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The Melting Pot - Richmond

4.5
4.5
1831 Reviews
$31 to $50
Fondue
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.

Make a reservation

2 people

7:00 PM


Booked 33 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, Swiss, French

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–10:00 pm Fri 5:00 pm–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Phone number

    (804) 741-3120

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

  • Neighborhood

    Richmond

  • Cross street

    Gaskins Road

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,831 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Virginia

    Good for Groups

  • Richmond

    Good for Groups

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Filters

  1. DS

    DavidS

    Denver

    10 reviews

    vip
    4.0

    10 reviews

    Dined 3 days ago

    overall4food4service5ambience3
    Excellent service and overall experience but be prepared to apply for a mortgage when paying the check.
  2. ET

    ElizabethT

    Richmond

    18 reviews

    vip
    4.0

    18 reviews

    Dined on November 20, 2022

    overall4food5service4ambience5
    We love the Melting Pot. This was our 2nd year in a row taking my daughter there with her friend for her birthday. She loves it there. When we got there they asked if there was a special occasion and we said yes, her birthday. Then the waitress asked and we said the same and the manager stopped over and asked and same response by us. They didn't do anything or say happy birthday or anything. Why ask? Last year they gave her something extra (which we didn't need as their fondue is amazing) but again she asked me (she turned 11), why did they keep asking? So, feedback is dont ask if you are going to do nothing. We were fine with nothing but especially for a child, dont get their hopes up. It was a conversation on the way home that could have been avoided.
  3. r

    rvafoodie

    Richmond

    14 reviews

    4.0

    14 reviews

    Dined on November 14, 2022

    overall4food4service5ambience4
    Cheese fondue course had to be sent back due to temperature. Normally a nice quiet place but we unfortunately got seated next to a couple who spent a long time on the speaker phone. Not the fault of the restaurant but did temper our experience.
  4. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5
    This was my first experience at the melting pot and I really enjoyed myself. I will definitely be coming back.
  5. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    Food and service were good. Fun dinner idea!
  6. OT

    OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined on November 5, 2022

    overall2food4service1ambience2
    Took a group of teenagers to celebrate a birthday who had never done fondue before. The waitress gave zero instructions and the kids immediately cross contaminated raw and cooked foods because they weren’t given any instructions. Refill dippers were slow, as well. Very disappointing for the price.
  7. TD

    ToniD

    Richmond

    25 reviews

    4.0

    25 reviews

    Dined on November 3, 2022

    overall4food4service4ambience3
    4-Course meal (Salad, Cheese Fondue, Entrée, & Chocolate Fondue) for $47.00 was not bad. Food & Drinks- 4.5 Stars. Service-4.5 Stars. Restaurant: Inside-3 Stars; Outside: 3-Stars. 3-Star rating because: booth tables and seats too small for the amount of plates, glasses, & cooking tools; and comfortable dinning; parking lot is TOO dark-needs more lighting for customer safety. Good place for a different experience in dinning out.
  8. S

    Service

    Richmond

    39 reviews

    vip
    5.0

    39 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5
    Birthday dinner with husband. Kelsie was awesome. Very attentive the entire time we were there!
  9. OT

    OpenTable Diner

    Richmond

    11 reviews

    vip
    3.0

    11 reviews

    Dined on October 29, 2022

    overall3food3service5ambience2
    Great friendly service. Plan on at least 2 hours if you’re doing all 4 courses, maybe 3. Cheese, chocolate was delicious. Can be pricey.
  10. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5
    Anniversary
  11. 1

    161mr

    Orlando

    96 reviews

    vip
    5.0

    96 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    We enjoyed the intimate and cozy dining with my family. The cheese coarse was very good and we tried the cast iron grilling which we enjoyed and everyone loved the chocolate coarse. We will return.
  12. YS

    YolandaS

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    overall5food5service5ambience5
    Everything was wonderful, service, atmosphere and food
  13. JJ

    JungleJayne

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on October 19, 2022

    overall3food5service3ambience3
    We ordered the special. However we didn’t want the dark chocolate that came with the special. We asked for another chocolate. Was told no problem. They brought out the wrong chocolate. When we were done we asked for the leftovers to be packed up with some additional dippers as the special did not include as many as a regular dessert does. The bag had the chocolate and an empty container to put the dippers we didn’t want in to take home. Had to ask again. For some fruit to take home. First time we ever had issues getting extra dippers. Just seemed like he didn’t want to go get them by the look on his face. He was over tipped based on that.
  14. GF

