Jack Astor's - Toronto (Yonge & Dundas)

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1. OT

   OpenTable Diner

   Toronto

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service2ambience5

   Went to this resto expecting the trademark JA experience - waitress introduces herself writes her name on table asks if want WATER. Asked for a bottle of wine which came with 1 glass when there were two of us drinking it. After some wait we got a second glass which was filthy! Had to return it to bar ourselves as we didn’t want to wait another 15 minutes. In fairness I think the place was understaffed. Food came fairly quickly but what a disappointed to see that trademark Jack’s HUGE chicken fingers now look like calamari and half the size and quantity of what we have ordered in other locations a few years ago (ie Don ‘Mills). The sweet potato fries were good but the kale salad was so so. Bruschetta came on plain cold doughy slices of baguette that hadn’t been warmed or even toasted! i guess for a quick beer or glass of wine this place is ok but don’t go for the food.

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2. EI

   EILEENB

   1 review

   5.0

   1 review

   Dined on September 7, 2022

   overall5food5service5ambience5

   Great place to dine when visiting downtown Toronto. We sat at the outdoor balcony and it was a great view of the Toronto skyline along with happenings in Dundas Square. Will definitely go back to this location. Great food and service. Thanks.

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3. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on September 4, 2022

   overall3food4service3ambience2

   The table we were at was very sticky and smelled like a mixture of many spilled drinks.

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4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on August 27, 2022

   overall1food2service1ambience1

   There were pigeons eating food off tables and harassing us on the patio throughout our meal. I asked a waiter if they could do something. Perhaps clear the table next to us to get rid of the pigeons’ source of food. No one seemed to care and the pigeons kept on gobbling. The bathrooms were gross and there was no toilet paper in the women’s washroom. This location has gone down the drain. I’ll never eat there again and hope that I don’t get sick from all of the lovely pigeon contact I was treated to. Good times.

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5. AS

   AntonStar

   Toronto

   8 reviews

   4.0

   8 reviews

   Dined on August 18, 2022

   overall4food4service4ambience4

   Great rooftop patio space. We unfortunately were sat a table next to the compressor so it was a bit rough on the ears. Good food and drink overall.

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6. OT

   OpenTable Diner

   Toronto

   1 review

   2.0

   1 review

   Dined on August 13, 2022

   overall2food2service3ambience4

   Drinks did not arrive until halfway through the meal. Food was completely cold

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7. RH

   RalphH

   Toronto

   1 review

   2.0

   1 review

   Dined on August 12, 2022

   overall2food3service1ambience2

   No server came to table for 20 minutes until manager came on patio and realized they were serving the tables wrong then we got service. One entree returned was cold. And patio tables and dirty and a bunch of birds on it. Other then all that wasn't bad

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8. H

   Hoppla

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on August 8, 2022

   overall2food3service3ambience1

   Food was okay. But it is not okay that the pigeons are flying all over the patio and eating the leftovers from the plates. The floor was also very dirty and the tables sticky. I only came here to enjoy the patio and was very disappointed. I will not come back.

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9. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on August 5, 2022

   overall3food4service1ambience4

   I ordered Memphis. After 45 minutes of waiting, we found out the waitress didn’t put the order. We ordered again. Also, I reserved it a day before we go. I mentioned that I need terrace table with a good view. However when we go there, they made us wait for 20 minutes behind other people for a terrace table.

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10. OT

    OpenTable Diner

    Toronto

    2 reviews

    vip
    3.0

    2 reviews

    Dined on July 27, 2022

    overall3food3service3ambience4

    Became so overpriced

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11. TA

    TeriA

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    Such a great way to end mine and my girlfriends shopping trip in Toronto. We had an amazing patio seat reservation looking down at the evening hustle and bustle of Yonge & Dundas square which was awesome. Our server was so personable and lovely. The guacamole with tuna and lobster dip we ordered to split paired lovely with our bucket of white claws! Great summer patio vibe.

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12. DC

    DCCCCCCCCCCCCCCCCCCCCCCC

    1 review

    2.0

    1 review

    Dined on July 23, 2022

    overall2food1service2ambience2

    Food was cold. Would not return to this location. Poor quality.

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13. SA

    SheilaA

    Toronto

    1 review

    4.0

    1 review

    Dined on July 23, 2022

    overall4food3service4ambience3

    Good atmosphere with the patio overlooking Dundas Square.

