Astor Court

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1. MM

   MichelleM

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Lovely experience all the way around. Service amazing. High tea was fabulous. I ordered the gluten free option, hoping the bread would not be stale, and to my pleasure, it was incredibly moist as were the gluten free scones. Desserts were top notch. Ambience was elegant and noise level low, great for an extended afternoon with my husband. To top off the experience, we were treated to anniversary crème brûlée on the house. We will be back!

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2. ED

   ElisaD

   New York Area

   1 review

   vip
   5.0

   1 review

   Dined on March 14, 2023

   overall5food5service5ambience5

   Manager very happy with breakfast service for a business mtg. Will be back.

   Report
3. l

   lisa

   San Francisco

   4 reviews

   vip
   4.0

   4 reviews

   Dined on March 12, 2023

   overall4food2service5ambience5

   Staff were amazing and went above and behond to make it a special birthday celebration for my great nephew. We didn’t want to complain but breakfast missed the mark. 3 of us were ery disappointed by over cooked eggs. The corned beef hash was supposed to be eggs over easy. They were cooked well and hash was very dry. The other two egg orders were supposed to be over medium once again they were cooked well yolk dried out. Dinner Sat night was amazing.

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4. RG

   RueG

   New York Area

   1 review

   5.0

   1 review

   Dined on March 9, 2023

   overall5food5service5ambience5

   Astor Court serves delicious dishes to anyone that have excellent taste palate flavor on the menu

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5. D

   Daisy

   London

   10 reviews

   vip
   1.0

   10 reviews

   Dined on March 4, 2023

   overall1food1service1ambience1

   Pre paid afternoon tea was one of the most expensive we have ever had and definitely the worst. From when we arrived and we’re ignored while staff continues their conversation to when we left 1 hour later the whole experience was disappointing. The water server was the only person who engaged with us. Our order was taken for tea preference and when it came it had brewed too long. The Earl Grey had stewed to a breakfast tea colour. The sandwiches - 4 small fingers were lost on the bottom tier of a large cake stand. They were the high point of the whole service. Lackluster pastries included a chocolate mouse, blueberry tart, lemon meringue, and a cheesecake - all grocery store quality. 2 sry scones topped off the too large cake stand. Waiter never asked if everything was ok or if we were happy. Guess he didn’t care as the tip was included.

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6. LR

   LauraR

   New York Area

   5 reviews

   5.0

   5 reviews

   Dined on March 2, 2023

   overall5food5service5ambience5

   Extremely overpriced. A cappuccino $14.00 Pellegrino $15.00 Beautiful place just not necessary to rip off the clientele on the little things. Charge for the entrees but the water?

   Report
7. SB

   ShanerraB

   1 review

   5.0

   1 review

   Dined on February 25, 2023

   overall5food5service5ambience5

   Amazing!!! From the hostess to Mohammad & John they were all exceptional. I will certainly return. Unfortunately, the griddle wasn’t working so I couldn’t get what I actually came there for but Mohammad made it all worth while by the way he treated me. They made an effort to remember my name and was kind enough to take a few pictures of me which can be annoying for some servers during busy moments.

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8. M

   Maryanne

   New York Area

   1 review

   5.0

   1 review

   Dined on February 21, 2023

   overall5food5service5ambience5

   elegant and delicious

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9. OT

   OpenTable Diner

   Tampa

   2 reviews

   vip
   4.0

   2 reviews

   Dined on February 19, 2023

   overall4food5service5ambience4

   Food, service, and environment are great. Only thing I am not happy is the sever ask us whether want coffee and orange juice prior to the ordering. In the end, both coffee and orange juice are charged for per person price.

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10. G

    Georgia

    San Francisco

    17 reviews

    3.0

    17 reviews

    Dined on February 18, 2023

    overall3food5service3ambience5

    All was fine except for one poor waiter who was overwhelmed with customers and tables. It took a very long time even to receive our drink order. We had to leave our food uneaten to catch our 8:00 Broadway show. It ruined our experience because we could see that we would not have enough time to enjoy our meal or the cake that the hotel had arranged for my daughter’s birthday. We could see that the waitstaff was really trying to keep up. Uncomfortable for all, and an expensive bill at the end to show for an unenjoyable meal. We would give the restaurant another shot but, plan at least three hours before a show to allow adequate time to enjoy.

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11. OT

    OpenTable Diner

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    Good, service, atmosphere all outstanding. Juan Manuel was our server and he above and beyond in every aspect. Five star experience at a 5 star hotel.

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12. AM

    AMG0825

    New York Area

    32 reviews

    vip
    5.0

    32 reviews

    Dined on February 17, 2023

    overall5food5service5ambience5

    Had high tea with champagne. Expensive but a great experience. It worth doing once in a while.