    GladysF

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5
    My best friend and I go to The Melting Pot about once a month. We always like our waiters but we, especially, like Matthew. He always remembers us and makes our dinners very pleasant. He’s one of the reason we keep conning back. We love it there!
  15. JB

    JenB

    Dallas

    5 reviews

    vip
    2.0

    5 reviews

    Dined on October 10, 2022

    overall2food2service2ambience2
    Melting Pot hasn’t retained its former high caliber. The tables were smaller…almost half the size. Our server was “interesting” and it felt more “chain-ish” and generic. I was almost embarrassed, taking my significant other on his birthday.
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service5ambience5
    Took my 11 year old daughter here for the first time to surprise her. She has been wanting to go ever since she heard my hubby and I talking about it. She had a great time and loved the experience. I've been to eat here numerous times and have never been disappointed. I think it is a bit pricey but the totality of the experience makes up for that. Food is always delicious and I always walk away stuffed...sometimes too full, lol.
  17. TB

    TaylorB

    Birmingham

    25 reviews

    vip
    5.0

    25 reviews

    Dined on September 26, 2022

    overall5food5service5ambience5
    Best place to have a birthday celebration. Great service, excellent quality of food and fun.
  18. DH

    DexterH

    Richmond

    11 reviews

    5.0

    11 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5
    Great restaurant with an awesome fondue experience. Pricey but worth it for special occasions. Service is great.
  19. JB

    JanineB

    Richmond

    1 review

    5.0

    1 review

    Dined on September 19, 2022

    overall5food5service5ambience5
    Sean T did a great job :) Food and service were excellent.
  20. S

    Service

    Richmond

    39 reviews

    vip
    5.0

    39 reviews

    Dined on September 8, 2022

    overall5food5service3ambience5
    Server was stingy with the sauces when we asked for more we literally got one at a time for two people. Everything else was good!
  21. BG

    BarbaraG

    Richmond

    12 reviews

    5.0

    12 reviews

    Dined on September 2, 2022

    overall5food5service5ambience5
    We celebrated our granddaughter’s 6th birthday and everything was perfect. Our server, Matthew, was very nice and accommodating.
  22. K

    Kiere

    Washington DC

    1 review

    4.0

    1 review

    Dined on September 1, 2022

    overall4food4service4ambience4
    Fun experience as always. Great 2 hour event with great friends. It’s a slower experience that allows you to enjoy the time with your guests.
  23. GA

    GlennAlleners

    1 review

    5.0

    1 review

    Dined on August 27, 2022

    overall5food5service5ambience5
    This is a perfect dinner for two date. Don't let the format intimidate you...it's an adventure for first timers and fun for those who've done it before. Dinner flows from course to course, so pace yourself...you'll get more full than you think! Gotta leave room for that chocolate fondue. Who thought cooking your own meal would be so fun. The booths for two are very cozy and pretty secluded. The meal is a nice process, so lots of time to talk, plot strategies and swap experiences on cooking times, what sauce goes with what goodies, etc. The staff was full of good advice and were attentive to our dining experience. It's pretty expensive, but there's a lot of value in the multiple course meal. Expect to tip well, your server will be working very hard to keep all the aspects of the meal going. Oh, and if on a date, the bathroom has a code if you'd like to surprise your significant other with a rose...just remind them not to dip it in the fondue pot. The only thing that was a bit of a mess is that the location in Henrico has a very odd parking lot. So, that is a pretty minor thing! This is likely our new anniversary go-to place!
  24. RG

    RestaurantGroupie

    Richmond

    6 reviews

    3.0

    6 reviews

    Dined on August 24, 2022

    overall3food3service2ambience3
    My reservation was for 7:30. I was promptly seated and the restaurant was not busy. However, it took about 20 minutes before I was able to flag a server to ask who my tables server would be. The server checked and came back stating that she would be our server. I was disappointed my guest and I were not acknowledged for 20 minutes after being seated and I had to be the one to initiate contact for service. For a restaurant like this, I would have expected a general greeting or at least to have my drink order taken within 10 minutes. It seems a refresher training would be helpful on general greeting and customer service. I will say once our server took our table, service was fine, but it was a disappointing start for a special occasion. The booths are also really tiny. If you are large chested, highly recommend a table.
  25. c

    crwarren90

    Richmond

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 22, 2022

    overall5food5service5ambience5
    The Melting Pot management and staff made this overall experience a truly perfect night out. The manager Meagan made a beautiful, decorative birthday plate for the special day. Janine was attentive and pleasant during the whole meal! Will definitely recommend everyone should experience this place.
  26. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on August 5, 2022

    overall4food5service4ambience4
    very good food
  27. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5
    Family member moving
  28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5
    It was a great bonding moment! I really enjoyed my time!
  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5
    Fantastic!! Everything was great
  30. SW