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14. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on July 19, 2022

    overall3food4service4ambience1

    Over all a good experience except the table/area which was given to us was not cleaned properly There was food on the floor chair table table was sticky Though really like the service from server. Food quantity was less compares to the price though it was delicious.

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15. OT

    OpenTable Diner

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on July 14, 2022

    overall5food5service5ambience5

    It was a delightful day we spent there. Amazing refreshments and great vibes.

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16. RH

    ReehaH

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    Amazing place to hang out. Our server was very nice to us.

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17. M

    Marc

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on July 8, 2022

    overall5food4service5ambience5

    The team from manager to our waiter were exceptional. They went above and beyond to make my kids comfortable at their first Jack Astors experience. They didnt have to but they did. And my mom even loved the food...she's hard to please. Bravo! Excellent service all around..I cant thank you enough.

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18. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food4service5ambience4

    Great meal and exceptional service by a young kid with the last name Basha. He treated us very well and even ran to catch us going down the escalator to give us our son’s wallet as he left it at the table by mistake. Brilliant experience by our family at this location and feel we’ll visit on all our trips to Toronto. Mr, Basha saved our vacation!!!!!

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19. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on November 10, 2020

    overall5food5service5ambience5

    The hostess at the front seemed frustrated, I explained that we had made a reservation and arrived 10 minutes early, non apologetically she snapped that they should explain on the app that just because you make a reservation it doesn’t guarantee you get a table at that time and we would have to wait. Which we were totally happy to do (and I understand that it was busy and she could of been having a bad day - like we all sometimes do). The wait was not long. Our food was fantastic and our server was so friendly! Overall great experience!

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20. K

    Ktsim

    Montreal

    27 reviews

    vip
    4.0

    27 reviews

    Dined on November 6, 2020

    overall4food3service4ambience4

    Top marks for social distancing, very warm with the lamps in the patio, but food was just ok with the club sandwich being child portion. Service was fine.

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21. S

    Shaun

    Toronto

    4 reviews

    vip
    3.0

    4 reviews

    Dined on July 7, 2020

    overall3food3service4ambience5

    Made a reservation and still had to wait .. no big deal, however the whole point of making reservation is to avoid waiting around. Other than that, I enjoyed the patio very much!

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22. MS

    MelS

    Toronto

    14 reviews

    vip
    4.0

    14 reviews

    Dined on July 7, 2020

    overall4food4service4ambience4

    They did an amazing job in making dining during these unique times feel safe. The one downside is that it was boiling hot and we got the one table that did not have an umbrella. I think if a table gets mist, they don’t necessarily also need an umbrella. We were also seated quite close to the walkway for people to come out on the patio (from the washrooms). All other tables were set up at a great distance though. Our server (Eric) was great. He overheard me wish my friend a happy birthday and decided to surprise him with a little dessert!

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23. BD

    BayleyD

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on July 1, 2020

    overall4food5service4ambience5

    Food was good as always, and in the time of reopening after the pandemic, care was taken to ensure sanitization procedures were followed. My only complaint was we made a reservation for 6:30pm to not have to wait, got there ten minutes early (so by no means were we late), but still had to wait until 7:00pm for a table, even seeing people who had walked up without a reservation (after we had already arrived) being taken in before us. Our waitress Caroline was fantastic!

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24. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on March 10, 2020

    overall5food5service5ambience5

    Great as always!

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25. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on March 2, 2020

    overall5food5service5ambience5

    Great as always!!

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26. OT

    OpenTable Diner

    Toronto

    4 reviews

    2.0

    4 reviews

    Dined on February 14, 2020

    overall2food1service3ambience3

    I ordered the miso glazed salmon bowl, after a couple of bites I realized the salmon was almost raw. When I commented, the waitress said she ordered it medium (without asking me how I like my salmon cooked) It was nice that she ordered it to her liking ‘for me’ but this was almost, in her words Sushi. She returned the dish and reordered it well done then after 30 minutes she brought me another order where the centre of the second piece of salmon was very soft and pink, again undercooked. I believe the kitchen must be cooking their salmon from frozen at this location. Also, the last few times that I have been to this location the person I was dining with had to return their soft drink (several times) because it was a flat. Thinking it was just us and some bad service I read comments in the review section with the same complaints on both the undercooked/raw salmon and the flat pop. When it came time for the bill our waitress seemed pleased with herself when she told me that she took the dish off of my bill. The way she said it, it sounded as though she was not billing me for the second partially eaten dish but what she was in fact telling me was she was not billing me for the first uncooked dish just the second. On a side note, as we were paying the bill she told me that she would not eat the salmon at this particular location. So my advice, don’t eat the salmon at the Yonge/Dundas location.

