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Artisan Bistro, Boston, MA
Artisan Bistro, Boston, MA
Artisan Bistro, Boston, MA
Artisan Bistro, Boston, MA
Artisan Bistro, Boston, MA

Artisan Bistro

4.3
4.3
1000 Reviews
$31 to $50
Contemporary American
Top Tags:
Artisan Bistro is a modern and inviting dining room dressed in rich dark and light woods with elegant European design elements. Accents of black, off-white, cognac, blues and warm grays echo a classic bistro look and feel. Crafted wood wainscoting throughout the room and soft ambient lighting from above highlight the white-washed, wood floors to further enhance the bistro-like setting. New stitched-leather booth seating lines the dramatic floor to ceiling wall of windows overlooking Avery Street and two high-top u-shaped booths frame the space on either end. Additional cluster seating is intimate and close, allowing for easy conversation and lively exchange. Artisan Bistro features fresh, local seasonal dishes that present artisanal cooking in an approachable way.

Make a reservation

2 people
7:00 PM
Booked 11 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Contemporary American
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Brunch Sat, Sun 11:00 am–3:00 pm Lunch Mon–Fri 11:00 am–3:00 pm Dinner Daily 4:00 pm–10:30 pm
  • Phone number
    (617) 574-7176
  • Website
    http://www.ritzcarlton.com/en/hotels/boston/dining/artisan-bistro
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Jim Lyons
  • Private party facilities
    Artisan Bistro features a semiprivate dining area. Please contact the restaurant manager and team directly if you are interested in booking. Restaurant Manager:Stacie Anderson(617) 574-7175
  • Private party contact
    Stacie Anderson: (617) 574-7175
  • Location
    10 Avery Street, Boston, MA 02111
  • Neighborhood
    Theater District
  • Parking details
    Valet parking available on Avery Street in front of the hotel.
  • Public transit
    Conveniently located near the Boylston stop on the green line or the Chinatown stop on the orange line.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 1,000 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4Ambience
  • 3.9Value

Noise • Moderate

1,000 Reviews

  1. MichelleO

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on September 23, 2023

    overall5food5service5ambience5
    Amazing service and great food! For a casual atmosphere this was spot on, would definitely dine here again. Great value for portion size we took half our meals to go for the next day.

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  2. AnthonyS

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    Tremendous staff made the experience more pleasurable.

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  3. Jesus

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    Wendy is a superb waiter that made our experience enjoyable and highly repeatable.

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  4. Bostonphotobill

    Greater Boston

    232 reviews

    vip
    1.0

    232 reviews

    Dined on September 10, 2023

    overall1food2service2ambience2
    We went for brunch. Arrived at 10:00 AM and our food didn't come until after 11:00! The food was ok. Must have been a problem in the kitchen.

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  5. WTB59

    Greater Boston

    8 reviews

    vip
    2.0

    8 reviews

    Dined on September 1, 2023

    overall2food2service1ambience2
    Not the quality we expect of a ritz Carlton restaurant.

    Artisan BistroResponded on September 10, 2023

    Dear WTB59, I recognize your time is valuable and appreciate the feedback you have provided. I sincerely apologize for failing to meet your expectations during your dining experience here at The Ritz-Carlton. I have shared your feedback with the associates and culinary team alike, and as we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident. I hope you choose to dine with us again, whenever your travels bring you back to the area. Stacie Anderson Restaurant Manager

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  6. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 17, 2023

    overall5food5service5ambience5
    Very good dinner A place to recommend The food was excellent

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  7. DawesFan

    Greater Boston

    25 reviews

    5.0

    25 reviews

    Dined on August 11, 2023

    overall5food5service5ambience5
    Great meal before a show. The bartender, May, was friendly and made the perfect dinner recommendation. The valet was also attentive after the show.

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  8. james

    Los Angeles

    26 reviews

    vip
    4.0

    26 reviews

    Dined on August 6, 2023

    overall4food4service4ambience4
    Very standard contemporary American food but nothing memorable. Very good value considering post-pandemic inflationary restaurant prices. They even give you bread and butter free of charge! Needs a pastry chef.

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  9. RonV

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on July 7, 2023

    overall4food4service5ambience3
    Waiter was exceptional. The food was very good. It felt a little light on the ambience, but that’s probably because it’s tied to a hotel. Overall really good experience.

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  10. OpenTable Diner

    Greater Boston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 24, 2023

    overall5food5service5ambience5
    Most of the dishes can be done GF. The salmon was great!

