Jackson 20 - The Alexandrian
*All patio seating is done on a first come, first served basis, and is subject to weather. We will do our best to accommodate all requests for outdoor dining.*
Breakfast: 7:00am - 11:00am
Lunch: 11:00am - 2:00pm
Saturday and Sunday
Bar ONLY: 2:00pm-5:00pm
Dinner: 5:00pm- 11:30pm
Beautifully appointed event space, seating 10 – 150, play host to a myriad of events including intimate wine dinners, swank cocktail parties, elegant rehearsal dinners and beautiful weddings. Our brick lined interior courtyard is ideal for receptions or dining, from Jackson 20 cook-outs to garden-style receptions.
Seasonally inspired American cuisine, hand crafted cocktails and the best of local waters and farms from Jackson 20 to all our private events. Beautiful event spaces, seat 10 – 150 for private dining, cocktail parties, rehearsal dinners & beautiful weddings.View Private Dining Details
Chef Brian is back and has launched a brand new menu! The chicken noodle soup on a cold night was perfect. He has added a pizza to the Tavern Bites menu. Who knew that the best pizza on King Street is NOT at a pizza place!
Great atmosphere and vibe. Bar and drinks are great place to meet. All food was perfect but the pizza was fantastic.
Great service and food!
The hostess looked absolutely terrified to talk to anyone. I made a reservation but the hostess said she couldn't seat us for another 30 min because she didn't reserve a table for us. We sat at the bar which had a bartender who became a waitress too while we were there. The only time she assisted us we had to walk across the restaurant to get her to come over. It literally took an hour to get our food. Everyone was waiting for a long time. There's only like 10 things on the menu and its all breakfast food...
We went for brunch and it was busy, but so busy that we had to get up to find staff to refill our coffees as we waited over 45 minutes for our food is not acceptable! Staff was lined up in the kitchen while the poor hostess was seating people and taking their orders. When we finally did get our food one order was completely cold and we had to go back to the kitchen to ask for butter. Forget staff being proactive to ask if everything was ok. We will not be going back, the food wasn’t anything special either.
kitchen backed up,angry patrons going into kitchen area to complain about slow delivery of food, ( it took over 45 min to receive our order), server checked on our drinks once during our stay.
My husband and I have gone to Jackson 20 many times and have often enjoyed it. We have never had a bad meal there in terms of food quality. However, we have seen a decided decline in the quality of service over the past year. This occasion was particularly bad. We went for brunch and, while they were busy, it seemed more of an issue that the staff and management were completely disorganized than there was a problem with their being busy. The person who was our server (at least we think she was our server) was also the host when people came in and that meant we went very long periods with no check in. Other servers appeared to pick and choose which tables they would check on with no apparent set assignment and other tables (ourselves included) seemed to only get some service when you could successfully flag someone down. Some of the staff also just seemed to stand at the pass in the kitchen area rather than tend to customers. Some customers took it upon themselves to get their own coffee refills. It took 25 minutes after we were seated just to get coffee and water. It was over an hour by the time we got food - and the whole time we were served by different people. And it was an extra wait for the check - we could have walked out and I doubt anyone would have noticed. By the time someone came for the check, they had to ask us who took our order because they did not know.
Sometimes things go wrong - staff are unexpectedly not available or other problems occur. I have seen other places handle it better by communicating holdups to customers and providing assurances. On this occasion, it seemed like all staff wanted to avoid any communication with customers.
I rarely write-up complaints like this but we want the restaurant to be aware it has got to improve its service. We would like to still come here but the service has been getting worse for some time and this past Monday was really not good.
It was a nice restaurant but the food wasn’t that great. The taste was not worth the price.
Service was very slow despite only half of the restaurant was occupied with patrons. Food was just not good.
Overpriced and the food was only passable. I would not go there again.
They were painting, slow service, limited menu! Server was nice, but 2:00 hours for salads was bad. Had to ask for the check. Not what I expected at all. Definitely not a locals place.