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27. OT

    OpenTable Diner

    Manitoba

    9 reviews

    4.0

    9 reviews

    Dined on January 25, 2020

    overall4food5service5ambience5

    Everything was great until they cancelled my reservation after we left! However, one quick phone call and all was fixed. Thank you Jack Astor’s!

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28. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on January 21, 2020

    overall5food5service5ambience5

    Great as always!

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29. OT

    OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on December 27, 2019

    overall4food4service4ambience3

    The music was to loud given the crowd. It made it difficult to converse. Our server had a difficult time hearing us as well.

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30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 25, 2019

    overall3food4service4ambience3

    Receptionist treated us with a bad attitude. After 30 minutes of waiting, even though we had a reservation, she told us that we have to wait again; when asked how long, she responded with “however long it takes!” The manager noticed this atrocity and tried to immediately give us a seat. The service and the ambience were quite good. Could have been a great experience if the receptionist could have left a better first impression.

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31. M

    Magpie

    Toronto

    7 reviews

    2.0

    7 reviews

    Dined on December 19, 2019

    overall2food2service2ambience2

    The sever was nice, however over all it was an unpleasant experience as the 5 of us were cramped into a table of 4. The hostess’ explanation was because they have a lot of reservations, which didn’t make sense to me because we were the only table I see that has to be cramped.

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32. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on December 13, 2019

    overall5food5service5ambience5

    Great as always

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33. OT

    OpenTable Diner

    Munich

    4 reviews

    4.0

    4 reviews

    Dined on December 5, 2019

    overall4food5service5ambience3

    Das Essen war wirklich gut, der Service auf Zack und super freundlich, allerdings ist es wirklich sehr laut und voll. Für einen Abend um zu trinken und Spaß zu haben super.

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34. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 4, 2019

    overall1food3service1ambience1

    Very disappointing supper. Table of 8. All had supper but 1. Her salmon was raw and then took another 30 minutes to cook but by then we were all done supper. Drinks were slow. Service was slow. Waiter was working hard just don't think he had the support behind the bar or the kitchen.

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35. GL

    GinnyL

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on December 3, 2019

    overall4food4service5ambience3

    We had reservations for 5:45. Got there at 5:47 and they told us there was no reservations. This is the second time this has happened. We were able to be seated but I am tired of this happening at Jack Astor’s . I stopped going there because of reservation confusions. When I went back to the main desk to clarify they told us that because we were late( 2 mins.... it was even logged in what time my friend arrived ) we weren’t there it was wiped off. Then we got another story. Something about no reservation then later they found it. Much confusion and very annoying.

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36. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on October 22, 2019

    overall5food5service5ambience5

    Great as always!

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37. RC

    RobinC

    Toronto

    5 reviews

    3.0

    5 reviews

    Dined on October 5, 2019

    overall3food3service4ambience2

    I made reaervations to assure we would not have to wait long for a table. The restaurant was just starting to get busy but there seemed to be ample room to seat us and those in line. We were seated immediately however I would think that since we made a reservations we would be given choice seating ( a booth or something a bit more private) we were Seated at a long table beside another group of people. I guess I could have asked to be moved but knowing who my guests were they are the type to just go with the flow. I just think that a hostess knowimg we took time to make reservations would put us at a private table. Also I have been to other Jack Astor's and had their pan bread.. This location seemed to skimp on the garlic, butter and cheese. I ordered coke and it was flat. The server was good but the food and overall ambience was not as great as I have experienced at other Jack Astors.

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38. OT

    OpenTable Diner

    Toronto

    56 reviews

    vip
    5.0

    56 reviews

    Dined on October 4, 2019

    overall5food5service5ambience5

    Great as always

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39. OT

    OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on September 25, 2019

    overall1food2service2ambience2

    These portions are getting smaller!

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40. T

    Tamie

    Toronto

    19 reviews

    vip
    4.0

    19 reviews

    Dined on September 25, 2019

    overall4food4service4ambience3

    Good place for a few drinks, laughs, and decent food. Not good if you're looking to try and have a conversation, as the music is very loud.

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