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  11. MegM

    Greater Boston

    3 reviews

    vip
    2.0

    3 reviews

    Dined on June 23, 2023

    overall2food2service1ambience1
    Artisan has been a pre-theatre spot for years, this time was the worst experience. Sat at the bar, as always. The food was late and cold, the bartenders could not handle the volume. It was a disappointment all around.

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  12. Erin

    Greater Boston

    36 reviews

    vip
    5.0

    36 reviews

    Dined on June 16, 2023

    overall5food4service5ambience5
    This is one of my favorite spots in Boston. Friendly, upscale and delicious.

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  13. CountryChicken

    Greater Boston

    29 reviews

    vip
    3.0

    29 reviews

    Dined on June 4, 2023

    overall3food4service3ambience5
    Was overcharged on an entree. When I came back on a later date, I spoke with Ashley who disputed the overcharge. I showed Ashley the proof -- photo of the menu that day and photo of the receipt. Then Ashley said she couldn't resolve the overcharge for me, but gave me the business card of a manager who wasn't there. Ashley said to send my address to the manager.

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  14. Lmnop1

    Greater Boston

    7 reviews

    4.0

    7 reviews

    Dined on June 4, 2023

    overall4food5service4ambience4
    My first time dining here and I definitely know others who would enjoy it.

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  15. JeffreyB

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on June 1, 2023

    overall3food3service5ambience4
    Basically there is a price premium for eating at The Ritz, about 50%. The problem is that this is hard to justify the uplift if the food is about average tasting and we picked the night that the drink masters were not working. They also broke a new record in charging $20+ for cocktails and $10 for local beers. Our server was great, the rest not so much, so next time we're downtown we'll be looking somewhere else.

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  16. Uppersand

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on May 27, 2023

    overall5food5service5ambience5
    Artisan Bistro is our go-to dining spot for theater and ballet. Server Eugene tops the charts for service, courtesy, and respect for every customer. Everything about Artisan Bistro is five-star excellent !

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  17. RebeccaP

    Greater Boston

    11 reviews

    vip
    4.0

    11 reviews

    Dined on May 21, 2023

    overall4food5service4ambience4
    Beautifully presented and delicious, creative food. Slow-ish service, but food worth the wait.

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  18. LeeS

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on May 14, 2023

    overall1food1service1ambience4
    This was not the server or chef's fault, but rather management's. My son and I splurged to go out for Mother's Day dinner and chose this highly rated spot... It took about 15 minutes to get our place settings and for our server to acknowledge us. Drinks came about 20 minutes after ordering them. Food took an hour and a half - one dish was at the most, tepid (should have been served warm), so we returned it. It took 45 minutes for the replacement to be served. There was ONE server for 17 tables running at 80% capacity. I was told all other servers called in sick. Three of the Seven chefs also called in sick that day. They were serving the restaurant and the hotel (Ritz Carlton). They had no contingency plan. I heard over 4 groups complain about the service. Many had plays to go to and had time constraints. One family never received a child's dinner. She went hungry to the play. Dishes came out randomly and not in order of first in. The bussers (2) didn't clear empty glasses or plates. Even if the food was cooked correctly, it was in no way worth the price and was unimaginative. A poorly cooked strip teak with very basic fingerling potatoes and a small portion of demi glaze was $52.00. The steak was not cooked to my request and was tough and dry. The potatoes were mediocre and the demi glaze was just okay - even a bit too salty. Needless to say, I will never return.

    1 person found this helpful

  19. CHERYLR

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5
    Our server, Upton Martin, was fabulous. Great sense of humor. The food was very good.

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  20. ABSS

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on May 12, 2023

    overall5food5service5ambience5
    Eugene was a great waiter. Very friendly and professional.

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  21. OpenTable Diner

    San Diego

    7 reviews

    4.0

    7 reviews

    Dined on May 12, 2023

    overall4food4service4ambience4
    Nice dinner in theatre district area - good beer selection and drinks. Nice portions and food mix on menu.

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  22. MarisaS

    1 review

    3.0

    1 review

    Dined on May 11, 2023

    overall3food3service4ambience4
    We booked this because it is close to the Colonial Theatre. Didn't realize it is part of the Ritz Carlton. Vibe and ambience are good, service is excellent, but the food was just ok. My husband's halibut was very good, and my salad was ok but the steak tips I added were like small rocks. We were in a hurry to get to the show, otherwise I would have sent it back. Convenient location and I'm sure it'd be great for drinks and appetizers, but not sure I'd go back for meal.

