Ja' Grill Hyde Park

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1. m

   mzdiva

   Chicago

   14 reviews

   vip
   2.0

   14 reviews

   Dined on May 6, 2022

   overall2food3service1ambience3

   I made reservations and I get there and the hostess with a green wig on tells me that they do not tags reservations after I told he again that we have reservations the manager comes over and tells me that we haven’t taken reservations for two years and he says let me see your reservations I showed him he took a pic of them and said I’ll talk to the owner and we will get you seated when there’s a table available. I made reservations for a party of 3 and 2 of us was there once seated we were sat at at table for two so when the waitress came over to take our order we told her it was a party of three she says oh you can’t sit here then she went to speak to the hostess, soon after my 3rd party arrived they told her to stand and the door because we will be moving to another table after waiting a few more minutes we were finally seated. We got a new waiter a Hispanic guy he was awesome we were getting the side eye the whole time from the hostess with green hair and the original waitress. Overall the food was good the initial experience was terrible again because I had a bad experience last summer with another hostess our waiter was great the rum punch is strong but good. I don’t think I’m going back because great customer service makes the whole dining experience.

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2. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on May 6, 2022

   overall1food1service1ambience1

   Don’t waste your time making appointments here. They said they don’t take reservations!! So we went somewhere else!

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3. JD

   JohnD

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on February 29, 2020

   overall4food3service4ambience4

   The restaurant was nice,I felt the lamb chops could of been more tender,the beer and cocktails made up for an average meal my son liked the wings (we all did) the jerk chicken I had was dry.My other son had the catfish(which was good and one of my sons had the goat(which could of cooked longer) overall it’s ok.

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4. TM

   TonikaM

   Chicago

   1 review

   1.0

   1 review

   Dined on February 29, 2020

   overall1food2service1ambience1

   Having reservations makes no difference we had to up against the wall and wait to be seated no one came to speak with us. Service sucked Waiter didn't really give us good service Totally over packed. Couldn't hear the waiter or anything total displeased and the appearance of the host omg aint no way

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5. OT

   OpenTable Diner

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on February 29, 2020

   overall5food5service5ambience5

   Food was and has always been very good to me. Portions seemed to have decreased in size relative to previous visits, nonetheless, our double date was good. Suggest the ladies at the check in area ask if the patron has a reservation before assuming otherwise.

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6. AJ

   AngelaJ

   1 review

   4.0

   1 review

   Dined on February 29, 2020

   overall4food5service5ambience4

   Food was delicious as usual, our server Michael was awesome, it was very busy but he was more than attentive to our party of five.

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7. OT

   OpenTable Diner

   Orlando

   41 reviews

   4.0

   41 reviews

   Dined on February 24, 2020

   overall4food4service5ambience5

   Grilled chicken dinner was a little overpriced, but I guess it is Chicago.

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8. KJ

   KarlieJSR

   Raleigh

   13 reviews

   2.0

   13 reviews

   Dined on February 23, 2020

   overall2food4service2ambience2

   There were 6 in our group and we apparently set a reservation during a busy time. We had to wait almost 30 minutes past our reservation to be seated, our group was split and seated at 2 separate tables, the servers were “green” and overwhelmed, so the service was lacking. They were running long tickets just for DRINKS. When we questioned a mistake with , the chef came out and was very rude even after realizing that the mistake was theirs! With all of that, the food, when it finally arrived was very good but the experience was ruined by the lack good service, staff attitudes and long running meal orders. Although it was literally almost a year ago, unfortunately, I remember the bad service and attitudes, like it was yesterday!

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9. RH

   RobinH

   Chicago

   1 review

   5.0

   1 review

   Dined on February 22, 2020

   overall5food5service5ambience5

   Host, waiter and servers were all great. It was a pleasure!

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10. GM

    GynaM

    Chicago

    16 reviews

    3.0

    16 reviews

    Dined on February 22, 2020

    overall3food2service2ambience2

    The food was too spicy and was not flavorful. The shrimp was overcooked. The cabbage was good. The rum cake was heated. Why???? Not a fan at all.

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11. m

    missj

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on February 22, 2020

    overall5food5service5ambience3

    Great service, Nellie was attentive and on top of everything. Drinks were on point, food was served piping hot. I'll definitely return.

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12. F

    Foodie

    Chicago

    1 review

    5.0

    1 review

    Dined on February 22, 2020

    overall5food5service5ambience4

    The food was AMAZING I'll definitely be back soon!

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13. BM

    BalajiM

    1 review

    4.0

    1 review

    Dined on February 16, 2020

    overall4food4service4ambience3

    The music was loud and I was not able to have a conversation with my guests at my table. I had to speak rather loud even to the people at my table. Good service and great food.

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14. ET

    EuloraT

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on February 11, 2020

    overall4food3service3ambience4

    I was taught that if you have nothing nice to say, then don’t say anything at all.

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15. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 9, 2020

    overall5food5service5ambience5

    The food was Excellent! Cooked to perfection!

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 9, 2020

    overall5food5service5ambience5

    Great experience

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17. JN

    JohnellN

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 3, 2020

    overall5food5service5ambience4

    I ordered the goat and it was delish!! My very first time ever trying goat and I was pleased!!

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18. ML

    MoniqueL

    Orlando

    8 reviews

    3.0

    8 reviews

    Dined on February 2, 2020

    overall3food2service4ambience2

    I had the jerk ribs. I often get this dish and sometimes they are burned and over done, sometimes not. This particular time they were burnt. Everything else was good.

