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Jam Restaurant, South Townsville, AU-QLD

Jam Restaurant

4.4 (1022)
$41 to $100
Modern Australian
1 Palmer St, South Townsville, AU-QLD 4810

Make a reservation

2 people
7:00 PM
Booked 3 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Great for fine wines
Welcome to JAM ,
Enjoy a warm and relaxed dining experience indulging in the tastes of North Queensland . We like to explore our region's seasonal produce and create contemporary cuisine without compromising the purity of flavour.

The JAM menu offers quick bites for a catch up through to our full a la carte selection. We also have a great special luncheon menu which is always popular.

As the sun sets over the CBD and Castle Hill sit back and relax over dinner at one of the window tables or enjoy the views of the river and CBD lights on the terrace. For a romantic dinner we recommend requesting one of the private booths. Try the Shared Experience a delicious and generous selection, great for 2 or more.

Our wine list offers a generous selection of wines ranging from small Australian producers through to stunning international champagne and wines.

Matt and the team look forward to welcoming you soon.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $41 to $100
  • Cuisines
    Modern Australian
  • Hours of operation
    Tue–Sat 12:00 pm–10:30 pm
  • Phone number
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    JAM offers balanced seasonal lunch and dinner menus in stylish, relaxed modern surrounds complimented by friendly, professional service.Group bookings and functions are welcome in the LUXE private dining room or the Loft by JAM, our upstairs function room.Room CapacityUp to 100 CocktailUp to 100 sit down
  • Neighborhood
    Townsville CBD
  • Cross street
    Corner of Dean Street
  • Parking details
    JAM offers guests onsite parking behind the restaurant via Dean Street. The area offers free street parking on Palmer St, Dean street and surrounding streets
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

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What 1,022 people are saying

Jam Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.4Ambience
  • 4.3Value

NoiseEnergetic

Loved For

  • Tropical North Queensland

    Best Overall

  • Tropical North Queensland

    Best Food

  • Tropical North Queensland

    Best Service

  • Tropical North Queensland

    Best Ambiance

  • Tropical North Queensland

    Best Value

  • Tropical North Queensland

    Good for business meals

  • Tropical North Queensland

    Good for groups

  • Tropical North Queensland

    Healthy

  • Tropical North Queensland

    Neighborhood gem

  • Tropical North Queensland

    Good for special occasions

  • Tropical North Queensland

    Most Booked

  • Townsville

    Most Booked

Review summary

AI-generated from verified diner reviews
Jam Restaurant offers a delightful dining experience with "absolutely incredible food" and "excellent service." Guests appreciate the "wonderful atmosphere" and commend the attentive staff. Popular dishes include the "delicious" Korean Fried Chicken and Arancini. Despite some critiques of portion sizes and occasional slow service, Jam remains a highly recommended spot.
1,022 Reviews
  1. Kiran

    Tropical North Queensland2 reviews

    5.0

    Dined on July 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very good restaurant. Good ambience, well presented dishes.

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  2. Chris

    Tropical North Queensland2 reviews

    3.0

    Dined on July 2, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    The restaurant is only open for lunch from 12pm to 2pm, so when we arrived at noon, we were the first people to sit. Drinks were ordered and delivered in 10 minutes. Not a bad start there, but the food waiter didn't arrive until we had been sitting for 15 minutes. Without offering to describe the fish of the day or providing any menu changes, she asked for our order. It would have been nice to have a quick update when the menus were dropped originally because, as it turned out, two of our choices were not available that day. Given that the lunch menu is minimal already, this seems like poor kitchen stock ordering at the start of lunch service. Fifteen minutes after finishing our cocktails, no one had returned to see if we wanted anything else, so I had to leave the table to flag down the waiter with our next order. There were only five tables eating lunch (Tuesday, 2nd July), so I wonder why, considering the three people attending to the tables, the service was so poor. The food varied from very nice (the dumpling entree) to puzzling (a very heavy, lemon-flavoured lasagne) to poor (extremely undercooked calamari with a pasty, white, undercooked flour coating). Overall, a disappointing experience in terms of food and service.