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  23. LaurenT

    Greater Boston

    4 reviews

    1.0

    4 reviews

    Dined on May 10, 2023

    overall1food1service4ambience2
    The service was good but the food was pathetic for The Ritz. Maybe I shouldn’t have had expectations. We split a burger ordered medium. She said it would be pink. It was raw! We also ordered a chicken breast. You could barely cut it it was so dry and absolutely no flavor. So disappointed. Then gave us 15% off but it really didn’t matter. Total disappointment

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  24. LauraC

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5
    We came after a matinee play. The food and service was great. Very nice atmosphere. The menu was unique. Our group had two salad choices, a burger and gnocchi. We all enjoyed our choices.

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  25. Dani

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on May 6, 2023

    overall5food4service5ambience4
    Service was great and fast pre-theater. Food was terrific, but a bit pricey (what isn't these days and in downtown Boston!) We each had fish (salmon and halibut) which were delicious and plenty without needing to add extra sides. Excellent house-special cocktail. II definitely recommend!

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  26. AnneN

    1 review

    4.0

    1 review

    Dined on April 27, 2023

    overall4food4service4ambience4
    Menu was interesting and varied. Server Eugene was very helpful. We were dining pre-theater and had plenty of time, not rushed at all. Only surprise was the high price of some of the glasses of wine, more than an entree in some cases. However there were plenty of choices in a more usual price range so we were satisfied.

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  27. JaneW

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on April 26, 2023

    overall5food5service5ambience5
    Well located near the theater district. Good food, good service and lovely setting. What more could I hope for in a restaurant on a theater night?

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  28. BBayGirl

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    Beautiful room, helpful and welcoming, good food. Highly recommend.

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  29. GAYLEP

    Greater Boston

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5
    We were staying at the Ritz, went to a show and decided it was easier to dine here (we came here for drink a month ago before Into the Woods). We were delighted with our table, best seat in the house - round booth at the end of the dining room! Nicole was our server, friendly|helpful|kind. We shared the Lobster Toast, French Onion Burger and Brussel Sprouts, everything was great! Following our dinner we were greeted with a Happy 42nd Anniversary serenade and a piece of delicious white chocolate cake with fresh fruit|whipped cream! So nice they picked up on my reservation note - thank you! Wonderful touch to a great day and night - the Ritz always does it right!

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  30. KnotAsnob

    Greater Boston

    3 reviews

    3.0

    3 reviews

    Dined on April 21, 2023

    overall3food2service5ambience4
    Our server was fantastic, attentive… not lingering. The crab cake was so dry & reminiscent of a small dinner roll… it was definitely not lump crab. The cheese platter was disappointing, as we had no idea what the different cheeses were (aside from obvious blue & Brie) and the honey with the wasabi completely missed the mark. I just expected more from a bistro attached to the Ritz Carlton. Live & learn! I’ll try a different place pre-theatre next time.

    1 person found this helpful

  31. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 21, 2023

    overall4food5service5ambience3
    Amazing food and amazing service! Portions size are big, I couldn’t finish it all. There was a waiter I think Eugene was his name, such a great service with him.

    Artisan BistroResponded on April 21, 2023

    It was a pleasure having you all join us in Artisan Bistro, thank you for sharing your experience and kind words. I have relayed the message to Eugene, as he is very pleased to hear this and thankful you all had a wonderful dining experience with him. We do hope to have you join in the near future. Thank you Stacie Anderson | Restaurant Manager

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  32. HC70

    Greater Boston

    98 reviews

    vip
    5.0

    98 reviews

    Dined on April 20, 2023

    overall5food5service3ambience4
    Artisan Bistro provides a truly excellent dining experience. The fact that it's located within steps of Boston's theatre district makes it a can't-miss spot!

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  33. PickyL

    Denver

    123 reviews

    vip
    4.0

    123 reviews

    Dined on April 15, 2023

    overall4food4service5ambience3
    We lie nearby. The folks at Artisan were spectacular. We had to expand the size of our party on a busy theatre night and they came through, accepting our kitchen orders before we got there and serving us beyond promptly- one of our guests had mobility problems- kudos to the staff for their kindnesses. So lovely - and the hamburgers were great too!!!