They handled our group of 8 with ease. The food was tasty and the service was very good. A good time.
My friend and I had a 1:45 pm reservation for two. This was our first time dining at Jackson 20. The dining room was quiet with only a few tables occupied with 3 larger parties of about 4-8 people. We were seated promptly by the hostess. We sat at the table for about 10 minutes before we were acknowledged by ANY of the serving staff. When our server, Ali, finally came to our table, he asked if we were being helped and we replied "No". Then he took another 5 minutes to bring water to the table. When he took our orders, he was very abrupt and did not explain the menu at all. We saw that another table had champagne for mimosas (which was not on the menu) we asked about it and he leaned in and said "Oh that's $45". We didn't ask for the price, we were just inquiring about an option for mimosas. When our food arrived it was very good-Chicken and Waffles and the Crab Cake Benedict. We would return to Jackson 20 for the food, but the service was subpar. Please train staff to be more sensible and knowledgeable when dealing with patrons. Thank you!
The service was not good towards the end of our meal. Our waitress brought out our check without asking if we wanted anything else--she never asked us if we wanted more to drink other than coffee (some of us would have wanted a brunch cocktail), and she did not ask if we wanted to order more food or dessert. We waited more than 15 minutes for her to come back and get our credit cards to pay for our check. Overall--food is more expensive than it was worth and the service was meh.
Delicious brunch place! Server was not very friendly
The service was slow to nonexistent. There was no bartender. And my Husband’s Chicken was not cooked done. We were in town from Atlanta for birthday celebration.
Awesome!! I didn’t like my drink initially and the server went back to the bar & jazzed it up for me ! Very accommodating and extremely pleasant staff!
Jackson 20 is a great spot for brunch in Alexandria. The service is really good and the food is amazing
Space is cool and attached to the Alexandrian Hotel. Tables are a bit close together. We went for Sunday brunch and it was boisterous, which was OK since we had our kids with us. Service was OK, food was solid but nothing special. Kids loved their pancakes. Portion sizes were very good. Overall not a bad choice, and we’d consider coming back again.
The setting was nice, service was good, but arrived at 10:30 am and waited for my friend (got lost) anticipating breakfast, but there is a hard cut off time of 11:00 AM - then menu goes to lunch only. Wish a transitional 'BRUNCH" offering had been available.
The 'salad bar' lunch offering was very generous (basic salad, then served with 3 sides salads)
The bacon cheese burger was tasty (with a generous red onion serving) and cooked as asked, french fries were tasty, and the side fruit plate delivered had strawberries and blueberries. Hamburger bun was a bit bulky, so half the bun was left behind (as were the calories)
I would recommend Jackson 20
No wine list to speak of - just a few glasses/bottles listed in a small section at the top of the menu. It was also VERY loud so a fun place if you're looking for a raucous time, but not great for intimate conversation (we were a table of 4, and even though the restaurant section was not full, the loud bar area overtook our conversation). The decor is cool though, and it's a neat spot. Just be ready to shout!
Breakfast foods were delicious and surroundings were beautiful!
Server was rude and the food was sub par. Eh.
Unfortunately the menu you have on your app is not the menu they have in the restaurant so I was very disappointed when I found out they didn’t have the foods we had chosen.
The host broke a glass from my table and I walked out bleeding and in pain with a ruined pair of $190 dress pants. DID NOT RECEIVE AN APOLOGY. DO NOT EAT HERE UNLESS YOU WANT TO WALK AWAY BLEEDING!!!
Eggs Benedict was good and food came out quickly. Loved the Peach Bellini!
The service was great even though they got completely slammed and didn’t have enough servers. The food however was subpar and over priced. This was my second time going and both times were disappointing.
The food was just ok. The grits were not good at all in my opinion. Overall, the food was overpriced based upon the execution. Given that there is an abundance of brunch spots throughout the area, I would be unlikely to return.