    SharonW

    Raleigh

    18 reviews

    5.0

    18 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5
    It was absolutely wonderful! They had a birthday card on the table. The quality of the food was excellent. Our waitress was phenomenal. Even the manager stopped by our table and spoke with us.
  31. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on July 14, 2022

    overall4food5service3ambience5
    The food was excellent! The server was not very attentive.
  32. BS

    BrianS

    Richmond

    25 reviews

    vip
    5.0

    25 reviews

    Dined on July 13, 2022

    overall5food5service5ambience5
    We always have a wonderful experience at TMP! Chris, John, and Kelsi are awesome!
  33. B

    Brittany

    Birmingham

    5 reviews

    5.0

    5 reviews

    Dined on July 12, 2022

    overall5food5service5ambience5
    We had a wonderful experience! The service and food were excellent. It was a great way to celebrate my birthday!
  34. f

    farfel411

    Richmond

    17 reviews

    vip
    2.0

    17 reviews

    Dined on July 2, 2022

    overall2food3service4ambience4
    The experience was fine but both my wife and I felt sick later that evening.
  35. EL

    ELLENT

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined on June 30, 2022

    overall5food5service5ambience5
    Birthday dinner was great.
  36. S

    Service

    Richmond

    39 reviews

    vip
    5.0

    39 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5
    Kelsi was an excellent server. She had drinks ready at all times and sauces!
  37. TB

    TerrasaB

    Richmond

    3 reviews

    2.0

    3 reviews

    Dined on June 23, 2022

    overall2food2service3ambience4
    The experience has really gone down hill. They don’t prep anything table side any longer, the add on charcuterie boards had one type of meat some pickled veg and crackers(they used to be quite nice with good variety), and the service is ‘meh’ at best. It feels like a very rushed experience now more like fast food than fine dining.
  38. NR

    NotjustRIC

    Richmond

    18 reviews

    vip
    5.0

    18 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    Father’s Day Dinner. Always great service and the food was delicious - chose the grill cooking style and it was perfect!
  39. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5
    Great last minute visit to celebrate our anniversary. Nathan was fantastic. Food and service was great.
  40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 13, 2022

    overall1food2service1ambience2
    First and foremost it was 10 year anniversary. We decide to make reservations and input my husband and I’s food allergies, which they did not take into consideration. We waited 45 minutes for the waitress to come and take our drink order. Another 45 minutes to bring our appetizers and salad by this time they are about to close and we were still waiting for the main entree and dessert. They closed at 9pm and it was 9:45 when they brought the broth for our meats. At 10:20 they brought our meats which my husband can see the kitchen from our table and he clearly sees the waitress take something off the tray. When she gets to our table she doesn’t say anything about what she took off the plate. My husband asks her what was taken off the plate and she proceeded to tell my husband that she took something that we put in the reservation notes as something I was allergic too. At this point we are very mad our daughters are falling asleep. We tell her we didn’t want the meat tray and just ask for the desert chocolate to go. She brings the bill and after waiting 2+ hours we get charged $100+ and we didn’t even eat. THE ABSOLUTE WORST EXPERIENCE EVER it ruin our entire night.

FAQs

The Melting Pot - Richmond offers takeout which you can order by calling the restaurant at (804) 741-3120.

The Melting Pot - Richmond is rated 4.5 stars by 1831 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 33 times today
Google Map for The Melting Pot - Richmond

9704 Gayton Road, Richmond, VA 23238

Additional information

  • Cross street

    Gaskins Road

  • Neighborhood

    Richmond

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–10:00 pm Fri 5:00 pm–11:00 pm Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Cuisines

    Fondue, Swiss, French

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    We have ample parking. Most guests will drop off at our front door and then drivers will go park.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 741-3120

  • Catering

    Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120

  • Private party facilities

    The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.

  • Private party contact

    David Chantrell: (804) 741-3120 ext. 1

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