    Artisan BistroResponded on April 18, 2023

    Thank you so much for joining us in Artisan, it was a pleasure to serve you all. We truly appreciate the kind words and are very pleased we were able to accommodate your party and ensure you the best quality service. I am thrilled to hear you all enjoyed your time here, and we hope to see you in the near future. Stacie Anderson | Restaurant Manager

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  34. LindaB

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5
    I had planned to take my friend, who has been dealing with the illness of a beloved son in law, to the Boston Ballet performance. I thought having dinner at the Artisan would be a lovely beginning to the evening. The courteous wait staff, the perfect wine, the totally delicious pasta dish and Caesar salads were, indeed, perfect to begin an evening that celebrated our long friendship and to give my friend a sense of hope and strength for the future. Thank you, Artisan staff, for making the evening truly special. Linda V Beardsley

    Artisan BistroResponded on April 18, 2023

    Hello Linda, I am pleased to hear you chose to join us in Artisan Bistro before the Ballet and that you all had a wonderful experience. Thank you for sharing your story, and I am glad the Ritz Carlton ladies and gentlemen contributed to the wonderful experience you both shared that evening. We were thrilled to share your story with our staff who were grateful to have been able to provide such a service. We look forward to having you join us in the future. Stacie Anderson | Restaurant Manager

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  35. OpenTable Diner

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 13, 2023

    overall5food4service5ambience5
    We arrived late from the airport, tired and hungry. Upon arrival to the restaurant, our waiter ( I cannot remember our waiters name, but he had an accent) was AMAZING! So very friendly and accommodating! He made the experience quite pleasurable.

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  36. YakDriver

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on April 10, 2023

    overall5food5service5ambience5
    Food was excellent as was the service. Need I say more?

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  37. FDSS

    Greater Boston

    7 reviews

    2.0

    7 reviews

    Dined on April 9, 2023

    overall2food4service2ambience3
    A confession. We dropped in for lunch without a reservation on Easter Sunday and were happy to be seated downstairs. However, we did not want the Easter Brunch, especially as we do not eat meat and were told we could not order from the standard menu but could choose two appetizers and they would charge us a reduced rate: we never asked anything about the price. A party of three sat next to us and were given a combination of Brunch and regular menus. That party was not told that they were given the regular menu by mistake and in fact, they all ordered from the regular menu, which we were told was not available. We were well dressed as it was Easter Sunday. The meal itself was fine but the experience left a bad taste in my mouth.

    Artisan BistroResponded on April 21, 2023

    Thank you for dining with us and taking the time to share your experience. I apologize for the miscommunication amongst our associates to you and guests alike. It is certainly frustrating, and I truly apologize you experienced this. I would love to invite you back, as we have new restaurant offerings you all may enjoy. Thank you for bringing this to light, and we will ensure this does not go unnoticed. I hope we can have you join us and make up for the experience. Stacie Anderson | Manager

    1 person found this helpful

  38. DianaB

    Greater Boston

    44 reviews

    5.0

    44 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5
    Great service (thanks Eugene!) and good menu with delicious wine.

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  39. OpenTable Diner

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5
    Very tasty, very filling, little slow

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  40. Trish

    Greater Boston

    10 reviews

    vip
    4.0

    10 reviews

    Dined on April 7, 2023

    overall4food3service5ambience4
    The menu hasn’t changed in a long time. Otherwise the food is good and service excellent.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Artisan Bistro offers takeout which you can order by calling the restaurant at (617) 574-7176.

Artisan Bistro is rated 4.3 stars by 1000 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 11 times today

Order delivery or takeout

Google Map for Artisan Bistro

10 Avery Street, Boston, MA 02111

Additional information

  • Neighborhood
    Theater District
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Brunch Sat, Sun 11:00 am–3:00 pm Lunch Mon–Fri 11:00 am–3:00 pm Dinner Daily 4:00 pm–10:30 pm
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Valet parking available on Avery Street in front of the hotel.
  • Public transit
    Conveniently located near the Boylston stop on the green line or the Chinatown stop on the orange line.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Jim Lyons
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://www.ritzcarlton.com/en/hotels/boston/dining/artisan-bistro
  • Phone number
    (617) 574-7176
  • Private party facilities
    Artisan Bistro features a semiprivate dining area. Please contact the restaurant manager and team directly if you are interested in booking. Restaurant Manager:Stacie Anderson(617) 574-7175
  • Private party contact
    Stacie Anderson: (617) 574-7175
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