The restaurant has undergone slight remodeling to a more open table setting. It’s still nice but the lighting needs rethinking. The food continues to be great. Oysters are always fresh and tasty and main courses are great as well . The rainbow trout was fantastic and the giant hamburger my son ordered disappeared. The desserts are also consistently good.
The best crab cakes!
My husband and I love Jackson 20...they have fabulous crab cakes...but other dishes are great too...and won't break the bank. Great bar.
Service is friendly. Food is bland and overpriced. The salad “bar” is disappointing
HORRIBLE experience ~ dirty floors; tables left unbussed; arrived at 11:45a for brunch only to be told that they stopped brunch at 11a; food never came after waiting 40+ minutes, so we left; decor is hodge-podge and random, conveying a feeling of scattered confusion, no cohesion; menu completely limited. J20 arguably has potential because of its location and affiliation with The Alexandrian, but it needs a TOTAL overhaul of image, management and menu. Will never return under current management, and will steer friends / family FAR AWAY from J20 in its current state.
Although I felt like our server was not very attentive to my table in particular the food was really good. Not sure whether it was because he wasn't interested or short staffed. We will be back regardless.
I went to Jackson20 for brunch and it was delicious. Mimosas were on special for $3. Good selection of food for brunch. The place was busy but my waiter was calm and quick. Would definitely go back!
We went for Sunday Brunch on my Birthday. We had reservations but had to wait 15 mins to be seated. It was very busy. The waiter did his best to serve us in a limited time. The Crab Cakes Benedict were delicious and so was the Stew. Just did not have enough time to really enjoy the ambiance or get a cup of coffee. The waiter did fill up our Mimosas free of charge. We will allow ourselves extra time when we come next time.
Jackson 20 is a nice, upscale hotel restaurant. I dined here with my husband and sister-in-law on Friday night. My husband loved the brisket. Atmosphere was pleasant, service was good. I did think a bit pricey - bill came to $120 for the three of us. I think serving bread at dinner would be a nice touch. Cornbread was offered but for an additional cost.
Very nice ambiance. The food was ok. It probably would have taste better if the waiter didn't bring my plate out with visible hair in my food. I sent it back before he could finish placing it on the table. I'm pretty sure I won't be back.
Don’t even bother! Worst birthday dinner I’ve ever had. I typically prefer to contact the establishment directly and I did this time too. Never heard anything back from them which in my book means they don’t give a damn about their customers.
We ate here for weekend brunch as part if our hotel package. The crabcake Benedict was delish! Service was great. Only thing is they don't have tablemats even for early part of the day.
Disclaimer: my rating/review is not about eating food but my experience with the waiter, changed and noise level!!
I was excited to experience this restaurant with my husband as part of his birthday celebration and a break from our usual restaurants.
After viewing the menu days prior, we arrive and menu had been changed. My husband does not eat red meat and recently expanded to eating fish therefor he was hoping to get the salmon or his usual - chicken. Well, they had been removed and the salad he wanted wasn't there either.
The waiter came to our table and when we asked about the menu he informed us that it had been changed due to the new chef, he then asked if we needed more time, we did so he left! He returned almost 20 minutes later and by this time I am slightly annoyed.
In an effort to make the best of the situation, I asked if there were still some items from the old menu that could be offered because I have been to restaurants that no longer have items in the menu but if you request them they are available but no such luck. He proceeds to tell us to just try this and that because although it isn't salmon it is "fish" and Its good! That would've worked for me but not for my husband and considering this celebration was for him, I did not want him to settle moreover he is not very explorative in the food department. I try to explain that we had our hearts set on something yet he was very dismissive. Even when I asked about the long wait, he non-chalantly said I have other tables yet I only say him at one.
He left again and when he returned, we thanked him and left!!!
Even though I made this restaurant prior to restaurant week (didn't realize it was coming) I just don't understand changing the menu during restaurant week. I know they do a "featured" or "prix fixe" menu but changing the main menu was bad timing IMO!