    1 person found this helpful

  3. Kerstin

    Tropical North Queensland1 review

    3.0

    Dined on July 1, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    We had high expectations for the food, unfortunately the main dishes didn’t meet the mark. The gnocchi was overly dense with a texture reminiscent of scones, suggesting too much flour in the mix. The wagyu lasagne was underwhelming, it lacked seasoning and depth of flavour. The addition of ricotta on top contributed to a dry and somewhat bland finish, rather than enhancing the dish. On a positive note, the cocktails were excellent, and the service was impeccable. However, the disappointment with the mains has made us hesitant to return

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  4. Stavros

    Deactivated - Far North Queensland6 reviews

    3.0

    Dined on June 28, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Had to wait for 1 hour and twenty minutes for mans, fod just ok, baked potatoes were just mash potato? The only good thing about the whole evening was that the service was good, very loud could not jear guests conversation, would not go back!

    1 person found this helpful

  5. Adrian

    Deactivated - Far North Queensland5 reviews

    5.0

    Dined on June 17, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Entree of tempura prawns was delicious. Mains was fish again another good meal. Dessert I had the macadamia caramel slice with ice cream, found the ice cream tooo sweet with the slice and should have asked for cream, would have been better. Do truly recommend.

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  6. Lauren

    Tropical North Queensland3 reviews

    5.0

    Dined on June 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best service we’ve had there yet and happy to see the Mushroom Gnocci back on the menus. The meals were delicious and we wouldn’t fault the service.

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  7. Rebecca

    Tropical North Queensland2 reviews

    5.0

    Dined on June 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love Jam Restaurant. It is our go to place when we need good food. The service is always prompt, friendly and professional. The food is always amazing!

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  8. Tammy

    Key West / Florida Keys5 reviews

    2.0

    Dined on May 20, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    After reading about the recommendations for this restaurant in Frommer’s and Fodor’s we were very disappointed. Maybe there is a new chef since their publications? My husband’s duck was so dry and tough and my fish dish was very bland. There have got to be better places to eat.

    1 person found this helpful

  9. Tina

    Tropical North Queensland1 review

    5.0

    Dined on May 17, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Absolutely amazing one of my favourite restaurants

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  10. Leanne

    Deactivated - Far North Queensland2 reviews

    5.0

    Dined on May 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We dined here for lunch today and were so impressed with our experience. The food and service were exceptional. The Korean Fried chicken and Arancini were delicious and the Prawn and Calamari Salad fresh and full of flavour. We had the lava cake for dessert which topped off the experience. 10/10 Staff were friendly, professional and attentive. Such a great atmosphere.

    Is this helpful?

FAQs

Jam Restaurant offers takeout which you can order by calling the restaurant at (07) 4721 4900.

Jam Restaurant is rated 4.4 stars by 1022 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Australia
  3. Tropical North Queensland
  4. Townsville
  5. Townsville CBD

Make a reservation

2 people
7:00 PM
Booked 3 times today
Google Map for Jam Restaurant

1 Palmer St, South Townsville, AU-QLD 4810

Dining areas

Additional information

  • Cross street
    Corner of Dean Street
  • Neighborhood
    Townsville CBD
  • Hours of operation
    Tue–Sat 12:00 pm–10:30 pm
  • Price
    $41 to $100
  • Cuisines
    Modern Australian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    JAM offers guests onsite parking behind the restaurant via Dean Street. The area offers free street parking on Palmer St, Dean street and surrounding streets
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine
  • Phone number
  • Private party facilities
    JAM offers balanced seasonal lunch and dinner menus in stylish, relaxed modern surrounds complimented by friendly, professional service.Group bookings and functions are welcome in the LUXE private dining room or the Loft by JAM, our upstairs function room.Room CapacityUp to 100 CocktailUp to 100 sit down
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