The Melting Pot - Richmond

4.6
1770 reviews
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$31 to $50
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Fondue
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.
Dining Style
Casual Elegant
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Cuisines
Fondue, Swiss, French
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Hours of operation
Dinner: Sunday - 11:00am - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 11:00am to 11:00pm
Lunch also available weekdays for parties of any size with at least one day advance notice.
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Phone number
(804) 741-3120
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Catering
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120
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Neighborhood
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Cross street
Gaskins Road
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Parking details
We have ample parking. Most guests will drop off at our front door and then drivers will go park.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 1770 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.6
ambience
4.1
value
Noise · Quiet
95% of people would recommend it to a friend
5
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l
Richmond
1 review
Dined 5 days ago
Overall 3food 3service 4ambience 3

I do think it's over priced, when you can go to a REALLY nice restaurant and have an awesome dinner that you don't have to cook, for less than what you can get out of The Melting Pot for. I would only go back for the bread/fruit & cheese dip and/or chocolate dessert with cocktails and skip the meats portion.

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LN
Adelaide / SA
5 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Our waiter was amazing! We had a great time.

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J
1 review
Dined on October 31, 2018
Overall 5food 5service 5ambience 5

Much better since a grill option for the meat has been added.

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DL
Atlanta
1 review
Dined on October 27, 2018
Overall 4food 5service 3ambience 5

Took my mom and daughter to the Melting Pot for the first time. We made reservations and were seated once everyone arrived. The restaurant was surprisingly spacious inside. Food and drinks were delectable.
Unfortunately, towards the end of the evening our chocolate fondue was forgotten. We sat there which seemed like forever waiting for the kitchen and manager to try and rectify the problem. Needless to say we were not happy about that.
But they were kind enough to take it off our bill at the end.

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BH
1 review
Dined on October 27, 2018
Overall 1food 1service 1ambience 1

The worst experience I have every had at a restaurant. I will never be back.

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d
1 review
Dined on October 27, 2018
Overall 5food 5service 5ambience 4

we went here for our anniversary, wanting a different experience. It was great the food was excellent and the staff very informative and helpful. it was unique and different and we really enjoyed the dining experience. probably go back for other special occasions.

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OT
1 review
Dined on October 26, 2018
Overall 4food 4service 4ambience 4

Portion amounts less than what it used to be in the past.

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C
1 review
Dined on October 26, 2018
Overall 5food 5service 5ambience 5

Absolutely, without a doubt, hands down, no questions asked the best restaurant I have ever been to. Everything was amazing definitely worth every penny.

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NB
1 review
Dined on October 25, 2018
Overall 5food 5service 5ambience 4

I took my beautiful girlfriend out for her birthday dinner and I wasn’t expecting to but I think I may have enjoyed it even more than she did! It was a fun experience that made dining out much more interesting. The food was great, too! Devin was a great server.

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B
1 review
Dined on October 19, 2018
Overall 5food 5service 5ambience 4

I was not excited to go here as I wanted “real food”. In the end, it exceeded expectations. Will go again. We did the 4 course which I would not do again as it was simply too much food. The first cheese course is exceptional and so is the dessert. When we go again, we will just have those two courses which is not the most healthy meal, but for date night is a lot of fun.

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M
1 review
Dined on October 17, 2018
Overall 5food 5service 5ambience 5

Gavin and the server he was training was top notch on service. An excellent dining experience.

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V
1 review
Dined on October 14, 2018
Overall 3food 3service 2ambience 4

We would come back for appetizers and/or dessert...a lot of money to basically boil your own dinner...filet mignon boiled is just so sad...the chocolate is fabulous though!!

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KB
1 review
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

Overall fantastic experience and Devon our server was awesome

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JL
Richmond
1 review
Dined on October 12, 2018
Overall 5food 5service 5ambience 5

I've been coming to the Melting Pot in Richmond, VA for years, and try to make it here once or twice a year. It's a unique experience that I like to share with the special people in my life.

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NC
Richmond
5 reviews
Dined on October 4, 2018
Overall 5food 5service 5ambience 5

Romantic restaurant for an intimate date. Fondue is delicious and service is wonderful. Get the four course dinner! I love The Melting Pot!

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OT
Atlanta
1 review
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

We celebrated my daughters 11th birthday with some of her friends. One has some allergies. The manager, waiter and other staff were so attentive to her needs without making her feel out of place. All of the girls had a great time and it was the “best birthday ever”

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OT
1 review
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

Nice girls dinner for my mom’s 60th birthday. No one had ever dined there besides me, the experience and our server did not disappoint.

