The Imperial Restaurant

The Imperial Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Grace

   New York City4 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   We made reservation for 8 people much in advance. When our group arrived on time it turned out that our table wasn’t set yet, despite the fact that the restaurant was almost empty. It was Saturday night and I was surprised that the restaurant in the center of old town is almost empty. However, after our experience in this restaurant, I am not surprised anymore. From time we ordered our food we were waiting one hour until first meals arrived, but it was only for two people only. The other 6 people were waiting additional 10-15 minutes for their orders. The rolls and butter were brought just between the meals for these two lucky and the others who were still waiting. The food was overpriced, for example $42 for scallops. It would be ok for large scallops, but there was 5 pieces of less then medium size scallops on the small scoop of rice and few pieces of carrots. The food was tasty but it was just luke warm not hot. At the end 20% of tip was added to our check for service. I do not mind to pay 20% or more as a tip for service, but I do not feel that this service was worth any tip. Overall if we will visit Lancaster again, we definitely will avoid this restaurant.
   

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2. M

   Mary

   Philadelphia3 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pleasant surprise! A hotel restaurant with excellent food and service. My husband and I made a last minute reservation but sat at the bar. Michael, the bartender was friendly and knowledgeable. I had a filet (prepared exactly as ordered) and my husband had the scallops. Both were delicious. Service was prompt. All around enjoyable experience.
   

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3. M

   Michelle

   Philadelphia6 reviews

   2.0

   Dined on May 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Waiter was weirdly rude and passive aggressive. Food was just ok, nothing great for the price especially.
   

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4. J

   JASON

   Philadelphia2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had two main dish from the mothersday menu. Great experience! We will be back! Thank you!!
   

   The Imperial RestaurantResponded on May 17, 2025

   Hi Jason, Thank you for choosing The Imperial Restaurant for your Mother's Day celebration! We're thrilled to hear that you had a great experience with our menu and found it satisfying. Your kind words mean a lot to us. We're looking forward to your next visit. Thank you for choosing The Imperial Restaurant and for leaving us such a wonderful review. Best Regards, The Management Team
   

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5. X

   Xavier VIP

   Philadelphia16 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   This was my second time here and if sucked the second time. It was for Mother’s Day. The menu and food wasn’t that good for the 3 of them they got the steak and baked potato. The baked potato was bad. I got the crab cake which was amazing. Then they had issues with my card, had to call my bank: my bank didn’t kno why they were having issues. And it was expensive that day
   

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6. K

   Kay

   Philadelphia1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Mother’s Day menu was throughly enjoyed! Started w Caesar Wedge Salad, presented beautifully, chilled perfectly, tasteful, enough to be shared by 2 women prior to our entrees. The Seared Salmon and Lump Crab Stuffed Halibut, OMG, outstanding!!! Both entrees were hands-down well worth the price of lunch menu. Filling and the accompanying sides were flavorful risotto, and perfectly cooked green beans. Already made my Father’s Day reservation. That reservation will be my second time to Imperial Restaurant and I can’t wait to share the experience with my father. Well done downtown Lancaster!! All staff was professional, cheerful and busy. Definitely make a reservation on OpenTable. ENJOY!!!
   

   The Imperial RestaurantResponded on May 17, 2025

   Thanks for visiting us, Kay! We're thrilled to hear that you and your mom enjoyed the Caesar Salad, Seared Salmon, and Lump Crab Stuffed Halibut during your Mother's Day brunch. It's fantastic to know that you found both the risotto and green beans to be flavorful and well-prepared. We always aim to provide a memorable dining experience and your feedback is a testament to that. We're looking forward to your next visit to The Imperial Restaurant. Hope to see you soon!
   

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7. B

   Ben

   Philadelphia1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent. I had the crab cake which was one of the best I've ever had. Can't wait to go back and try out some of the other entrées.
   

   The Imperial RestaurantResponded on May 17, 2025

   Thanks for visiting us, Ben! We're thrilled to hear that you enjoyed the crab cake and found it to be one of the best you've ever had. It's always a pleasure to serve guests like you who appreciate the quality of our dishes. We're looking forward to your next visit to try out some of our other entrées. Thanks again for your kind words!
   

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8. M

   Martin

   Orlando / Central Florida East1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we stepped into the restaurant, we were greeted warmly and swiftly escorted to our table. The service was impeccable from the start, setting the tone for an incredible evening. The Old Fashioneds? Absolutely spot-on! I’d heard that the restaurant was under new leadership, with a talented new chef at the helm, and based on our experience, they’re truly hitting it out of the park. The revamped menu offered so many tempting choices that it was tough to decide—from appetizers to entrées. For starters, we opted for the saffron mussels and short rib frites, and both were outstanding. As for the main course, the filet mignon and scallops did not disappoint—each bite was perfection. I also couldn’t help but notice the enticing selection of vegan dishes, proving that even a devoted carnivore could find something exciting. I’m already counting down the days until my next visit!
   

   The Imperial RestaurantResponded on May 17, 2025

   Thanks for the review, Martin! We're thrilled to hear that you had an incredible evening at The Imperial Restaurant. It's wonderful to know that our service, Old Fashioneds, and revamped menu made a positive impression on you. We're also delighted to hear that you enjoyed our unique vegan options. We appreciate your feedback and look forward to welcoming you back soon!
   

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9. C

   Christine

   Philadelphia1 review

   4.0

   Dined on April 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Cocktails amazing, our server Bree was amazing. We had a nice romantic dinner. Loved the atmosphere. Will defiantly come back.
   

   The Imperial RestaurantResponded on May 17, 2025

   Hi Christine, We're thrilled to hear that you enjoyed your experience at The Imperial Restaurant. It's wonderful to know that you found our cocktails amazing and our server, Bree, to your liking. We're also glad that you appreciated the ambiance of our restaurant, as we strive to create a romantic and memorable atmosphere for our guests. Your kind words mean a lot to us, and we're excited to welcome you back for another delightful experience.
   

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10. C

    Caden

    Philadelphia2 reviews

    5.0

    Dined on April 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had a great time , the food was outstanding & the staff very welcoming & friendly. Definitely recommend.
    

    The Imperial RestaurantResponded on May 17, 2025

    Thanks for the review, Caden! We're thrilled to hear that you had a great time at The Imperial Restaurant and enjoyed our food and staff. Your recommendation means a lot to us. We look forward to welcoming you back soon!
    

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