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13. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5

    Ziggy was a spectacular waiter! He made the experience not just about the food!'nn outstanding!!!

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14. SK

    SaldanaKlyn

    Palm Springs

    5 reviews

    4.0

    5 reviews

    Dined on February 10, 2023

    overall4food5service4ambience5

    A very enjoyable dinner at the St Regis. Juan and Zakir provided great care for us. The food was so good. The lamb was very tender, just melts in your mouth! The salmon was very moist and full of flavor. The truffle butter did not disappoint!

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15. E

    Eric

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on January 31, 2023

    overall5food5service5ambience5

    Everything was perfect ! Exceptionnel service also.

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16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 19, 2023

    overall4food3service4ambience5

    Visit NY retired after a career in NY

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17. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    4.0

    3 reviews

    Dined on January 18, 2023

    overall4food2service4ambience4

    Absolute disgrace to charge over $40 for scrambled eggs. Wouldn’t mind if they weren’t precooked. Be smart and go out of hotel. Breakfast for 2 for $130 is just absurd.

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18. KP

    KristaP

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on January 13, 2023

    overall4food4service4ambience4

    The food was excellent and our server was wonderful but unfortunately he appeared to be the only one working so service wasn’t always prompt. Clone him! Execution on the dishes was perfect though.

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19. W

    Will0523

    Toronto

    4 reviews

    1.0

    4 reviews

    Dined on January 11, 2023

    overall1food1service1ambience4

    After being seated by a very “grumpy” host for dinner,we reviewed the uninspired menu that was servings mostly burgers and sandwiches (Cheeseburger, BLT and Pastrami) the menus had limited options and felt more like a low to mid-level lunch menu rather than a dinner menu at one of the most storied 5-star hospitality brands of all time (St Regis) all while charging 5-star prices. After reviewing the menu (or lack thereof) we left without ordering and were able to book at a restaurant a 2min walk away where we enjoyed a lovely 6-course chef’s menu with a beautiful wine pairing. Will be avoiding Astor Court for all future trips to St Regis NYC.

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20. LN

    LisaN

    Philadelphia

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service3ambience3

    food was not as good as you would expect at a St Regis

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21. OT

    OpenTable Diner

    New York Area

    5 reviews

    2.0

    5 reviews

    Dined on January 2, 2023

    overall2food3service2ambience4

    When I searched for a ‘high tea’ in Manhattan, Astor Court came up. We were given a standard lunch menu upon our arrival. The food was good albeit way overpriced. The service was very slow. The location was great and the space visually pleasing. Again, the food was tasty, but incredibly overpriced. For that reason and the very slow service, I wouldn’t recommend.

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22. M

    Monique

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on January 1, 2023

    overall3food3service4ambience5

    The staff and service, ambiance and vibe, were excellent. However, the food was mediocre, room temperature, and courses were served too quickly. I also question why guests were allowed to dine during the New Years Eve event in jeans and sweatshirts when the reservation said formal and most were wearing tuxes, suits, or gowns. Though disappointed — knowing this was not typical for the restaurant I would still go there again in the future.

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23. m

    michiok

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    The AC was on in the restaurant and they could not shut it off or turn it down. The staff could not reach the engineer. My wife, who was recovering from an illness, was freezing, so we had to leave.

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24. J

    Jb2022

    1 review

    4.0

    1 review

    Dined on December 29, 2022

    overall4food4service4ambience4

    Very nice experience and good lunch menu with traditional dishes, sandwiches, etc.

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25. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Great place to have breakfast or brunch away from the hustle and bustle of NYC.

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26. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on December 26, 2022

    overall2food1service4ambience3

    It was shockingly run down. Service was good once we were seates. But food was actually BAD- I could not eat my salmon & my son’s pasta was awful.

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27. KM

    KMCL

    Portland

    13 reviews

    vip
    2.0

    13 reviews

    Dined on December 25, 2022

    overall2food2service4ambience2

    Food was very over priced and the wine was ridiculously expensive. A glass of Veuve Cliquot for $45!! Waiter was very nice

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28. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience5

    We had a dinner for christmas eve and it was horrible. First of all, no one informed us prior to booking that it would be prefix menu with 3 courses. Secondly, the service was slow, the server did not understand anything we were saying, and our appetizer (risotto) was over cooked. They offered us a round of champagne (which was nice), but the dinner was definitely not worth 225$/person. We told the server at the end to bring the check soon as we were in a rush for christmas eve service, but they took too long.

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29. OT

    OpenTable Diner

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Outstanding dining experience. Our server Juan Manuel is the best and the decor and ambience can’t be beat.

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30. JB

    JennyB

    1 review

    2.0

    1 review

    Dined on December 23, 2022

    overall2food2service1ambience3

    We waited a long time for our 3:30 reservation then given an undesirable table. Host had an attitude so she wasn’t helpful. Service sucked. We had to ask for everything. Food was mediocre for the price. We enjoyed Old King Cole Bar much better - which was crowded, loud and we didn’t eat anything but it was a festive scene. Astor Court is dated and understaffed and employees were flustered.