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19. AB

    AshBash

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on January 26, 2020

    overall3food5service1ambience4

    The food was outstanding, but unfortunately overshadowed by poor service. This was a 2 1/2 hour dining experience. Our server, Nelle, was only seen twice throughout the night. Once to take our orders, and a second time to provide us with incorrect billing. Once the orders were taken, it took 1 hour for the food to come out. Granted, it was absolutely delicious and I was willing to overlook this. However, when it was time for the check, we told the server that we wanted two checks; one for each couple. When he returned with the check there were multiple errors. I took it upon myself to go to him and ask for a revised check since I knew he was busy and would likely not be back at our table for a while. With an attitude, he asked me to explain who's meals were who's and walked away mid explaination. "Okay! He must understand then" is what I thought....until 10 minutes later when he again asked who had what drinks. I really don't know how or why this guy is still employed here. He really made the while experience a bit crappy.

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20. SF

    SandraF

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on January 12, 2020

    overall3food3service3ambience3

    I'll still recommend although not the best visit to JaGrill I've had. Ive been many times before but, this time the food was just ok. The two girls I brought with me wasn't impressed.

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21. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 9, 2020

    overall5food5service5ambience5

    I love it here! It’s just a bit loud for talking to your table.

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22. OT

    OpenTable Diner

    Chicago

    7 reviews

    3.0

    7 reviews

    Dined on December 29, 2019

    overall3food3service3ambience3

    Food was ok.. Waiter inexperienced

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23. MM

    MiscMel70

    Chicago

    3 reviews

    vip
    1.0

    3 reviews

    Dined on December 28, 2019

    overall1food1service5ambience5

    This was my 2nd time eating here. It was so good the 1st time. The subsequent

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24. DL

    DeniseL

    Chicago

    1 review

    5.0

    1 review

    Dined on December 23, 2019

    overall5food5service5ambience5

    Great experience... Great food Roxie was my server and she was great

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25. N

    Nyenemo

    Chicago

    1 review

    5.0

    1 review

    Dined on December 21, 2019

    overall5food5service5ambience5

    Nice ambiance, but it is important to call and make a reservation or else, you won’t find a seat.

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26. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 11, 2019

    overall5food5service5ambience5

    It was our first date and everything was perfect!

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27. L

    Lwilkins

    Chicago

    32 reviews

    5.0

    32 reviews

    Dined on December 11, 2019

    overall5food5service5ambience5

    Always a good time. Service and food are always consistent

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28. D

    Divadawn19

    Chicago

    26 reviews

    4.0

    26 reviews

    Dined on December 8, 2019

    overall4food4service3ambience4

    We had jerk ribs, honey wings,jerk catfish and oxtails. All very delicious. The Blueberry Gin Smash was quite tasty, too!

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29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 22, 2019

    overall5food5service5ambience5

    Birthday Celebration

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30. CS

    CameronS

    Chicago

    36 reviews

    vip
    5.0

    36 reviews

    Dined on November 14, 2019

    overall5food5service5ambience5

    Great place for lunch in Hyde Park. Wide selection of traditional Jamaican dishes with a fun vibe and laid back atmosphere.

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31. PG

    PhylG

    1 review

    4.0

    1 review

    Dined on November 9, 2019

    overall4food4service4ambience3

    This was my first time at Ja'Grill and I enjoyed my food which came out pretty quickly, but what I didn't like was how long it took the waitress to return to take our drink orders initially. Also the seating is so close that it is hard to move around or get to and from your seat.

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32. DD

    DanielleD

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on November 9, 2019

    overall2food3service5ambience1

    It was too small for the crowd of people. The oxtail dinner was way overpriced. The noise level was high but i guess it was because it was small. It was an okay place

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33. AA

    AndreaA

    1 review

    2.0

    1 review

    Dined on November 9, 2019

    overall2food1service2ambience2

    The food did not taste like authentic Jamaican cuisine and the waiter's manners/service was below average.

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34. C

    Cedric

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on November 8, 2019

    overall4food4service4ambience4

    Really enjoyed myself here. The music, ambiance, and vibe was great! Would definitely go back here for sure! The punch and plantains were my favorite!

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35. J

    Jenae

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on November 2, 2019

    overall5food5service5ambience5

    My friend talked about it all weekend. She was so impressed

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36. C

    Cassie

    1 review

    4.0

    1 review

    Dined on October 19, 2019

    overall4food5service4ambience3

    I enjoyed the food and the service was great. The place is small and overcrowded. Not enough room table.

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37. GC

    GerryC

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 29, 2019

    overall5food5service5ambience5

    Enjoyed every bit of the place and food. Great atmosphere.

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38. OT

    OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on September 29, 2019

    overall4food4service3ambience5

    Other than the very bland Jerk Shrimp app and a little slow service (she def made up for it with her smile and energy) the meal, restaurant, and night were amazing!

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39. c

    catmandu

    Chicago

    20 reviews

    3.0

    20 reviews

    Dined on September 22, 2019

    overall3food2service2ambience3

    Over all good experience, Service was a little slow, took a very long time before the waitress to come and take our order. The portion sizes were great, but the overall flavor was a little bland. Thought I didnt order a cocktail, the drink menu was great and reasonably priced. I'd come back for a drink at the bar, but not to dine.

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40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 22, 2019

    overall4food5service5ambience5

    Wonderful ambiance. Very nice staff!!

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