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MS
New York Area
4 reviews
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

We eat at this location probably once every two weeks and the servers are always on point and the managers are excellent.

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HS
Richmond
9 reviews
Dined on September 6, 2018
Overall 5food 5service 5ambience 5

Great every time we go! Kids love it!!! Server, Andy, was amazing!

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KB
1 review
Dined on September 3, 2018
Overall 5food 5service 5ambience 5

Everthing was amazing! The only thing that I was a little upset about was that I wrote in the reservation box that it was my boyfriends birthday, and they didn't mention it or bring out the little cheesecake. Other than that, Melting Pot remains my favorite fine dining and special occasion establishment!

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OT
Richmond
1 review
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Billy was awesome. Great birthday for my husband!!

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f
Richmond
1 review
Dined on August 31, 2018
Overall 5food 5service 5ambience 5

Excellent service, the food was great!! It’s a great place to get away, relax and enjoy each other’s company.

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JW
1 review
Dined on August 29, 2018
Overall 5food 5service 5ambience 5

Brandon was great! He did all we asked and more. we and our grandchild was very happy with Brandon. We ordered the cheese and chocolate fondues. We spend $100 and ordered no meat. Thought that was too much.

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OT
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Celebrated my boyfriend’s birthday. Had a great time. They even made a Vesper martini...something no longer in their menu.

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KS
Richmond
1 review
Dined on August 24, 2018
Overall 5food 5service 5ambience 5

Very enjoyable, intimate and cozy table for two. We will be back!

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DR
1 review
Dined on August 24, 2018
Overall 4food 4service 4ambience 3

Our group of 8 experienced the dining experience of "The Melting Pot". Food options for the entrees were diverse and very good. The experience of patrons cooking entrees at the table was satisfying and rewarding. Great special occasion spot.

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SO
1 review
Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Great time for our whole party! Server was awesome!

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OT
Richmond
1 review
Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Great! We had a great time.

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AH
New York Area
1 review
Dined on August 17, 2018
Overall 2food 3service 1ambience 3

Service was terrible. I’m not sure if the waiter had any experience. He was nice but very inexperienced for a upscale restaurant.

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JM
Raleigh
1 review
Dined on August 17, 2018
Overall 4food 3service 4ambience 5

Still think the price point of melting pot is high considering the meat you get always seems tough and low quality. Never the less it’s always good for a date night as the vibe is more intimate and a change up from traditional dining.

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SG
1 review
Dined on August 14, 2018
Overall 5food 5service 5ambience 5

It was amazing, it was my husband's birthday and we'd never been here before. Our server Cam was great and very helpful. All of the servers were really professional and polite. The food was better than described...only quip is there should be more of the chocolate fondue when served.

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TB
Richmond
2 reviews
Dined on August 13, 2018
Overall 5food 5service 5ambience 3

Is very Gluten-free friendly, my granddaughter really enjoyed the G-free bread, brownie, & cake. Background music a little too loud for intimate conversation. Greatly enjoyed the different fondues & varieties of foods. Server Taylor excellent!

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OT
Richmond
1 review
Dined on August 12, 2018
Overall 5food 5service 5ambience 5

Daughter’s Birthday

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SD
Richmond
3 reviews
Dined on August 11, 2018
Overall 5food 5service 5ambience 4

Tori was our waitress and brought us everything we needed right away. She wasn’t too chatty but chatty enough. The food was delicious and we enjoyed everything we had. We will definitely come back. Thank you Tori for maki our night special.

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R
1 review
Dined on August 6, 2018
Overall 3food 3service 2ambience 2

Service was incredibly slow. Over 2 and a half hours for a dinner service. Refills, water no where to be found. At the price they are asking your service should be excellent. Won’t be back anytime soon.

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AM
1 review
Dined on August 5, 2018
Overall 4food 5service 5ambience 5

Food is very good as well as service.
The price continues to be quite high.

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AD
Richmond
1 review
Dined on August 4, 2018
Overall 5food 5service 5ambience 5

Everything was absolutely wonderful! My fiancé and I loved it, can't wait come back!

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WB
1 review
Dined on August 4, 2018
Overall 5food 4service 5ambience 4

I would recommend this for people having a special occasion get together or a special night out.

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CL
Richmond
1 review
Dined on August 4, 2018
Overall 4food 3service 5ambience 4

The service was great - even the manager came over to see how we were doing! Fun way to enjoy dinner. On the expensive side so can't go here very often at all.

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J
1 review
Dined on August 3, 2018
Overall 5food 5service 5ambience 5

Great food, Great service, overall Great experience!

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