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31. m

    mcat

    New York Area

    15 reviews

    vip
    2.0

    15 reviews

    Dined on December 18, 2022

    overall2food1service1ambience4

    Festive place for Xmas, but unfortunately the food was not that good. Hit or miss. Stale bread on tea sandwiches, some pastries also stale, others good. Tea order also mixed up and generally very slow service as they simply did not have enough help for a full restaurant. Main issue is really the food though, they need to vastly improve the quality for the price -- too many other options that are much better in NYC.

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32. NA

    NotAlwaysThisDisgruntled

    1 review

    2.0

    1 review

    Dined on December 16, 2022

    overall2food4service1ambience4

    This was for afternoon tea: service was *terrble*. No wait staff came to my table; I had to hail someone to order my tea, which occurred 35 minutes after I arrived; I was very patient up until then. After numerous complaints/requests, I finally received my order 55 minutes after I was initially seated, and it was not what I had ordered! N.B. This reservation was both pre-paid and *PRE-ORDERED* as was required for afternoon tea! It should have been ready and waiting when I arrived. My previous ex-periences at the Astor Court have all been very good to excellent, so this was an ob- vious glitch, but, they were very disorganized!

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33. GT

    GregTessM

    Hawaii

    21 reviews

    vip
    3.0

    21 reviews

    Dined on December 16, 2022

    overall3food3service3ambience4

    Afternoon tea has a way to go to get to level it should be for the price. Wait staff could have been more attentive

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34. OT

    OpenTable Diner

    Charlotte

    1 review

    4.0

    1 review

    Dined on December 15, 2022

    overall4food4service4ambience3

    Christmas tea.. but I didn’t realize yea wasn’t served on Thursday. Looked better when the lights were dimmed. More xmas decorating would be nice

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35. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on December 12, 2022

    overall1food1service2ambience1

    Absolutely to avoid this restaurant. Extremely poor quality comparing with name and price.

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36. W

    Whirley09

    Washington DC

    49 reviews

    vip
    5.0

    49 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    Simply amazing. Coming back and bringing my friends.

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37. MA

    MariaA

    Houston

    5 reviews

    2.0

    5 reviews

    Dined on December 3, 2022

    overall2food1service2ambience4

    We were so excited for high tea here - but it was very disappointing. Waited 30+ minutes past our reservation time, and then sat for an additional 15 mins before getting greeted. We were sitting for 30 mins before water was poured. It was busy, and maybe this was an “off” day, for staff but for a couple of hungry people, this was not ideal. The presentation of the food was very cute and chic, however the scones had clearly been microwaved as they arrived warm and within 10 mins were hard as rocks, the cookies came out of a box and were super generic. The sandwiches were not good. The bread was either old and hard, or old and soggy. Tasted stale and old, you know the taste of stale bread. The chef came out checking on tables, which was very nice, so I informed him that it was not good. He was perplexed saying “the bread came in yesterday, and the sandwiches have been covered all day” well - if that doesn’t explain it I don’t know what will. You’re charging $115 per person for day old bread and sandwiches that have been made hours earlier, not freshly made, and have been on a tray “covered” all day. Hmm! Anywho, it was very disappointing, and now both of us are feeling unwell…probably the worst high tea experience I’ve had. We love high tea and have had it in multiple countries, I was really expecting better from the St. Regis!

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38. CM

    CarlosM

    Houston

    3 reviews

    vip
    1.0

    3 reviews

    Dined on December 3, 2022

    overall1food3service1ambience3

    The Astor Court ambulance is amazing and truly a remarkable place, however, my experience was not matched by their service and quality. Upon arrival, I waited at the host front desk for over 10 minutes without a greeting or any hostess. I had a reservation and still was not met by anyone until I found a waiter to seat us. After another 15mins , I was finally met with a waiter to get wine and food selection. Once the wine bottle was delivered, the service dropped the bottle and poured out 1/4 of it and said it was fine, but was still charged full price. After 3 hours at the restaurant, our table was met 4 times by a waiter with no follow up on the services, any refills or even a check. I again had to ask another waiter for a check since nobody wanted to serve. For a restaurant that is upscale and located in the St. Regis , the quality and services was unacceptable.

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39. SF

    Square1682Fan

    London

    25 reviews

    vip
    5.0

    25 reviews

    Dined on December 2, 2022

    overall5food5service4ambience5

    We had Holiday Tea. The service was very good and the food and tea was excellent.

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40. n

    notbad

    New York Area

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 2, 2022

    overall5food5service5ambience5

    Really enjoyable and sitting in the window is very unique.

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