as they came but were informed they ran out of the ingredients for their specialty drinks. I asked for the manager and was told they were behind the bar and to busy. They even had employees saying what a joke it was with the lousy service since they were frustrated also. Stay far away from this place. They talk a big game but DONT deliver!

    Report
28. SY

    SarahY

    Cincinnati

    8 reviews

    5.0

    8 reviews

    Dined on February 27, 2021

    overall5food5service5ambience5

    Vault was fantastic! From the food, to service, to ambiance, it was a 10/10 evening!

    Report
29. d

    dianaj

    Cleveland

    1 review

    4.0

    1 review

    Dined on February 26, 2021

    overall4food1service5ambience5

    The place is beautiful and the service was very good. We were disappointed by the fact that there was no food available.

    Report
30. PH

    ParisH

    Atlanta

    1 review

    3.0

    1 review

    Dined on February 21, 2021

    overall3food1service4ambience3

    There was no food available to eat. Was disappointed about that.

    Report
31. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2021

    overall5food5service5ambience5

    Our service was amazing Kevin the bartender was the best

    Report
32. OT

    OpenTable Diner

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on February 14, 2021

    overall5food4service5ambience4

    A great night cap to a vday/bday celebration! Awesome treasure found in cle! A cute experience to enjoy eachothers company and a few drinks! Only downfall was they were out of cotton candy for the signature drink I wanted but still enjoyed the rosé

    Report
33. MS

    MarkS

    Cleveland

    1 review

    3.0

    1 review

    Dined on February 14, 2021

    overall3food4service1ambience5

    Great atmosphere. Very unique food. Service was not good. She was nice but something wasn't right in Kitchen or She was overwhelmed. You have a great place. Service is everything!

    Report
34. OT

    OpenTable Diner

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 13, 2021

    overall5food1service5ambience5

    We made reservations for Valentine’s Day weekend. Omg this place is spectacular! It is so warm and relaxing. We had an excellent server name Sean. He was funny and had great suggestions. I got a glass of Prosecco roses and my husband got a raspberry chocolate martini. They were both absolutely delicious. We tried the Bre tart not so good, and actually taste like a pop tart with cheese on it. LOL the people next to us ordered the same thing and had the same response. The entire place is beautiful totally recommend coming for cocktails ask for Sean he’s great!

    Report
35. r

    ricardoa

    Cleveland

    1 review

    2.0

    1 review

    Dined on February 13, 2021

    overall2food1service2ambience4

    The atmosphere was great The drink are nothing fancy The service was very slow. The food was horrible and expensive. I would never go back. At most I might just walk through the leave and eat and drink somewhere else.

    Report
36. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on February 6, 2021

    overall3food3service2ambience5

    My fiancé and I love this restaurant and usually it’s stellar. The drinks are great and the atmosphere is so unique. This last trip however was disappointing, although the drinks were still great, the service was not. Our bartender appeared pretty busy and she wasn’t as friendly as this bar has been. She even forgot to enter our food order and caused us to be an hour behind our schedule. She even then challenged us that we didn’t order food, which we did. So although I would recommend this gem, I have to say that it wasn’t our best trip there

    Report
37. c

    carlag

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on January 31, 2021

    overall3food4service2ambience3

    The ambience was beautiful. The drinks were great and food. Just a bit pricey. Need to have mixture of music. No R&B. This was a turn off.

    Report
38. KH

    KyllanH

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on January 31, 2021

    overall4food3service3ambience4

    Cool place for drinks

    Report
39. TM

    TerrieM

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 31, 2021

    overall5food5service5ambience5

    Place was busy —server served us well

    Report
40. E

    Emily

    1 review

    3.0

    1 review

    Dined on January 24, 2021

    overall3food1service1ambience3

    We were seated at a high top in the bar when we were told we would have a standard table or couch. The bartender with black hair was our server and was so rude and didn’t smile once. Just came up to us and the first thing she said was “What do you want.” The drinks were good but the service and how rude the bartender was killed the vibe. Would recommend but hopefully they get a different server.

    Report